[Core] [76% incumbents] Resolve customer complaints regarding problems, such as payout errors.
  DWAs: Resolve customer complaints or problems.

[Core] [76% incumbents] Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  DWAs: Maintain knowledge of current developments in area of expertise.

[Core] [76% incumbents] Train new workers or evaluate their performance.
  DWAs: Evaluate employee performance. | Conduct employee training programs.

[Core] [76% incumbents] Market or promote the casino to bring in business.
  DWAs: Promote products, services, or programs.

[Core] [76% incumbents] Interview and hire workers.
  DWAs: Interview employees, customers, or others to collect information. | Hire personnel.

[Core] [76% incumbents] Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
  DWAs: Manage guest services.

[Supplemental] [76% incumbents] Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
  DWAs: Monitor activities of individuals to ensure safety or compliance with rules.

[Supplemental] [76% incumbents] Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
  DWAs: Compile operational data.

[Core] [75% incumbents] Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  DWAs: Enforce rules or regulations. | Coordinate enforcement of laws or regulations.

[Core] [75% incumbents] Track supplies of money to tables and perform any required paperwork.
  DWAs: Monitor flow of cash or other resources.

[Core] [75% incumbents] Explain and interpret house rules, such as game rules or betting limits.
  DWAs: Communicate organizational policies and procedures.

[Core] [75% incumbents] Prepare work schedules and station arrangements and keep attendance records.
  DWAs: Maintain personnel records. | Prepare staff schedules or work assignments.

[Core] [75% incumbents] Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  DWAs: Monitor resources.

[Core] [75% incumbents] Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
  DWAs: Develop organizational policies or programs.

[Supplemental] [75% incumbents] Set and maintain a bank and table limit for each game.
  DWAs: Determine pricing or monetary policies.

[Supplemental] [75% incumbents] Record, collect, or pay off bets, issuing receipts as necessary.
  DWAs: Collect payments for goods or services.

[Supplemental] [75% incumbents] Notify board attendants of table vacancies so that waiting patrons can play.
  DWAs: Signal others to coordinate work activities.

[Supplemental] [74% incumbents] Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  DWAs: Conduct financial or regulatory audits.

[Supplemental] [74% incumbents] Monitor credit extended to players.
  DWAs: Monitor resources.

[EMERGING:New] Monitor the performance of the gaming floor, relocating games and installing new games as necessary.

