[Core] [74% incumbents] Greet customers and help them locate merchandise.
  DWAs: Provide customer service to clients or users. | Greet customers, patrons, or visitors.

[Core] [74% incumbents] Accept prescriptions for filling, gathering and processing necessary information.
  DWAs: Control prescription refills or authorizations.

[Core] [74% incumbents] Operate cash register to process cash or credit sales.
  DWAs: Perform clerical work in medical settings.

[Core] [74% incumbents] Answer telephone inquiries, referring callers to pharmacist when necessary.
  DWAs: Answer telephones to direct calls or provide information. | Respond to customer inquiries.

[Core] [74% incumbents] Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
  DWAs: Inventory medical supplies or equipment.

[Core] [74% incumbents] Maintain and clean equipment, work areas, or shelves.
  DWAs: Clean medical equipment. | Maintain medical equipment or instruments.

[Supplemental] [74% incumbents] Prepare prescription labels by typing or operating a computer and printer.
  DWAs: Perform clerical work in medical settings.

[Supplemental] [74% incumbents] Compound, package, and label pharmaceutical products, under direction of pharmacist.
  DWAs: Apply identification labels or tags. | Package materials or products.

[Supplemental] [74% incumbents] Process medical insurance claims, posting bill amounts and calculating copayments.
  DWAs: Process medical billing information.

[Supplemental] [74% incumbents] Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
  DWAs: Inventory medical supplies or equipment.

[Supplemental] [74% incumbents] Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.
  DWAs: Transport biological or other medical materials.

[Core] [73% incumbents] Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  DWAs: Inventory medical supplies or equipment.

[Core] [73% incumbents] Restock storage areas, replenishing items on shelves.
  DWAs: Stock medical or patient care supplies.

[Supplemental] [72% incumbents] Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
  DWAs: Maintain medical records. | Perform clerical work in medical settings.

--- SKILLS ---
  Active Listening (imp:3.50 lvl:3.00) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.38 lvl:2.88) — Talking to others to convey information effectively.
  Reading Comprehension (imp:3.25 lvl:3.25) — Understanding written sentences and paragraphs in work-related documents.
  Critical Thinking (imp:3.00 lvl:2.88) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:2.88 lvl:2.50) — Understanding the implications of new information for both current and future pr
  Writing (imp:2.75 lvl:2.50) — Communicating effectively in writing as appropriate for the needs of the audienc
  Monitoring (imp:2.75 lvl:2.62) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Mathematics (imp:2.50 lvl:2.38) — Using mathematics to solve problems.
  Learning Strategies (imp:2.50 lvl:2.25) — Selecting and using training/instructional methods and procedures appropriate fo
  Science (imp:1.50 lvl:0.50) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.77 lvl:4.51) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:3.36 lvl:2.50) — Knowledge of the structure and content of the English language including the mea
  Administrative (imp:3.08 lvl:2.81) — Knowledge of administrative and office procedures and systems such as word proce
  Sales and Marketing (imp:3.03 lvl:2.02) — Knowledge of principles and methods for showing, promoting, and selling products
  Law and Government (imp:2.93 lvl:3.06) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Administration and Management (imp:2.89 lvl:2.09) — Knowledge of business and management principles involved in strategic planning, 
  Mathematics (imp:2.88 lvl:2.24) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Medicine and Dentistry (imp:2.58 lvl:2.46) — Knowledge of the information and techniques needed to diagnose and treat human i
  Public Safety and Security (imp:2.42 lvl:2.37) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Computers and Electronics (imp:2.33 lvl:2.51) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Economics and Accounting (imp:2.17 lvl:1.22) — Knowledge of economic and accounting principles and practices, the financial mar
  Communications and Media (imp:2.15 lvl:1.98) — Knowledge of media production, communication, and dissemination techniques and m
  Telecommunications (imp:2.05 lvl:1.03) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Education and Training (imp:2.00 lvl:2.05) — Knowledge of principles and methods for curriculum and training design, teaching
  Production and Processing (imp:1.90 lvl:1.58) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Mechanical (imp:1.77 lvl:1.35) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Psychology (imp:1.74 lvl:1.70) — Knowledge of human behavior and performance; individual differences in ability, 
  Therapy and Counseling (imp:1.71 lvl:1.64) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Chemistry (imp:1.64 lvl:1.39) — Knowledge of the chemical composition, structure, and properties of substances a
  Geography (imp:1.57) — Knowledge of principles and methods for describing the features of land, sea, an
  Personnel and Human Resources (imp:1.53 lvl:0.76) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Philosophy and Theology (imp:1.53) — Knowledge of different philosophical systems and religions. This includes their 
  Foreign Language (imp:1.42 lvl:0.70) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Biology (imp:1.33 lvl:0.65) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Transportation (imp:1.28) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Sociology and Anthropology (imp:1.25) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Physics (imp:1.21 lvl:0.44) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Design (imp:1.20) — Knowledge of design techniques, tools, and principles involved in production of 
  Building and Construction (imp:1.18) — Knowledge of materials, methods, and the tools involved in the construction or r
  Engineering and Technology (imp:1.11 lvl:0.16) — Knowledge of the practical application of engineering science and technology. Th
  Food Production (imp:1.00) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Fine Arts (imp:1.00) — Knowledge of the theory and techniques required to compose, produce, and perform
  History and Archeology (imp:1.00) — Knowledge of historical events and their causes, indicators, and effects on civi

