[Core] [82% incumbents] Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  DWAs: Analyze data to inform operational decisions or activities. | Analyze financial records to improve efficiency.

[Core] [82% incumbents] Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  DWAs: Direct sales, marketing, or customer service activities. | Direct organizational operations, projects, or services.

[Core] [82% incumbents] Direct administrative activities directly related to making products or providing services.
  DWAs: Direct organizational operations, projects, or services.

[Core] [82% incumbents] Prepare staff work schedules and assign specific duties.
  DWAs: Prepare staff schedules or work assignments.

[Core] [82% incumbents] Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  DWAs: Direct financial operations.

[Core] [82% incumbents] Plan or direct activities, such as sales promotions, that require coordination with other department managers.
  DWAs: Develop marketing plans or strategies. | Direct sales, marketing, or customer service activities.

[Core] [82% incumbents] Perform personnel functions, such as selection, training, or evaluation.
  DWAs: Conduct employee training programs. | Hire personnel.

[Core] [82% incumbents] Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
  DWAs: Implement organizational process or policy changes. | Develop organizational goals or objectives. | Develop organizational policies or programs.

[Core] [82% incumbents] Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  DWAs: Monitor performance of organizational members or partners.

[Supplemental] [82% incumbents] Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
  DWAs: Direct organizational operations, projects, or services.

[Supplemental] [82% incumbents] Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  DWAs: Provide basic information to guests, visitors, or clients.

[Supplemental] [82% incumbents] Direct non-merchandising departments of businesses, such as advertising or purchasing.
  DWAs: Direct sales, marketing, or customer service activities. | Direct organizational operations, projects, or services.

[Supplemental] [82% incumbents] Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
  DWAs: Implement organizational process or policy changes. | Manage environmental sustainability projects.

[Supplemental] [82% incumbents] Plan store layouts or design displays.
  DWAs: Plan facility layouts or designs.

[Supplemental] [82% incumbents] Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
  DWAs: Determine resource needs. | Manage construction activities. | Recommend organizational process or policy changes.

[Supplemental] [81% incumbents] Set prices or credit terms for goods or services, based on forecasts of customer demand.
  DWAs: Determine pricing or monetary policies.

[Supplemental] [81% incumbents] Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  DWAs: Implement organizational process or policy changes. | Develop marketing plans or strategies.

--- SKILLS ---
  Reading Comprehension (imp:4.00 lvl:4.00) — Understanding written sentences and paragraphs in work-related documents.
  Active Listening (imp:4.00 lvl:4.12) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:4.00 lvl:4.12) — Talking to others to convey information effectively.
  Monitoring (imp:4.00 lvl:4.12) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Critical Thinking (imp:3.88 lvl:3.88) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:3.62 lvl:3.75) — Understanding the implications of new information for both current and future pr
  Writing (imp:3.50 lvl:3.88) — Communicating effectively in writing as appropriate for the needs of the audienc
  Learning Strategies (imp:3.00 lvl:3.12) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.62 lvl:2.75) — Using mathematics to solve problems.
  Science (imp:1.50 lvl:0.62) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Administration and Management (imp:4.25 lvl:4.38) — Knowledge of business and management principles involved in strategic planning, 
  Customer and Personal Service (imp:4.15 lvl:4.64) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:3.70 lvl:3.64) — Knowledge of the structure and content of the English language including the mea
  Production and Processing (imp:3.57 lvl:4.23) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Mathematics (imp:3.53 lvl:4.07) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Personnel and Human Resources (imp:3.44 lvl:3.95) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Administrative (imp:3.21 lvl:3.95) — Knowledge of administrative and office procedures and systems such as word proce
  Economics and Accounting (imp:3.20 lvl:3.58) — Knowledge of economic and accounting principles and practices, the financial mar
  Sales and Marketing (imp:2.99 lvl:3.35) — Knowledge of principles and methods for showing, promoting, and selling products
  Engineering and Technology (imp:2.90 lvl:3.27) — Knowledge of the practical application of engineering science and technology. Th
  Mechanical (imp:2.85 lvl:3.44) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Education and Training (imp:2.79 lvl:3.65) — Knowledge of principles and methods for curriculum and training design, teaching
  Public Safety and Security (imp:2.74 lvl:2.40) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Computers and Electronics (imp:2.67 lvl:3.00) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Law and Government (imp:2.56 lvl:2.96) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Psychology (imp:2.53 lvl:2.67) — Knowledge of human behavior and performance; individual differences in ability, 
  Communications and Media (imp:2.39 lvl:2.31) — Knowledge of media production, communication, and dissemination techniques and m
  Design (imp:2.32 lvl:2.59) — Knowledge of design techniques, tools, and principles involved in production of 
  Transportation (imp:2.21 lvl:1.66) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Building and Construction (imp:2.20 lvl:2.26) — Knowledge of materials, methods, and the tools involved in the construction or r
  Physics (imp:1.98 lvl:1.85) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Sociology and Anthropology (imp:1.93 lvl:1.55) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Chemistry (imp:1.91 lvl:1.97) — Knowledge of the chemical composition, structure, and properties of substances a
  Telecommunications (imp:1.85 lvl:1.43) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Therapy and Counseling (imp:1.60 lvl:1.43) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Geography (imp:1.46 lvl:0.65) — Knowledge of principles and methods for describing the features of land, sea, an
  Foreign Language (imp:1.40 lvl:0.63) — Knowledge of the structure and content of a foreign (non-English) language inclu
  History and Archeology (imp:1.35 lvl:0.67) — Knowledge of historical events and their causes, indicators, and effects on civi
  Food Production (imp:1.32 lvl:0.65) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Fine Arts (imp:1.28) — Knowledge of the theory and techniques required to compose, produce, and perform
  Philosophy and Theology (imp:1.23 lvl:0.52) — Knowledge of different philosophical systems and religions. This includes their 
  Biology (imp:1.21 lvl:0.39) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Medicine and Dentistry (imp:1.20 lvl:0.30) — Knowledge of the information and techniques needed to diagnose and treat human i