--- SKILLS ---
  Critical Thinking (imp:4.00 lvl:4.00) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Speaking (imp:3.88 lvl:3.88) — Talking to others to convey information effectively.
  Monitoring (imp:3.88 lvl:4.00) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Active Listening (imp:3.75 lvl:3.75) — Giving full attention to what other people are saying, taking time to understand
  Writing (imp:3.62 lvl:3.88) — Communicating effectively in writing as appropriate for the needs of the audienc
  Reading Comprehension (imp:3.50 lvl:3.88) — Understanding written sentences and paragraphs in work-related documents.
  Active Learning (imp:3.50 lvl:3.62) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:3.25 lvl:3.38) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:3.12 lvl:3.12) — Using mathematics to solve problems.
  Science (imp:1.62 lvl:0.62) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.29 lvl:4.83) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:4.16 lvl:4.07) — Knowledge of the structure and content of the English language including the mea
  Administration and Management (imp:4.15 lvl:5.00) — Knowledge of business and management principles involved in strategic planning, 
  Mathematics (imp:4.15 lvl:4.32) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Personnel and Human Resources (imp:4.01 lvl:4.55) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Administrative (imp:3.76 lvl:5.03) — Knowledge of administrative and office procedures and systems such as word proce
  Computers and Electronics (imp:3.53 lvl:4.16) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Economics and Accounting (imp:3.51 lvl:4.06) — Knowledge of economic and accounting principles and practices, the financial mar
  Education and Training (imp:3.44 lvl:4.26) — Knowledge of principles and methods for curriculum and training design, teaching
  Public Safety and Security (imp:3.36 lvl:3.64) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Law and Government (imp:3.01 lvl:2.97) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Psychology (imp:3.00 lvl:3.44) — Knowledge of human behavior and performance; individual differences in ability, 
  Sales and Marketing (imp:2.98 lvl:3.29) — Knowledge of principles and methods for showing, promoting, and selling products
  Communications and Media (imp:2.71 lvl:2.66) — Knowledge of media production, communication, and dissemination techniques and m
  Engineering and Technology (imp:2.18 lvl:2.01) — Knowledge of the practical application of engineering science and technology. Th
  Mechanical (imp:2.15 lvl:2.14) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Production and Processing (imp:2.12 lvl:2.35) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Therapy and Counseling (imp:1.90 lvl:1.68) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Sociology and Anthropology (imp:1.86 lvl:1.22) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Telecommunications (imp:1.86 lvl:1.18) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Foreign Language (imp:1.84 lvl:1.52) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Transportation (imp:1.69 lvl:1.25) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Design (imp:1.60 lvl:1.51) — Knowledge of design techniques, tools, and principles involved in production of 
  Food Production (imp:1.57 lvl:0.94) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Philosophy and Theology (imp:1.56 lvl:1.35) — Knowledge of different philosophical systems and religions. This includes their 
  Building and Construction (imp:1.47 lvl:1.07) — Knowledge of materials, methods, and the tools involved in the construction or r
  Chemistry (imp:1.44 lvl:1.05) — Knowledge of the chemical composition, structure, and properties of substances a
  Geography (imp:1.44 lvl:1.02) — Knowledge of principles and methods for describing the features of land, sea, an
  Physics (imp:1.36 lvl:0.74) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Medicine and Dentistry (imp:1.36 lvl:0.60) — Knowledge of the information and techniques needed to diagnose and treat human i
  History and Archeology (imp:1.20 lvl:0.41) — Knowledge of historical events and their causes, indicators, and effects on civi
  Fine Arts (imp:1.16) — Knowledge of the theory and techniques required to compose, produce, and perform
  Biology (imp:1.15) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd

--- ABILITIES ---
  Oral Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Oral Comprehension (imp:3.88 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Inductive Reasoning (imp:3.88 lvl:3.75) — The ability to combine pieces of information to form general rules or conclusion
  Problem Sensitivity (imp:3.75 lvl:4.00) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Deductive Reasoning (imp:3.75 lvl:3.75) — The ability to apply general rules to specific problems to produce answers that 
  Speech Recognition (imp:3.75 lvl:4.12) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.75 lvl:3.75) — The ability to speak clearly so others can understand you.
  Near Vision (imp:3.62 lvl:3.25) — The ability to see details at close range (within a few feet of the observer).
  Written Expression (imp:3.50 lvl:3.38) — The ability to communicate information and ideas in writing so others will under
  Information Ordering (imp:3.50 lvl:3.62) — The ability to arrange things or actions in a certain order or pattern according
  Written Comprehension (imp:3.38 lvl:3.50) — The ability to read and understand information and ideas presented in writing.
  Far Vision (imp:3.38 lvl:3.75) — The ability to see details at a distance.
  Category Flexibility (imp:3.25 lvl:3.12) — The ability to generate or use different sets of rules for combining or grouping
  Number Facility (imp:3.25 lvl:3.25) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Flexibility of Closure (imp:3.25 lvl:3.25) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Speed of Closure (imp:3.12 lvl:3.12) — The ability to quickly make sense of, combine, and organize information into mea
  Perceptual Speed (imp:3.12 lvl:3.00) — The ability to quickly and accurately compare similarities and differences among
  Selective Attention (imp:3.12 lvl:3.50) — The ability to concentrate on a task over a period of time without being distrac
  Fluency of Ideas (imp:3.00 lvl:3.00) — The ability to come up with a number of ideas about a topic (the number of ideas
  Mathematical Reasoning (imp:3.00 lvl:3.00) — The ability to choose the right mathematical methods or formulas to solve a prob
  Time Sharing (imp:3.00 lvl:3.25) — The ability to shift back and forth between two or more activities or sources of
  Memorization (imp:2.88 lvl:2.88) — The ability to remember information such as words, numbers, pictures, and proced
  Originality (imp:2.75 lvl:2.88) — The ability to come up with unusual or clever ideas about a given topic or situa
  Visual Color Discrimination (imp:2.75 lvl:2.75) — The ability to match or detect differences between colors, including shades of c
  Auditory Attention (imp:2.75 lvl:2.88) — The ability to focus on a single source of sound in the presence of other distra
  Visualization (imp:2.38 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Trunk Strength (imp:2.12 lvl:2.50) — The ability to use your abdominal and lower back muscles to support part of the 
  Hearing Sensitivity (imp:2.12 lvl:2.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Finger Dexterity (imp:2.00 lvl:1.88) — The ability to make precisely coordinated movements of the fingers of one or bot
  Stamina (imp:2.00 lvl:1.62) — The ability to exert yourself physically over long periods of time without getti
  Gross Body Coordination (imp:2.00 lvl:1.38) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Depth Perception (imp:2.00 lvl:1.62) — The ability to judge which of several objects is closer or farther away from you
  Arm-Hand Steadiness (imp:1.88 lvl:1.00) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:1.88 lvl:1.00) — The ability to quickly move your hand, your hand together with your arm, or your
  Explosive Strength (imp:1.88 lvl:0.88) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Dynamic Strength (imp:1.88 lvl:0.88) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Gross Body Equilibrium (imp:1.88 lvl:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Reaction Time (imp:1.75 lvl:0.75) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Control Precision (imp:1.50 lvl:0.88) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Multilimb Coordination (imp:1.50 lvl:0.75) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Response Orientation (imp:1.50 lvl:0.75) — The ability to choose quickly between two or more movements in response to two o
  Speed of Limb Movement (imp:1.50 lvl:0.50) — The ability to quickly move the arms and legs.
  Static Strength (imp:1.50 lvl:0.50) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Rate Control (imp:1.38 lvl:0.50) — The ability to time your movements or the movement of a piece of equipment in an
  Wrist-Finger Speed (imp:1.25 lvl:0.38) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Peripheral Vision (imp:1.12 lvl:0.12) — The ability to see objects or movement of objects to one's side when the eyes ar
  Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher
  Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Communicating with Supervisors, Peers, or Subordinates (imp:4.35 lvl:4.68) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Performing for or Working Directly with the Public (imp:4.32 lvl:4.68) — Performing for people or dealing directly with the public. This includes serving
  Making Decisions and Solving Problems (imp:4.21 lvl:3.85) — Analyzing information and evaluating results to choose the best solution and sol
  Getting Information (imp:4.19 lvl:4.42) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Evaluating Information to Determine Compliance with Standards (imp:4.16 lvl:4.17) — Using relevant information and individual judgment to determine whether events o
  Resolving Conflicts and Negotiating with Others (imp:4.06 lvl:4.90) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Working with Computers (imp:4.05 lvl:3.10) — Using computers and computer systems (including hardware and software) to progra
  Documenting/Recording Information (imp:3.89 lvl:3.07) — Entering, transcribing, recording, storing, or maintaining information in writte
  Establishing and Maintaining Interpersonal Relationships (imp:3.88 lvl:4.79) — Developing constructive and cooperative working relationships with others, and m
  Coaching and Developing Others (imp:3.84 lvl:4.32) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Staffing Organizational Units (imp:3.73 lvl:4.02) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Analyzing Data or Information (imp:3.71 lvl:3.68) — Identifying the underlying principles, reasons, or facts of information by break
  Guiding, Directing, and Motivating Subordinates (imp:3.68 lvl:4.25) — Providing guidance and direction to subordinates, including setting performance 
  Identifying Objects, Actions, and Events (imp:3.66 lvl:4.31) — Identifying information by categorizing, estimating, recognizing differences or 
  Scheduling Work and Activities (imp:3.66 lvl:4.13) — Scheduling events, programs, and activities, as well as the work of others.
  Monitoring Processes, Materials, or Surroundings (imp:3.65 lvl:4.05) — Monitoring and reviewing information from materials, events, or the environment,
  Processing Information (imp:3.65 lvl:3.98) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Training and Teaching Others (imp:3.64 lvl:3.85) — Identifying the educational needs of others, developing formal educational or tr
  Organizing, Planning, and Prioritizing Work (imp:3.62 lvl:4.45) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Developing and Building Teams (imp:3.51 lvl:3.46) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Coordinating the Work and Activities of Others (imp:3.46 lvl:4.30) — Getting members of a group to work together to accomplish tasks.
  Updating and Using Relevant Knowledge (imp:3.40 lvl:4.03) — Keeping up-to-date technically and applying new knowledge to your job.
  Judging the Qualities of Objects, Services, or People (imp:3.39 lvl:3.35) — Assessing the value, importance, or quality of things or people.
  Interpreting the Meaning of Information for Others (imp:3.33 lvl:2.43) — Translating or explaining what information means and how it can be used.
  Monitoring and Controlling Resources (imp:3.32 lvl:3.88) — Monitoring and controlling resources and overseeing the spending of money.
  Providing Consultation and Advice to Others (imp:3.30 lvl:3.57) — Providing guidance and expert advice to management or other groups on technical,
  Thinking Creatively (imp:3.29 lvl:3.44) — Developing, designing, or creating new applications, ideas, relationships, syste
  Developing Objectives and Strategies (imp:3.29 lvl:3.64) — Establishing long-range objectives and specifying the strategies and actions to 
  Performing Administrative Activities (imp:3.20 lvl:3.28) — Performing day-to-day administrative tasks such as maintaining information files
  Communicating with People Outside the Organization (imp:3.05 lvl:2.67) — Communicating with people outside the organization, representing the organizatio
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.83 lvl:2.92) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Inspecting Equipment, Structures, or Materials (imp:2.82 lvl:2.67) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Controlling Machines and Processes (imp:2.79 lvl:2.39) — Using either control mechanisms or direct physical activity to operate machines 
  Selling or Influencing Others (imp:2.56 lvl:2.92) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Assisting and Caring for Others (imp:2.50 lvl:2.59) — Providing personal assistance, medical attention, emotional support, or other pe
  Handling and Moving Objects (imp:2.30 lvl:2.93) — Using hands and arms in handling, installing, positioning, and moving materials,
  Performing General Physical Activities (imp:2.17 lvl:2.07) — Performing general physical activities includes doing activities that require co
  Repairing and Maintaining Electronic Equipment (imp:2.05 lvl:1.54) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Repairing and Maintaining Mechanical Equipment (imp:1.93 lvl:1.37) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.79 lvl:1.22) — Providing documentation, detailed instructions, drawings, or specifications to t
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.53 lvl:0.96) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s