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:3.50 lvl:3.50) — The ability to communicate information and ideas in speaking so others will unde
  Speech Clarity (imp:3.50 lvl:3.00) — The ability to speak clearly so others can understand you.
  Near Vision (imp:3.38 lvl:3.62) — The ability to see details at close range (within a few feet of the observer).
  Speech Recognition (imp:3.38 lvl:3.38) — The ability to identify and understand the speech of another person.
  Written Comprehension (imp:3.25 lvl:3.12) — The ability to read and understand information and ideas presented in writing.
  Problem Sensitivity (imp:3.25 lvl:3.00) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Information Ordering (imp:3.12 lvl:2.75) — The ability to arrange things or actions in a certain order or pattern according
  Written Expression (imp:3.00 lvl:2.75) — The ability to communicate information and ideas in writing so others will under
  Deductive Reasoning (imp:3.00 lvl:3.00) — The ability to apply general rules to specific problems to produce answers that 
  Category Flexibility (imp:3.00 lvl:2.75) — The ability to generate or use different sets of rules for combining or grouping
  Finger Dexterity (imp:3.00 lvl:2.88) — The ability to make precisely coordinated movements of the fingers of one or bot
  Mathematical Reasoning (imp:2.88 lvl:2.25) — The ability to choose the right mathematical methods or formulas to solve a prob
  Perceptual Speed (imp:2.88 lvl:2.62) — The ability to quickly and accurately compare similarities and differences among
  Far Vision (imp:2.88 lvl:2.75) — The ability to see details at a distance.
  Inductive Reasoning (imp:2.75 lvl:2.75) — The ability to combine pieces of information to form general rules or conclusion
  Trunk Strength (imp:2.75 lvl:2.75) — The ability to use your abdominal and lower back muscles to support part of the 
  Visual Color Discrimination (imp:2.75 lvl:2.50) — The ability to match or detect differences between colors, including shades of c
  Number Facility (imp:2.62 lvl:2.25) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Selective Attention (imp:2.62 lvl:2.25) — The ability to concentrate on a task over a period of time without being distrac
  Time Sharing (imp:2.62 lvl:2.12) — The ability to shift back and forth between two or more activities or sources of
  Arm-Hand Steadiness (imp:2.50 lvl:2.25) — The ability to keep your hand and arm steady while moving your arm or while hold
  Flexibility of Closure (imp:2.38 lvl:2.12) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Manual Dexterity (imp:2.38 lvl:2.12) — The ability to quickly move your hand, your hand together with your arm, or your
  Multilimb Coordination (imp:2.25 lvl:2.12) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Visualization (imp:2.12 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Static Strength (imp:2.12 lvl:2.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Dynamic Strength (imp:2.12 lvl:1.25) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Stamina (imp:2.12 lvl:1.38) — The ability to exert yourself physically over long periods of time without getti
  Extent Flexibility (imp:2.12 lvl:2.38) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Memorization (imp:2.00 lvl:1.88) — The ability to remember information such as words, numbers, pictures, and proced
  Depth Perception (imp:2.00 lvl:1.25) — The ability to judge which of several objects is closer or farther away from you
  Auditory Attention (imp:2.00 lvl:1.38) — The ability to focus on a single source of sound in the presence of other distra
  Fluency of Ideas (imp:1.88 lvl:1.75) — The ability to come up with a number of ideas about a topic (the number of ideas
  Originality (imp:1.88 lvl:1.50) — The ability to come up with unusual or clever ideas about a given topic or situa
  Speed of Closure (imp:1.88 lvl:1.75) — The ability to quickly make sense of, combine, and organize information into mea
  Control Precision (imp:1.88 lvl:1.38) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Gross Body Coordination (imp:1.88 lvl:1.12) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Wrist-Finger Speed (imp:1.75 lvl:0.88) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Hearing Sensitivity (imp:1.75 lvl:1.00) — The ability to detect or tell the differences between sounds that vary in pitch 
  Response Orientation (imp:1.62 lvl:1.00) — The ability to choose quickly between two or more movements in response to two o
  Reaction Time (imp:1.62 lvl:0.62) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Gross Body Equilibrium (imp:1.62 lvl:0.75) — The ability to keep or regain your body balance or stay upright when in an unsta
  Rate Control (imp:1.50 lvl:0.50) — The ability to time your movements or the movement of a piece of equipment in an
  Spatial Orientation (imp:1.38 lvl:0.38) — The ability to know your location in relation to the environment or to know wher
  Dynamic Flexibility (imp:1.38 lvl:0.38) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Speed of Limb Movement (imp:1.25 lvl:0.25) — The ability to quickly move the arms and legs.
  Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Working with Computers (imp:4.51 lvl:5.09) — Using computers and computer systems (including hardware and software) to progra
  Communicating with Supervisors, Peers, or Subordinates (imp:4.39 lvl:5.13) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Getting Information (imp:4.34 lvl:4.91) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Updating and Using Relevant Knowledge (imp:4.16 lvl:5.00) — Keeping up-to-date technically and applying new knowledge to your job.
  Judging the Qualities of Objects, Services, or People (imp:4.07 lvl:5.08) — Assessing the value, importance, or quality of things or people.
  Assisting and Caring for Others (imp:4.06 lvl:4.33) — Providing personal assistance, medical attention, emotional support, or other pe
  Identifying Objects, Actions, and Events (imp:4.05 lvl:5.45) — Identifying information by categorizing, estimating, recognizing differences or 
  Making Decisions and Solving Problems (imp:4.04 lvl:4.53) — Analyzing information and evaluating results to choose the best solution and sol
  Performing for or Working Directly with the Public (imp:3.96 lvl:4.86) — Performing for people or dealing directly with the public. This includes serving
  Monitoring Processes, Materials, or Surroundings (imp:3.89 lvl:5.11) — Monitoring and reviewing information from materials, events, or the environment,
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.85 lvl:4.95) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Training and Teaching Others (imp:3.79 lvl:5.08) — Identifying the educational needs of others, developing formal educational or tr
  Resolving Conflicts and Negotiating with Others (imp:3.67 lvl:3.49) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Developing and Building Teams (imp:3.65 lvl:4.73) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Inspecting Equipment, Structures, or Materials (imp:3.56 lvl:4.53) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Establishing and Maintaining Interpersonal Relationships (imp:3.55 lvl:4.35) — Developing constructive and cooperative working relationships with others, and m
  Guiding, Directing, and Motivating Subordinates (imp:3.50 lvl:4.64) — Providing guidance and direction to subordinates, including setting performance 
  Selling or Influencing Others (imp:3.48 lvl:2.97) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Documenting/Recording Information (imp:3.39 lvl:3.30) — Entering, transcribing, recording, storing, or maintaining information in writte
  Evaluating Information to Determine Compliance with Standards (imp:3.36 lvl:3.47) — Using relevant information and individual judgment to determine whether events o
  Organizing, Planning, and Prioritizing Work (imp:3.35 lvl:3.35) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Coordinating the Work and Activities of Others (imp:3.32 lvl:3.68) — Getting members of a group to work together to accomplish tasks.
  Communicating with People Outside the Organization (imp:3.31 lvl:4.23) — Communicating with people outside the organization, representing the organizatio
  Handling and Moving Objects (imp:3.29 lvl:4.90) — Using hands and arms in handling, installing, positioning, and moving materials,
  Thinking Creatively (imp:3.23 lvl:3.53) — Developing, designing, or creating new applications, ideas, relationships, syste
  Processing Information (imp:3.21 lvl:3.64) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Scheduling Work and Activities (imp:3.03 lvl:2.73) — Scheduling events, programs, and activities, as well as the work of others.
  Developing Objectives and Strategies (imp:3.00 lvl:3.15) — Establishing long-range objectives and specifying the strategies and actions to 
  Interpreting the Meaning of Information for Others (imp:2.97 lvl:3.25) — Translating or explaining what information means and how it can be used.
  Providing Consultation and Advice to Others (imp:2.95 lvl:2.58) — Providing guidance and expert advice to management or other groups on technical,
  Analyzing Data or Information (imp:2.92 lvl:3.22) — Identifying the underlying principles, reasons, or facts of information by break
  Performing General Physical Activities (imp:2.90 lvl:3.03) — Performing general physical activities includes doing activities that require co
  Coaching and Developing Others (imp:2.90 lvl:2.68) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Controlling Machines and Processes (imp:2.78 lvl:2.96) — Using either control mechanisms or direct physical activity to operate machines 
  Performing Administrative Activities (imp:2.66 lvl:2.65) — Performing day-to-day administrative tasks such as maintaining information files
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.43 lvl:2.34) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Repairing and Maintaining Electronic Equipment (imp:2.38 lvl:2.37) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Repairing and Maintaining Mechanical Equipment (imp:2.34 lvl:2.26) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:2.28 lvl:2.18) — Providing documentation, detailed instructions, drawings, or specifications to t
  Staffing Organizational Units (imp:2.28) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Monitoring and Controlling Resources (imp:2.25 lvl:2.57) — Monitoring and controlling resources and overseeing the spending of money.