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:4.12) — The ability to listen to and understand information and ideas presented through 
  Written Comprehension (imp:4.00 lvl:4.00) — The ability to read and understand information and ideas presented in writing.
  Oral Expression (imp:4.00 lvl:4.12) — The ability to communicate information and ideas in speaking so others will unde
  Written Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in writing so others will under
  Problem Sensitivity (imp:3.88 lvl:4.12) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Deductive Reasoning (imp:3.88 lvl:4.12) — The ability to apply general rules to specific problems to produce answers that 
  Speech Clarity (imp:3.88 lvl:3.62) — The ability to speak clearly so others can understand you.
  Speech Recognition (imp:3.62 lvl:3.50) — The ability to identify and understand the speech of another person.
  Inductive Reasoning (imp:3.50 lvl:3.50) — The ability to combine pieces of information to form general rules or conclusion
  Information Ordering (imp:3.50 lvl:3.62) — The ability to arrange things or actions in a certain order or pattern according
  Near Vision (imp:3.50 lvl:3.38) — The ability to see details at close range (within a few feet of the observer).
  Category Flexibility (imp:3.38 lvl:3.25) — The ability to generate or use different sets of rules for combining or grouping
  Fluency of Ideas (imp:3.25 lvl:3.38) — The ability to come up with a number of ideas about a topic (the number of ideas
  Originality (imp:3.12 lvl:3.50) — The ability to come up with unusual or clever ideas about a given topic or situa
  Mathematical Reasoning (imp:2.88 lvl:3.12) — The ability to choose the right mathematical methods or formulas to solve a prob
  Number Facility (imp:2.88 lvl:3.00) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Selective Attention (imp:2.88 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Visualization (imp:2.75 lvl:2.75) — The ability to imagine how something will look after it is moved around or when 
  Time Sharing (imp:2.75 lvl:2.88) — The ability to shift back and forth between two or more activities or sources of
  Flexibility of Closure (imp:2.62 lvl:2.50) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Far Vision (imp:2.62 lvl:2.75) — The ability to see details at a distance.
  Speed of Closure (imp:2.38 lvl:2.25) — The ability to quickly make sense of, combine, and organize information into mea
  Perceptual Speed (imp:2.38 lvl:2.25) — The ability to quickly and accurately compare similarities and differences among
  Memorization (imp:2.25 lvl:2.25) — The ability to remember information such as words, numbers, pictures, and proced
  Trunk Strength (imp:2.12 lvl:1.88) — The ability to use your abdominal and lower back muscles to support part of the 
  Auditory Attention (imp:2.12 lvl:2.00) — The ability to focus on a single source of sound in the presence of other distra
  Visual Color Discrimination (imp:1.88 lvl:1.75) — The ability to match or detect differences between colors, including shades of c
  Depth Perception (imp:1.88 lvl:1.62) — The ability to judge which of several objects is closer or farther away from you
  Wrist-Finger Speed (imp:1.75 lvl:0.88) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Hearing Sensitivity (imp:1.75 lvl:1.50) — The ability to detect or tell the differences between sounds that vary in pitch 
  Arm-Hand Steadiness (imp:1.62 lvl:0.88) — The ability to keep your hand and arm steady while moving your arm or while hold
  Reaction Time (imp:1.62 lvl:0.62) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Stamina (imp:1.62 lvl:0.88) — The ability to exert yourself physically over long periods of time without getti
  Spatial Orientation (imp:1.50 lvl:0.62) — The ability to know your location in relation to the environment or to know wher
  Manual Dexterity (imp:1.50 lvl:0.50) — The ability to quickly move your hand, your hand together with your arm, or your
  Finger Dexterity (imp:1.50 lvl:0.50) — The ability to make precisely coordinated movements of the fingers of one or bot
  Multilimb Coordination (imp:1.50 lvl:0.50) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Static Strength (imp:1.50 lvl:0.88) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Gross Body Coordination (imp:1.50 lvl:0.62) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Explosive Strength (imp:1.38 lvl:0.38) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Gross Body Equilibrium (imp:1.38 lvl:0.38) — The ability to keep or regain your body balance or stay upright when in an unsta
  Extent Flexibility (imp:1.25 lvl:0.25) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Peripheral Vision (imp:1.25 lvl:0.25) — The ability to see objects or movement of objects to one's side when the eyes ar
  Sound Localization (imp:1.25 lvl:0.25) — The ability to tell the direction from which a sound originated.
  Control Precision (imp:1.12 lvl:0.12) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Dynamic Strength (imp:1.12 lvl:0.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Night Vision (imp:1.12 lvl:0.12) — The ability to see under low-light conditions.
  Response Orientation (imp:1.00) — The ability to choose quickly between two or more movements in response to two o
  Rate Control (imp:1.00) — The ability to time your movements or the movement of a piece of equipment in an
  Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.

