Supervisors begin by inspecting facilities to assess cleaning needs and evaluate staff performance from the previous shift. They coordinate with desk clerks or admitting personnel about room readiness, plan employee work schedules, and forecast staffing needs based on occupancy or facility usage patterns. Throughout the day, they distribute supplies and equipment to workers, provide hands-on training and coaching, and may perform cleaning duties themselves when needed. They maintain inventory levels, check equipment functionality, and select appropriate cleaning materials for different surfaces and furnishings. Regular communication with upper management about operational status and problem-solving rounds out their daily responsibilities.
Successful supervisors combine strong leadership orientation with practical problem-solving abilities and attention to detail. They excel at oral communication and active listening, essential for coordinating diverse cleaning teams and interfacing with facility management. These individuals demonstrate high dependability and cooperation while maintaining the social perceptiveness needed to motivate and develop staff. The role suits those comfortable with both administrative tasks like scheduling and inventory management, and hands-on oversight requiring physical presence on-site. Strong time management skills and the ability to adapt to changing priorities across multiple locations or shifts are crucial for success.
This role maintains strong resilience against automation due to its emphasis on human coordination, quality assessment, and staff development activities. While cleaning equipment and inventory management systems continue advancing, the core functions of supervising diverse teams, conducting facility inspections requiring judgment, and providing training and coaching remain fundamentally human-centered and difficult to automate.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| tendency | 42 | 0.0152 | onet dimensi 100% | |
| equipment | 38 | 0.0137 | onet dimensi 61% onet tasks 18% | |
| others | 38 | 0.0137 | onet dimensi 100% | |
| maintenance | 21 | 0.0076 | dwas 52% onet dimensi 19% | |
| activities | 20 | 0.0072 | onet dimensi 45% dwas 40% | |
| management | 19 | 0.0069 | inference 63% onet dimensi 37% | |
| services | 16 | 0.0058 | onet dimensi 38% inference 38% | |
| cleaning | 16 | 0.0058 | inference 44% dwas 31% | |
| principles | 16 | 0.0058 | onet dimensi 100% | |
| materials | 15 | 0.0054 | onet dimensi 67% dwas 20% | |
| procedures | 13 | 0.0047 | onet dimensi 62% dwas 23% | |
| standards | 13 | 0.0047 | onet dimensi 62% onet tasks 15% | |
| needs | 12 | 0.0043 | onet dimensi 67% inference 25% | |
| includes | 12 | 0.0043 | onet dimensi 100% | |
| control | 12 | 0.0043 | onet dimensi 100% | |
| objects | 12 | 0.0043 | onet dimensi 100% | |
| ideas | 11 | 0.0040 | onet dimensi 100% | |
| personnel | 10 | 0.0036 | onet tasks 40% onet dimensi 40% | |
| facility | 10 | 0.0036 | inference 70% onet tasks 10% | |
| performance | 10 | 0.0036 | onet dimensi 70% onet tasks 20% | |
| problems | 10 | 0.0036 | onet dimensi 90% onet tasks 10% | |
| actions | 10 | 0.0036 | onet dimensi 80% onet tasks 10% | |
| techniques | 10 | 0.0036 | onet dimensi 100% | |
| body | 10 | 0.0036 | onet dimensi 100% | |
| orientation | 10 | 0.0036 | onet dimensi 90% inference 10% | |
| staff | 9 | 0.0032 | inference 44% onet tasks 22% | |
| problem | 9 | 0.0032 | onet dimensi 78% inference 22% | |
| human | 9 | 0.0032 | onet dimensi 78% inference 22% | |
| resources | 9 | 0.0032 | onet dimensi 100% | |
| production | 9 | 0.0032 | onet dimensi 89% wikipedia 11% |
Provenance Window — Full Source Record · 37-1011.00 · First-Line Supervisors of Housekeeping and Janitorial Workers 7 source blocks · click to expand