--- WORK STYLES ---
  Dependability (imp:3.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Dependability (imp:2.39) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:2.37) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity (imp:2.28) — A tendency to be honest and ethical at work.
  Attention to Detail (imp:2.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Cautiousness (imp:1.96) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Cooperation (imp:1.88) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Social Orientation (imp:1.65) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Sincerity (imp:1.44) — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy (imp:1.43) — A tendency to show concern for others and be sensitive to others' needs and feel
  Self-Control (imp:1.28) — A tendency to remain calm and composed and to manage emotions effectively in res
  Stress Tolerance (imp:1.19) — A tendency to cope and function effectively in stressful situations at work.
  Optimism (imp:1.16) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Integrity (imp:1.00) — A tendency to be honest and ethical at work.
  Humility (imp:0.84) — A tendency to be modest and humble when interacting with others at work.
  Adaptability (imp:0.71) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Perseverance (imp:0.62) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Achievement Orientation (imp:0.57) — A tendency to establish and maintain personally challenging work-related goals, 
  Initiative (imp:0.47) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Self-Confidence (imp:0.39) — A tendency to believe in one's work-related capabilities and ability to control 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Intellectual Curiosity (imp:-0.07) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity (imp:-0.30) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Innovation (imp:-0.32) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Leadership Orientation (imp:-0.64) — A tendency to lead, take charge, offer opinions, and provide direction at work.

