A typical day involves conducting initial meetings with disputants to outline the arbitration or mediation process and settle procedural matters such as fees and timelines. They spend significant time researching laws, regulations, and precedent decisions to prepare for upcoming hearings, while evaluating information from documents like claim applications, certificates, and employer records. During active sessions, they facilitate communication between parties using specialized mediation techniques, helping clarify underlying concerns and guide discussions toward resolution. Much of their work involves analyzing complex information, making decisions about evidence admissibility, and preparing detailed written opinions or decisions regarding cases. They also determine liability extent according to evidence and applicable laws, ensuring all rulings comply with established legal and administrative precedents.
Individuals who excel in this role possess exceptional active listening skills (4.8 level) combined with superior oral and written communication abilities, as they must clearly interpret and convey complex information to diverse stakeholders. They demonstrate high emotional intelligence and social perceptiveness, enabling them to understand underlying concerns and facilitate productive dialogue between conflicting parties. The role attracts those with strong analytical minds who enjoy complex problem solving and can maintain absolute integrity and dependability under pressure. Successful professionals exhibit Enterprise-oriented personalities who are comfortable taking charge of proceedings, while also possessing strong Conventional traits that ensure meticulous attention to detail in legal documentation and procedures.
The core work activities of resolving conflicts and negotiating with others (6.4 level) and interpreting information for others require high emotional intelligence and nuanced human judgment that resist automation. While routine document analysis and legal research may become more technology-assisted, the fundamental role of facilitating human communication and building trust between conflicting parties remains distinctly human-centered and unlikely to be automated in the foreseeable future.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| tendency | 42 | 0.0145 | onet dimensi 100% | |
| others | 40 | 0.0138 | onet dimensi 95% inference 5% | |
| legal | 34 | 0.0117 | dwas 68% inference 26% | |
| equipment | 23 | 0.0079 | onet dimensi 100% | |
| mediation | 16 | 0.0055 | inference 50% wikipedia 31% | |
| techniques | 16 | 0.0055 | onet dimensi 62% wikipedia 19% | |
| parties | 16 | 0.0055 | wikipedia 38% inference 31% | |
| principles | 16 | 0.0055 | onet dimensi 100% | |
| resolution | 13 | 0.0045 | wikipedia 46% inference 46% | |
| human | 13 | 0.0045 | onet dimensi 54% inference 46% | |
| decisions | 12 | 0.0041 | inference 33% onet dimensi 25% | |
| public | 12 | 0.0041 | wikipedia 42% onet dimensi 33% | |
| resources | 12 | 0.0041 | onet dimensi 75% inference 25% | |
| services | 12 | 0.0041 | onet dimensi 50% inference 25% | |
| includes | 12 | 0.0041 | onet dimensi 100% | |
| materials | 12 | 0.0041 | onet dimensi 83% dwas 17% | |
| control | 12 | 0.0041 | onet dimensi 100% | |
| objects | 12 | 0.0041 | onet dimensi 100% | |
| written | 11 | 0.0038 | onet dimensi 55% inference 27% | |
| ideas | 11 | 0.0038 | onet dimensi 100% | |
| activities | 11 | 0.0038 | onet dimensi 82% dwas 9% | |
| needs | 10 | 0.0034 | onet dimensi 80% onet tasks 10% | |
| procedures | 10 | 0.0034 | onet dimensi 80% onet tasks 10% | |
| body | 10 | 0.0034 | onet dimensi 100% | |
| disputes | 10 | 0.0034 | wikipedia 40% dwas 30% | |
| understanding | 9 | 0.0031 | onet dimensi 67% onet tasks 22% | |
| problems | 9 | 0.0031 | onet dimensi 100% | |
| quickly | 9 | 0.0031 | onet dimensi 100% | |
| orientation | 9 | 0.0031 | onet dimensi 100% | |
| relevant | 8 | 0.0028 | onet dimensi 50% dwas 25% |
Provenance Window — Full Source Record · 23-1022.00 · Arbitrators, Mediators, and Conciliators 7 source blocks · click to expand
[Core] [20% incumbents] Prepare written opinions or decisions regarding cases. DWAs: Prepare written decisions for legal proceedings. [Core] [20% incumbents] Apply relevant laws, regulations, policies, or precedents to reach conclusions. DWAs: Identify implications for cases from legal precedents or other legal information. | Make decisions in legal cases. [Core] [20% incumbents] Conduct hearings to obtain information or evidence relative to disposition of claims. DWAs: Conduct hearings to investigate legal issues. [Core] [20% incumbents] Determine extent of liability according to evidence, laws, or administrative or judicial precedents. DWAs: Make decisions in legal cases. [Core] [20% incumbents] Rule on exceptions, motions, or admissibility of evidence. DWAs: Rule on admissibility of legal proceedings. [Core] [20% incumbents] Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests. DWAs: Meet with individuals involved in legal processes to provide information and clarify issues. [Core] [20% incumbents] Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement. DWAs: Arbitrate disputes between parties to resolve legal conflicts. [Core] [20% incumbents] Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements. DWAs: Meet with individuals involved in legal processes to provide information and clarify