[Core] [68% incumbents] Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy. DWAs: Confer with coworkers to coordinate maintenance or cleaning activities. [Core] [68% incumbents] Plan and prepare employee work schedules. DWAs: Plan employee work schedules. [Core] [68% incumbents] Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering. DWAs: Determine resource needs. [Core] [67% incumbents] Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services. DWAs: Supervise maintenance workers. [Core] [67% incumbents] Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. DWAs: Select equipment, materials, or supplies for cleaning or maintenance activities. [Core] [67% incumbents] Perform or assist with cleaning duties as necessary. DWAs: Clean facilities or sites. [Core] [67% incumbents] Inspect and evaluate the physical condition of facilities to determine the type of work required. DWAs: Inspect buildings or grounds to determine condition. [Core] [67% incumbents] Inventory stock to ensure that supplies and equipment are available in adequate amounts. DWAs: Inventory materials or equipment. [Core] [67% incumbents] Issue supplies and equipment to workers. DWAs: Distribute supplies to workers. [Core] [67% incumbents] Check and maintain equipment to ensure that it is in working order. DWAs: Maintain equipment or systems to ensure proper functioning. [Core] [67% incumbents] Maintain required records of work hours, budgets, payrolls, and other information. DWAs: Document work hours or activities. [Core] [67% incumbents] Direct activities for stopping the spread of infections in facilities, such as hospitals. DWAs: Supervise maintenance workers. [Core] [67% incumbents] Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. DWAs: Confer with coworkers to coordinate maintenance or cleaning activities. [Core] [67% incumbents] Investigate complaints about service and equipment, and take corrective action. DWAs: Investigate work related complaints to determine corrective actions. [Core] [67% incumbents] Instruct staff in work policies and procedures, and the use and maintenance of equipment. DWAs: Instruct staff in work policies or procedures. [Core] [67% incumbents] Select and order or purchase new equipment, supplies, or furnishings. DWAs: Select equipment, materials, or supplies for cleaning or maintenance activities. [Core] [67% incumbents] Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses. DWAs: Document work hours or activities. [Core] [67% incumbents] Confer with staff to resolve performance and personnel problems, and to discuss company policies. DWAs: Confer with coworkers to coordinate maintenance or cleaning activities. | Instruct staff in work policies or procedures. [Core] [67% incumbents] Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals. DWAs: Evaluate current or prospective maintenance employees. [Core] [66% incumbents] Inspect work performed to ensure that it meets specifications and established standards. DWAs: Inspect work to ensure standards are met. [Core] [66% incumbents] Establish and implement operational standards and procedures for the departments supervised. DWAs: Establish work standards. [Core] [66% incumbents] Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment. DWAs: Arrange maintenance activities. | Recommend changes or corrective procedures. [Core] [66% incumbents] Recommend changes that could improve service and increase operational efficiency. DWAs: Recommend organizational process or policy changes. [Supplemental] [66% incumbents] Perform financial tasks, such as estimating costs and preparing and managing budgets. DWAs: Estimate maintenance service requirements or costs. [Supplemental] [66% incumbents] Screen job applicants, and hire new employees. DWAs: Evaluate current or prospective maintenance employees. [Supplemental] [64% incumbents] Perform grounds maintenance tasks, such as removing snow and mowing the lawn. DWAs: Remove snow.