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.38 lvl:3.12) — Actively looking for ways to help people.
  Social Perceptiveness (imp:3.25 lvl:2.88) — Being aware of others' reactions and understanding why they react as they do.
  Coordination (imp:3.00 lvl:2.75) — Adjusting actions in relation to others' actions.
  Judgment and Decision Making (imp:3.00 lvl:2.25) — Considering the relative costs and benefits of potential actions to choose the m
  Complex Problem Solving (imp:2.75 lvl:2.38) — Identifying complex problems and reviewing related information to develop and ev
  Time Management (imp:2.62 lvl:2.25) — Managing one's own time and the time of others.
  Persuasion (imp:2.25 lvl:1.75) — Persuading others to change their minds or behavior.
  Systems Analysis (imp:2.12 lvl:1.50) — Determining how a system should work and how changes in conditions, operations, 
  Instructing (imp:2.00 lvl:2.00) — Teaching others how to do something.
  Quality Control Analysis (imp:2.00 lvl:1.75) — Conducting tests and inspections of products, services, or processes to evaluate
  Management of Material Resources (imp:2.00 lvl:1.38) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Negotiation (imp:1.88 lvl:1.62) — Bringing others together and trying to reconcile differences.
  Operations Monitoring (imp:1.88 lvl:1.62) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Systems Evaluation (imp:1.88 lvl:1.12) — Identifying measures or indicators of system performance and the actions needed 
  Management of Personnel Resources (imp:1.88 lvl:1.62) — Motivating, developing, and directing people as they work, identifying the best 
  Operation and Control (imp:1.75 lvl:1.00) — Controlling operations of equipment or systems.
  Troubleshooting (imp:1.75 lvl:0.88) — Determining causes of operating errors and deciding what to do about it.
  Management of Financial Resources (imp:1.75 lvl:0.88) — Determining how money will be spent to get the work done, and accounting for the
  Technology Design (imp:1.62 lvl:0.62) — Generating or adapting equipment and technology to serve user needs.
  Operations Analysis (imp:1.50 lvl:0.50) — Analyzing needs and product requirements to create a design.
  Programming (imp:1.50 lvl:0.50) — Writing computer programs for various purposes.
  Equipment Maintenance (imp:1.50 lvl:0.50) — Performing routine maintenance on equipment and determining when and what kind o
  Equipment Selection (imp:1.38 lvl:0.38) — Determining the kind of tools and equipment needed to do a job.
  Repairing (imp:1.12 lvl:0.12) — Repairing machines or systems using the needed tools.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.

--- NATIONAL WAGES ---
  total_employment : 39,530
  annual_median    : $37,680
  annual_pct10     : $29,820
  annual_pct25     : $34,980
  annual_pct75     : $43,640
  annual_pct90     : $56,010
  annual_mean      : $40,450
  hourly_median    : $18.12

--- GEOGRAPHIC DISPERSION ---
  highest_state    : District of Columbia ($59,960)
  lowest_state     : Puerto Rico ($28,100)
  dispersion_ratio : 2.134x

--- TOP STATES BY WAGE (49 total) ---
  Retail Trade                             emp:   33,130  median: $  36,940
  Health Care and Social Assistance        emp:    4,260  median: $  49,670
  Wholesale Trade                          emp:    1,290  median: $  43,400
  Finance and Insurance                    emp:      440  median: $  44,060
  Management of Companies and Enterprises  emp:      140  median: $  48,700
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      120  median: $  47,130
  Administrative and Support and Waste Management and Remediation Services emp:       70  median: $  39,160
  Educational Services                     emp:       30  median: $  43,050

