[Core] [84% incumbents] Identify and report merchandise or stock shortages.
  DWAs: Communicate situation details to appropriate personnel.

[Core] [84% incumbents] Apprehend shoplifters in accordance with guidelines.
  DWAs: Apprehend criminal suspects.

[Core] [84% incumbents] Identify and report safety concerns to maintain a safe shopping and working environment.
  DWAs: Communicate situation details to appropriate personnel.

[Core] [84% incumbents] Conduct store audits to identify problem areas or procedural deficiencies.
  DWAs: Monitor operations to ensure compliance with safety or security policies or regulations.

[Core] [84% incumbents] Collaborate with law enforcement agencies to report or investigate crimes.
  DWAs: Collaborate with law enforcement or security agencies to respond to incidents.

[Core] [84% incumbents] Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  DWAs: Collaborate with outside groups to develop programs or projects.

[Core] [84% incumbents] Direct work of contract security officers or other loss prevention agents.
  DWAs: Direct security operations.

[Supplemental] [83% incumbents] Conduct employee background investigations and review reports with operational or human resources managers.
  DWAs: Investigate personal characteristics or activities of individuals.

[Core] [81% incumbents] Investigate known or suspected internal theft, external theft, or vendor fraud.
  DWAs: Investigate crimes committed within organizations.

[Core] [81% incumbents] Maintain documentation or reports on security-related incidents or investigations.
  DWAs: Maintain operational records.

[Core] [81% incumbents] Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
  DWAs: Inspect equipment to ensure safety or proper functioning.

[Core] [81% incumbents] Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
  DWAs: Monitor operations to ensure compliance with safety or security policies or regulations.

[Core] [81% incumbents] Inspect buildings, equipment, or access points to determine security risks.
  DWAs: Inspect facilities to ensure compliance with security or safety regulations. | Inspect equipment to ensure safety or proper functioning.

[Core] [81% incumbents] Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  DWAs: Maintain surveillance of individuals or establishments.

[Core] [81% incumbents] Prepare written reports on investigations.
  DWAs: Prepare investigation or incident reports.

[Core] [81% incumbents] Testify in civil or criminal court proceedings.
  DWAs: Testify at legal or legislative proceedings.

[Core] [80% incumbents] Implement or monitor processes to reduce property or financial losses.
  DWAs: Monitor operations to ensure compliance with safety or security policies or regulations.

[Core] [80% incumbents] Recommend methods to reduce potential financial fraud losses.
  DWAs: Recommend improvements to increase safety or reduce risks.

[Core] [80% incumbents] Train establishment personnel in loss prevention activities.
  DWAs: Train employees in proper work procedures.

[Core] [80% incumbents] Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
  DWAs: Respond to emergencies to provide assistance.

[Core] [80% incumbents] Recommend new or improved processes or equipment to reduce risk exposure.
  DWAs: Recommend improvements to increase safety or reduce risks.

[EMERGING:New] Use drone technology for surveillance and loss prevention.

--- SKILLS ---
  Critical Thinking (imp:3.75 lvl:3.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Listening (imp:3.50 lvl:3.25) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.50 lvl:3.50) — Talking to others to convey information effectively.
  Monitoring (imp:3.50 lvl:3.50) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Reading Comprehension (imp:3.25 lvl:3.62) — Understanding written sentences and paragraphs in work-related documents.
  Active Learning (imp:3.25 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Writing (imp:3.12 lvl:3.25) — Communicating effectively in writing as appropriate for the needs of the audienc
  Learning Strategies (imp:2.88 lvl:2.75) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.62 lvl:2.75) — Using mathematics to solve problems.
  Science (imp:1.25 lvl:0.25) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Public Safety and Security (imp:4.69 lvl:4.45) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  English Language (imp:4.07 lvl:4.02) — Knowledge of the structure and content of the English language including the mea
  Law and Government (imp:4.00 lvl:3.82) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Customer and Personal Service (imp:3.68 lvl:4.37) — Knowledge of principles and processes for providing customer and personal servic
  Education and Training (imp:3.66 lvl:4.19) — Knowledge of principles and methods for curriculum and training design, teaching
  Administration and Management (imp:3.55 lvl:3.61) — Knowledge of business and management principles involved in strategic planning, 
  Computers and Electronics (imp:3.47 lvl:3.91) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Personnel and Human Resources (imp:3.28 lvl:3.29) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Administrative (imp:3.23 lvl:4.11) — Knowledge of administrative and office procedures and systems such as word proce
  Mathematics (imp:3.00 lvl:3.70) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Psychology (imp:2.83 lvl:2.99) — Knowledge of human behavior and performance; individual differences in ability, 
  Telecommunications (imp:2.57 lvl:1.57) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Production and Processing (imp:2.53 lvl:2.25) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Therapy and Counseling (imp:2.40 lvl:2.51) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Economics and Accounting (imp:2.33 lvl:2.14) — Knowledge of economic and accounting principles and practices, the financial mar
  Foreign Language (imp:2.23 lvl:1.85) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Communications and Media (imp:2.17 lvl:1.93) — Knowledge of media production, communication, and dissemination techniques and m
  Sociology and Anthropology (imp:2.16 lvl:1.79) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Sales and Marketing (imp:2.14 lvl:1.90) — Knowledge of principles and methods for showing, promoting, and selling products
  Mechanical (imp:2.04 lvl:1.56) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Transportation (imp:2.01 lvl:1.83) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Medicine and Dentistry (imp:1.99 lvl:1.66) — Knowledge of the information and techniques needed to diagnose and treat human i
  Philosophy and Theology (imp:1.97 lvl:1.78) — Knowledge of different philosophical systems and religions. This includes their 
  Engineering and Technology (imp:1.90 lvl:1.64) — Knowledge of the practical application of engineering science and technology. Th
  Design (imp:1.77 lvl:1.21) — Knowledge of design techniques, tools, and principles involved in production of 
  Chemistry (imp:1.65 lvl:1.50) — Knowledge of the chemical composition, structure, and properties of substances a
  Geography (imp:1.65 lvl:1.45) — Knowledge of principles and methods for describing the features of land, sea, an
  Building and Construction (imp:1.54 lvl:1.12) — Knowledge of materials, methods, and the tools involved in the construction or r
  Physics (imp:1.51 lvl:0.91) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Food Production (imp:1.35 lvl:0.72) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  History and Archeology (imp:1.28) — Knowledge of historical events and their causes, indicators, and effects on civi
  Biology (imp:1.24) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Fine Arts (imp:1.09) — Knowledge of the theory and techniques required to compose, produce, and perform

