Workers begin shifts by checking equipment and food temperatures, then greet customers and take orders using point-of-sale systems or cash registers. They serve prepared foods from steam tables or counters, prepare simple items like sandwiches and beverages, and process payments while making accurate change. Throughout their shift, they communicate with customers about orders and resolve complaints, coordinate with kitchen staff and supervisors, and perform cleaning duties including sweeping, mopping, and sanitizing equipment. During busy periods, they multitask between taking orders, serving food, and maintaining cleanliness standards while training new team members.
Individuals who excel in this role possess strong social orientation and enjoy direct customer interaction, demonstrating patience and optimism even during stressful periods. They have excellent oral communication abilities and speech clarity to effectively take orders and resolve conflicts. Successful workers are highly dependable and cooperative team players who can coordinate multiple tasks simultaneously while maintaining attention to detail for order accuracy and food safety. Those who thrive often have good physical stamina for standing long periods and trunk strength for lifting supplies, combined with time management skills to work efficiently during peak service hours.
Moderate automation risk exists as technology increasingly handles order-taking through kiosks and mobile apps, and payment processing becomes more automated. However, the human elements of food serving, customer interaction for complex orders or complaints, and cleaning activities remain difficult to automate effectively, particularly in establishments requiring personal service and problem-solving capabilities.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| food | 57 | 0.0195 | wikipedia 32% dwas 26% | |
| tendency | 42 | 0.0143 | onet dimensi 100% | |
| others | 38 | 0.0130 | onet dimensi 100% | |
| equipment | 34 | 0.0116 | onet dimensi 68% dwas 15% | |
| service | 20 | 0.0068 | inference 55% wikipedia 15% | |
| fast | 19 | 0.0065 | wikipedia 74% inference 16% | |
| customer | 16 | 0.0055 | inference 44% onet dimensi 25% | |
| orders | 16 | 0.0055 | onet tasks 44% inference 38% | |
| principles | 16 | 0.0055 | onet dimensi 100% | |
| customers | 12 | 0.0041 | onet tasks 50% onet dimensi 25% | |
| serve | 12 | 0.0041 | onet tasks 33% dwas 33% | |
| includes | 12 | 0.0041 | onet dimensi 100% | |
| control | 12 | 0.0041 | onet dimensi 100% | |
| objects | 12 | 0.0041 | onet dimensi 100% | |
| activities | 11 | 0.0038 | onet dimensi 82% onet tasks 9% | |
| beverages | 11 | 0.0038 | dwas 55% onet tasks 27% | |
| materials | 11 | 0.0038 | onet dimensi 91% dwas 9% | |
| ideas | 11 | 0.0038 | onet dimensi 100% | |
| techniques | 10 | 0.0034 | onet dimensi 100% | |
| body | 10 | 0.0034 | onet dimensi 100% | |
| orientation | 10 | 0.0034 | onet dimensi 90% inference 10% | |
| personnel | 9 | 0.0031 | onet dimensi 44% dwas 33% | |
| needs | 9 | 0.0031 | onet dimensi 89% onet tasks 11% | |
| machines | 9 | 0.0031 | onet dimensi 78% onet tasks 22% | |
| serving | 9 | 0.0031 | onet tasks 44% dwas 22% | |
| problems | 9 | 0.0031 | onet dimensi 100% | |
| standards | 9 | 0.0031 | onet dimensi 89% inference 11% | |
| management | 9 | 0.0031 | onet dimensi 78% inference 22% | |
| resources | 9 | 0.0031 | onet dimensi 100% | |
| operations | 9 | 0.0031 | onet dimensi 67% inference 33% |
Provenance Window — Full Source Record · 35-3023.00 · Fast Food and Counter Workers 7 source blocks · click to expand
[Core] [117% incumbents] Balance receipts and payments in cash registers. DWAs: Balance receipts. [Supplemental] [117% incumbents] Perform personnel activities, such as supervising and training employees. DWAs: Train food preparation or food service personnel. [Supplemental] [117% incumbents] Plan, prepare, and deliver meals to individuals with special dietary needs. DWAs: Deliver items. | Prepare foods or meals. | Manage preparation of special meals or diets. [Core] [116% incumbents] Accept payment from customers, and make change as necessary. DWAs: Process customer bills or payments. [Core] [116% incumbents] Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper. DWAs: Operate cash registers. | Process customer bills or payments. | Take customer orders. [Core] [116% incumbents] Communicate with customers regarding orders, comments, and complaints. DWAs: Communicate with customers to resolve complaints or ensure satisfaction. [Core] [116% incumbents] Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. DWAs: Serve food or beverages. [Core] [116% incumbents] Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. DWAs: Clean food preparation areas, facilities, or equipment. [Core] [116% incumbents] Clean and organize eating, service, and kitchen areas. DWAs: Clean food preparation areas, facilities, or equipment. | Clean food service areas. [Core] [116% incumbents] Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. DWAs: Cook foods. [Core] [116% incumbents] Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. DWAs: Package food or supplies. [Core] [116% incumbents] Collect and return dirty dishes to the kitchen for washing. DWAs: Collect dirty dishes or other tableware. [Core] [116% incumbents] Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. DWAs: Clean food preparation areas, facilities, or equipment. | Clean tableware. [Supplemental] [116% incumbents] Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. DWAs: Arrange food for serving. [Supplemental] [116% incumbents] Wash dishes, glassware, and silverware after meals. DWAs: Clean tableware. [Supplemental] [115% incumbents] Distribute food to servers. DWAs: Move equipment, supplies or food to required locations. [Supplemental] [115% incumbents] Notify kitchen personnel of shortages or special orders. DWAs: Communicate dining or order details to kitchen personnel. [Supplemental] [115% incumbents] Replenish foods at serving stations. DWAs: Stock serving stations or dining areas with food or supplies. [Supplemental] [115% incumbents] Arrange tables and decorations according to instructions. DWAs: Arrange tables or dining areas. [Core] [114% incumbents] Serve customers in eating places that specialize in fast service and inexpensive carry-out food. DWAs: Serve food or beverages. [Core] [114% incumbents] Monitor and order supplies or food items, and restock as necessary to maintain inventory. DWAs: Order materials, supplies, or equipment. [Core] [114% incumbents] Set up dining areas for meals, and clear them following meals. DWAs: Arrange tables or dining areas. | Collect dirty dishes or other tableware. [Supplemental] [114% incumbents] Add relishes and garnishes to food orders, according to instructions. DWAs: Add garnishes to food. [Supplemental] [114% incumbents] Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. DWAs: Take customer orders. [Core] [113% incumbents] Brew coffee and tea, and fill containers with requested beverages. DWAs: Prepare hot or cold beverages. [Core] [113% incumbents] Deliver orders to kitchens, and pick up and serve food when it is ready. DWAs: Serve food or beverages. | Communicate dining or order details to kitchen personnel. [Core] [112% incumbents] Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines. DWAs: Serve food or beverages. | Prepare hot or cold beverages. [EMERGING:New] Check and monitor food temperatures while cooking.
--- SKILLS --- Active Listening (imp:3.00 lvl:2.25) — Giving full attention to what other people are saying, taking time to understand Monitoring (imp:2.88 lvl:2.25) — Monitoring/Assessing performance of yourself, other individuals, or organization Speaking (imp:2.62 lvl:2.00) — Talking to others to convey information effectively. Critical Thinking (imp:2.50 lvl:2.50) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Reading Comprehension (imp:2.38 lvl:2.12) — Understanding written sentences and paragraphs in work-related documents. Writing (imp:2.00 lvl:1.75) — Communicating effectively in writing as appropriate for the needs of the audienc Mathematics (imp:2.00 lvl:1.88) — Using mathematics to solve problems. Learning Strategies (imp:2.00 lvl:2.00) — Selecting and using training/instructional methods and procedures appropriate fo Active Learning (imp:1.88 lvl:1.62) — Understanding the implications of new information for both current and future pr Science (imp:1.00) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Customer and Personal Service (imp:3.78 lvl:3.46) — Knowledge of principles and processes for providing customer and personal servic English Language (imp:3.53 lvl:3.13) — Knowledge of the structure and content of the English language including the mea Food Production (imp:3.37 lvl:2.71) — Knowledge of techniques and equipment for planting, growing, and harvesting food Mathematics (imp:3.04 lvl:2.45) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Computers and Electronics (imp:2.70 lvl:2.70) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Administration and Management (imp:2.58 lvl:2.59) — Knowledge of business and management principles involved in strategic planning, Sales and Marketing (imp:2.54 lvl:1.97) — Knowledge of principles and methods for showing, promoting, and selling products Production and Processing (imp:2.40 lvl:2.28) — Knowledge of raw materials, production processes, quality control, costs, and ot Administrative (imp:2.35 lvl:2.27) — Knowledge of administrative and office procedures and systems such as word proce Education and Training (imp:2.33 lvl:1.88) — Knowledge of principles and methods for curriculum and training design, teaching Personnel and Human Resources (imp:2.27 lvl:1.82) — Knowledge of principles and procedures for personnel recruitment, selection, tra Foreign Language (imp:2.21 lvl:1.25) — Knowledge of the structure and content of a foreign (non-English) language inclu Economics and Accounting (imp:2.15 lvl:2.00) — Knowledge of economic and accounting principles and practices, the financial mar Public Safety and Security (imp:2.11 lvl:1.75) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Engineering and Technology (imp:1.90 lvl:0.98) — Knowledge of the practical application of engineering science and technology. Th Telecommunications (imp:1.80 lvl:0.95) — Knowledge of transmission, broadcasting, switching, control, and operation of te Transportation (imp:1.73 lvl:0.86) — Knowledge of principles and methods for moving people or goods by air, rail, sea Psychology (imp:1.72 lvl:1.14) — Knowledge of human behavior and performance; individual differences in ability, Chemistry (imp:1.60 lvl:1.13) — Knowledge of the chemical composition, structure, and properties of substances a Design (imp:1.58 lvl:1.23) — Knowledge of design techniques, tools, and principles involved in production of Communications and Media (imp:1.57 lvl:1.10) — Knowledge of media production, communication, and dissemination techniques and m Law and Government (imp:1.51) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Biology (imp:1.47) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Therapy and Counseling (imp:1.43) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Geography (imp:1.39 lvl:0.64) — Knowledge of principles and methods