--- TOP INDUSTRIES BY EMPLOYMENT (8 total) ---
  Retail Trade                             emp:   33,130  median: $  36,940
  Health Care and Social Assistance        emp:    4,260  median: $  49,670
  Wholesale Trade                          emp:    1,290  median: $  43,400
  Finance and Insurance                    emp:      440  median: $  44,060
  Management of Companies and Enterprises  emp:      140  median: $  48,700
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      120  median: $  47,130
  Administrative and Support and Waste Management and Remediation Services emp:       70  median: $  39,160
  Educational Services                     emp:       30  median: $  43,050

exact_match_status : found
matched_title      : Pharmacy technician
match_score        : 0.6061
wikidata_qid       : Q543219
word_count         : 2,362
wikipedia_url      : https://en.wikipedia.org/wiki/Pharmacy_technician
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T21:54:24.595528Z

--- WIKIPEDIA FULL TEXT ---
A pharmacy technician (PhT) performs pharmacy-related functions including but not limited to dispense medications of a prescription. Training, certification, licensing, and actual practice of pharmacy technicians varies not only worldwide but in some countries regionally as well as by employer.


== Overview ==
Pharmacy technicians are healthcare professionals trained in the technical aspects of supplying medicines and medical devices to patients since the 1950s. Pharmacy technicians work in a variety of locations (usually in community, retail, and hospital pharmacies), but can also work for long-term care facilities, pharmaceutical manufacturers, third-party insurance companies, computer software companies, in government, the military, or in teaching. Job responsibilities often include dispensing prescription drugs and other medical devices to patients and instructing them on their use. They may also perform administrative duties in a pharmaceutical practice, such as reviewing prescription requests with medical practices and insurance companies to ensure correct medications are provided and payment is received. Additionally, pharmacy technicians handle inventory related tasks such as cycle counts and returning expired and damaged medications back to the manufacturers. Pharmacy technicians may take on the role of compounding supervisor, overseeing day to day sterile and non-sterile medicines preparation while meeting standards required by regulatory bodies.
In recent times, pharmacy technicians also speak directly with the patients on the phone to aid in the awareness of taking medications on time. In many countries, the relative importance of pharmacy technicians within the pharmacy workforce has been amplified in recent years, largely as a reaction to pharmacist shortages, resulting in an increase in their numbers and responsibilities.


== Education and training ==


=== Canada ===
The Pharmacy Examining Board of Canada administers the Pharmacy Technician Qualifying Examination. Pharmacy technicians are required to be registered with a provincial or a national regulatory body or council. In provinces and jurisdictions where pharmacy technician is a regulated occupation, liability insurance is required to practice.
According to a 2007 profile of the pharmacy technician workforce, 43% of technicians work in hospitals and other related facilities, 37% in chain or franchise community pharmacies, and 16% in independent community pharmacies. Most (62%) obtained pharmacy technician training from a career college or community college, some (16%) had only a high school education and no formal pharmacy training, while about 20% had some university education. A very small proportion (2%) had trained and worked abroad as either pharmacists or pharmacy technicians. The wide range of technical training and educational attainment likely reflects in part the variety of training programs for pharmacy technicians currently available in the different provinces and territories of the country. Accredited pharmacy technician diplomas, certificates and college programs are offered in the Ontario, Alberta, British Columbia, Nova Scotia, Manitoba, Saskatchewan and New Brunswick. The Canadian Association of Pharmacy Technicians is a professional organization of pharmacy technicians in Canada.


=== Germany ===

According to the German Statistisches Bundesamt, 66,867 pharmacy technicians ("Pharmazeutisch-technische Assistenten") were working in 2011. About 90% were working as employees in community pharmacies. Their salary (approx. 1,837 – 2,400 Euros) is part of agreements between employers associations and Adexa.


=== Saudi Arabia ===

Pharmacy technicians are known as assistant pharmacists. Several universities offer programs of three and half years of education and training. This occupation appeared due to the lack of pharmacists in Saudi Arabia in 1990, a reason they are commonly confused with pharmacists. Pharmacy regency technicians are regulated and monitored by the Saudi Commission for Health Specialties.
According to the MOH Statistics, there were about 8,471 of pharmacy technicians working in MOH Saudi Arabia 2015.
In 2010, the Minister of Health, Abdullah Al-Rabiah, issued a decision to stop the teaching of pharmacy technicians immediately.


=== Sri Lanka ===

In Sri Lanka, the government agency National Apprentices and Industrial Training Authority (NAITA) has developed National Competency Standards (NCS) leading to the award of the NVQ Level 4 certification as pharmacy technician for pharmacy employees who have above four years of experience. The NCS is approved by the Tertiary and Vocational Education Commission in 2016 and is presently being implemented. 
The one-year training consists of subject areas in compounding, dispensing, stock management, housekeeping practices and customer care development. The first batch of 154 certified pharmacy technicians are already employed in the community pharmacy sector.