--- SKILLS --- Speaking (imp:3.25 lvl:3.38) — Talking to others to convey information effectively. Monitoring (imp:3.25 lvl:3.88) — Monitoring/Assessing performance of yourself, other individuals, or organization Active Listening (imp:3.12 lvl:3.12) — Giving full attention to what other people are saying, taking time to understand Critical Thinking (imp:3.12 lvl:3.25) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Learning Strategies (imp:3.12 lvl:3.00) — Selecting and using training/instructional methods and procedures appropriate fo Reading Comprehension (imp:3.00 lvl:3.25) — Understanding written sentences and paragraphs in work-related documents. Writing (imp:2.88 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc Active Learning (imp:2.88 lvl:2.88) — Understanding the implications of new information for both current and future pr Mathematics (imp:2.12 lvl:2.12) — Using mathematics to solve problems. Science (imp:1.00) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Customer and Personal Service (imp:4.41 lvl:4.65) — Knowledge of principles and processes for providing customer and personal servic English Language (imp:3.93 lvl:3.60) — Knowledge of the structure and content of the English language including the mea Administration and Management (imp:3.69 lvl:3.79) — Knowledge of business and management principles involved in strategic planning, Education and Training (imp:3.35 lvl:4.15) — Knowledge of principles and methods for curriculum and training design, teaching Public Safety and Security (imp:3.29 lvl:3.08) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Personnel and Human Resources (imp:3.19 lvl:3.16) — Knowledge of principles and procedures for personnel recruitment, selection, tra Administrative (imp:3.11 lvl:3.69) — Knowledge of administrative and office procedures and systems such as word proce Production and Processing (imp:2.81 lvl:3.13) — Knowledge of raw materials, production processes, quality control, costs, and ot Economics and Accounting (imp:2.72 lvl:2.23) — Knowledge of economic and accounting principles and practices, the financial mar Mathematics (imp:2.51 lvl:2.54) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Psychology (imp:2.45 lvl:2.56) — Knowledge of human behavior and performance; individual differences in ability, Computers and Electronics (imp:2.38 lvl:2.41) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Engineering and Technology (imp:2.20 lvl:1.64) — Knowledge of the practical application of engineering science and technology. Th Foreign Language (imp:2.17 lvl:1.82) — Knowledge of the structure and content of a foreign (non-English) language inclu Chemistry (imp:2.10 lvl:2.35) — Knowledge of the chemical composition, structure, and properties of substances a Law and Government (imp:1.97 lvl:1.88) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Sales and Marketing (imp:1.92 lvl:1.71) — Knowledge of principles and methods for showing, promoting, and selling products Telecommunications (imp:1.87 lvl:1.14) — Knowledge of transmission, broadcasting, switching, control, and operation of te Medicine and Dentistry (imp:1.85 lvl:1.18) — Knowledge of the information and techniques needed to diagnose and treat human i Communications and Media (imp:1.84 lvl:1.71) — Knowledge of media production, communication, and dissemination techniques and m Food Production (imp:1.83) — Knowledge of techniques and equipment for planting, growing, and harvesting food Biology (imp:1.82 lvl:1.16) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Therapy and Counseling (imp:1.80 lvl:1.71) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Mechanical (imp:1.79 lvl:1.50) — Knowledge of machines and tools, including their designs, uses, repair, and main Building and Construction (imp:1.66 lvl:1.27) — Knowledge of materials, methods, and the tools involved in the construction or r Design (imp:1.65 lvl:0.96) — Knowledge of design techniques, tools, and principles involved in production of Sociology and Anthropology (imp:1.64 lvl:0.99) — Knowledge of group behavior and dynamics, societal trends and influences, human Transportation (imp:1.57 lvl:1.01) — Knowledge of principles and methods for moving people or goods by air, rail, sea Physics (imp:1.49 lvl:0.78) — Knowledge and prediction of physical principles, laws, their interrelationships, Fine Arts (imp:1.44) — Knowledge of the theory and techniques required to compose, produce, and perform Geography (imp:1.34 lvl:0.98) — Knowledge of principles and methods for describing the features of land, sea, an Philosophy and Theology (imp:1.34) — Knowledge of different philosophical systems and religions. This includes their History and Archeology (imp:1.24) — Knowledge of historical events and their causes, indicators, and effects on civi --- ABILITIES --- Oral Expression (imp:3.88 lvl:3.75) — The ability to communicate information and ideas in speaking so others will unde Oral Comprehension (imp:3.62 lvl:3.75) — The ability to listen to and understand information and ideas presented through Problem Sensitivity (imp:3.25 lvl:3.00) — The ability to tell when something is wrong or is likely to go wrong. It does no Information Ordering (imp:3.25 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according Near Vision (imp:3.25 lvl:3.12) — The