for describing the features of land, sea, an Physics (imp:1.38) — Knowledge and prediction of physical principles, laws, their interrelationships, Sociology and Anthropology (imp:1.36 lvl:0.69) — Knowledge of group behavior and dynamics, societal trends and influences, human Medicine and Dentistry (imp:1.32) — Knowledge of the information and techniques needed to diagnose and treat human i Philosophy and Theology (imp:1.31) — Knowledge of different philosophical systems and religions. This includes their Fine Arts (imp:1.30) — Knowledge of the theory and techniques required to compose, produce, and perform Building and Construction (imp:1.26) — Knowledge of materials, methods, and the tools involved in the construction or r Mechanical (imp:1.26) — Knowledge of machines and tools, including their designs, uses, repair, and main History and Archeology (imp:1.25) — Knowledge of historical events and their causes, indicators, and effects on civi --- ABILITIES --- Oral Comprehension (imp:3.00 lvl:3.00) — The ability to listen to and understand information and ideas presented through Oral Expression (imp:3.00 lvl:3.00) — The ability to communicate information and ideas in speaking so others will unde Near Vision (imp:3.00 lvl:2.88) — The ability to see details at close range (within a few feet of the observer). Speech Recognition (imp:3.00 lvl:3.00) — The ability to identify and understand the speech of another person. Speech Clarity (imp:3.00 lvl:3.00) — The ability to speak clearly so others can understand you. Time Sharing (imp:2.88 lvl:2.00) — The ability to shift back and forth between two or more activities or sources of Trunk Strength (imp:2.88 lvl:2.38) — The ability to use your abdominal and lower back muscles to support part of the Information Ordering (imp:2.75 lvl:2.00) — The ability to arrange things or actions in a certain order or pattern according Manual Dexterity (imp:2.75 lvl:2.12) — The ability to quickly move your hand, your hand together with your arm, or your Problem Sensitivity (imp:2.62 lvl:2.38) — The ability to tell when something is wrong or is likely to go wrong. It does no Selective Attention (imp:2.62 lvl:2.00) — The ability to concentrate on a task over a period of time without being distrac Arm-Hand Steadiness (imp:2.62 lvl:2.12) — The ability to keep your hand and arm steady while moving your arm or while hold Far Vision (imp:2.50 lvl:2.50) — The ability to see details at a distance. Auditory Attention (imp:2.38 lvl:2.00) — The ability to focus on a single source of sound in the presence of other distra Deductive Reasoning (imp:2.25 lvl:2.00) — The ability to apply general rules to specific problems to produce answers that Memorization (imp:2.25 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced Finger Dexterity (imp:2.25 lvl:2.00) — The ability to make precisely coordinated movements of the fingers of one or bot Written Comprehension (imp:2.12 lvl:2.00) — The ability to read and understand information and ideas presented in writing. Inductive Reasoning (imp:2.12 lvl:2.00) — The ability to combine pieces of information to form general rules or conclusion Number Facility (imp:2.12 lvl:1.88) — The ability to add, subtract, multiply, or divide quickly and correctly. Stamina (imp:2.12 lvl:1.88) — The ability to exert yourself physically over long periods of time without getti Written Expression (imp:2.00 lvl:1.88) — The ability to communicate information and ideas in writing so others will under Fluency of Ideas (imp:2.00 lvl:1.88) — The ability to come up with a number of ideas about a topic (the number of ideas Originality (imp:2.00 lvl:1.75) — The ability to come up with unusual or clever ideas about a given topic or situa Category Flexibility (imp:2.00 lvl:2.00) — The ability to generate or use different sets of rules for combining or grouping Mathematical Reasoning (imp:2.00 lvl:1.62) — The ability to choose the right mathematical methods or formulas to solve a prob Speed of Closure (imp:2.00 lvl:1.75) — The ability to quickly make sense of, combine, and organize information into mea Flexibility of Closure (imp:2.00 lvl:1.88) — The ability to identify or detect a known pattern (a figure, object, word, or so Perceptual Speed (imp:2.00 lvl:2.00) — The ability to quickly and accurately compare similarities and differences among Control Precision (imp:2.00 lvl:1.88) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Multilimb Coordination (imp:2.00 lvl:1.25) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Reaction Time (imp:2.00 lvl:1.12) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Dynamic Strength (imp:2.00 lvl:1.75) — The ability to exert muscle force repeatedly or continuously over time. This inv Extent Flexibility (imp:2.00 lvl:2.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Gross Body Coordination (imp:2.00 lvl:1.38) — The ability to coordinate the movement of your arms, legs, and torso together wh Visual Color Discrimination (imp:2.00 lvl:1.75) — The ability to match or detect differences between colors, including shades of c Gross Body Equilibrium (imp:1.88 lvl:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta Spatial Orientation (imp:1.75 lvl:0.75) — The ability to know your location in relation to the environment or to know wher Visualization (imp:1.75 lvl:1.12) — The ability to imagine how something will look after it is moved around or when Static Strength (imp:1.75 lvl:0.88) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Hearing Sensitivity (imp:1.75 lvl:1.00) — The ability to detect or tell the differences between sounds that vary in pitch Response Orientation (imp:1.62 lvl:0.62) — The