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:3.62) — The ability to listen to and understand information and ideas presented through 
  Problem Sensitivity (imp:4.00 lvl:3.62) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Oral Expression (imp:3.75 lvl:3.62) — The ability to communicate information and ideas in speaking so others will unde
  Deductive Reasoning (imp:3.75 lvl:3.12) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:3.62 lvl:3.50) — The ability to combine pieces of information to form general rules or conclusion
  Speech Recognition (imp:3.62 lvl:3.12) — The ability to identify and understand the speech of another person.
  Written Comprehension (imp:3.50 lvl:3.12) — The ability to read and understand information and ideas presented in writing.
  Speech Clarity (imp:3.50 lvl:3.00) — The ability to speak clearly so others can understand you.
  Selective Attention (imp:3.38 lvl:3.50) — The ability to concentrate on a task over a period of time without being distrac
  Near Vision (imp:3.38 lvl:3.12) — The ability to see details at close range (within a few feet of the observer).
  Information Ordering (imp:3.25 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according
  Flexibility of Closure (imp:3.25 lvl:3.12) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Far Vision (imp:3.25 lvl:3.38) — The ability to see details at a distance.
  Written Expression (imp:3.12 lvl:3.38) — The ability to communicate information and ideas in writing so others will under
  Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping
  Fluency of Ideas (imp:2.75 lvl:2.75) — The ability to come up with a number of ideas about a topic (the number of ideas
  Speed of Closure (imp:2.75 lvl:2.62) — The ability to quickly make sense of, combine, and organize information into mea
  Perceptual Speed (imp:2.75 lvl:2.75) — The ability to quickly and accurately compare similarities and differences among
  Originality (imp:2.50 lvl:2.75) — The ability to come up with unusual or clever ideas about a given topic or situa
  Mathematical Reasoning (imp:2.50 lvl:2.12) — The ability to choose the right mathematical methods or formulas to solve a prob
  Memorization (imp:2.50 lvl:2.25) — The ability to remember information such as words, numbers, pictures, and proced
  Visualization (imp:2.50 lvl:2.62) — The ability to imagine how something will look after it is moved around or when 
  Time Sharing (imp:2.50 lvl:2.25) — The ability to shift back and forth between two or more activities or sources of
  Finger Dexterity (imp:2.50 lvl:2.25) — The ability to make precisely coordinated movements of the fingers of one or bot
  Number Facility (imp:2.38 lvl:2.62) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Multilimb Coordination (imp:2.38 lvl:2.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Reaction Time (imp:2.38 lvl:2.38) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Trunk Strength (imp:2.38 lvl:2.25) — The ability to use your abdominal and lower back muscles to support part of the 
  Visual Color Discrimination (imp:2.38 lvl:2.00) — The ability to match or detect differences between colors, including shades of c
  Hearing Sensitivity (imp:2.38 lvl:2.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Auditory Attention (imp:2.25 lvl:1.88) — The ability to focus on a single source of sound in the presence of other distra
  Spatial Orientation (imp:2.12 lvl:1.88) — The ability to know your location in relation to the environment or to know wher
  Arm-Hand Steadiness (imp:2.12 lvl:1.88) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:2.12 lvl:2.00) — The ability to quickly move your hand, your hand together with your arm, or your
  Response Orientation (imp:2.12 lvl:2.12) — The ability to choose quickly between two or more movements in response to two o
  Static Strength (imp:2.12 lvl:2.12) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Stamina (imp:2.12 lvl:1.62) — The ability to exert yourself physically over long periods of time without getti
  Depth Perception (imp:2.12 lvl:2.12) — The ability to judge which of several objects is closer or farther away from you
  Control Precision (imp:2.00 lvl:1.88) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Speed of Limb Movement (imp:2.00 lvl:1.75) — The ability to quickly move the arms and legs.
  Explosive Strength (imp:2.00 lvl:1.62) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Gross Body Coordination (imp:2.00 lvl:2.00) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Rate Control (imp:1.88 lvl:1.25) — The ability to time your movements or the movement of a piece of equipment in an
  Dynamic Strength (imp:1.88 lvl:1.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Gross Body Equilibrium (imp:1.88 lvl:1.50) — The ability to keep or regain your body balance or stay upright when in an unsta
  Night Vision (imp:1.88 lvl:1.38) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.88 lvl:1.38) — The ability to see objects or movement of objects to one's side when the eyes ar
  Sound Localization (imp:1.88 lvl:1.62) — The ability to tell the direction from which a sound originated.
  Extent Flexibility (imp:1.75 lvl:1.25) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Glare Sensitivity (imp:1.75 lvl:1.12) — The ability to see objects in the presence of a glare or bright lighting.
  Wrist-Finger Speed (imp:1.38 lvl:0.62) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo

--- WORK ACTIVITIES ---
  Identifying Objects, Actions, and Events (imp:4.43 lvl:4.82) — Identifying information by categorizing, estimating, recognizing differences or 
  Processing Information (imp:4.40 lvl:5.24) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Communicating with Supervisors, Peers, or Subordinates (imp:4.36 lvl:5.31) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Getting Information (imp:4.35 lvl:4.58) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Documenting/Recording Information (imp:4.34 lvl:4.64) — Entering, transcribing, recording, storing, or maintaining information in writte
  Evaluating Information to Determine Compliance with Standards (imp:4.28 lvl:5.28) — Using relevant information and individual judgment to determine whether events o
  Making Decisions and Solving Problems (imp:4.23 lvl:5.23) — Analyzing information and evaluating results to choose the best solution and sol
  Analyzing Data or Information (imp:4.17 lvl:4.86) — Identifying the underlying principles, reasons, or facts of information by break
  Organizing, Planning, and Prioritizing Work (imp:4.10 lvl:5.15) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Monitoring Processes, Materials, or Surroundings (imp:4.07 lvl:5.11) — Monitoring and reviewing information from materials, events, or the environment,
  Updating and Using Relevant Knowledge (imp:4.00 lvl:4.79) — Keeping up-to-date technically and applying new knowledge to your job.
  Working with Computers (imp:3.91 lvl:3.90) — Using computers and computer systems (including hardware and software) to progra
  Establishing and Maintaining Interpersonal Relationships (imp:3.91 lvl:4.75) — Developing constructive and cooperative working relationships with others, and m
  Training and Teaching Others (imp:3.72 lvl:3.74) — Identifying the educational needs of others, developing formal educational or tr
  Developing and Building Teams (imp:3.63 lvl:3.14) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Performing Administrative Activities (imp:3.61 lvl:3.19) — Performing day-to-day administrative tasks such as maintaining information files
  Judging the Qualities of Objects, Services, or People (imp:3.57 lvl:4.07) — Assessing the value, importance, or quality of things or people.
  Guiding, Directing, and Motivating Subordinates (imp:3.56 lvl:3.11) — Providing guidance and direction to subordinates, including setting performance 
  Resolving Conflicts and Negotiating with Others (imp:3.55 lvl:3.73) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Inspecting Equipment, Structures, or Materials (imp:3.54 lvl:3.21) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Scheduling Work and Activities (imp:3.52 lvl:3.98) — Scheduling events, programs, and activities, as well as the work of others.
  Developing Objectives and Strategies (imp:3.41 lvl:3.52) — Establishing long-range objectives and specifying the strategies and actions to 
  Coaching and Developing Others (imp:3.40 lvl:3.18) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Interpreting the Meaning of Information for Others (imp:3.34 lvl:3.43) — Translating or explaining what information means and how it can be used.
  Thinking Creatively (imp:3.31 lvl:3.60) — Developing, designing, or creating new applications, ideas, relationships, syste
  Assisting and Caring for Others (imp:3.27 lvl:2.51) — Providing personal assistance, medical attention, emotional support, or other pe
  Communicating with People Outside the Organization (imp:3.21 lvl:3.14) — Communicating with people outside the organization, representing the organizatio
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.18 lvl:3.34) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Providing Consultation and Advice to Others (imp:3.13 lvl:3.12) — Providing guidance and expert advice to management or other groups on technical,
  Performing General Physical Activities (imp:2.97 lvl:3.36) — Performing general physical activities includes doing activities that require co
  Monitoring and Controlling Resources (imp:2.95 lvl:2.33) — Monitoring and controlling resources and overseeing the spending of money.
  Coordinating the Work and Activities of Others (imp:2.92 lvl:2.63) — Getting members of a group to work together to accomplish tasks.
  Performing for or Working Directly with the Public (imp:2.81 lvl:2.93) — Performing for people or dealing directly with the public. This includes serving
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.63 lvl:2.49) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Handling and Moving Objects (imp:2.54 lvl:3.35) — Using hands and arms in handling, installing, positioning, and moving materials,
  Repairing and Maintaining Electronic Equipment (imp:2.45 lvl:2.28) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Selling or Influencing Others (imp:2.41 lvl:1.99) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Controlling Machines and Processes (imp:2.28 lvl:2.09) — Using either control mechanisms or direct physical activity to operate machines 
  Staffing Organizational Units (imp:2.11 lvl:1.47) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Repairing and Maintaining Mechanical Equipment (imp:1.91 lvl:1.44) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.82 lvl:1.29) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Dependability (imp:6.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:5.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity (imp:4.00) — A tendency to be honest and ethical at work.
  Cautiousness (imp:3.00) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Integrity (imp:2.93) — A tendency to be honest and ethical at work.
  Dependability (imp:2.65) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:2.53) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Cautiousness (imp:2.47) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Self-Control (imp:2.38) — A tendency to remain calm and composed and to manage emotions effectively in res
  Stress Tolerance (imp:2.10) — A tendency to cope and function effectively in stressful situations at work.
  Self-Control (imp:2.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Perseverance (imp:1.97) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Achievement Orientation (imp:1.89) — A tendency to establish and maintain personally challenging work-related goals, 
  Initiative (imp:1.82) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Self-Confidence (imp:1.73) — A tendency to believe in one's work-related capabilities and ability to control 
  Adaptability (imp:1.51) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Leadership Orientation (imp:1.24) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Stress Tolerance (imp:1.00) — A tendency to cope and function effectively in stressful situations at work.
  Intellectual Curiosity (imp:0.92) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity (imp:0.70) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Cooperation (imp:0.50) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Social Orientation (imp:0.45) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Innovation (imp:0.42) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Sincerity (imp:-0.06) — A tendency to be genuine and sincere in interactions with others at work, withou
  Optimism (imp:-0.14) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Empathy (imp:-0.37) — A tendency to show concern for others and be sensitive to others' needs and feel
  Humility (imp:-0.59) — A tendency to be modest and humble when interacting with others at work.