--- WORK ACTIVITIES ---
  Working with Computers (imp:4.46 lvl:4.15) — Using computers and computer systems (including hardware and software) to progra
  Getting Information (imp:4.42 lvl:4.07) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Communicating with Supervisors, Peers, or Subordinates (imp:4.34 lvl:4.85) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Making Decisions and Solving Problems (imp:4.33 lvl:4.88) — Analyzing information and evaluating results to choose the best solution and sol
  Establishing and Maintaining Interpersonal Relationships (imp:4.28 lvl:5.26) — Developing constructive and cooperative working relationships with others, and m
  Identifying Objects, Actions, and Events (imp:4.22 lvl:3.56) — Identifying information by categorizing, estimating, recognizing differences or 
  Organizing, Planning, and Prioritizing Work (imp:4.20 lvl:4.60) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Guiding, Directing, and Motivating Subordinates (imp:4.20 lvl:4.80) — Providing guidance and direction to subordinates, including setting performance 
  Judging the Qualities of Objects, Services, or People (imp:4.10 lvl:3.88) — Assessing the value, importance, or quality of things or people.
  Processing Information (imp:4.08 lvl:4.13) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Analyzing Data or Information (imp:4.04 lvl:4.27) — Identifying the underlying principles, reasons, or facts of information by break
  Coordinating the Work and Activities of Others (imp:3.99 lvl:4.62) — Getting members of a group to work together to accomplish tasks.
  Documenting/Recording Information (imp:3.94 lvl:3.37) — Entering, transcribing, recording, storing, or maintaining information in writte
  Monitoring Processes, Materials, or Surroundings (imp:3.91 lvl:3.83) — Monitoring and reviewing information from materials, events, or the environment,
  Coaching and Developing Others (imp:3.91 lvl:4.53) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Resolving Conflicts and Negotiating with Others (imp:3.88 lvl:4.89) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Monitoring and Controlling Resources (imp:3.86 lvl:4.52) — Monitoring and controlling resources and overseeing the spending of money.
  Developing Objectives and Strategies (imp:3.84 lvl:3.54) — Establishing long-range objectives and specifying the strategies and actions to 
  Scheduling Work and Activities (imp:3.81 lvl:3.92) — Scheduling events, programs, and activities, as well as the work of others.
  Developing and Building Teams (imp:3.81 lvl:3.88) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Updating and Using Relevant Knowledge (imp:3.80 lvl:4.17) — Keeping up-to-date technically and applying new knowledge to your job.
  Interpreting the Meaning of Information for Others (imp:3.72 lvl:2.92) — Translating or explaining what information means and how it can be used.
  Thinking Creatively (imp:3.70 lvl:3.95) — Developing, designing, or creating new applications, ideas, relationships, syste
  Staffing Organizational Units (imp:3.70 lvl:4.33) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Providing Consultation and Advice to Others (imp:3.66 lvl:4.39) — Providing guidance and expert advice to management or other groups on technical,
  Evaluating Information to Determine Compliance with Standards (imp:3.59 lvl:3.49) — Using relevant information and individual judgment to determine whether events o
  Selling or Influencing Others (imp:3.58 lvl:3.76) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Communicating with People Outside the Organization (imp:3.57 lvl:4.42) — Communicating with people outside the organization, representing the organizatio
  Training and Teaching Others (imp:3.41 lvl:3.79) — Identifying the educational needs of others, developing formal educational or tr
  Performing Administrative Activities (imp:3.40 lvl:3.71) — Performing day-to-day administrative tasks such as maintaining information files
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.23 lvl:2.95) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Assisting and Caring for Others (imp:3.02 lvl:3.03) — Providing personal assistance, medical attention, emotional support, or other pe
  Inspecting Equipment, Structures, or Materials (imp:2.62 lvl:2.31) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Performing for or Working Directly with the Public (imp:2.54 lvl:2.33) — Performing for people or dealing directly with the public. This includes serving
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:2.12 lvl:1.62) — Providing documentation, detailed instructions, drawings, or specifications to t
  Performing General Physical Activities (imp:2.11 lvl:2.13) — Performing general physical activities includes doing activities that require co
  Controlling Machines and Processes (imp:2.07 lvl:1.88) — Using either control mechanisms or direct physical activity to operate machines 
  Handling and Moving Objects (imp:2.00 lvl:2.62) — Using hands and arms in handling, installing, positioning, and moving materials,
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.90 lvl:1.71) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Repairing and Maintaining Electronic Equipment (imp:1.89 lvl:1.87) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Repairing and Maintaining Mechanical Equipment (imp:1.83 lvl:1.91) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an