issues. [Core] [20% incumbents] Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records. DWAs: Evaluate information related to legal matters in public or personal records. [Core] [20% incumbents] Research laws, regulations, policies, or precedent decisions to prepare for hearings. DWAs: Research relevant legal materials to aid decision making. | Identify implications for cases from legal precedents or other legal information. [Core] [20% incumbents] Issue subpoenas or administer oaths to prepare for formal hearings. DWAs: Prepare legal documents. | Administer oaths to court participants. [Core] [20% incumbents] Set up appointments for parties to meet for mediation. DWAs: Coordinate legal schedules or activities. [Core] [20% incumbents] Recommend acceptance or rejection of compromise settlement offers. DWAs: Provide legal advice to clients. [Core] [20% incumbents] Prepare settlement agreements for disputants to sign. DWAs: Prepare legal documents. [Core] [20% incumbents] Authorize payment of valid claims. DWAs: Authorize payments to settle legal disputes. [Supplemental] [20% incumbents] Interview claimants, agents, or witnesses to obtain information about disputed issues. DWAs: Interview claimants to get information related to legal proceedings. [Supplemental] [20% incumbents] Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases. DWAs: Research relevant legal materials to aid decision making. [Supplemental] [20% incumbents] Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning. DWAs: Arbitrate disputes between parties to resolve legal conflicts. [Supplemental] [20% incumbents] Participate in court proceedings. DWAs: Represent the interests of clients in legal proceedings. [Supplemental] [19% incumbents] Organize or deliver public presentations about mediation to organizations, such as community agencies or schools. DWAs: Present social services program information to the public.
--- SKILLS --- Active Listening (imp:4.38 lvl:4.75) — Giving full attention to what other people are saying, taking time to understand Writing (imp:4.25 lvl:4.50) — Communicating effectively in writing as appropriate for the needs of the audienc Reading Comprehension (imp:4.12 lvl:4.38) — Understanding written sentences and paragraphs in work-related documents. Speaking (imp:4.12 lvl:4.88) — Talking to others to convey information effectively. Critical Thinking (imp:4.00 lvl:4.75) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Active Learning (imp:3.88 lvl:4.00) — Understanding the implications of new information for both current and future pr Learning Strategies (imp:2.88 lvl:2.88) — Selecting and using training/instructional methods and procedures appropriate fo Monitoring (imp:2.88 lvl:3.38) — Monitoring/Assessing performance of yourself, other individuals, or organization Mathematics (imp:2.12 lvl:2.12) — Using mathematics to solve problems. Science (imp:1.25 lvl:0.25) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- English Language (imp:4.21 lvl:5.58) — Knowledge of the structure and content of the English language including the mea Law and Government (imp:4.21 lvl:5.40) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Personnel and Human Resources (imp:4.05 lvl:4.89) — Knowledge of principles and procedures for personnel recruitment, selection, tra Administration and Management (imp:3.05 lvl:3.30) — Knowledge of business and management principles involved in strategic planning, Education and Training (imp:2.68 lvl:3.47) — Knowledge of principles and methods for curriculum and training design, teaching Economics and Accounting (imp:2.60 lvl:2.55) — Knowledge of economic and accounting principles and practices, the financial mar Computers and Electronics (imp:2.58 lvl:2.90) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Psychology (imp:2.53 lvl:3.21) — Knowledge of human behavior and performance; individual differences in ability, Public Safety and Security (imp:2.53 lvl:2.65) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Customer and Personal Service (imp:2.50 lvl:2.79) — Knowledge of principles and processes for providing customer and personal servic Mathematics (imp:2.50 lvl:3.30) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Production and Processing (imp:2.39 lvl:2.42) — Knowledge of raw materials, production processes, quality control, costs, and ot Administrative (imp:2.35 lvl:3.00) — Knowledge of administrative and office procedures and systems such as word proce Communications and Media (imp:2.25 lvl:2.60) — Knowledge of media production, communication, and dissemination techniques and m Transportation (imp:2.25 lvl:2.55) — Knowledge of principles and methods for moving people or goods by air, rail, sea Sociology and Anthropology (imp:2.15 lvl:2.40) — Knowledge of group behavior and dynamics, societal trends and influences, human Telecommunications (imp:2.11 lvl:1.89) — Knowledge of transmission, broadcasting, switching, control, and operation of te Sales and Marketing (imp:1.80 lvl:1.65) — Knowledge of principles and methods for showing, promoting, and selling products Medicine and Dentistry (imp:1.74 lvl:1.47) — Knowledge of the information and techniques needed to diagnose and treat human i History and Archeology (imp:1.72 lvl:1.74) — Knowledge of historical events and their causes, indicators, and effects on civi Therapy and Counseling (imp:1.68 lvl:1.63) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Mechanical (imp:1.65 lvl:1.60) — Knowledge of machines and tools, including