ability to see details at close range (within a few feet of the observer). Speech Recognition (imp:3.25 lvl:3.12) — The ability to identify and understand the speech of another person. Speech Clarity (imp:3.25 lvl:3.12) — The ability to speak clearly so others can understand you. Deductive Reasoning (imp:3.12 lvl:3.00) — The ability to apply general rules to specific problems to produce answers that Category Flexibility (imp:3.12 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping Written Comprehension (imp:3.00 lvl:3.00) — The ability to read and understand information and ideas presented in writing. Written Expression (imp:3.00 lvl:3.00) — The ability to communicate information and ideas in writing so others will under Inductive Reasoning (imp:3.00 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion Manual Dexterity (imp:3.00 lvl:2.12) — The ability to quickly move your hand, your hand together with your arm, or your Far Vision (imp:3.00 lvl:3.00) — The ability to see details at a distance. Trunk Strength (imp:2.88 lvl:2.88) — The ability to use your abdominal and lower back muscles to support part of the Fluency of Ideas (imp:2.75 lvl:2.62) — The ability to come up with a number of ideas about a topic (the number of ideas Arm-Hand Steadiness (imp:2.75 lvl:2.25) — The ability to keep your hand and arm steady while moving your arm or while hold Static Strength (imp:2.75 lvl:2.25) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Originality (imp:2.62 lvl:2.25) — The ability to come up with unusual or clever ideas about a given topic or situa Flexibility of Closure (imp:2.62 lvl:2.25) — The ability to identify or detect a known pattern (a figure, object, word, or so Selective Attention (imp:2.62 lvl:2.25) — The ability to concentrate on a task over a period of time without being distrac Number Facility (imp:2.50 lvl:2.62) — The ability to add, subtract, multiply, or divide quickly and correctly. Perceptual Speed (imp:2.50 lvl:2.12) — The ability to quickly and accurately compare similarities and differences among Finger Dexterity (imp:2.50 lvl:2.12) — The ability to make precisely coordinated movements of the fingers of one or bot Control Precision (imp:2.50 lvl:2.25) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Multilimb Coordination (imp:2.50 lvl:2.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Stamina (imp:2.50 lvl:2.25) — The ability to exert yourself physically over long periods of time without getti Visual Color Discrimination (imp:2.50 lvl:2.12) — The ability to match or detect differences between colors, including shades of c Time Sharing (imp:2.25 lvl:2.12) — The ability to shift back and forth between two or more activities or sources of Dynamic Strength (imp:2.25 lvl:2.12) — The ability to exert muscle force repeatedly or continuously over time. This inv Extent Flexibility (imp:2.25 lvl:2.25) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Mathematical Reasoning (imp:2.12 lvl:2.00) — The ability to choose the right mathematical methods or formulas to solve a prob Memorization (imp:2.12 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced Speed of Closure (imp:2.12 lvl:2.12) — The ability to quickly make sense of, combine, and organize information into mea Visualization (imp:2.12 lvl:2.12) — The ability to imagine how something will look after it is moved around or when Gross Body Coordination (imp:2.12 lvl:2.00) — The ability to coordinate the movement of your arms, legs, and torso together wh Gross Body Equilibrium (imp:2.00 lvl:1.62) — The ability to keep or regain your body balance or stay upright when in an unsta Depth Perception (imp:2.00 lvl:1.88) — The ability to judge which of several objects is closer or farther away from you Reaction Time (imp:1.88 lvl:1.12) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Wrist-Finger Speed (imp:1.88 lvl:1.38) — The ability to make fast, simple, repeated movements of the fingers, hands, and Hearing Sensitivity (imp:1.88 lvl:1.50) — The ability to detect or tell the differences between sounds that vary in pitch Auditory Attention (imp:1.88 lvl:1.25) — The ability to focus on a single source of sound in the presence of other distra Spatial Orientation (imp:1.75 lvl:1.12) — The ability to know your location in relation to the environment or to know wher Response Orientation (imp:1.75 lvl:1.50) — The ability to choose quickly between two or more movements in response to two o Rate Control (imp:1.75 lvl:1.50) — The ability to time your movements or the movement of a piece of equipment in an Speed of Limb Movement (imp:1.75 lvl:1.50) — The ability to quickly move the arms and legs. Night Vision (imp:1.50 lvl:0.62) — The ability to see under low-light conditions. Peripheral Vision (imp:1.50 lvl:0.62) — The ability to see objects or movement of objects to one's side when the eyes ar Explosive Strength (imp:1.38 lvl:0.62) — The ability to use short bursts of muscle force to propel oneself (as in jumping Sound Localization (imp:1.38 lvl:0.38) — The ability to tell the direction from which a sound originated. Glare Sensitivity (imp:1.25 lvl:0.38) — The ability to see objects in the presence of a glare or bright lighting. Dynamic Flexibility (imp:1.12 lvl:0.12) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo --- WORK ACTIVITIES --- Communicating with Supervisors, Peers, or Subordinates (imp:4.55 lvl:4.83) — Providing information to supervisors, co-workers, and subordinates by telephone, Coordinating the Work and Activities of Others (imp:4.44 lvl:5.05) — Getting members of a group to work together to accomplish tasks. Inspecting Equipment, Structures, or Materials (imp:4.37 lvl:4.74) — Inspecting equipment, structures, or materials to identify the cause of errors o Guiding, Directing, and Motivating Subordinates (imp:4.37 lvl:4.71) — Providing guidance and direction to subordinates, including setting performance Training and Teaching Others (imp:4.27 lvl:4.34) — Identifying the educational needs of others, developing formal educational or tr Getting Information (imp:4.20 lvl:4.46) — Observing, receiving, and otherwise obtaining information from all relevant sour Coaching and Developing Others (imp:4.19 lvl:3.92) — Identifying the developmental needs of others and coaching, mentoring, or otherw Assisting and Caring for Others (imp:4.13 lvl:4.68) — Providing personal assistance, medical attention, emotional support, or other pe Making Decisions and Solving Problems (imp:4.11 lvl:4.71) — Analyzing information and evaluating results to choose the best solution and sol Developing and Building Teams (imp:4.09 lvl:3.68) — Encouraging and building mutual trust, respect, and cooperation among team membe Establishing and Maintaining Interpersonal Relationships (imp:4.06 lvl:4.73) — Developing constructive and cooperative working relationships with others, and m Monitoring and Controlling Resources (imp:4.04 lvl:3.51) — Monitoring and controlling resources and overseeing the spending of money. Scheduling Work and Activities (imp:3.91 lvl:4.51) — Scheduling events, programs, and activities, as well as the work of others. Organizing, Planning, and Prioritizing Work (imp:3.89 lvl:4.72) — Developing specific goals and plans to prioritize, organize, and accomplish your Identifying Objects, Actions, and Events (imp:3.85 lvl:4.59) — Identifying information by categorizing, estimating, recognizing differences or Performing Administrative Activities (imp:3.84 lvl:3.81) — Performing day-to-day administrative tasks such as maintaining information files Interpreting the Meaning of Information for Others (imp:3.80 lvl:3.57) — Translating or explaining what information means and how it can be used. Resolving Conflicts and Negotiating with Others (imp:3.78 lvl:3.81) — Handling complaints, settling disputes, and resolving grievances and conflicts, Evaluating Information to Determine Compliance with Standards (imp:3.77 lvl:3.85) — Using relevant information and individual judgment to determine whether events o Updating and Using Relevant Knowledge (imp:3.74 lvl:4.11) — Keeping up-to-date technically and applying new knowledge to your job. Working with Computers (imp:3.74 lvl:3.79) — Using computers and computer systems (including hardware and software) to progra Monitoring Processes, Materials, or Surroundings (imp:3.73 lvl:4.38) — Monitoring and reviewing information from materials, events, or the environment, Performing for or Working Directly with the Public (imp:3.69 lvl:4.03) — Performing for people or dealing directly with the public. This includes serving Staffing Organizational Units (imp:3.67 lvl:3.36) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Handling and Moving Objects (imp:3.64 lvl:4.08) — Using hands and arms in handling, installing, positioning, and moving materials, Processing Information (imp:3.61 lvl:4.29) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Providing Consultation and Advice to Others (imp:3.59 lvl:3.71) — Providing guidance and expert advice to management or other groups on technical, Judging the Qualities of Objects, Services, or People (imp:3.55 lvl:4.74) — Assessing the value, importance, or quality of things or people. Performing General Physical Activities (imp:3.51 lvl:3.97) — Performing general physical activities includes doing activities that require co Documenting/Recording Information (imp:3.47 lvl:3.40) — Entering, transcribing, recording, storing, or maintaining information in writte Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.44 lvl:3.77) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Developing Objectives and Strategies (imp:3.36 lvl:3.19) — Establishing long-range objectives and specifying the strategies and actions to Selling or Influencing Others (imp:3.32 lvl:3.01) — Convincing others to buy merchandise/goods or to otherwise change their minds or Thinking Creatively (imp:3.28 lvl:3.74) — Developing, designing, or creating new applications, ideas, relationships, syste Analyzing Data or Information (imp:3.24 lvl:3.30) — Identifying the underlying principles, reasons, or facts of information by break Controlling Machines and Processes (imp:3.24 lvl:3.70) — Using either control mechanisms or direct physical activity to operate machines Repairing and Maintaining Electronic Equipment (imp:3.05 lvl:3.41) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Repairing and Maintaining Mechanical Equipment (imp:2.78 lvl:2.83) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:2.63 lvl:2.79) — Providing documentation, detailed instructions, drawings, or specifications to t Operating Vehicles, Mechanized Devices, or Equipment (imp:2.56 lvl:2.51) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s Communicating with People Outside the Organization (imp:2.43 lvl:2.40) — Communicating with people outside the organization, representing the organizatio --- WORK STYLES --- Dependability (imp:2.62) — A tendency to be reliable, responsible, and consistent in meeting work-related o Leadership Orientation (imp:2.46) — A tendency to lead, take charge, offer opinions, and provide direction at work. Attention to Detail (imp:2.00) — A tendency to be detail-oriented, organized, and thorough in completing work. Dependability (imp:2.