--- WORK STYLES ---
  Dependability (imp:9.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:8.00) — A tendency to be honest and ethical at work.
  Achievement Orientation (imp:7.00) — A tendency to establish and maintain personally challenging work-related goals, 
  Self-Control (imp:6.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Adaptability (imp:5.00) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Perseverance (imp:4.00) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation (imp:3.00) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Leadership Orientation (imp:2.93) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Dependability (imp:2.65) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:2.51) — A tendency to be honest and ethical at work.
  Achievement Orientation (imp:2.38) — A tendency to establish and maintain personally challenging work-related goals, 
  Self-Confidence (imp:2.28) — A tendency to believe in one's work-related capabilities and ability to control 
  Initiative (imp:2.22) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Perseverance (imp:2.19) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Self-Control (imp:2.14) — A tendency to remain calm and composed and to manage emotions effectively in res
  Adaptability (imp:2.05) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence (imp:2.00) — A tendency to believe in one's work-related capabilities and ability to control 
  Stress Tolerance (imp:1.99) — A tendency to cope and function effectively in stressful situations at work.
  Social Orientation (imp:1.97) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cooperation (imp:1.84) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Attention to Detail (imp:1.74) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Tolerance for Ambiguity (imp:1.64) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Innovation (imp:1.60) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Intellectual Curiosity (imp:1.44) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Optimism (imp:1.39) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Cautiousness (imp:1.32) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Empathy (imp:1.22) — A tendency to show concern for others and be sensitive to others' needs and feel
  Initiative (imp:1.00) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Sincerity (imp:0.94) — A tendency to be genuine and sincere in interactions with others at work, withou
  Humility (imp:0.12) — A tendency to be modest and humble when interacting with others at work.
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.

--- TRANSFERABLE SKILLS ---
  Coordination (imp:3.88 lvl:4.00) — Adjusting actions in relation to others' actions.
  Social Perceptiveness (imp:3.75 lvl:4.00) — Being aware of others' reactions and understanding why they react as they do.
  Management of Personnel Resources (imp:3.75 lvl:4.00) — Motivating, developing, and directing people as they work, identifying the best 
  Persuasion (imp:3.62 lvl:3.75) — Persuading others to change their minds or behavior.
  Complex Problem Solving (imp:3.62 lvl:3.88) — Identifying complex problems and reviewing related information to develop and ev
  Judgment and Decision Making (imp:3.62 lvl:3.88) — Considering the relative costs and benefits of potential actions to choose the m
  Time Management (imp:3.62 lvl:3.88) — Managing one's own time and the time of others.
  Negotiation (imp:3.50 lvl:3.62) — Bringing others together and trying to reconcile differences.
  Service Orientation (imp:3.25 lvl:3.12) — Actively looking for ways to help people.
  Systems Analysis (imp:3.12 lvl:3.12) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:3.12 lvl:3.25) — Identifying measures or indicators of system performance and the actions needed 
  Management of Material Resources (imp:3.12 lvl:3.25) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Instructing (imp:3.00 lvl:3.25) — Teaching others how to do something.
  Management of Financial Resources (imp:3.00 lvl:3.38) — Determining how money will be spent to get the work done, and accounting for the
  Operations Analysis (imp:2.50 lvl:2.38) — Analyzing needs and product requirements to create a design.
  Quality Control Analysis (imp:2.38 lvl:2.12) — Conducting tests and inspections of products, services, or processes to evaluate
  Operations Monitoring (imp:2.25 lvl:2.12) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operation and Control (imp:1.88 lvl:1.75) — Controlling operations of equipment or systems.
  Troubleshooting (imp:1.75 lvl:1.00) — Determining causes of operating errors and deciding what to do about it.
  Technology Design (imp:1.50 lvl:0.62) — Generating or adapting equipment and technology to serve user needs.
  Programming (imp:1.50 lvl:0.62) — Writing computer programs for various purposes.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 3,503,020
  annual_median    : $105,770
  annual_pct10     : $50,090
  annual_pct25     : $72,320
  annual_pct75     : $167,280
  annual_pct90     : $253,390
  annual_mean      : $134,940
  hourly_median    : $50.85