=== Ghana ===
In 2009, a World Health Organization assessment identified a total of 918 practising pharmacy technicians or technologists (1 per 25,600 residents) and 1,642 medicine counter assistants (1 per 14,300 residents).
In regards to training, the assessment identified only one pharmacy technologist training school in the country (enrolling 70 students in the Higher National Diploma program).


=== India ===
R.C.S.M. Govt Medical College and CPR Hospital, Kolhapur provides training for pharmacy technicians in India. To be a pharmacy technician, completion of this program is 10+2 or diploma. There are two batches a year that intakes approximately 40 students per batch.


=== Nigeria ===

Pharmacy technicians in Nigeria make up 75% of pharmaceutical work force. Pharmacists Council of Nigeria refused to allocate responsibilities that will give them right to practice at community level interdependently. The case was in court and the court ruled against PCN on December 3, 2008.
Nigerian pharmacy technicians in collaboration with National Board for Technical Education (NBTE) are currently saving Nigerian Economy and Nigerians from the professional monopoly played by PCN which led to abundant fake drugs due lack of manpower. This exposed Nigerian to a lot of problems which lead reduction in productivity leading to sustainable poverty. 
Nigerian pharmacy technicians in collaboration with NBTE are able to achieve these by introducing ND/HND in pharmaceutical technology. PCN is doing everything possible to stop this training to sustain its monopoly, demanding Federal ministry of education to direct NBTE to stop accrediting the polytechnics while these course are offered in Ghana, Sudan and other countries. The meeting called at the instance of NBTE on 25 May 2016 where the PCN, representative of the Honourable Minister of Health, Federal Ministry of Education, Pharmaceutical Society of Nigeria (PSN) and National Association of Pharmaceutical Technologists and Pharmacy Technicians of Nigeria were in attendance; certain issues bothering on the nomenclature Pharmaceutical Technologists, the curriculum and the accrediting body for polytechnic graduates of pharmaceutical Technology were raised. There it was made clear that the nomenclature (Pharmaceutical Technologist) is not new in Nigeria as the training of people bearing the name were trained at the former School of Pharmaceutical Technologists between 1981 and 1985. The premises of the school is being used as the liaison office of the PCN today. It was also established that NBTE is saddled with the accreditation of courses offered by Polytechnics and Monotechnics in the Federal Republic of Nigeria. As for the curriculum, findings revealed that NBTE is in line with the legal instrument that established the Board. Meanwhile, it was unanimously agreed that all relevant bodies should come together to review the complaints of the PCN.


=== Tanzania ===
Tanzania has two pharmacy technician schools: one is a p

--- SEMANTIC NEIGHBORS (5) ---

  Title: Health facility (similarity: 0.3448)
  URL: https://en.wikipedia.org/wiki/Health_facility
  QID: Q4260475
  Extract: A health facility is, in general, any location where healthcare is provided. Health facilities range from small clinics and doctor's offices to urgent care centers and large hospitals with elaborate emergency rooms and trauma centers. The number and quality of health facilities in a country or regio

  Title: Eckerd Corporation (similarity: 0.1875)
  URL: https://en.wikipedia.org/wiki/Eckerd_Corporation
  QID: Q5332881
  Extract: Eckerd Corporation was an American pharmacy retail chain headquartered in Largo, Florida, and toward the end of its life, in Warwick, Rhode Island. At its peak, Eckerd was the second-largest pharmacy chain in the United States, with approximately 2,802 stores in 23 states as far west as Arizona.

  Title: Health professional (similarity: 0.2424)
  URL: https://en.wikipedia.org/wiki/Health_professional
  QID: Q11974939
  Extract: A health professional, healthcare professional (HCP), or healthcare worker is a provider of health care treatment and advice based on formal training and experience. The field includes those who work as a nurse, physician, perfusionist, physician assistant, registered dietitian, emergency medical te

  Title: Education in Greece (similarity: 0.2424)
  URL: https://en.wikipedia.org/wiki/Education_in_Greece
  QID: Q3555987
  Extract: Education in Greece is centralized and governed by the Ministry of Education, Religious Affairs, and Sports at all grade levels throughout elementary, middle school, and high school. The Ministry exercises control over public schools, formulates and implements legislation, administers the budget, co

  Title: Clinical pharmacy (similarity: 0.5161)
  URL: https://en.wikipedia.org/wiki/Clinical_pharmacy
  QID: Q155491
  Extract: Clinical pharmacy is the branch of pharmacy in which clinical pharmacists provide direct patient care that optimizes the use of medication and promotes health, wellness, and disease prevention. Clinical pharmacists care for patients in all health care settings, but the clinical pharmacy movement ini

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong data foundation with detailed O*NET profiles, clear wage data, and well-defined skill requirements supporting confident occupational intelligence.
inferred_at          : 2026-06-03T20:18:09.371977+00:00
tokens_input         : 4,587
tokens_output        : 3,993
cost_usd             : $0.043197
wikipedia_used       : True
wikipedia_title      : Pharmacy technician
wikipedia_note       : The Wikipedia match for 'Pharmacy technician' relates to a higher-skilled role that involves medication dispensing, while Pharmacy Aides provide support functions without direct medication dispensing responsibilities.