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cooperation (imp:1.88) — A tendency to be pleasant, helpful, and willing to assist others at work. Integrity (imp:1.76) — A tendency to be honest and ethical at work. Self-Control (imp:1.70) — A tendency to remain calm and composed and to manage emotions effectively in res Social Orientation (imp:1.65) — A tendency to seek out, enjoy, and be energized by social interaction at work. Stress Tolerance (imp:1.58) — A tendency to cope and function effectively in stressful situations at work. Initiative (imp:1.50) — A tendency to be proactive and take on extra responsibilities and tasks that may Perseverance (imp:1.49) — A tendency to exhibit determination and resolve to perform or complete tasks in Cautiousness (imp:1.38) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Optimism (imp:1.36) — A tendency to exhibit a positive attitude and positive emotions at work, even un Achievement Orientation (imp:1.30) — A tendency to establish and maintain personally challenging work-related goals, Self-Confidence (imp:1.26) — A tendency to believe in one's work-related capabilities and ability to control Empathy (imp:1.25) — A tendency to show concern for others and be sensitive to others' needs and feel Humility (imp:1.19) — A tendency to be modest and humble when interacting with others at work. Adaptability (imp:1.11) — A tendency to be open to and comfortable with change, new experiences, or ideas Sincerity (imp:1.05) — A tendency to be genuine and sincere in interactions with others at work, withou Leadership Orientation (imp:1.00) — A tendency to lead, take charge, offer opinions, and provide direction at work. Innovation (imp:0.51) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Tolerance for Ambiguity (imp:0.39) — A tendency to be comfortable with ambiguity and uncertainty at work. Intellectual Curiosity (imp:0.37) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work. Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work. Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res --- TRANSFERABLE SKILLS --- Management of Personnel Resources (imp:3.38 lvl:3.88) — Motivating, developing, and directing people as they work, identifying the best Coordination (imp:3.25 lvl:3.50) — Adjusting actions in relation to others' actions. Time Management (imp:3.25 lvl:3.75) — Managing one's own time and the time of others. Social Perceptiveness (imp:3.12 lvl:3.38) — Being aware of others' reactions and understanding why they react as they do. Instructing (imp:3.12 lvl:3.12) — Teaching others how to do something. Service Orientation (imp:3.12 lvl:3.12) — Actively looking for ways to help people. Complex Problem Solving (imp:3.12 lvl:2.88) — Identifying complex problems and reviewing related information to develop and ev Negotiation (imp:3.00 lvl:3.00) — Bringing others together and trying to reconcile differences. Quality Control Analysis (imp:3.00 lvl:2.62) — Conducting tests and inspections of products, services, or processes to evaluate Judgment and Decision Making (imp:3.00 lvl:2.88) — Considering the relative costs and benefits of potential actions to choose the m Persuasion (imp:2.88 lvl:3.12) — Persuading others to change their minds or behavior. Management of Material Resources (imp:2.75 lvl:3.00) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Systems Evaluation (imp:2.62 lvl:2.38) — Identifying measures or indicators of system performance and the actions needed Systems Analysis (imp:2.38 lvl:2.12) — Determining how a system should work and how changes in conditions, operations, Management of Financial Resources (imp:2.38 lvl:2.50) — Determining how money will be spent to get the work done, and accounting for the Operations Monitoring (imp:2.25 lvl:2.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr Equipment Maintenance (imp:2.12 lvl:1.75) — Performing routine maintenance on equipment and determining when and what kind o Troubleshooting (imp:2.12 lvl:1.88) — Determining causes of operating errors and deciding what to do about it. Equipment Selection (imp:2.00 lvl:1.12) — Determining the kind of tools and equipment needed to do a job. Operation and Control (imp:2.00 lvl:1.75) — Controlling operations of equipment or systems. Operations Analysis (imp:1.88 lvl:1.50) — Analyzing needs and product requirements to create a design. Repairing (imp:1.88 lvl:1.38) — Repairing machines or systems using the needed tools. Technology Design (imp:1.38 lvl:0.38) — Generating or adapting equipment and technology to serve user needs. Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications. Programming (imp:1.00) — Writing computer programs for various purposes.