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New Jersey ($173,690)
  lowest_state     : Guam ($67,690)
  dispersion_ratio : 2.566x

--- TOP STATES BY WAGE (54 total) ---
  Retail Trade                             emp:  443,920  median: $  75,860
  Professional, Scientific, and Technical Services emp:  438,720  median: $ 151,040
  Construction                             emp:  263,010  median: $ 112,230
  Wholesale Trade                          emp:  253,660  median: $ 115,620
  Administrative and Support and Waste Management and Remediation Services emp:  249,910  median: $ 100,350
  Manufacturing                            emp:  249,060  median: $ 130,960
  Other Services (except Public Administration) emp:  218,230  median: $  94,360
  Accommodation and Food Services          emp:  216,760  median: $  66,990
  Finance and Insurance                    emp:  204,520  median: $ 139,340
  Health Care and Social Assistance        emp:  182,060  median: $ 101,530

--- TOP INDUSTRIES BY EMPLOYMENT (20 total) ---
  Retail Trade                             emp:  443,920  median: $  75,860
  Professional, Scientific, and Technical Services emp:  438,720  median: $ 151,040
  Construction                             emp:  263,010  median: $ 112,230
  Wholesale Trade                          emp:  253,660  median: $ 115,620
  Administrative and Support and Waste Management and Remediation Services emp:  249,910  median: $ 100,350
  Manufacturing                            emp:  249,060  median: $ 130,960
  Other Services (except Public Administration) emp:  218,230  median: $  94,360
  Accommodation and Food Services          emp:  216,760  median: $  66,990
  Finance and Insurance                    emp:  204,520  median: $ 139,340
  Health Care and Social Assistance        emp:  182,060  median: $ 101,530

exact_match_status : found
matched_title      : General manager
match_score        : 0.6522
wikidata_qid       : Q1210069
word_count         : 844
wikipedia_url      : https://en.wikipedia.org/wiki/General_manager
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T19:03:58.301654Z

--- WIKIPEDIA FULL TEXT ---
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business.  Frequently, the general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization.
In many cases, the general manager of a business is given a different formal title or titles.  Most corporate managers holding the titles of chief executive officer (CEO) or president, for example, are the general managers of their respective businesses.  More rarely, the chief financial officer (CFO), chief operating officer (COO), or chief marketing officer (CMO) will act as the general manager of the business. Depending on the company, individuals with the title managing director, regional vice president, country manager, product manager, branch manager, or segment manager may also have general management responsibilities.  In large companies, many vice presidents will have the title of general manager when they have the full set of responsibility for the function in that particular area of the business and are often titled vice president and general manager.
In consumer products companies, general managers are often given the title brand manager or category manager.  In professional services firms, the general manager may hold titles such as managing partner, senior partner, or managing director.


== Industry-specific usages ==


=== Hotels ===

In the hotel industry, the general manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The general manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ownership/investors.
Some of the common duties of a general manager include are hiring and the management of an executive team, which consists of individual department heads, who oversee various hotel departments and functions, budgeting and financial management; creating and enforcing hotel business objectives and goals; sales management; marketing management; revenue management; project management; contract management; handling of emergencies and other major issues involving guests, employees, or the facility; public relations; labor relations; local government relations; and maintaining business partnerships.
The extent of duties of an individual hotel general manager vary significantly depending on the size of the hotel and company organization; for example, general managers of smaller boutique-type hotels may be directly responsible for additional administrative duties such as accounting, human resources, payroll, purchasing, and other duties that would normally be handled by other subordinate managers or entire departments and divisions in a larger hotel operation.