--- WORK STYLES ---
  Dependability (imp:7.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:6.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity (imp:5.00) — A tendency to be honest and ethical at work.
  Social Orientation (imp:4.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Self-Control (imp:3.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Integrity (imp:2.93) — A tendency to be honest and ethical at work.
  Dependability (imp:2.47) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Leadership Orientation (imp:2.43) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Attention to Detail (imp:2.41) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Social Orientation (imp:2.31) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Self-Control (imp:2.26) — A tendency to remain calm and composed and to manage emotions effectively in res
  Stress Tolerance (imp:2.21) — A tendency to cope and function effectively in stressful situations at work.
  Stress Tolerance (imp:2.00) — A tendency to cope and function effectively in stressful situations at work.
  Adaptability (imp:1.79) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Achievement Orientation (imp:1.77) — A tendency to establish and maintain personally challenging work-related goals, 
  Self-Confidence (imp:1.73) — A tendency to believe in one's work-related capabilities and ability to control 
  Cautiousness (imp:1.63) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Initiative (imp:1.59) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Cooperation (imp:1.50) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Perseverance (imp:1.46) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Tolerance for Ambiguity (imp:1.24) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Optimism (imp:1.04) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Leadership Orientation (imp:1.00) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Empathy (imp:0.88) — A tendency to show concern for others and be sensitive to others' needs and feel
  Intellectual Curiosity (imp:0.87) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Innovation (imp:0.37) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Sincerity (imp:0.33) — A tendency to be genuine and sincere in interactions with others at work, withou
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Humility (imp:-0.47) — A tendency to be modest and humble when interacting with others at work.