--- NATIONAL WAGES --- total_employment : 178,760 annual_median : $49,100 annual_pct10 : $35,520 annual_pct25 : $40,100 annual_pct75 : $62,600 annual_pct90 : $76,430 annual_mean : $53,320 hourly_median : $23.61 --- GEOGRAPHIC DISPERSION --- highest_state : Washington ($63,550) lowest_state : Guam ($28,030) dispersion_ratio : 2.267x --- TOP STATES BY WAGE (53 total) --- Administrative and Support and Waste Management and Remediation Services emp: 72,550 median: $ 48,060 Accommodation and Food Services emp: 42,400 median: $ 45,910 Educational Services emp: 22,470 median: $ 57,360 Health Care and Social Assistance emp: 21,040 median: $ 51,260 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 5,110 median: $ 58,440 Arts, Entertainment, and Recreation emp: 4,190 median: $ 48,970 Real Estate and Rental and Leasing emp: 3,400 median: $ 47,970 Manufacturing emp: 1,730 median: $ 63,830 Other Services (except Public Administration) emp: 1,710 median: $ 49,890 Construction emp: 1,100 median: $ 77,990 --- TOP INDUSTRIES BY EMPLOYMENT (19 total) --- Administrative and Support and Waste Management and Remediation Services emp: 72,550 median: $ 48,060 Accommodation and Food Services emp: 42,400 median: $ 45,910 Educational Services emp: 22,470 median: $ 57,360 Health Care and Social Assistance emp: 21,040 median: $ 51,260 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 5,110 median: $ 58,440 Arts, Entertainment, and Recreation emp: 4,190 median: $ 48,970 Real Estate and Rental and Leasing emp: 3,400 median: $ 47,970 Manufacturing emp: 1,730 median: $ 63,830 Other Services (except Public Administration) emp: 1,710 median: $ 49,890 Construction emp: 1,100 median: $ 77,990
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:06:20.345167Z --- SEMANTIC NEIGHBORS (5) --- Title: Women in the United States (similarity: 0.2529) URL: https://en.wikipedia.org/wiki/Women_in_the_United_States QID: Q17514041 Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies. Title: Machine shop (similarity: 0.2192) URL: https://en.wikipedia.org/wiki/Machine_shop QID: Q2111762 Extract: A machine shop or engineering workshop is a room, building, or company where machining, a form of subtractive manufacturing, is done. In a machine shop, machinists use machine tools and cutting tools to make parts, usually of metal or plastic. A machine shop can be a small business or a portion of a Title: Illegal immigration to New York City (similarity: 0.2268) URL: https://en.wikipedia.org/wiki/Illegal_immigration_to_New_York_City QID: Q16996635 Extract: Illegal immigrants residing in New York City come from many parts of the world, especially Latin America, Asia, Eastern Europe, and the Caribbean. About 70% of them have paid work, in catering, construction, retail, driving, cleaning, and many other trades; at least in catering, their wages tend to Title: Louisiana State Penitentiary (similarity: 0.2921) URL: https://en.wikipedia.org/wiki/Louisiana_State_Penitentiary QID: Q1732216 Extract: The Louisiana State Penitentiary is a maximum-security prison farm in Louisiana operated by the Louisiana Department of Public Safety & Corrections. It is the largest maximum-security correctional facility in the United States, with 5,000 prisoners and 1,800 staff, including corrections officers, ja Title: List of The Danny Thomas Show episodes (similarity: 0.3232) URL: https://en.wikipedia.org/wiki/List_of_The_Danny_Thomas_Show_episodes QID: Q17100338 Extract: This is a list of episodes for the television program The Danny Thomas Show, which was titled Make Room for Daddy for the first three seasons. All episodes were filmed in black-and-white.