--- TRANSFERABLE SKILLS ---
  Social Perceptiveness (imp:3.38 lvl:3.12) — Being aware of others' reactions and understanding why they react as they do.
  Judgment and Decision Making (imp:3.38 lvl:3.00) — Considering the relative costs and benefits of potential actions to choose the m
  Coordination (imp:3.12 lvl:3.12) — Adjusting actions in relation to others' actions.
  Complex Problem Solving (imp:3.00 lvl:2.88) — Identifying complex problems and reviewing related information to develop and ev
  Systems Analysis (imp:3.00 lvl:2.75) — Determining how a system should work and how changes in conditions, operations, 
  Time Management (imp:3.00 lvl:2.75) — Managing one's own time and the time of others.
  Instructing (imp:2.88 lvl:3.00) — Teaching others how to do something.
  Service Orientation (imp:2.88 lvl:2.75) — Actively looking for ways to help people.
  Systems Evaluation (imp:2.88 lvl:3.00) — Identifying measures or indicators of system performance and the actions needed 
  Management of Personnel Resources (imp:2.88 lvl:2.88) — Motivating, developing, and directing people as they work, identifying the best 
  Persuasion (imp:2.75 lvl:2.88) — Persuading others to change their minds or behavior.
  Negotiation (imp:2.75 lvl:2.62) — Bringing others together and trying to reconcile differences.
  Operations Monitoring (imp:2.62 lvl:2.38) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Quality Control Analysis (imp:2.38 lvl:2.25) — Conducting tests and inspections of products, services, or processes to evaluate
  Troubleshooting (imp:2.25 lvl:1.88) — Determining causes of operating errors and deciding what to do about it.
  Management of Financial Resources (imp:2.00 lvl:1.62) — Determining how money will be spent to get the work done, and accounting for the
  Operation and Control (imp:1.88 lvl:1.38) — Controlling operations of equipment or systems.
  Management of Material Resources (imp:1.88 lvl:1.50) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Technology Design (imp:1.62 lvl:0.88) — Generating or adapting equipment and technology to serve user needs.
  Programming (imp:1.62 lvl:1.00) — Writing computer programs for various purposes.
  Operations Analysis (imp:1.38 lvl:0.75) — Analyzing needs and product requirements to create a design.
  Equipment Selection (imp:1.12 lvl:0.38) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 81,500
  annual_median    : $42,540
  annual_pct10     : $32,470
  annual_pct25     : $35,420
  annual_pct75     : $54,910
  annual_pct90     : $74,590
  annual_mean      : $48,070
  hourly_median    : $20.45

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New Hampshire ($88,960)
  lowest_state     : Puerto Rico ($26,680)
  dispersion_ratio : 3.334x