--- PROSE FIELDS ---

ROLE SUMMARY:
Pharmacy Aides provide essential administrative and customer support in pharmacy settings, handling medication inventory, processing prescriptions, and operating cash registers. They serve as the front-line interface between customers and pharmacy operations, ensuring smooth workflow while maintaining accurate records of pharmaceutical supplies. These entry-level healthcare support professionals work under pharmacist supervision to facilitate prescription filling and maintain pharmacy operations.

DAY IN THE LIFE:
Pharmacy Aides begin their day by checking medication inventory and restocking shelves with incoming pharmaceutical supplies. They greet customers, accept prescriptions for processing, and operate cash registers to handle payments while calculating insurance copayments. Throughout the day, they answer phone calls, referring complex inquiries to pharmacists, and maintain detailed records using computer systems including Microsoft Office software. They prepare prescription labels, assist with medication packaging under pharmacist direction, and ensure work areas remain clean and organized. Their work involves constant communication with supervisors and coordination between customer service and pharmacy operations.

WHO THRIVES:
Individuals who excel as Pharmacy Aides are highly dependable with strong attention to detail, as evidenced by the conventional (6.79) RIASEC profile emphasizing structured, systematic work. They possess excellent oral communication skills and customer service orientation, combined with the ability to follow precise procedures while maintaining accuracy in record-keeping. Those who thrive demonstrate integrity and social perceptiveness, enabling them to handle sensitive medical information while providing compassionate customer service. The role suits detail-oriented individuals who enjoy helping others while working within established protocols and systems.

CAREER ENTRY:
Most Pharmacy Aides enter the field with a high school diploma (61.2% of workers) and receive on-the-job training in pharmacy operations and computer systems. Some pursue post-secondary certificates in healthcare or pharmacy-related programs (18.2%), though extensive formal education is not required. Entry-level positions provide training in pharmaceutical terminology, inventory management, and customer service specific to healthcare settings.

CAREER TRAJECTORY:
Pharmacy Aides often advance to Pharmacy Technician roles, which require additional certification and involve more direct involvement in medication preparation. Career progression may lead to specialized pharmacy settings, supervisory roles within pharmacy operations, or transitions to other healthcare support positions such as Medical Assistants or Medical Secretaries. Some may pursue additional education to enter licensed healthcare professions.

MARKET INTELLIGENCE:
According to BLS OEWS May 2025, Pharmacy Aides earn a median annual wage of $37,680 with employment of 39,530 nationally, showing moderate demand in healthcare support roles. Wages range from $29,820 to $56,010, with significant geographic variation from Puerto Rico ($28,100) to District of Columbia ($59,960), reflecting local healthcare market conditions. The majority of employment (33,130) is concentrated in retail trade, particularly chain pharmacies, with additional opportunities in healthcare facilities (4,260) and wholesale pharmaceutical distribution (1,290). The role offers stable entry-level employment in the growing healthcare sector with opportunities across diverse geographic markets.

AUTOMATION OUTLOOK:
Pharmacy Aides face moderate automation risk as technology increasingly handles inventory management and prescription processing tasks. However, their customer service responsibilities, including greeting customers, handling complex insurance inquiries, and providing personalized assistance, remain valuable human-centered activities that complement automated pharmacy systems.

--- REASONED EDGES ---
  [career_pathway] Pharmacy Technicians (29-2052.00) — confidence:high
    reasoning: Natural advancement path with overlapping pharmacy knowledge and shared medication handling responsibilities under pharmacist supervision.
    data: Primary-Short relationship declared
    data: Medicine and Dentistry knowledge overlap
    data: Working with Computers activity match
  [skill_overlap] Cashiers (41-2011.00) — confidence:high
    reasoning: Both roles involve operating cash registers, processing payments, and providing customer service in retail environments.
    data: Primary-Short relationship
    data: Customer service knowledge (4.8/4.5)
    data: Cash register operation task
  [riasec_cluster] Medical Assistants (31-9092.00) — confidence:medium
    reasoning: Similar conventional RIASEC profiles emphasizing healthcare support with administrative duties and patient interaction.
    data: Primary-Short relationship
    data: Conventional RIASEC dominance
    data: Healthcare support vertical
  [task_similarity] Medical Secretaries and Administrative Assistants (43-6013.00) — confidence:medium
    reasoning: Shared administrative functions including record keeping, computer work, and medical billing processing in healthcare settings.
    data: Working with Computers (4.5/5.1)
    data: Medical billing processing task
    data: Administrative knowledge (3.1/2.8)
  [task_similarity] Stockers and Order Fillers (53-7065.00) — confidence:medium
    reasoning: Inventory management and merchandise handling activities overlap with pharmacy supply management and stocking duties.
    data: Primary-Short relationship
    data: Inventory management tasks
    data: Receiving and storing pharmaceutical supplies