=== Sports teams ===

In most professional sports, the general manager is the team executive responsible for acquiring the rights to player personnel, negotiating their contracts, and reassigning or dismissing players no longer desired on the team.  The general manager may also have responsibility for hiring and firing the head coach of the team.
For many years in U.S. professional sports, coaches often served as general managers for their teams as well, deciding which players would be kept on the team and which ones dismissed, and even negotiating the terms of their contracts in cooperation with the ownership of the team.  In fact, many sports teams in the early years of U.S. professional sports were coached by the owner of the team, so in some cases the same individual served as owner, general manager and head coach.
As the amount of money involved in professional sports increased, many prominent players began to hire agents to negotiate contracts on their behalf.  This intensified contract negotiations to ensure that player contracts are in accordance with salary caps, as well as being consistent with the desires of the team's ownership and its ability to pay.
General Managers are usually responsible for the selection of players in player drafts and work with the coaching staff and scouts to build a strong team.  In sports with developmental or minor leagues, the general manager is usually the team executive with the overall responsibility for "sending down" and "calling up" players to and from these leagues, although the head coach may also have significant input into these decisions.
Some of the most successful sports general managers have been former players and coaches, while others have backgrounds in ownership and business management.
The term is not commonly used in Europe, especially in football, where the position of manager or coach is used instead to refer to the managing/coaching position. The position of director of football might be the most similar position on many European football clubs.


== See also ==
Business manager
Hotel management
Hospitality management studies
Managing Director
Sports Illustrated Top 10 GMs/Executives of the Decade (in all sports) (2009)
Sporting News Executive of the Year (MLB)
Sporting News NFL Executive of the Year Award (NFL)
NBA Executive of the Year Award
Jim Gregory General Manager of the Year Award (NHL)
National Lacrosse League GM of the Year Award


== References ==

--- SEMANTIC NEIGHBORS (5) ---

  Title: General manager (baseball) (similarity: 0.5614)
  URL: https://en.wikipedia.org/wiki/General_manager_(baseball)
  QID: Q3285183
  Extract: In Major League Baseball, the general manager (GM) of a team typically controls player transactions and bears the primary responsibility on behalf of the ballclub during contract discussions with players.

  Title: List of current NHL general managers (similarity: 0.4776)
  URL: https://en.wikipedia.org/wiki/List_of_current_NHL_general_managers
  QID: Q3307529
  Extract: This is a list of current general managers in the National Hockey League. In the National Hockey League, the general manager of a team typically controls player transactions and bears the primary responsibility on behalf of the hockey club during contract discussions with players.

  Title: Hotel manager (similarity: 0.4545)
  URL: https://en.wikipedia.org/wiki/Hotel_manager
  QID: Q1631120
  Extract: A hotel manager, hotelier, motel manager or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to: management of hotel staff, business management, upkeep and sanitary st

  Title: General manager (American football) (similarity: 0.4545)
  URL: https://en.wikipedia.org/wiki/General_manager_(American_football)
  QID: Q5532362
  Extract: A general manager (GM) in American football is a sports management executive that typically oversees rosters and contracts for a team. GMs answer directly to the team's owner in such an organizational model and are viewed as the team's most senior position in football operations. Notable National Fo

  Title: Business manager (similarity: 0.4681)
  URL: https://en.wikipedia.org/wiki/Business_manager
  QID: Q832136
  Extract: A business manager is a person who manages the business affairs of an individual, institution, organization, or company. Business managers drive the work of others in order to operate efficiently and to make a profit.
They should have working knowledge of the following areas, and may be a specialist

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong data foundation with comprehensive O*NET profile, large employment base (3.5M workers), clear Wikipedia validation, and well-defined related occupations network supporting confident analysis.
inferred_at          : 2026-06-03T12:07:14.321067+00:00
tokens_input         : 4,580
tokens_output        : 3,830
cost_usd             : $0.044876
wikipedia_used       : True
wikipedia_title      : General manager
wikipedia_note       : Wikipedia confirms general managers have overall P&L responsibility and oversee marketing, sales, and daily operations. The definition aligns closely with O*NET's description of coordinating organizational operations across multiple departments.

--- PROSE FIELDS ---

ROLE SUMMARY:
General and Operations Managers plan, direct, and coordinate the overall operations of organizations across public and private sectors, overseeing multiple departments or locations. They formulate policies, manage daily operations, and allocate materials and human resources to achieve organizational goals. These executives hold profit and loss responsibility while ensuring efficient coordination between various business functions.

DAY IN THE LIFE:
General and Operations Managers begin their day reviewing financial statements, sales reports, and performance data to measure productivity against organizational goals. They coordinate activities across departments involved in production, pricing, sales, and distribution, making strategic decisions that impact the entire operation. Throughout the day, they prepare staff schedules, assign duties, and conduct personnel functions including hiring, training, and evaluation. They frequently meet with department managers to plan sales promotions and other initiatives requiring cross-functional coordination. Their work involves monitoring suppliers to ensure efficient delivery of goods and services within budget constraints, while managing the flow of materials through production facilities.