--- TOP STATES BY WAGE (52 total) ---
  Educational Services                     emp:   28,960  median: $  38,250
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:   22,090  median: $  55,540
  Retail Trade                             emp:    3,260  median: $  46,670
  Health Care and Social Assistance        emp:    1,450  median: $  42,730
  Management of Companies and Enterprises  emp:    1,410  median: $  56,200
  Arts, Entertainment, and Recreation      emp:    1,360  median: $  60,200
  Transportation and Warehousing           emp:    1,190  median: $  44,240
  Professional, Scientific, and Technical Services emp:    1,070  median: $ 101,330
  Other Services (except Public Administration) emp:      930  median: $  37,850
  Accommodation and Food Services          emp:      590  median: $  38,310

--- TOP INDUSTRIES BY EMPLOYMENT (16 total) ---
  Educational Services                     emp:   28,960  median: $  38,250
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:   22,090  median: $  55,540
  Retail Trade                             emp:    3,260  median: $  46,670
  Health Care and Social Assistance        emp:    1,450  median: $  42,730
  Management of Companies and Enterprises  emp:    1,410  median: $  56,200
  Arts, Entertainment, and Recreation      emp:    1,360  median: $  60,200
  Transportation and Warehousing           emp:    1,190  median: $  44,240
  Professional, Scientific, and Technical Services emp:    1,070  median: $ 101,330
  Other Services (except Public Administration) emp:      930  median: $  37,850
  Accommodation and Food Services          emp:      590  median: $  38,310

exact_match_status : found
matched_title      : Retail loss prevention
match_score        : 0.7857
wikidata_qid       : Q7316611
word_count         : 1,404
wikipedia_url      : https://en.wikipedia.org/wiki/Retail_loss_prevention
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:02:01.418660Z

--- WIKIPEDIA FULL TEXT ---
Retail loss prevention (also called retail asset protection) is the practice of identifying and addressing causes of inventory shrinkage, including theft, fraud, and mistakes in store operations.
These practices are most common in the retail sector but are also applied in other industries. Individuals working in this field are often called loss prevention officers, asset protection officers, or store detectives.
Historically, many retailers relied on security staff to apprehend shoplifters, but modern loss prevention strategies increasingly include data analysis, staff training, and technological systems such as CCTV and electronic article surveillance.


== Shrink ==
Items that are unaccounted for compared to what the inventory system believes the store should have are losses or "shrink". Shrink is caused by operational errors, internal theft, and external theft. Retail loss prevention is responsible for identifying these causes and following up with training, preventing, investigating, responding to and resolving them. 
In the 2018 National Retail Security Survey (reflecting data from 2017), responding retailers reported shrink averaging 1.33 % of sales. More recent surveys suggest this figure has risen — for example, the 2023 survey (for FY 2022) reports an average rate of 1.6 %.


=== Global shrink rates ===
Average global shrink rates as table by region, ranging from a high of 1.85% in the US to a low of 1.75% in Asian Pacific.


== Types of loss ==


=== Operational errors ===
Operational errors are inadvertent human errors that occur when workers do not follow existing business best practices and policies or a company lacks the proper best practices and policies to ensure work is performed with minimal human error. Operational errors also occur due to a lack of proper training for workers.


=== External theft ===

External theft is when customers intentionally cause shrink by theft, fraud, or vandalism. Also known as shoplifting, thefts that occur in retail settings are done during business hours and involve the lack of security and prevention measures. Theft prevention can be done by reducing the opportunity to steal in the store through placing prevention mechanisms in place.
Some reports note that shoplifters and organized retail criminals may act aggressively, creating potential risks of injury to employees and shoppers, and raising concerns within communities about apprehension policies. Large retailers have policies regarding apprehension of shoplifters: In the USA, about 40% of retailers indicate that no employees are authorized to apprehend shoplifters.     CCTV and other identification evidence are turned over to local law enforcement for possible off-site apprehension.


=== Internal theft ===
Internal theft occurs when employees cause shrink through theft, fraud, vandalism, waste, abuse, or misconduct. Because employees may have access to facilities outside of business hours, such cases can result in significant long-term losses for the company.
Internal theft is typically identified by reporting systems, first-hand visual/CCTV surveillance or tips from coworkers. It frequently occurs via dishonest operation of the Point of Sale (POS) system.
Internal theft traditionally causes more loss to a business than external theft due to the increased opportunity available to internal staff members. "A well-informed security superintendent of a nationwide chain of retail stores has estimated that it takes between forty and fifty shoplifting incidents to equal the annual loss caused by one dishonest individual inside an organization."