ability to choose quickly between two or more movements in response to two o Wrist-Finger Speed (imp:1.62 lvl:0.62) — The ability to make fast, simple, repeated movements of the fingers, hands, and Rate Control (imp:1.38 lvl:0.38) — The ability to time your movements or the movement of a piece of equipment in an Depth Perception (imp:1.38 lvl:0.50) — The ability to judge which of several objects is closer or farther away from you Speed of Limb Movement (imp:1.25 lvl:0.38) — The ability to quickly move the arms and legs. Peripheral Vision (imp:1.25 lvl:0.38) — The ability to see objects or movement of objects to one's side when the eyes ar Explosive Strength (imp:1.12 lvl:0.12) — The ability to use short bursts of muscle force to propel oneself (as in jumping Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo Night Vision (imp:1.00) — The ability to see under low-light conditions. Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated. --- WORK ACTIVITIES --- Getting Information (imp:3.49 lvl:2.67) — Observing, receiving, and otherwise obtaining information from all relevant sour Performing for or Working Directly with the Public (imp:3.45 lvl:3.36) — Performing for people or dealing directly with the public. This includes serving Resolving Conflicts and Negotiating with Others (imp:3.37 lvl:2.46) — Handling complaints, settling disputes, and resolving grievances and conflicts, Communicating with Supervisors, Peers, or Subordinates (imp:3.33 lvl:2.64) — Providing information to supervisors, co-workers, and subordinates by telephone, Assisting and Caring for Others (imp:3.11 lvl:2.89) — Providing personal assistance, medical attention, emotional support, or other pe Training and Teaching Others (imp:2.87 lvl:2.30) — Identifying the educational needs of others, developing formal educational or tr Coordinating the Work and Activities of Others (imp:2.85 lvl:2.14) — Getting members of a group to work together to accomplish tasks. Performing General Physical Activities (imp:2.81 lvl:2.49) — Performing general physical activities includes doing activities that require co Making Decisions and Solving Problems (imp:2.77 lvl:2.51) — Analyzing information and evaluating results to choose the best solution and sol Updating and Using Relevant Knowledge (imp:2.77 lvl:2.39) — Keeping up-to-date technically and applying new knowledge to your job. Monitoring Processes, Materials, or Surroundings (imp:2.76 lvl:2.35) — Monitoring and reviewing information from materials, events, or the environment, Establishing and Maintaining Interpersonal Relationships (imp:2.70 lvl:3.10) — Developing constructive and cooperative working relationships with others, and m Handling and Moving Objects (imp:2.68 lvl:3.01) — Using hands and arms in handling, installing, positioning, and moving materials, Processing Information (imp:2.63 lvl:1.99) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Working with Computers (imp:2.61 lvl:1.77) — Using computers and computer systems (including hardware and software) to progra Organizing, Planning, and Prioritizing Work (imp:2.58 lvl:2.13) — Developing specific goals and plans to prioritize, organize, and accomplish your Developing and Building Teams (imp:2.56 lvl:1.86) — Encouraging and building mutual trust, respect, and cooperation among team membe Selling or Influencing Others (imp:2.52 lvl:2.05) — Convincing others to buy merchandise/goods or to otherwise change their minds or Scheduling Work and Activities (imp:2.49 lvl:1.74) — Scheduling events, programs, and activities, as well as the work of others. Identifying Objects, Actions, and Events (imp:2.44 lvl:2.12) — Identifying information by categorizing, estimating, recognizing differences or Developing Objectives and Strategies (imp:2.41 lvl:1.76) — Establishing long-range objectives and specifying the strategies and actions to Controlling Machines and Processes (imp:2.39 lvl:1.73) — Using either control mechanisms or direct physical activity to operate machines Judging the Qualities of Objects, Services, or People (imp:2.31 lvl:1.62) — Assessing the value, importance, or quality of things or people. Providing Consultation and Advice to Others (imp:2.31 lvl:1.71) — Providing guidance and expert advice to management or other groups on technical, Analyzing Data or Information (imp:2.26 lvl:1.48) — Identifying the underlying principles, reasons, or facts of information by break Coaching and Developing Others (imp:2.25 lvl:1.81) — Identifying the developmental needs of others and coaching, mentoring, or otherw Inspecting Equipment, Structures, or Materials (imp:2.21 lvl:1.79) — Inspecting equipment, structures, or materials to identify the cause of errors o Evaluating Information to Determine Compliance with Standards (imp:2.20 lvl:1.40) — Using relevant information and individual judgment to determine whether events o Thinking Creatively (imp:2.09 lvl:1.65) — Developing, designing, or creating new applications, ideas, relationships, syste Interpreting the Meaning of Information for Others (imp:2.06 lvl:1.51) — Translating or explaining what information means and how it can be used. Communicating with People Outside the Organization (imp:2.04 lvl:1.16) — Communicating with people outside the organization, representing the organizatio Documenting/Recording Information (imp:1.98 lvl:1.23) — Entering, transcribing, recording, storing, or maintaining information in writte Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:1.92 lvl:1.12) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Guiding, Directing, and Motivating Subordinates (imp:1.90 lvl:0.87) — Providing guidance and direction to