WHO THRIVES:
Individuals who excel as General and Operations Managers demonstrate exceptional dependability and integrity, as evidenced by the highest importance ratings for these work styles. They possess strong enterprising characteristics, combining business acumen with leadership capabilities to drive organizational success. These managers thrive on achievement orientation and maintain self-control under pressure while adapting to changing business conditions. They excel at oral and written communication, requiring advanced comprehension and expression abilities to coordinate complex operations. Critical thinking and problem-solving skills are essential, as they must analyze diverse data sources and make decisions that impact entire organizations.

CAREER ENTRY:
Entry into general and operations management typically requires significant preparation, with 28.8% of professionals holding high school diplomas and 27.3% holding bachelor's degrees according to education distribution data. Most managers develop expertise through progressive advancement from supervisory roles or specialized functional areas like sales, production, or administration. The job zone classification of 4 indicates considerable preparation is needed, often including several years of management experience and deep knowledge of business operations. Many successful managers combine formal education with extensive on-the-job training in areas such as administration and management, customer service, and personnel management.

CAREER TRAJECTORY:
General and Operations Managers often advance to chief executive positions or specialized executive roles in larger organizations. The career path frequently leads to C-suite positions, as demonstrated by the close relationship with Chief Executives (11-1011.00) in related occupations data. Experienced managers may transition to industry-specific leadership roles such as Industrial Production Managers or Construction Managers, or move into consulting and advisory positions. Some pursue entrepreneurship, leveraging their comprehensive business management experience to launch their own ventures.

MARKET INTELLIGENCE:
The occupation employs 3,503,020 workers nationally with a median annual wage of $105,770 (BLS OEWS May 2025), ranging from $50,090 at the 10th percentile to $253,390 at the 90th percentile. Geographic wage variation is significant, with New Jersey offering the highest median at $173,690 compared to Guam's $67,690, representing a 2.57x ratio. The largest employment sectors include Retail Trade (443,920 positions), Professional, Scientific, and Technical Services (438,720 positions), and Construction (263,010 positions). This broad distribution across industries reflects the universal need for operational management across all sectors. The substantial employment base and diverse industry representation suggest strong ongoing demand, though competition for higher-level positions remains intense.

AUTOMATION OUTLOOK:
General and Operations Managers face moderate automation impact due to their heavy reliance on decision-making, interpersonal relationships, and strategic thinking activities. While routine administrative tasks and data analysis components may become more automated, the core functions of guiding subordinates (importance 4.2, level 4.8), establishing relationships (importance 4.3, level 5.3), and complex problem-solving remain distinctly human capabilities. The role's emphasis on coordination, persuasion, and personnel management creates natural barriers to full automation.

--- REASONED EDGES ---
  [career_pathway] Chief Executives (11-1011.00) — confidence:high
    reasoning: Direct advancement pathway with shared administration and management knowledge (importance 4.2) and overlapping enterprise-oriented RIASEC profile.
    data: Related occupations Primary-Short
    data: Administration and Management knowledge 4.2 importance
    data: Enterprising RIASEC 7.00
  [skill_overlap] Administrative Services Managers (11-3012.00) — confidence:high
    reasoning: Strong overlap in management of personnel resources (importance 3.8) and administrative knowledge domain.
    data: Management of Personnel Resources 3.8 importance
    data: Administrative knowledge 3.2 importance
    data: Related occupations Primary-Short
  [task_similarity] Project Management Specialists (13-1082.00) — confidence:medium
    reasoning: Shared organizing, planning, and prioritizing work activities (importance 4.2, level 4.6) and coordination skills.
    data: Organizing, Planning, and Prioritizing Work 4.2 importance
    data: Coordination transferable skill 3.9 importance
    data: Related occupations Primary-Long
  [knowledge_overlap] Sales Managers (11-2022.00) — confidence:high
    reasoning: Direct overlap in directing sales activities and customer service knowledge (importance 4.2, level 4.6).
    data: Customer and Personal Service knowledge 4.2 importance
    data: Direct sales, marketing activities task
    data: Related occupations Primary-Long
  [knowledge_overlap] Industrial Production Managers (11-3051.00) — confidence:medium
    reasoning: Shared production and processing knowledge (importance 3.6, level 4.2) and operations coordination focus.
    data: Production and Processing knowledge 3.6 importance
    data: Direct organizational operations task
    data: Related occupations Primary-Short