their designs, uses, repair, and main Geography (imp:1.65 lvl:1.75) — Knowledge of principles and methods for describing the features of land, sea, an Building and Construction (imp:1.58 lvl:1.32) — Knowledge of materials, methods, and the tools involved in the construction or r Philosophy and Theology (imp:1.58 lvl:1.37) — Knowledge of different philosophical systems and religions. This includes their Engineering and Technology (imp:1.50 lvl:1.20) — Knowledge of the practical application of engineering science and technology. Th Physics (imp:1.35 lvl:0.85) — Knowledge and prediction of physical principles, laws, their interrelationships, Chemistry (imp:1.35 lvl:1.10) — Knowledge of the chemical composition, structure, and properties of substances a Food Production (imp:1.32 lvl:0.58) — Knowledge of techniques and equipment for planting, growing, and harvesting food Biology (imp:1.30 lvl:0.70) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Foreign Language (imp:1.30 lvl:0.75) — Knowledge of the structure and content of a foreign (non-English) language inclu Design (imp:1.26 lvl:0.85) — Knowledge of design techniques, tools, and principles involved in production of Fine Arts (imp:1.25 lvl:0.55) — Knowledge of the theory and techniques required to compose, produce, and perform --- ABILITIES --- Written Comprehension (imp:4.25 lvl:4.88) — The ability to read and understand information and ideas presented in writing. Written Expression (imp:4.25 lvl:4.75) — The ability to communicate information and ideas in writing so others will under Oral Comprehension (imp:4.12 lvl:5.00) — The ability to listen to and understand information and ideas presented through Oral Expression (imp:4.12 lvl:5.00) — The ability to communicate information and ideas in speaking so others will unde Deductive Reasoning (imp:4.00 lvl:4.12) — The ability to apply general rules to specific problems to produce answers that Inductive Reasoning (imp:4.00 lvl:4.00) — The ability to combine pieces of information to form general rules or conclusion Speech Clarity (imp:4.00 lvl:4.00) — The ability to speak clearly so others can understand you. Problem Sensitivity (imp:3.75 lvl:3.88) — The ability to tell when something is wrong or is likely to go wrong. It does no Speech Recognition (imp:3.75 lvl:4.00) — The ability to identify and understand the speech of another person. Near Vision (imp:3.38 lvl:4.00) — The ability to see details at close range (within a few feet of the observer). Selective Attention (imp:3.25 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac Fluency of Ideas (imp:3.12 lvl:3.50) — The ability to come up with a number of ideas about a topic (the number of ideas Information Ordering (imp:3.12 lvl:3.25) — The ability to arrange things or actions in a certain order or pattern according Originality (imp:3.00 lvl:3.12) — The ability to come up with unusual or clever ideas about a given topic or situa Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping Flexibility of Closure (imp:2.88 lvl:3.00) — The ability to identify or detect a known pattern (a figure, object, word, or so Far Vision (imp:2.88 lvl:2.75) — The ability to see details at a distance. Speed of Closure (imp:2.75 lvl:2.88) — The ability to quickly make sense of, combine, and organize information into mea Time Sharing (imp:2.50 lvl:2.00) — The ability to shift back and forth between two or more activities or sources of Mathematical Reasoning (imp:2.12 lvl:2.00) — The ability to choose the right mathematical methods or formulas to solve a prob Number Facility (imp:2.00 lvl:2.00) — The ability to add, subtract, multiply, or divide quickly and correctly. Memorization (imp:2.00 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced Perceptual Speed (imp:2.00 lvl:1.88) — The ability to quickly and accurately compare similarities and differences among Visualization (imp:2.00 lvl:2.00) — The ability to imagine how something will look after it is moved around or when Visual Color Discrimination (imp:2.00 lvl:1.12) — The ability to match or detect differences between colors, including shades of c Hearing Sensitivity (imp:2.00 lvl:1.12) — The ability to detect or tell the differences between sounds that vary in pitch Trunk Strength (imp:1.88 lvl:1.12) — The ability to use your abdominal and lower back muscles to support part of the Auditory Attention (imp:1.88 lvl:1.25) — The ability to focus on a single source of sound in the presence of other distra Wrist-Finger Speed (imp:1.50 lvl:0.50) — The ability to make fast, simple, repeated movements of the fingers, hands, and Finger Dexterity (imp:1.25 lvl:0.25) — The ability to make precisely coordinated movements of the fingers of one or bot Depth Perception (imp:1.12 lvl:0.25) — The ability to judge which of several objects is closer or farther away from you Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher Arm-Hand Steadiness (imp:1.00) — The ability to keep your hand and arm steady while moving your arm or while hold Manual Dexterity (imp:1.00) — The ability to quickly move your hand, your hand together with your arm, or your Control Precision (imp:1.00) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Multilimb Coordination (imp:1.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Response Orientation (imp:1.00) — The ability to choose quickly between two or more movements in response to two o Rate Control (imp:1.00) — The ability to time your movements or the movement of a piece of equipment in an Reaction Time (imp:1.