subordinates, including setting performance Monitoring and Controlling Resources (imp:1.64 lvl:1.04) — Monitoring and controlling resources and overseeing the spending of money. Performing Administrative Activities (imp:1.51 lvl:0.74) — Performing day-to-day administrative tasks such as maintaining information files Repairing and Maintaining Electronic Equipment (imp:1.48 lvl:0.66) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Staffing Organizational Units (imp:1.36) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Repairing and Maintaining Mechanical Equipment (imp:1.35 lvl:0.46) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.33) — Providing documentation, detailed instructions, drawings, or specifications to t Operating Vehicles, Mechanized Devices, or Equipment (imp:1.32) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s --- WORK STYLES --- Dependability (imp:2.06) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cooperation (imp:1.84) — A tendency to be pleasant, helpful, and willing to assist others at work. Social Orientation (imp:1.74) — A tendency to seek out, enjoy, and be energized by social interaction at work. Optimism (imp:1.46) — A tendency to exhibit a positive attitude and positive emotions at work, even un Attention to Detail (imp:1.26) — A tendency to be detail-oriented, organized, and thorough in completing work. Self-Control (imp:1.25) — A tendency to remain calm and composed and to manage emotions effectively in res Stress Tolerance (imp:1.24) — A tendency to cope and function effectively in stressful situations at work. Integrity (imp:1.18) — A tendency to be honest and ethical at work. Empathy (imp:1.17) — A tendency to show concern for others and be sensitive to others' needs and feel Dependability (imp:1.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Sincerity (imp:0.84) — A tendency to be genuine and sincere in interactions with others at work, withou Humility (imp:0.78) — A tendency to be modest and humble when interacting with others at work. Perseverance (imp:0.75) — A tendency to exhibit determination and resolve to perform or complete tasks in Adaptability (imp:0.64) — A tendency to be open to and comfortable with change, new experiences, or ideas Initiative (imp:0.40) — A tendency to be proactive and take on extra responsibilities and tasks that may Achievement Orientation (imp:0.38) — A tendency to establish and maintain personally challenging work-related goals, Self-Confidence (imp:0.34) — A tendency to believe in one's work-related capabilities and ability to control Cautiousness (imp:0.04) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work. Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work. Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res Leadership Orientation (imp:-0.32) — A tendency to lead, take charge, offer opinions, and provide direction at work. Intellectual Curiosity (imp:-0.33) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation (imp:-0.48) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Tolerance for Ambiguity (imp:-0.50) — A tendency to be comfortable with ambiguity and uncertainty at work. --- TRANSFERABLE SKILLS --- Social Perceptiveness (imp:3.00 lvl:2.00) — Being aware of others' reactions and understanding why they react as they do. Coordination (imp:3.00 lvl:2.75) — Adjusting actions in relation to others' actions. Service Orientation (imp:3.00 lvl:2.75) — Actively looking for ways to help people. Judgment and Decision Making (imp:2.38 lvl:1.88) — Considering the relative costs and benefits of potential actions to choose the m Time Management (imp:2.38 lvl:1.88) — Managing one's own time and the time of others. Persuasion (imp:2.00 lvl:2.00) — Persuading others to change their minds or behavior. Instructing (imp:2.00 lvl:2.00) — Teaching others how to do something. Operations Monitoring (imp:2.00 lvl:1.62) — Watching gauges, dials, or other indicators to make sure a machine is working pr Systems Analysis (imp:2.00 lvl:1.62) — Determining how a system should work and how changes in conditions, operations, Management of Personnel Resources (imp:2.00 lvl:1.75) — Motivating, developing, and directing people as they work, identifying the best Negotiation (imp:1.88 lvl:1.62) — Bringing others together and trying to reconcile differences. Complex Problem Solving (imp:1.88 lvl:1.62) — Identifying complex problems and reviewing related information to develop and ev Systems Evaluation (imp:1.88 lvl:1.62) — Identifying measures or indicators of system performance and the actions needed Management of Material Resources (imp:1.75 lvl:1.12) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Operation and Control (imp:1.62 lvl:0.62) — Controlling operations of equipment or systems. Quality Control Analysis (imp:1.62 lvl:1.00) — Conducting tests and inspections of products, services, or processes to evaluate Troubleshooting (imp:1.50 lvl:0.50) — Determining causes of operating errors and deciding what to do about it. Management of Financial Resources (imp:1.50 lvl:0.50) — Determining how money will be spent to get the work done, and accounting for the Technology Design (imp:1.25 lvl:0.25) — Generating or adapting equipment and technology to serve user needs. Programming (imp:1.12 lvl:0.12) — Writing computer programs for various purposes. Operations Analysis (imp:1.00) — Analyzing needs and product requirements to create a design. Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job. Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications. Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o Repairing (imp:1.00) — Repairing machines or systems using the needed tools.