--- TRANSFERABLE SKILLS ---
  Management of Personnel Resources (imp:4.00 lvl:4.00) — Motivating, developing, and directing people as they work, identifying the best 
  Social Perceptiveness (imp:3.75 lvl:4.00) — Being aware of others' reactions and understanding why they react as they do.
  Coordination (imp:3.75 lvl:4.12) — Adjusting actions in relation to others' actions.
  Service Orientation (imp:3.75 lvl:3.75) — Actively looking for ways to help people.
  Complex Problem Solving (imp:3.75 lvl:3.12) — Identifying complex problems and reviewing related information to develop and ev
  Judgment and Decision Making (imp:3.75 lvl:3.62) — Considering the relative costs and benefits of potential actions to choose the m
  Time Management (imp:3.75 lvl:3.75) — Managing one's own time and the time of others.
  Persuasion (imp:3.50 lvl:3.62) — Persuading others to change their minds or behavior.
  Instructing (imp:3.50 lvl:3.62) — Teaching others how to do something.
  Negotiation (imp:3.25 lvl:3.50) — Bringing others together and trying to reconcile differences.
  Systems Analysis (imp:3.12 lvl:3.00) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:3.12 lvl:3.00) — Identifying measures or indicators of system performance and the actions needed 
  Management of Material Resources (imp:2.75 lvl:2.38) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Quality Control Analysis (imp:2.62 lvl:2.12) — Conducting tests and inspections of products, services, or processes to evaluate
  Management of Financial Resources (imp:2.62 lvl:2.75) — Determining how money will be spent to get the work done, and accounting for the
  Operations Monitoring (imp:2.12 lvl:2.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operations Analysis (imp:2.00 lvl:2.12) — Analyzing needs and product requirements to create a design.
  Programming (imp:1.75 lvl:0.88) — Writing computer programs for various purposes.
  Troubleshooting (imp:1.75 lvl:0.88) — Determining causes of operating errors and deciding what to do about it.
  Technology Design (imp:1.50 lvl:0.62) — Generating or adapting equipment and technology to serve user needs.
  Operation and Control (imp:1.38 lvl:0.50) — Controlling operations of equipment or systems.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 5,030
  annual_median    : $93,220
  annual_pct10     : $55,960
  annual_pct25     : $72,570
  annual_pct75     : $122,990
  annual_pct90     : $164,350
  annual_mean      : $103,050
  hourly_median    : $44.82

--- GEOGRAPHIC DISPERSION ---
  highest_state    : Texas ($106,670)
  lowest_state     : Puerto Rico ($54,640)
  dispersion_ratio : 1.952x

--- TOP STATES BY WAGE (28 total) ---
  Arts, Entertainment, and Recreation      emp:    2,660  median: $  82,850
  Accommodation and Food Services          emp:    2,030  median: $  99,490
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      160  median: $  96,200
  Management of Companies and Enterprises  emp:       80  median: $ 133,820
  Administrative and Support and Waste Management and Remediation Services emp:       40  median: $  66,380

--- TOP INDUSTRIES BY EMPLOYMENT (5 total) ---
  Arts, Entertainment, and Recreation      emp:    2,660  median: $  82,850
  Accommodation and Food Services          emp:    2,030  median: $  99,490
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      160  median: $  96,200
  Management of Companies and Enterprises  emp:       80  median: $ 133,820
  Administrative and Support and Waste Management and Remediation Services emp:       40  median: $  66,380

exact_match_status : found
matched_title      : Pit manager
match_score        : 0.6429
wikidata_qid       : Q7198577
word_count         : 101
wikipedia_url      : https://en.wikipedia.org/wiki/Pit_manager
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T20:03:36.589623Z

--- WIKIPEDIA FULL TEXT ---
A pit manager (also known as a pit boss) is the person who directs the employees who work in a casino pit. The job of the pit boss is to manage the floormen, who are the supervisors for table games dealers in a casino. One pit boss monitors all floormen, dealers, and players in the pit; there is usually one floorman for every six tables. The floormen correct minor mistakes, but if a severe gaming discrepancy arises (such as duplicate cards being found in a deck), it is the job of the pit boss to sort it out.