=== Internal loss ===
Internal loss is caused by associates including internal theft. Examples of such losses include staff members stealing products, cashiers not ringing sales through the tills and keeping the payment for themselves, package pilferage, staff selling products at discounted prices as a third-party distributor, "sweethearting" by giving products for free to other parties by staff, colluding with maintenance staff or external contractors to steal products, and under-ringing merchandise on the tills for other parties so they end up paying less for the items.
Internal loss, as with other forms of shrinkage, can be classified as either "malicious" or "non-malicious". Malicious internal loss is shrinkage caused by individuals from within the business such as staff members and cleaning staff and anyone else involved internally in the company. Internal shrink accounted for 35 percent of shrink to businesses in 2011. Non-malicious shrinkage can result from a number of operational failures within the business structure. The processing of returned or damaged stock, for example, can cause articles to be removed from inventory and discarded (which contributes directly to shrinkage) rather than sold at a discount, donated, returned to vendors for credit, or otherwise removed from inventory in a manner that minimizes financial loss.


== Loss prevention methods ==


=== Apprehensions and recoveries ===
Many large retailers have in-store loss prevention employees who are trained to reduce shoplifting. This can come in the form of uniformed security officers, undercover security, or both. In USA, each state allows stores to apprehend and detain shoplifters under shopkeeper's privilege laws. Apprehensions are typically a last resort after attempts to recover merchandise fail. An attempt to recover merchandise is known as a recovery or a "burn" and is generally one of the primary job duties of loss prevention associates. Many retailers operate in-store loss prevention teams including Target, Walmart, Macy's, JCPenney, Nordstrom, and Sephora. Teams generally have anywhere from 1–15 individuals depending on location.


=== Security tags ===
Electronic article surveillance (EAS) is a magnetic device attached to merchandise that triggers an alarm if the item is removed from the store without deactivation. Its introduction has been associated with higher arrest rates for theft, although some cases are dismissed due to insufficient evidence or lack of direct observation. A subsequent strategy, known as "benefit denial" (Hayes), aims to reduce incentives for theft by making improperly removed items unusable, for example through the use of ink tags or dye packs.


=== CCTV ===
CCTV (closed-circuit television) is a surveillance system used to record theft or misconduct. It is widely used internationally and has been associated with reductions in certain types of crime. It is used to strengthen the central control, responsiveness and crime combating capacity which increases the efficiency and effectiveness of the retail loss prevention methods and strategies.

In the UK, several major supermarket chains have begun installing overhead cameras at self-service checkouts that display a live or replayed feed of customers when items are not scanned correctly or when certain actions (e.g. putting unpaid items in the bagging area) are detected. For example, Tesco has introduced “VAR-style” cameras above some self-checkouts that show a video replay on the checkout screen accompanied by messages like “The last item wasn’t scanned properly. Remove from bagging area and try again.”  Similarly, Sainsbury’s has placed screens above hundreds of its self-checkout tills showing customers a feed of themselves, purportedly “to keep customers and colleagues safe,” which has met criticism that the setup is intrusive, with concerns about privacy and exposure of PIN pads.


=== Receipt checks ===


==== Physical checks ====
Many retailers require customers to show their receipt to an employee to confirm that merchandise has been paid for. This can be done by loss prevention officers, as is the case with Target, or by store employees, as is done at Walmart and Costco. Fred Meyer, an Oregon-based hypermarket, has begun to contract external security to perform receipt checks.
Certain membership stores, including Costco, require customers to comp

--- SEMANTIC NEIGHBORS (5) ---

  Title: Store detective (similarity: 0.2449)
  URL: https://en.wikipedia.org/wiki/Store_detective
  QID: Q7619965
  Extract: A store detective is a person employed by a company as part of their loss prevention or asset protection department. They detect and prevent retail theft, reduce shrink, and help manage the security and safety of a store.

  Title: Leura Collins (similarity: 0.2553)
  URL: https://en.wikipedia.org/wiki/Leura_Collins
  QID: Q6534608
  Extract: Leura Collins was a member of Retail Clerks Union Local 455 and subject of a workplace theft investigation that resulted in the 1975 Supreme Court of the United States case NLRB v. J. Weingarten, Inc., 420 U.S. 251 (1975).

  Title: Convenience store crime (similarity: 0.3860)
  URL: https://en.wikipedia.org/wiki/Convenience_store_crime
  QID: Q5166138
  Extract: For a variety of reasons, convenience stores are often popular targets for a variety of crimes, most notably shoplifting and robbery. In some cities, convenience store crime has become such a problem that special task forces have been created or some stores have been completely closed down. American

  Title: Metro AG (similarity: 0.1429)
  URL: https://en.wikipedia.org/wiki/Metro_AG
  QID: Q169167
  Extract: Metro AG is a German multinational company based in Düsseldorf which operates business membership-only cash and carry stores primarily under the Metro brand. As of September 2025, Metro is operating 622 wholesale stores in 21 countries.

  Title: APA (similarity: 0.1622)
  URL: https://en.wikipedia.org/wiki/APA
  QID: Q230909
  Extract: APA most often refers to:American Psychological Association
APA style, a writing style guide from the American Psychological Association

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong data foundation with detailed O*NET tasks, comprehensive wage data from BLS OEWS May 2025, and clear Wikipedia match. All claims are directly supported by source data.
inferred_at          : 2026-06-03T20:48:34.506377+00:00
tokens_input         : 4,518
tokens_output        : 4,127
cost_usd             : $0.044333
wikipedia_used       : True
wikipedia_title      : Retail loss prevention
wikipedia_note       : Wikipedia confirms this as the practice of identifying and addressing causes of inventory shrinkage, including theft, fraud, and operational mistakes. The semantic neighbors include store detective roles and convenience store crime, validating the scope of retail security concerns.