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs. Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping Dynamic Strength (imp:1.00) — The ability to exert muscle force repeatedly or continuously over time. This inv Stamina (imp:1.00) — The ability to exert yourself physically over long periods of time without getti Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh Gross Body Equilibrium (imp:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta Night Vision (imp:1.00) — The ability to see under low-light conditions. Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated. --- WORK ACTIVITIES --- Getting Information (imp:4.65 lvl:5.39) — Observing, receiving, and otherwise obtaining information from all relevant sour Resolving Conflicts and Negotiating with Others (imp:4.63 lvl:6.42) — Handling complaints, settling disputes, and resolving grievances and conflicts, Making Decisions and Solving Problems (imp:4.61 lvl:5.83) — Analyzing information and evaluating results to choose the best solution and sol Analyzing Data or Information (imp:4.39 lvl:5.53) — Identifying the underlying principles, reasons, or facts of information by break Evaluating Information to Determine Compliance with Standards (imp:4.35 lvl:5.45) — Using relevant information and individual judgment to determine whether events o Updating and Using Relevant Knowledge (imp:4.22 lvl:5.37) — Keeping up-to-date technically and applying new knowledge to your job. Judging the Qualities of Objects, Services, or People (imp:4.16 lvl:5.39) — Assessing the value, importance, or quality of things or people. Interpreting the Meaning of Information for Others (imp:4.10 lvl:4.45) — Translating or explaining what information means and how it can be used. Processing Information (imp:4.05 lvl:4.85) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Identifying Objects, Actions, and Events (imp:3.90 lvl:4.70) — Identifying information by categorizing, estimating, recognizing differences or Thinking Creatively (imp:3.63 lvl:4.63) — Developing, designing, or creating new applications, ideas, relationships, syste Establishing and Maintaining Interpersonal Relationships (imp:3.60 lvl:4.90) — Developing constructive and cooperative working relationships with others, and m Working with Computers (imp:3.35 lvl:3.25) — Using computers and computer systems (including hardware and software) to progra Organizing, Planning, and Prioritizing Work (imp:3.32 lvl:4.25) — Developing specific goals and plans to prioritize, organize, and accomplish your Documenting/Recording Information (imp:3.32 lvl:3.68) — Entering, transcribing, recording, storing, or maintaining information in writte Scheduling Work and Activities (imp:3.26 lvl:3.74) — Scheduling events, programs, and activities, as well as the work of others. Performing Administrative Activities (imp:2.84 lvl:3.20) — Performing day-to-day administrative tasks such as maintaining information files Monitoring Processes, Materials, or Surroundings (imp:2.80 lvl:3.00) — Monitoring and reviewing information from materials, events, or the environment, Communicating with People Outside the Organization (imp:2.80 lvl:3.20) — Communicating with people outside the organization, representing the organizatio Communicating with Supervisors, Peers, or Subordinates (imp:2.75 lvl:2.70) — Providing information to supervisors, co-workers, and subordinates by telephone, Selling or Influencing Others (imp:2.72 lvl:2.78) — Convincing others to buy merchandise/goods or to otherwise change their minds or Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.65 lvl:2.40) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Training and Teaching Others (imp:2.65 lvl:3.10) — Identifying the educational needs of others, developing formal educational or tr Developing Objectives and Strategies (imp:2.50 lvl:2.89) — Establishing long-range objectives and specifying the strategies and actions to Providing Consultation and Advice to Others (imp:2.50 lvl:2.65) — Providing guidance and expert advice to management or other groups on technical, Performing for or Working Directly with the Public (imp:2.42 lvl:2.21) — Performing for people or dealing directly with the public. This includes serving Coaching and Developing Others (imp:2.32 lvl:3.00) — Identifying the developmental needs of others and coaching, mentoring, or otherw Inspecting Equipment, Structures, or Materials (imp:2.15 lvl:1.80) — Inspecting equipment, structures, or materials to identify the cause of errors o Developing and Building Teams (imp:2.10 lvl:1.85) — Encouraging and building mutual trust, respect, and cooperation among team membe Coordinating the Work and Activities of Others (imp:1.90 lvl:1.65) — Getting members of a group to work together to accomplish tasks. Assisting and Caring for Others (imp:1.89 lvl:1.63) — Providing personal assistance, medical attention, emotional support, or other pe Monitoring and Controlling Resources (imp:1.79 lvl:1.58) — Monitoring and controlling resources and overseeing the spending of money. Guiding, Directing, and Motivating Subordinates (imp:1.70 lvl:0.95) — Providing guidance and direction to subordinates, including setting performance Handling and Moving Objects (imp:1.45 lvl:0.95) — Using hands and arms in handling, installing, positioning, and moving materials, Operating Vehicles, Mechanized Devices, or Equipment (imp:1.45 lvl:0.60) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.42 lvl:0.63) — Providing documentation, detailed instructions, drawings, or specifications to t Repairing and Maintaining Mechanical Equipment (imp:1.42 lvl:0.68) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Controlling Machines and Processes (imp:1.40 lvl:0.70) — Using either control mechanisms or direct physical activity to operate machines Staffing Organizational Units (imp:1.40 lvl:0.80) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Repairing and Maintaining Electronic Equipment (imp:1.37 lvl:0.58) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Performing General Physical Activities (imp:1.33 lvl:1.05) — Performing general physical activities includes doing activities that require co --- WORK STYLES --- Dependability (imp:10.