--- NORMALIZER SIGNALS ---
  match_keywords   : ['pharmacy aide', 'pharmacy assistant', 'pharmacist aide', 'drug clerk', 'pharmacy cashier', 'dispensary attendant', 'pharmaceutical assistant', 'pharmacy ancillary']
  exclude_keywords : ['pharmacy technician', 'pharmacist', 'clinical', 'licensed', 'certified']
  title_patterns   : ['*pharmacy aide*', '*pharmacy assistant*', '*pharmacist aide*', '*drug clerk*', '*dispensary attendant*']
  common_variations: ['pharmacy aide', 'pharmacy assistant', 'pharmacist aide', 'pharmacist assistant', 'drug clerk', 'pharmacy cashier', 'dispensary attendant', 'pharmaceutical assistant']

total_terms    : 40
top_words      : ['pharmacy', 'technicians', 'tendency', 'others', 'technician', 'equipment', 'medical', 'health', 'pharmaceutical', 'healthcare', 'principles', 'pharmacists', 'control', 'customer', 'includes', 'pharmacist', 'under', 'management', 'materials', 'objects']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
pharmacy                  113  0.02889  wikipedia            wikipedia:83%  inference:17%
technicians                49  0.01253  wikipedia            wikipedia:100%
tendency                   42  0.01074  onet_dimensions      onet_dimensions:100%
others                     40  0.01023  onet_dimensions      onet_dimensions:95%  wikipedia:2%  inference:2%
technician                 33  0.00844  wikipedia            wikipedia:94%  inference:6%
equipment                  29  0.00741  onet_dimensions      onet_dimensions:79%  dwas:17%  onet_tasks:3%
medical                    23  0.00588  dwas                 dwas:52%  wikipedia:26%  inference:13%
health                     23  0.00588  wikipedia            wikipedia:96%  onet_dimensions:4%
pharmaceutical             21  0.00537  wikipedia            wikipedia:71%  inference:19%  onet_tasks:10%
healthcare                 18  0.00460  wikipedia            wikipedia:50%  inference:50%
principles                 16  0.00409  onet_dimensions      onet_dimensions:100%
pharmacists                16  0.00409  wikipedia            wikipedia:94%  inference:6%
control                    14  0.00358  onet_dimensions      onet_dimensions:86%  dwas:7%  wikipedia:7%
customer                   13  0.00332  inference            inference:46%  onet_dimensions:31%  dwas:15%
includes                   13  0.00332  onet_dimensions      onet_dimensions:92%  wikipedia:8%
pharmacist                 12  0.00307  wikipedia            wikipedia:58%  onet_tasks:25%  inference:17%
under                      12  0.00307  wikipedia            wikipedia:50%  onet_dimensions:25%  inference:17%
management                 12  0.00307  onet_dimensions      onet_dimensions:58%  wikipedia:25%  inference:17%
materials                  12  0.00307  onet_dimensions      onet_dimensions:83%  dwas:17%
objects                    12  0.00307  onet_dimensions      onet_dimensions:100%
body                       12  0.00307  onet_dimensions      onet_dimensions:83%  wikipedia:17%
care                       11  0.00281  wikipedia            wikipedia:73%  onet_dimensions:18%  dwas:9%
operations                 11  0.00281  onet_dimensions      onet_dimensions:55%  inference:45%
ideas                      11  0.00281  onet_dimensions      onet_dimensions:100%
working                    11  0.00281  wikipedia            wikipedia:55%  onet_dimensions:36%  inference:9%
community                  11  0.00281  wikipedia            wikipedia:100%
inventory                  10  0.00256  inference            inference:40%  dwas:30%  onet_tasks:20%
problems                   10  0.00256  onet_dimensions      onet_dimensions:90%  wikipedia:10%
standards                  10  0.00256  onet_dimensions      onet_dimensions:80%  wikipedia:20%
techniques                 10  0.00256  onet_dimensions      onet_dimensions:100%
activities                 10  0.00256  onet_dimensions      onet_dimensions:90%  inference:10%
orientation                10  0.00256  onet_dimensions      onet_dimensions:90%  inference:10%
prescription                9  0.00230  wikipedia            wikipedia:33%  inference:33%  onet_tasks:22%
medication                  9  0.00230  inference            inference:67%  wikipedia:22%  onet_tasks:11%
maintaining                 9  0.00230  onet_dimensions      onet_dimensions:67%  inference:22%  onet_tasks:11%
procedures                  9  0.00230  onet_dimensions      onet_dimensions:89%  inference:11%
service                     9  0.00230  inference            inference:56%  onet_dimensions:22%  dwas:11%
providing                   9  0.00230  onet_dimensions      onet_dimensions:78%  inference:22%
resources                   9  0.00230  onet_dimensions      onet_dimensions:100%
quickly                     9  0.00230  onet_dimensions      onet_dimensions:100%