--- PROSE FIELDS ---

ROLE SUMMARY:
Retail Loss Prevention Specialists implement systems and procedures to protect merchandise and assets from theft, fraud, and operational errors. They conduct audits, investigate suspicious activity, and collaborate with management to develop comprehensive loss prevention strategies. These professionals serve as the first line of defense against retail shrinkage, combining surveillance, investigation, and compliance monitoring to safeguard company assets.

DAY IN THE LIFE:
A typical day involves monitoring store surveillance systems to identify suspicious behavior, conducting physical audits to identify merchandise shortages or procedural deficiencies, and documenting security incidents in detailed reports. When theft is detected, they may apprehend shoplifters following company guidelines and coordinate with law enforcement agencies. They also investigate internal theft cases, review employee activities, and analyze data to identify patterns of loss. Much of their time is spent evaluating compliance with security standards and communicating findings to supervisors and department managers.

WHO THRIVES:
Successful loss prevention specialists possess strong attention to detail and dependability, as evidenced by the top work styles of dependability and attention to detail. They need conventional and enterprising personality traits, combining systematic analytical skills with assertive decision-making abilities. The role requires individuals who can think critically under pressure, maintain integrity when dealing with sensitive situations, and demonstrate cautiousness in their approach to investigations. Strong communication skills are essential for documenting incidents, coordinating with law enforcement, and presenting findings to management.

CAREER ENTRY:
The majority of retail loss prevention specialists (68.6%) enter with a high school diploma or equivalent, though some positions prefer an associate's degree (11.4%) or bachelor's degree (10.5%). Entry typically requires little to some preparation, falling in Job Zone 2, though relevant experience in security, retail, or law enforcement can be beneficial. Many employers provide on-the-job training covering company policies, surveillance techniques, and legal procedures for apprehensions.

CAREER TRAJECTORY:
Career advancement often leads to loss prevention management roles, with related occupations including Loss Prevention Managers and Security Managers. The skills in investigation and compliance monitoring transfer well to positions such as Private Detectives and Investigators, Fraud Examiners, or Compliance Managers. Some specialists advance to corporate asset protection roles or transition into broader security management positions overseeing multiple locations.

MARKET INTELLIGENCE:
The field employs 81,500 workers with a median annual wage of $42,540 (BLS OEWS May 2025), ranging from $32,470 to $74,590. Geographic wage variation is significant, with New Hampshire offering the highest wages at $88,960 compared to Puerto Rico at $26,680, representing a 3.33x ratio. Educational Services leads employment with 28,960 positions, followed by government sectors with 22,090 employed. The retail trade sector, despite being the natural fit, employs only 3,260 specialists, suggesting many work for third-party security firms or across multiple retail clients.

AUTOMATION OUTLOOK:
The role faces moderate automation pressure from advancing surveillance technology and AI-powered theft detection systems. However, core activities like apprehending suspects, conducting interviews, and making judgment calls about suspicious behavior remain human-centric. Emerging drone technology for surveillance represents evolution rather than replacement, requiring specialists to adapt their skills to new tools.

--- REASONED EDGES ---
  [career_pathway] Loss Prevention Managers (11-9199.08) — confidence:high
    reasoning: Direct management progression with overlapping knowledge in public safety, law enforcement collaboration, and asset protection strategies.
    data: O*NET declared Primary-Short relationship
    data: Management of loss prevention programs
    data: Supervision of loss prevention agents cited in tasks
  [skill_overlap] Private Detectives and Investigators (33-9021.00) — confidence:high
    reasoning: Shared investigation skills, evidence gathering, surveillance techniques, and collaboration with law enforcement agencies.
    data: Investigation of internal/external theft
    data: Critical thinking (3.8 importance)
    data: Getting information (4.3 importance)
    data: Analyzing data (4.2 importance)
  [task_similarity] Security Guards (33-9032.00) — confidence:medium
    reasoning: Both roles involve monitoring for security threats, maintaining safety protocols, and documenting incidents.
    data: Monitoring operations for compliance
    data: Identifying safety concerns
    data: Public Safety and Security knowledge (4.7 importance)
  [transferable_skill] Fraud Examiners, Investigators and Analysts (13-2099.04) — confidence:medium
    reasoning: Overlapping skills in fraud detection, investigation techniques, and analyzing suspicious patterns or activities.
    data: Investigation of vendor fraud
    data: Deductive reasoning (3.8 importance)
    data: Evaluating compliance with standards (4.3 importance)
  [knowledge_overlap] Compliance Managers (11-9199.02) — confidence:medium
    reasoning: Shared emphasis on ensuring adherence to policies, conducting audits, and maintaining documentation for regulatory purposes.
    data: Store audits to identify deficiencies
    data: Administration and Management knowledge (3.5 importance)
    data: Evaluating compliance with standards (4.3 importance)