== References ==

--- SEMANTIC NEIGHBORS (5) ---

  Title: Gaming law (similarity: 0.5926)
  URL: https://en.wikipedia.org/wiki/Gaming_law
  QID: Q5520201
  Extract: Gaming law, also known as gambling law, is the set of rules and regulations that apply to the gaming or gambling industry. Gaming law is not a branch of law in the traditional sense but rather is a collection of several areas of law that include criminal law, regulatory law, constitutional law, admi

  Title: Sports betting (similarity: 0.2581)
  URL: https://en.wikipedia.org/wiki/Sports_betting
  QID: Q1506462
  Extract: Sports betting is the activity of predicting sports results and placing a wager on the outcome.

  Title: God of Gamblers (similarity: 0.5000)
  URL: https://en.wikipedia.org/wiki/God_of_Gamblers
  QID: Q629847
  Extract: God of Gamblers is a 1989 Hong Kong action comedy film written and directed by Wong Jing. The film stars Chow Yun-fat, Andy Lau, Joey Wong, and Sharla Cheung. The film was released theatrically in Hong Kong on 14 December 1989.

  Title: Stake (online casino) (similarity: 0.3684)
  URL: https://en.wikipedia.org/wiki/Stake_(online_casino)
  QID: Q111973105
  Extract: Stake is an Australian-Curaçaoan online casino. It is operated by Medium Rare N.V., a company incorporated in Curaçao where it holds an online casino licence.

  Title: Stardust Resort and Casino (similarity: 0.1395)
  URL: https://en.wikipedia.org/wiki/Stardust_Resort_and_Casino
  QID: Q202599
  Extract: The Stardust Resort and Casino was a casino resort located on 60 acres (24 ha) along the Las Vegas Strip in Winchester, Nevada. The Stardust was conceived by Tony Cornero, and construction began in 1954. Cornero died in 1955, and the project was taken over by his brother. The Stardust had numerous c

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong confidence based on comprehensive O*NET data, clear task descriptions, and supportive Wikipedia context that aligns well with the occupation profile. BLS wage data is current and specific to this SOC code.
inferred_at          : 2026-06-03T12:39:50.762697+00:00
tokens_input         : 4,712
tokens_output        : 4,174
cost_usd             : $0.045871
wikipedia_used       : True
wikipedia_title      : Pit manager
wikipedia_note       : The Wikipedia entry for 'Pit manager' closely aligns with gambling manager responsibilities, describing oversight of floormen, dealers, and gaming operations. This reinforces the role's core function of managing casino gaming floor operations and staff supervision.

--- PROSE FIELDS ---

ROLE SUMMARY:
Gambling Managers plan, direct, and coordinate casino gaming operations, ensuring compliance with gaming regulations and house rules while maximizing customer satisfaction and revenue. They oversee gaming floors, manage dealer performance, resolve customer disputes, and maintain security against cheating or fraud. These professionals serve as the operational backbone of casino gaming facilities, balancing customer service excellence with strict adherence to gaming laws and casino policies.

DAY IN THE LIFE:
A typical day involves circulating among gaming tables to monitor dealer compliance with house rules and gaming regulations, resolving customer complaints about payout errors or service issues, and coordinating with surveillance teams to identify and remove suspected cheaters or card counters. They track money supplies to gaming tables, compile summary sheets showing wager amounts and payoffs, and direct the distribution of complimentary services like hotel rooms or meals to valued players. Throughout their shift, they interview and hire new gaming staff, conduct training programs for dealers, and work with marketing teams to promote casino offerings that drive business growth.

WHO THRIVES:
Successful gambling managers combine strong leadership abilities with exceptional attention to detail and unwavering integrity, as they handle large sums of money and must maintain strict compliance with gaming regulations. They excel at social interaction and conflict resolution, as evidenced by high importance ratings in social orientation and service orientation, enabling them to manage both staff and difficult customer situations effectively. The role demands individuals with strong mathematical aptitude for understanding gaming odds and payouts, coupled with excellent communication skills for training staff and explaining complex gaming rules to customers. Those who thrive possess high dependability and self-control, essential traits for maintaining composure in high-stress gaming environments while making critical decisions that affect both customer satisfaction and casino profitability.