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Attention to Detail (imp:9.00) — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity (imp:8.00) — A tendency to be honest and ethical at work. Cautiousness (imp:7.00) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Cooperation (imp:6.00) — A tendency to be pleasant, helpful, and willing to assist others at work. Social Orientation (imp:5.00) — A tendency to seek out, enjoy, and be energized by social interaction at work. Self-Control (imp:4.00) — A tendency to remain calm and composed and to manage emotions effectively in res Stress Tolerance (imp:3.00) — A tendency to cope and function effectively in stressful situations at work. Integrity (imp:2.93) — A tendency to be honest and ethical at work. Cooperation (imp:2.70) — A tendency to be pleasant, helpful, and willing to assist others at work. Self-Control (imp:2.63) — A tendency to remain calm and composed and to manage emotions effectively in res Dependability (imp:2.47) — A tendency to be reliable, responsible, and consistent in meeting work-related o Empathy (imp:2.40) — A tendency to show concern for others and be sensitive to others' needs and feel Social Orientation (imp:2.29) — A tendency to seek out, enjoy, and be energized by social interaction at work. Cautiousness (imp:2.21) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Attention to Detail (imp:2.14) — A tendency to be detail-oriented, organized, and thorough in completing work. Sincerity (imp:2.10) — A tendency to be genuine and sincere in interactions with others at work, withou Stress Tolerance (imp:2.06) — A tendency to cope and function effectively in stressful situations at work. Empathy (imp:2.00) — A tendency to show concern for others and be sensitive to others' needs and feel Adaptability (imp:1.98) — A tendency to be open to and comfortable with change, new experiences, or ideas Perseverance (imp:1.97) — A tendency to exhibit determination and resolve to perform or complete tasks in Self-Confidence (imp:1.90) — A tendency to believe in one's work-related capabilities and ability to control Tolerance for Ambiguity (imp:1.76) — A tendency to be comfortable with ambiguity and uncertainty at work. Humility (imp:1.56) — A tendency to be modest and humble when interacting with others at work. Intellectual Curiosity (imp:1.32) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Optimism (imp:1.32) — A tendency to exhibit a positive attitude and positive emotions at work, even un Initiative (imp:1.29) — A tendency to be proactive and take on extra responsibilities and tasks that may Achievement Orientation (imp:1.27) — A tendency to establish and maintain personally challenging work-related goals, Sincerity (imp:1.00) — A tendency to be genuine and sincere in interactions with others at work, withou Innovation (imp:0.94) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Leadership Orientation (imp:0.86) — A tendency to lead, take charge, offer opinions, and provide direction at work. Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un --- TRANSFERABLE SKILLS --- Negotiation (imp:4.62 lvl:4.88) — Bringing others together and trying to reconcile differences. Social Perceptiveness (imp:3.75 lvl:3.75) — Being aware of others' reactions and understanding why they react as they do. Persuasion (imp:3.75 lvl:4.25) — Persuading others to change their minds or behavior. Complex Problem Solving (imp:3.75 lvl:3.75) — Identifying complex problems and reviewing related information to develop and ev Judgment and Decision Making (imp:3.62) — Considering the relative costs and benefits of potential actions to choose the m Coordination (imp:3.12 lvl:3.12) — Adjusting actions in relation to others' actions. Service Orientation (imp:3.00 lvl:3.00) — Actively looking for ways to help people. Instructing (imp:2.88 lvl:3.00) — Teaching others how to do something. Time Management (imp:2.88 lvl:2.75) — Managing one's own time and the time of others. Systems Analysis (imp:2.62 lvl:2.62) — Determining how a system should work and how changes in conditions, operations, Systems Evaluation (imp:2.50 lvl:2.50) — Identifying measures or indicators of system performance and the actions needed Management of Personnel Resources (imp:2.00 lvl:1.75) — Motivating, developing, and directing people as they work, identifying the best Programming (imp:1.62 lvl:0.75) — Writing computer programs for various purposes. Operations Analysis (imp:1.50 lvl:0.50) — Analyzing needs and product requirements to create a design. Operations Monitoring (imp:1.38 lvl:0.38) — Watching gauges, dials, or other indicators to make sure a machine is working pr Management of Financial Resources (imp:1.38 lvl:0.50) — Determining how money will be spent to get the work done, and accounting for the Technology Design (imp:1.25 lvl:0.25) — Generating or adapting equipment and technology to serve user needs. Management of Material Resources (imp:1.25 lvl:0.25) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Operation and Control (imp:1.12 lvl:0.25) — Controlling operations of equipment or systems. Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job. Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications. Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o Troubleshooting (imp:1.00) — Determining causes of operating errors and deciding what to do about it. Repairing (imp:1.00) — Repairing machines or systems using the needed tools. Quality Control Analysis (imp:1.00) — Conducting tests and inspections of products, services, or processes to evaluate
--- NATIONAL WAGES --- total_employment : 9,210 annual_median : $75,530 annual_pct10 : $47,220 annual_pct25 : $57,360 annual_pct75 : $108,000 annual_pct90 : $155,440 annual_mean : $91,010 hourly_median : $36.31 --- GEOGRAPHIC DISPERSION --- highest_state : Illinois ($162,410) lowest_state : Oklahoma ($36,780) dispersion_ratio : 4.416x --- TOP STATES BY WAGE (24 total) --- Professional, Scientific, and Technical Services emp: 4,470 median: $ 71,440 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 2,920 median: $ 88,510 Health Care and Social Assistance emp: 550 median: $ 56,640 Other Services (except Public Administration) emp: 350 median: $ 48,200 Educational Services emp: 300 median: $ 126,730 Wholesale Trade emp: 240 median: $ 52,670 Finance and Insurance emp: 240 median: $ 48,450 Management of Companies and Enterprises emp: 70 median: $ 71,850 Administrative and Support and Waste Management and Remediation Services emp: 40 median: $ 50,870 --- TOP INDUSTRIES BY EMPLOYMENT (9 total) --- Professional, Scientific, and Technical Services emp: 4,470 median: $ 71,440 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 2,920 median: $ 88,510 Health Care and Social Assistance emp: 550 median: $ 56,640 Other Services (except Public Administration) emp: 350 median: $ 48,200 Educational Services emp: 300 median: $ 126,730 Wholesale Trade emp: 240 median: $ 52,670 Finance and Insurance emp: 240 median: $ 48,450 Management of Companies and Enterprises emp: 70 median: $ 71,850 Administrative and Support and Waste Management and Remediation Services emp: 40 median: $ 50,870
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T21:02:20.999823Z --- SEMANTIC NEIGHBORS (5) --- Title: Mediation (similarity: 0.3265) URL: https://en.wikipedia.org/wiki/Mediation QID: Q223871 Extract: Mediation is a form of dispute resolution that resolves disputes between two or more parties, facilitated by an independent neutral third party known as the mediator. It is a structured, interactive process where the mediator assists the parties to negotiate a resolution or settlement through the us Title: Federal Mediation and Conciliation Service (United States) (similarity: 0.5510) URL: https://en.wikipedia.org/wiki/Federal_Mediation_and_Conciliation_Service_(United_States) QID: Q5440288 Extract: The Federal Mediation and Conciliation Service (FMCS) is an independent agency of the United States government that provides conflict resolution services to private and public workers and employers, including mediation services for parties who cannot resolve a collective bargaining dispute. The agen Title: Notary public (similarity: 0.1887) URL: https://en.wikipedia.org/wiki/Notary_public QID: Q15479268 Extract: A notary public of the common law is a public officer constituted by law to serve the public in non-contentious matters usually concerned with general financial transactions, estates, deeds, powers-of-attorney, and foreign and international business. A notary's main functions are to validate the sig Title: Eberechi Wike (similarity: 0.1509) URL: https://en.wikipedia.org/wiki/Eberechi_Wike QID: Q20065322 Extract: Eberechi Suzzette Wike is a Nigerian jurist and lawyer. A judge in the Rivers State High Court, she is the wife of former Rivers State Governor Nyesom Wike who is currently the Minister of the Federal Capital Territory. Title: Alternative dispute resolution (similarity: 0.3143) URL: https://en.wikipedia.org/wiki/Alternative_dispute_resolution QID: Q438484 Extract: Alternative dispute resolution (ADR), or external dispute resolution (EDR), typically denotes a wide range of dispute resolution processes and techniques that parties can use to settle disputes with the help of a third party. They are used for disagreeing parties who cannot come to an agreement shor
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : High confidence due to comprehensive O*NET data including detailed work activities, robust wage data from BLS, and clear educational requirements. The role's distinctive characteristics are well-documented across multiple data dimensions.
inferred_at : 2026-06-03T16:43:42.007842+00:00
tokens_input : 4,778
tokens_output : 4,503
cost_usd : $0.049136
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No exact Wikipedia match found, though Federal Mediation and Conciliation Service provides relevant context for understanding government-sector mediation roles. The general Mediation article offers broader conceptual framework for the dispute resolution field.