--- NORMALIZER SIGNALS ---
  match_keywords   : ['general manager', 'operations manager', 'department manager', 'district manager', 'business manager', 'administrative officer', 'center manager', 'division manager']
  exclude_keywords : ['assistant manager', 'supervisor', 'coordinator', 'specialist', 'analyst']
  title_patterns   : ['*general manager*', '*operations manager*', '*department manager*', '*district manager*', '*business manager*']
  common_variations: ['GM', 'general mgr', 'operations mgr', 'dept manager', 'business mgr', 'area manager', 'division manager', 'unit manager']

total_terms    : 40
top_words      : ['tendency', 'others', 'manager', 'management', 'operations', 'managers', 'equipment', 'hotel', 'activities', 'business', 'sales', 'organizational', 'services', 'principles', 'team', 'direct', 'production', 'marketing', 'executive', 'includes']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01293  onet_dimensions      onet_dimensions:100%
others                     40  0.01231  onet_dimensions      onet_dimensions:95%  wikipedia:5%
manager                    36  0.01108  wikipedia            wikipedia:100%
management                 34  0.01047  wikipedia            wikipedia:53%  onet_dimensions:21%  inference:21%
operations                 28  0.00862  inference            inference:43%  onet_dimensions:21%  dwas:18%
managers                   27  0.00831  wikipedia            wikipedia:48%  inference:48%  onet_tasks:4%
equipment                  23  0.00708  onet_dimensions      onet_dimensions:100%
hotel                      21  0.00646  wikipedia            wikipedia:100%
activities                 20  0.00616  onet_dimensions      onet_dimensions:45%  dwas:25%  onet_tasks:20%
business                   20  0.00616  wikipedia            wikipedia:70%  inference:25%  onet_dimensions:5%
sales                      19  0.00585  onet_tasks           onet_tasks:26%  inference:26%  onet_dimensions:16%
organizational             17  0.00523  dwas                 dwas:65%  inference:24%  onet_dimensions:6%
services                   16  0.00492  onet_dimensions      onet_dimensions:38%  dwas:25%  onet_tasks:19%
principles                 16  0.00492  onet_dimensions      onet_dimensions:100%
team                       16  0.00492  wikipedia            wikipedia:94%  onet_dimensions:6%
direct                     15  0.00462  dwas                 dwas:53%  onet_tasks:33%  onet_dimensions:7%
production                 14  0.00431  onet_dimensions      onet_dimensions:57%  inference:29%  onet_tasks:14%
marketing                  14  0.00431  dwas                 dwas:36%  wikipedia:36%  onet_dimensions:14%
executive                  14  0.00431  wikipedia            wikipedia:79%  inference:14%  onet_dimensions:7%
includes                   13  0.00400  onet_dimensions      onet_dimensions:92%  wikipedia:8%
control                    13  0.00400  onet_dimensions      onet_dimensions:92%  inference:8%
financial                  12  0.00369  wikipedia            wikipedia:33%  onet_dimensions:25%  onet_tasks:17%
resources                  12  0.00369  onet_dimensions      onet_dimensions:75%  wikipedia:17%  inference:8%
materials                  12  0.00369  onet_dimensions      onet_dimensions:83%  inference:17%
objects                    12  0.00369  onet_dimensions      onet_dimensions:100%
goals                      11  0.00339  onet_dimensions      onet_dimensions:55%  inference:18%  onet_tasks:9%
human                      11  0.00339  onet_dimensions      onet_dimensions:64%  wikipedia:18%  inference:18%
ideas                      11  0.00339  onet_dimensions      onet_dimensions:100%
sports                     11  0.00339  wikipedia            wikipedia:100%
performance                10  0.00308  onet_dimensions      onet_dimensions:70%  onet_tasks:10%  dwas:10%
personnel                  10  0.00308  onet_dimensions      onet_dimensions:40%  inference:30%  onet_tasks:10%
functions                  10  0.00308  wikipedia            wikipedia:40%  inference:30%  onet_dimensions:20%
customer                   10  0.00308  onet_dimensions      onet_dimensions:40%  dwas:30%  onet_tasks:10%
techniques                 10  0.00308  onet_dimensions      onet_dimensions:100%
body                       10  0.00308  onet_dimensions      onet_dimensions:100%
orientation                10  0.00308  onet_dimensions      onet_dimensions:90%  inference:10%
procedures                  9  0.00277  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
needed                      9  0.00277  onet_dimensions      onet_dimensions:78%  onet_tasks:11%  inference:11%
monitoring                  9  0.00277  onet_dimensions      onet_dimensions:89%  inference:11%
problems                    9  0.00277  onet_dimensions      onet_dimensions:100%