CAREER ENTRY:
Most gambling managers enter the field with a high school diploma (56.5% of workers) and advance through on-the-job experience in casino operations, often starting as dealers or floor supervisors. Some pursue additional education, with 30% having some college coursework and 6.7% holding post-secondary certificates in hospitality, business management, or gaming-specific programs. Entry typically requires several years of progressive experience in casino gaming operations, combined with demonstrated knowledge of gaming laws, house rules, and customer service excellence.

CAREER TRAJECTORY:
Gambling managers often advance to senior casino operations roles such as general managers or casino directors, overseeing multiple gaming departments and broader facility operations. The transferable management skills, financial oversight experience, and customer service expertise gained in this role create pathways into hospitality management, entertainment venue operations, or regulatory compliance positions within the gaming industry. Some transition into gaming consulting, helping establish new casinos or optimize existing operations, while others move into corporate roles with casino chains or gaming equipment companies.

MARKET INTELLIGENCE:
According to BLS OEWS May 2025 data, gambling managers earn a median annual salary of $93,220, with the top 10% earning up to $164,350 annually from a total employment base of 5,030 positions nationwide. Geographic wage variation is moderate, with Texas offering the highest compensation at $106,670 compared to Puerto Rico's $54,640, representing a 1.95x ratio difference. Employment concentrates heavily in Arts, Entertainment, and Recreation (2,660 positions) and Accommodation and Food Services (2,030 positions) sectors, reflecting the casino industry's integration with broader hospitality and entertainment venues. The specialized nature of this role and limited number of casino facilities creates a niche but stable employment market with opportunities primarily in gaming-legal jurisdictions.

AUTOMATION OUTLOOK:
Gaming management roles face low automation risk due to their heavy emphasis on human judgment, interpersonal communication, and regulatory compliance oversight that requires nuanced decision-making. While technology assists with surveillance and data compilation, the core activities of resolving customer conflicts, training staff, and maintaining gaming floor security require human expertise in social perceptiveness and complex problem-solving that current automation cannot replicate.

--- REASONED EDGES ---
  [career_pathway] First-Line Supervisors of Gambling Services Workers (39-1013.00) — confidence:high
    reasoning: Direct progression pathway as gambling managers oversee and often promote from first-line supervisor positions, sharing identical gaming floor knowledge and regulatory compliance requirements.
    data: Primary-Short relationship
    data: Similar customer service knowledge
    data: Shared gaming operations focus
  [skill_overlap] Lodging Managers (11-9081.00) — confidence:high
    reasoning: Both roles require high-level customer service, personnel management, and facility operations expertise within hospitality environments.
    data: Primary-Short relationship
    data: Customer and Personal Service knowledge overlap
    data: Personnel and Human Resources management
  [task_similarity] Gambling Surveillance Officers and Gambling Investigators (33-9031.00) — confidence:high
    reasoning: Shared responsibility for identifying cheaters, ensuring compliance with gaming regulations, and maintaining security on gaming floors.
    data: Primary-Short relationship
    data: Monitoring and compliance activities
    data: Gaming regulation enforcement
  [career_pathway] General and Operations Managers (11-1021.00) — confidence:medium
    reasoning: Natural advancement path leveraging administration and management knowledge with similar leadership and operational oversight responsibilities.
    data: Primary-Long relationship
    data: Administration and Management knowledge
    data: Personnel management transferable skills
  [riasec_cluster] Food Service Managers (11-9051.00) — confidence:medium
    reasoning: Both roles emphasize Enterprising and Conventional personality types with high customer service orientation in hospitality settings.
    data: Primary-Long relationship
    data: Customer service focus
    data: Similar hospitality industry context