--- PROSE FIELDS ---
ROLE SUMMARY:
Arbitrators, Mediators, and Conciliators facilitate negotiation and conflict resolution through structured dialogue, resolving disputes outside the court system by mutual consent of all parties involved. These neutral third parties apply legal knowledge, human resources expertise, and specialized mediation techniques to guide disputants toward mutually acceptable solutions. They conduct hearings, evaluate evidence, prepare written decisions, and use their extensive legal and interpersonal skills to prevent costly litigation while ensuring fair outcomes for all stakeholders.
DAY IN THE LIFE:
A typical day involves conducting initial meetings with disputants to outline the arbitration or mediation process and settle procedural matters such as fees and timelines. They spend significant time researching laws, regulations, and precedent decisions to prepare for upcoming hearings, while evaluating information from documents like claim applications, certificates, and employer records. During active sessions, they facilitate communication between parties using specialized mediation techniques, helping clarify underlying concerns and guide discussions toward resolution. Much of their work involves analyzing complex information, making decisions about evidence admissibility, and preparing detailed written opinions or decisions regarding cases. They also determine liability extent according to evidence and applicable laws, ensuring all rulings comply with established legal and administrative precedents.
WHO THRIVES:
Individuals who excel in this role possess exceptional active listening skills (4.8 level) combined with superior oral and written communication abilities, as they must clearly interpret and convey complex information to diverse stakeholders. They demonstrate high emotional intelligence and social perceptiveness, enabling them to understand underlying concerns and facilitate productive dialogue between conflicting parties. The role attracts those with strong analytical minds who enjoy complex problem solving and can maintain absolute integrity and dependability under pressure. Successful professionals exhibit Enterprise-oriented personalities who are comfortable taking charge of proceedings, while also possessing strong Conventional traits that ensure meticulous attention to detail in legal documentation and procedures.
CAREER ENTRY:
Entry into this field typically requires a First Professional Degree (36.8% of practitioners), most commonly a law degree, reflecting the extensive legal knowledge required for the role. Many positions require at least 2 years of college work before entering specialized programs, with total academic preparation often spanning 6 or more years. Some practitioners enter with Bachelor's degrees (15.8%) combined with significant experience in related fields like human resources, labor relations, or legal support, often supplemented by Post-Baccalaureate Certificates (10.5%) in mediation or arbitration. Job Zone 5 classification indicates extensive preparation is needed, including both formal education and substantial on-the-job experience in legal or dispute resolution environments.
CAREER TRAJECTORY:
Career advancement often leads to specialized arbitration roles in high-stakes commercial or international disputes, where compensation and complexity increase significantly. Many professionals progress to become Administrative Law Judges or move into senior consulting roles within large organizations or government agencies. The extensive legal knowledge and conflict resolution skills transfer well to leadership positions in human resources, labor relations, or executive roles in professional services firms. Some practitioners establish independent mediation practices or join prestigious arbitration panels for major industry associations or international bodies.
MARKET INTELLIGENCE:
The field employs 9,210 professionals nationwide with a median annual salary of $75,530 (BLS OEWS May 2025), though compensation varies dramatically by location and specialization, ranging from $47,220 to $155,440 annually. Illinois offers the highest median wages at $162,410, while Oklahoma shows the lowest at $36,780, creating a significant 4.42x geographic wage ratio. Professional, Scientific, and Technical Services represents the largest employment sector with 4,470 positions, followed by government roles (2,920 positions) that often provide more stable but potentially lower compensation. The concentration in specialized professional services and government indicates steady demand driven by increasing preference for alternative dispute resolution over traditional litigation, though the relatively small total employment suggests this remains a specialized niche requiring significant expertise.
AUTOMATION OUTLOOK:
The core work activities of resolving conflicts and negotiating with others (6.4 level) and interpreting information for others require high emotional intelligence and nuanced human judgment that resist automation. While routine document analysis and legal research may become more technology-assisted, the fundamental role of facilitating human communication and building trust between conflicting parties remains distinctly human-centered and unlikely to be automated in the foreseeable future.
--- REASONED EDGES ---
[career_pathway] Administrative Law Judges, Adjudicators, and Hearing Officers (23-1021.00) — confidence:high
reasoning: Both roles require extensive legal knowledge and conduct hearings to resolve disputes, representing natural career progression within the legal adjudication field.
data: Law and Government knowledge (5.4)
data: Conducting hearings work activity
data: Job Zone 5 extensive preparation
[skill_overlap] Lawyers (23-1011.00) — confidence:high
reasoning: Shared core skills in Legal research, Written comprehension (4.9), and Law and Government knowledge (5.4) with common First Professional Degree requirement.
data: Law and Government knowledge (5.4)
data: First Professional Degree (36.8%)
data: Legal research work activities
[task_similarity] Labor Relations Specialists (13-1075.00) — confidence:high
reasoning: Both roles focus on resolving workplace conflicts and require Personnel and Human Resources knowledge (4.9) and negotiation skills.