--- NATIONAL WAGES --- total_employment : 3,854,050 annual_median : $31,200 annual_pct10 : $22,840 annual_pct25 : $27,700 annual_pct75 : $36,070 annual_pct90 : $42,650 annual_mean : $32,150 hourly_median : $15.00 --- GEOGRAPHIC DISPERSION --- highest_state : California ($42,280) lowest_state : Guam ($20,770) dispersion_ratio : 2.036x --- TOP STATES BY WAGE (54 total) --- Accommodation and Food Services emp: 3,367,270 median: $ 30,800 Retail Trade emp: 220,820 median: $ 34,790 Educational Services emp: 117,240 median: $ 35,370 Arts, Entertainment, and Recreation emp: 46,850 median: $ 33,260 Manufacturing emp: 26,910 median: $ 34,090 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 18,120 median: $ 37,820 Health Care and Social Assistance emp: 17,080 median: $ 36,850 Information emp: 13,430 median: $ 27,860 Administrative and Support and Waste Management and Remediation Services emp: 9,060 median: $ 32,900 Wholesale Trade emp: 4,260 median: $ 34,990 --- TOP INDUSTRIES BY EMPLOYMENT (15 total) --- Accommodation and Food Services emp: 3,367,270 median: $ 30,800 Retail Trade emp: 220,820 median: $ 34,790 Educational Services emp: 117,240 median: $ 35,370 Arts, Entertainment, and Recreation emp: 46,850 median: $ 33,260 Manufacturing emp: 26,910 median: $ 34,090 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 18,120 median: $ 37,820 Health Care and Social Assistance emp: 17,080 median: $ 36,850 Information emp: 13,430 median: $ 27,860 Administrative and Support and Waste Management and Remediation Services emp: 9,060 median: $ 32,900 Wholesale Trade emp: 4,260 median: $ 34,990
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:04:36.158998Z --- SEMANTIC NEIGHBORS (5) --- Title: Fast-food restaurant (similarity: 0.4898) URL: https://en.wikipedia.org/wiki/Fast-food_restaurant QID: Q1751429 Extract: A fast-food restaurant, also known as a quick-service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast-food cuisine and has minimal table service. The food served in fast-food restaurants is typically part of a "meat-sweet diet", offered from a limited menu, co Title: Fast food (similarity: 0.4737) URL: https://en.wikipedia.org/wiki/Fast_food QID: Q81799 Extract: Fast food is a type of mass-produced food designed for commercial resale, with a strong priority placed on speed of service. Fast food is a commercial term, limited to food sold in a restaurant or store with frozen, preheated or precooked ingredients and served in packaging for take-out or takeaway. Title: One Big Beautiful Bill Act (similarity: 0.2182) URL: https://en.wikipedia.org/wiki/One_Big_Beautiful_Bill_Act QID: Q134500668 Extract: The One Big Beautiful Bill Act (OBBBA) or the Big Beautiful Bill, is a U.S. federal statute passed by the 119th United States Congress containing tax and spending policies that form the core of President Donald Trump's second-term agenda. The bill was signed into law by Trump on July 4, 2025. Althou Title: Criticism of fast food (similarity: 0.3529) URL: https://en.wikipedia.org/wiki/Criticism_of_fast_food QID: Q5186838 Extract: Fast food has been criticized for negative health effects, animal cruelty, cases of worker exploitation, children-targeted marketing and claims of cultural degradation via shifts in people's eating patterns away from traditional foods. Fast food chains have come under fire from consumer groups, such Title: Bacaro (similarity: 0.1143) URL: https://en.wikipedia.org/wiki/Bacaro QID: Q57727129 Extract: A bacaro is a type of Venetian osteria, usually simply furnished and sometimes standing-room only. Bacari serve wine in small glasses, ombre, accompanied by cicchetti, food offerings typically displayed on and served from a counter.