--- NORMALIZER SIGNALS ---
  match_keywords   : ['gambling manager', 'casino manager', 'gaming manager', 'gaming director', 'casino operations', 'pit manager', 'gaming operations', 'casino supervisor']
  exclude_keywords : ['dealer', 'surveillance', 'security', 'compliance officer', 'auditor']
  title_patterns   : ['*gambling*manager*', '*casino*manager*', '*gaming*manager*', '*gaming*director*', '*casino*operations*']
  common_variations: ['casino shift manager', 'gaming floor manager', 'casino operations manager', 'gambling director', 'gaming director', 'pit boss', 'casino supervisor', 'gaming supervisor']

total_terms    : 40
top_words      : ['tendency', 'others', 'gaming', 'equipment', 'casino', 'rules', 'operations', 'principles', 'customer', 'law', 'control', 'includes', 'resources', 'objects', 'activities', 'problems', 'performance', 'services', 'management', 'ideas']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01484  onet_dimensions      onet_dimensions:100%
others                     41  0.01449  onet_dimensions      onet_dimensions:93%  dwas:5%  inference:2%
gaming                     33  0.01166  inference            inference:76%  wikipedia:18%  onet_tasks:6%
equipment                  24  0.00848  onet_dimensions      onet_dimensions:96%  inference:4%
casino                     20  0.00707  inference            inference:65%  wikipedia:30%  onet_tasks:5%
rules                      18  0.00636  onet_dimensions      onet_dimensions:44%  inference:22%  onet_tasks:17%
operations                 16  0.00565  inference            inference:56%  onet_dimensions:38%  onet_tasks:6%
principles                 16  0.00565  onet_dimensions      onet_dimensions:100%
customer                   15  0.00530  inference            inference:60%  onet_dimensions:27%  onet_tasks:7%
law                        14  0.00495  wikipedia            wikipedia:93%  onet_dimensions:7%
control                    13  0.00459  onet_dimensions      onet_dimensions:92%  inference:8%
includes                   12  0.00424  onet_dimensions      onet_dimensions:100%
resources                  12  0.00424  onet_dimensions      onet_dimensions:75%  dwas:25%
objects                    12  0.00424  onet_dimensions      onet_dimensions:100%
activities                 12  0.00424  onet_dimensions      onet_dimensions:75%  dwas:17%  inference:8%
problems                   11  0.00389  onet_dimensions      onet_dimensions:82%  onet_tasks:9%  dwas:9%
performance                11  0.00389  onet_dimensions      onet_dimensions:64%  onet_tasks:18%  dwas:9%
services                   11  0.00389  onet_dimensions      onet_dimensions:55%  dwas:27%  inference:18%
management                 11  0.00389  onet_dimensions      onet_dimensions:64%  inference:36%
ideas                      11  0.00389  onet_dimensions      onet_dimensions:100%
orientation                11  0.00389  onet_dimensions      onet_dimensions:82%  inference:18%
gambling                   10  0.00353  inference            inference:60%  wikipedia:30%  onet_tasks:10%
techniques                 10  0.00353  onet_dimensions      onet_dimensions:100%
materials                  10  0.00353  onet_dimensions      onet_dimensions:100%
body                       10  0.00353  onet_dimensions      onet_dimensions:100%
events                      9  0.00318  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
procedures                  9  0.00318  onet_dimensions      onet_dimensions:89%  dwas:11%
human                       9  0.00318  onet_dimensions      onet_dimensions:78%  inference:22%
quickly                     9  0.00318  onet_dimensions      onet_dimensions:100%
programs                    9  0.00318  onet_dimensions      onet_dimensions:44%  dwas:33%  inference:22%
monitoring                  8  0.00283  onet_dimensions      onet_dimensions:100%
needs                       8  0.00283  onet_dimensions      onet_dimensions:100%
problem                     8  0.00283  onet_dimensions      onet_dimensions:88%  inference:12%
standards                   8  0.00283  onet_dimensions      onet_dimensions:100%
production                  8  0.00283  onet_dimensions      onet_dimensions:100%
regulations                 8  0.00283  inference            inference:38%  onet_dimensions:25%  dwas:25%
actions                     8  0.00283  onet_dimensions      onet_dimensions:100%
performing                  8  0.00283  onet_dimensions      onet_dimensions:100%
maintaining                 8  0.00283  onet_dimensions      onet_dimensions:75%  inference:25%
developing                  8  0.00283  onet_dimensions      onet_dimensions:100%