data: Personnel and Human Resources knowledge (4.9)
data: Negotiation transferable skill (4.9)
data: Resolving conflicts work activity (6.4)
[riasec_cluster] Child, Family, and School Social Workers (21-1021.00) — confidence:medium
reasoning: Both roles exhibit high Social orientation (4.24) requiring facilitation skills and helping people resolve personal or interpersonal conflicts.
data: Social RIASEC code (4.24)
data: Social Perceptiveness skill (3.8)
data: Facilitating communication between parties
[knowledge_overlap] Claims Adjusters, Examiners, and Investigators (13-1031.00) — confidence:medium
reasoning: Both require evaluating evidence and determining liability extent, with shared skills in analyzing information and making compliance determinations.
data: Evaluating Information to Determine Compliance (5.5)
data: Analyzing Data or Information (5.5)
data: Determining liability from evidence
--- NORMALIZER SIGNALS ---
match_keywords : ['arbitrator', 'mediator', 'conciliator', 'alternative dispute resolution', 'ADR', 'conflict resolution', 'neutral third party', 'dispute resolution']
exclude_keywords : ['judge', 'attorney', 'lawyer', 'paralegal', 'court clerk']
title_patterns : ['arbitrator', 'mediator', 'conciliator', 'ADR coordinator', 'dispute coordinator']
common_variations: ['arbitration specialist', 'family mediator', 'divorce mediator', 'environmental conflict manager', 'alternative dispute resolution coordinator', 'community relations representative', 'contracts negotiator', 'debt settlement negotiator']
total_terms : 40 top_words : ['tendency', 'others', 'legal', 'equipment', 'mediation', 'techniques', 'parties', 'principles', 'resolution', 'human', 'decisions', 'public', 'resources', 'services', 'includes', 'materials', 'control', 'objects', 'written', 'ideas'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── tendency 42 0.01447 onet_dimensions onet_dimensions:100% others 40 0.01378 onet_dimensions onet_dimensions:95% inference:5% legal 34 0.01171 dwas dwas:68% inference:26% onet_tasks:3% equipment 23 0.00792 onet_dimensions onet_dimensions:100% mediation 16 0.00551 inference inference:50% wikipedia:31% onet_tasks:19% techniques 16 0.00551 onet_dimensions onet_dimensions:62% wikipedia:19% inference:12% parties 16 0.00551 wikipedia wikipedia:38% inference:31% onet_tasks:19% principles 16 0.00551 onet_dimensions onet_dimensions:100% resolution 13 0.00448 wikipedia wikipedia:46% inference:46% onet_tasks:8% human 13 0.00448 onet_dimensions onet_dimensions:54% inference:46% decisions 12 0.00413 inference inference:33% onet_dimensions:25% dwas:25% public 12 0.00413 wikipedia wikipedia:42% onet_dimensions:33% dwas:17% resources 12 0.00413 onet_dimensions onet_dimensions:75% inference:25% services 12 0.00413 onet_dimensions onet_dimensions:50% inference:25% wikipedia:17% includes 12 0.00413 onet_dimensions onet_dimensions:100% materials 12 0.00413 onet_dimensions onet_dimensions:83% dwas:17% control 12 0.00413 onet_dimensions onet_dimensions:100% objects 12 0.00413 onet_dimensions onet_dimensions:100% written 11 0.00379 onet_dimensions onet_dimensions:55% inference:27% onet_tasks:9% ideas 11 0.00379 onet_dimensions onet_dimensions:100% activities 11 0.00379 onet_dimensions onet_dimensions:82% dwas:9% inference:9% needs 10 0.00345 onet_dimensions onet_dimensions:80% onet_tasks:10% wikipedia:10% procedures 10 0.00345 onet_dimensions onet_dimensions:80% onet_tasks:10% inference:10% body 10 0.00345 onet_dimensions onet_dimensions:100% disputes 10 0.00345 wikipedia wikipedia:40% dwas:30% inference:20% understanding 9 0.00310 onet_dimensions onet_dimensions:67% onet_tasks:22% inference:11% problems 9 0.00310 onet_dimensions onet_dimensions:100% quickly 9 0.00310 onet_dimensions onet_dimensions:100% orientation 9 0.00310 onet_dimensions onet_dimensions:100% relevant 8 0.00276 onet_dimensions onet_dimensions:50% dwas:25% onet_tasks:12% laws 8 0.00276 onet_tasks onet_tasks:38% onet_dimensions:38% inference:25% understand 8 0.00276 onet_dimensions onet_dimensions:88% inference:12% problem 8 0.00276 onet_dimensions onet_dimensions:88% inference:12% monitoring 8 0.00276 onet_dimensions onet_dimensions:100% rules 8 0.00276 onet_dimensions onet_dimensions:100% government 8 0.00276 inference inference:50% onet_dimensions:38% wikipedia:12% production 8 0.00276 onet_dimensions onet_dimensions:100% standards 8 0.00276 onet_dimensions onet_dimensions:100% needed 8 0.00276 onet_dimensions onet_dimensions:88% inference:12% events 8 0.00276 onet_dimensions onet_dimensions:100%