--- NORMALIZER SIGNALS ---
  match_keywords   : ['loss prevention', 'asset protection', 'retail security', 'theft prevention', 'shrinkage control', 'merchandise protection', 'store security', 'inventory protection']
  exclude_keywords : ['armed security', 'personal protection', 'cybersecurity', 'information security', 'executive protection']
  title_patterns   : ['Asset Protection.*', 'Loss Prevention.*', '.*Loss Control.*', '.*Asset Protection.*', 'Retail Security.*']
  common_variations: ['Asset Protection Agent', 'Loss Prevention Associate', 'Asset Protection Specialist', 'Loss Prevention Agent', 'Asset Protection Detective', 'Loss Prevention Officer', 'Store Detective', 'Retail Security Specialist']

total_terms    : 40
top_words      : ['tendency', 'others', 'loss', 'security', 'prevention', 'theft', 'equipment', 'retail', 'store', 'principles', 'internal', 'management', 'activities', 'control', 'customers', 'human', 'procedures', 'surveillance', 'includes', 'objects']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01205  onet_dimensions      onet_dimensions:100%
others                     38  0.01091  onet_dimensions      onet_dimensions:100%
loss                       35  0.01005  wikipedia            wikipedia:66%  inference:20%  onet_tasks:14%
security                   31  0.00890  wikipedia            wikipedia:35%  inference:23%  dwas:19%
prevention                 28  0.00804  wikipedia            wikipedia:64%  inference:21%  onet_tasks:14%
theft                      27  0.00775  wikipedia            wikipedia:74%  inference:19%  onet_tasks:7%
equipment                  27  0.00775  onet_dimensions      onet_dimensions:85%  onet_tasks:7%  dwas:7%
retail                     22  0.00632  wikipedia            wikipedia:68%  inference:32%
store                      17  0.00488  wikipedia            wikipedia:76%  inference:18%  onet_tasks:6%
principles                 16  0.00459  onet_dimensions      onet_dimensions:100%
internal                   14  0.00402  wikipedia            wikipedia:86%  onet_tasks:7%  inference:7%
management                 13  0.00373  onet_dimensions      onet_dimensions:54%  inference:31%  onet_tasks:15%
activities                 13  0.00373  onet_dimensions      onet_dimensions:69%  inference:15%  onet_tasks:8%
control                    13  0.00373  onet_dimensions      onet_dimensions:92%  wikipedia:8%
customers                  13  0.00373  wikipedia            wikipedia:77%  onet_dimensions:23%
human                      12  0.00344  onet_dimensions      onet_dimensions:58%  onet_tasks:17%  wikipedia:17%
procedures                 12  0.00344  onet_dimensions      onet_dimensions:67%  inference:17%  onet_tasks:8%
surveillance               12  0.00344  inference            inference:42%  wikipedia:33%  onet_tasks:17%
includes                   12  0.00344  onet_dimensions      onet_dimensions:100%
objects                    12  0.00344  onet_dimensions      onet_dimensions:100%
safety                     11  0.00316  dwas                 dwas:73%  onet_tasks:9%  onet_dimensions:9%
resources                  11  0.00316  onet_dimensions      onet_dimensions:82%  onet_tasks:18%
monitoring                 11  0.00316  onet_dimensions      onet_dimensions:73%  inference:27%
operations                 11  0.00316  onet_dimensions      onet_dimensions:55%  dwas:36%  wikipedia:9%
techniques                 11  0.00316  onet_dimensions      onet_dimensions:91%  inference:9%
ideas                      11  0.00316  onet_dimensions      onet_dimensions:100%
identifying                11  0.00316  onet_dimensions      onet_dimensions:73%  wikipedia:18%  inference:9%
stores                     11  0.00316  wikipedia            wikipedia:91%  onet_dimensions:9%
shrink                     11  0.00316  wikipedia            wikipedia:100%
merchandise                10  0.00287  wikipedia            wikipedia:60%  inference:20%  onet_tasks:10%
physical                   10  0.00287  onet_dimensions      onet_dimensions:60%  onet_tasks:20%  wikipedia:10%
compliance                 10  0.00287  dwas                 dwas:40%  inference:40%  onet_tasks:10%
problems                   10  0.00287  onet_dimensions      onet_dimensions:90%  wikipedia:10%
materials                  10  0.00287  onet_dimensions      onet_dimensions:100%
body                       10  0.00287  onet_dimensions      onet_dimensions:100%
problem                     9  0.00258  onet_dimensions      onet_dimensions:78%  onet_tasks:11%  wikipedia:11%
operational                 9  0.00258  wikipedia            wikipedia:56%  inference:22%  onet_tasks:11%
external                    9  0.00258  wikipedia            wikipedia:78%  onet_tasks:11%  onet_dimensions:11%
events                      9  0.00258  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
policies                    9  0.00258  wikipedia            wikipedia:44%  dwas:33%  onet_dimensions:11%