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Strong confidence based on comprehensive O*NET data including detailed task descriptions, clear skill requirements, and robust wage data from BLS OEWS May 2025 covering nearly 4 million workers.
inferred_at : 2026-06-03T20:58:36.041696+00:00
tokens_input : 4,539
tokens_output : 4,368
cost_usd : $0.047932
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No exact Wikipedia match found, though 'Fast-food restaurant' provides relevant industry context about the work environment and business model these workers operate within.
--- PROSE FIELDS ---
ROLE SUMMARY:
Fast Food and Counter Workers are customer-facing service employees who take orders, serve food and beverages, handle payments, and maintain cleanliness in quick-service restaurants and cafeterias. They represent the frontline of food service operations with over 3.8 million workers employed nationally according to BLS OEWS May 2025. These roles require strong interpersonal skills, multitasking abilities, and dependability to deliver efficient customer service in fast-paced environments.
DAY IN THE LIFE:
Workers begin shifts by checking equipment and food temperatures, then greet customers and take orders using point-of-sale systems or cash registers. They serve prepared foods from steam tables or counters, prepare simple items like sandwiches and beverages, and process payments while making accurate change. Throughout their shift, they communicate with customers about orders and resolve complaints, coordinate with kitchen staff and supervisors, and perform cleaning duties including sweeping, mopping, and sanitizing equipment. During busy periods, they multitask between taking orders, serving food, and maintaining cleanliness standards while training new team members.
WHO THRIVES:
Individuals who excel in this role possess strong social orientation and enjoy direct customer interaction, demonstrating patience and optimism even during stressful periods. They have excellent oral communication abilities and speech clarity to effectively take orders and resolve conflicts. Successful workers are highly dependable and cooperative team players who can coordinate multiple tasks simultaneously while maintaining attention to detail for order accuracy and food safety. Those who thrive often have good physical stamina for standing long periods and trunk strength for lifting supplies, combined with time management skills to work efficiently during peak service hours.
CAREER ENTRY:
Most positions require no formal education beyond basic literacy and numeracy skills, with 56.3% of workers having less than a high school diploma according to O*NET education data. New hires typically receive on-the-job training in food safety, customer service protocols, and equipment operation during their first few weeks. Many employers provide training in cash handling, point-of-sale systems, and food preparation basics, making this an accessible entry point into the workforce for young people and career changers.
CAREER TRAJECTORY:
This role often serves as a stepping stone to supervisory positions within food service or retail operations, with experienced workers advancing to shift leader, assistant manager, or general manager roles. Many workers transition to related positions such as restaurant cooks, food preparation supervisors, or customer service roles in retail environments. Some use the customer service and business operations experience gained to pursue opportunities in hospitality management, entrepreneurship, or transition to other service industries with similar skill requirements.
MARKET INTELLIGENCE:
The occupation employs 3,854,050 workers with a median annual wage of $31,200 according to BLS OEWS May 2025, ranging from $22,840 at the 10th percentile to $42,650 at the 90th percentile. Geographic wage variation is moderate with California offering the highest wages at $42,280 compared to Guam's lowest at $20,770, representing a 2.04x ratio. Employment is heavily concentrated in Accommodation and Food Services (3.37 million workers) with significant presence in Retail Trade (220,820) and Educational Services (117,240). The large employment base and high turnover rates typical of the industry suggest consistent job availability, though wages remain relatively low compared to other occupations requiring similar skill levels.
AUTOMATION OUTLOOK:
Moderate automation risk exists as technology increasingly handles order-taking through kiosks and mobile apps, and payment processing becomes more automated. However, the human elements of food serving, customer interaction for complex orders or complaints, and cleaning activities remain difficult to automate effectively, particularly in establishments requiring personal service and problem-solving capabilities.
--- REASONED EDGES ---
[task_similarity] Baristas (35-3023.01) — confidence:high
reasoning: Both roles involve taking customer orders, serving beverages, operating cash registers, and maintaining cleanliness in food service environments.
data: Shared tasks: Accept payment from customers, Serve food/beverages, Clean equipment
data: Both require Customer and Personal Service knowledge (imp:3.8)
[skill_overlap] Food Preparation Workers (35-2021.00) — confidence:high
reasoning: Significant overlap in food production knowledge and preparation activities, with both roles preparing simple food items and maintaining food safety standards.
data: Shared knowledge: Food Production (imp:3.4)
data: Task overlap: Prepare daily food items and cook simple foods
[riasec_cluster] Waiters and Waitresses (35-3031.00) — confidence:medium
reasoning: Both occupations share high Conventional and Realistic RIASEC codes, emphasizing structured customer service and practical task execution.
data: RIASEC profile C:4.96, R:4.83
data: Shared work activities: Performing for or Working Directly with the Public (imp:3.5)
[career_pathway] Dining Room and Cafeteria Attendants and Bartender Helpers (35-9011.00) — confidence:medium
reasoning: Natural progression path as both roles involve food service support functions and cleaning duties in restaurant environments.
data: Job Zone 2 preparation level
data: Shared cleaning and customer service responsibilities
[transferable_skill] Cooks, Fast Food (35-2011.00) — confidence:high
reasoning: Food production knowledge and basic cooking skills transfer directly, with both roles requiring coordination and service orientation abilities.
data: Transferable skills: Coordination (imp:3.0), Service Orientation (imp:3.0)
data: Knowledge overlap: Food Production (imp:3.4)
[skill_overlap] Retail Salespersons (41-2031.00) — confidence:medium
reasoning: Strong overlap in customer service skills, payment processing, and working directly with the public in retail environments.
data: Shared abilities: Oral Comprehension, Oral Expression (imp:3.0)
data: Similar work activities: Getting Information, Performing for or Working Directly with the Public
--- NORMALIZER SIGNALS ---
match_keywords : ['fast food worker', 'counter worker', 'food service', 'quick service', 'cashier food', 'restaurant attendant', 'cafeteria worker', 'food counter']
exclude_keywords : ['manager', 'supervisor', 'chef', 'bartender', 'server']
title_patterns : ['*food*counter*', '*fast*food*', '*counter*worker*', '*cafeteria*', '*food*service*']
common_variations: ['fast food employee', 'QSR worker', 'food counter attendant', 'quick service worker', 'restaurant crew member', 'food service associate', 'counter service', 'cafeteria attendant']
total_terms : 40 top_words : ['food', 'tendency', 'others', 'equipment', 'service', 'fast', 'customer', 'orders', 'principles', 'customers', 'serve', 'includes', 'control', 'objects', 'activities', 'beverages', 'materials', 'ideas', 'techniques', 'body'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── food 57 0.01945 wikipedia wikipedia:32% dwas:26% inference:23% tendency 42 0.01433 onet_dimensions onet_dimensions:100% others 38 0.01297 onet_dimensions onet_dimensions:100% equipment 34 0.01160 onet_dimensions onet_dimensions:68% dwas:15% onet_tasks:9% service 20 0.00683 inference inference:55% wikipedia:15% onet_tasks:10% fast 19 0.00649 wikipedia wikipedia:74% inference:16% onet_tasks:5% customer 16 0.00546 inference inference:44% onet_dimensions:25% dwas:25% orders 16 0.00546 onet_tasks onet_tasks:44% inference:38% dwas:12% principles 16 0.00546 onet_dimensions onet_dimensions:100% customers 12 0.00410 onet_tasks onet_tasks:50% onet_dimensions:25% inference:17% serve 12 0.00410 onet_tasks onet_tasks:33% dwas:33% inference:17% includes 12 0.00410 onet_dimensions onet_dimensions:100% control 12 0.00410 onet_dimensions onet_dimensions:100% objects 12 0.00410 onet_dimensions onet_dimensions:100% activities 11 0.00375 onet_dimensions onet_dimensions:82% onet_tasks:9% inference:9% beverages 11 0.00375 dwas dwas:55% onet_tasks:27% inference:18% materials 11 0.00375 onet_dimensions onet_dimensions:91% dwas:9% ideas 11 0.00375 onet_dimensions onet_dimensions:100% techniques 10 0.00341 onet_dimensions onet_dimensions:100% body 10 0.00341 onet_dimensions onet_dimensions:100% orientation 10 0.00341 onet_dimensions onet_dimensions:90% inference:10% personnel 9 0.00307 onet_dimensions onet_dimensions:44% dwas:33% onet_tasks:22% needs 9 0.00307 onet_dimensions onet_dimensions:89% onet_tasks:11% machines 9 0.00307 onet_dimensions onet_dimensions:78% onet_tasks:22% serving 9 0.00307 onet_tasks onet_tasks:44% dwas:22% inference:22% problems 9 0.00307 onet_dimensions onet_dimensions:100% standards 9 0.00307 onet_dimensions onet_dimensions:89% inference:11% management 9 0.00307 onet_dimensions onet_dimensions:78% inference:22% resources 9 0.00307 onet_dimensions onet_dimensions:100% operations 9 0.00307 onet_dimensions onet_dimensions:67% inference:33% quickly 9 0.00307 onet_dimensions onet_dimensions:100% clean 8 0.00273 dwas dwas:75% onet_tasks:25% needed 8 0.00273 onet_dimensions onet_dimensions:88% onet_tasks:12% monitoring 8 0.00273 onet_dimensions onet_dimensions:100% effectively 8 0.00273 onet_dimensions onet_dimensions:75% inference:25% procedures 8 0.00273 onet_dimensions onet_dimensions:100% problem 8 0.00273 onet_dimensions onet_dimensions:88% inference:12% rules 8 0.00273 onet_dimensions onet_dimensions:100% services 8 0.00273 onet_dimensions onet_dimensions:75% inference:25% production 8 0.00273 onet_dimensions onet_dimensions:100%