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Rich O*NET data with detailed work activities, comprehensive BLS wage data, and clear industry employment patterns provide strong foundation for occupation analysis. Limited only by absence of relevant external reference sources.
inferred_at : 2026-06-03T21:05:49.293061+00:00
tokens_input : 4,647
tokens_output : 4,422
cost_usd : $0.047797
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No relevant Wikipedia match found for this specific supervisory occupation. The role represents a distinct management position in facility services that lacks comprehensive encyclopedia coverage.
--- PROSE FIELDS ---
ROLE SUMMARY:
First-Line Supervisors of Housekeeping and Janitorial Workers directly supervise and coordinate cleaning personnel across hotels, hospitals, offices, and other establishments. They combine operational oversight with hands-on management, ensuring facilities meet cleanliness standards while managing staff schedules, inventory, and training. This role bridges frontline service delivery with administrative management responsibilities in the building maintenance sector.
DAY IN THE LIFE:
Supervisors begin by inspecting facilities to assess cleaning needs and evaluate staff performance from the previous shift. They coordinate with desk clerks or admitting personnel about room readiness, plan employee work schedules, and forecast staffing needs based on occupancy or facility usage patterns. Throughout the day, they distribute supplies and equipment to workers, provide hands-on training and coaching, and may perform cleaning duties themselves when needed. They maintain inventory levels, check equipment functionality, and select appropriate cleaning materials for different surfaces and furnishings. Regular communication with upper management about operational status and problem-solving rounds out their daily responsibilities.
WHO THRIVES:
Successful supervisors combine strong leadership orientation with practical problem-solving abilities and attention to detail. They excel at oral communication and active listening, essential for coordinating diverse cleaning teams and interfacing with facility management. These individuals demonstrate high dependability and cooperation while maintaining the social perceptiveness needed to motivate and develop staff. The role suits those comfortable with both administrative tasks like scheduling and inventory management, and hands-on oversight requiring physical presence on-site. Strong time management skills and the ability to adapt to changing priorities across multiple locations or shifts are crucial for success.
CAREER ENTRY:
Most positions require a high school diploma or equivalent, with 43.3% of workers holding this level of education, while 19.2% have some college coursework and 14.4% possess associate's degrees. Entry typically involves prior experience in housekeeping or janitorial work, allowing progression from frontline cleaning roles to supervisory positions. Some employers prefer candidates with basic management training or customer service background, particularly in hospitality or healthcare settings.
CAREER TRAJECTORY:
This role serves as a stepping stone to higher-level facility management positions, building services management, or operations coordination roles. Experienced supervisors may advance to executive housekeeper positions in hotels, environmental services managers in healthcare facilities, or facility operations directors. The management and coordination skills developed transfer well to other first-line supervisory roles across industries, opening pathways in food service, retail, or administrative supervision.
MARKET INTELLIGENCE:
The occupation employs 178,760 workers nationwide with a median annual wage of $49,100 according to BLS OEWS May 2025, ranging from $35,520 at the 10th percentile to $76,430 at the 90th percentile. Geographic variation is significant, with Washington state offering the highest median wage at $63,550 compared to Guam's $28,030, representing a 2.27x differential. Employment concentrates in Administrative and Support Services (72,550 positions), Accommodation and Food Services (42,400), and Educational Services (22,470), reflecting consistent demand across sectors requiring facility maintenance. The role shows stability given ongoing needs for building cleanliness across healthcare, hospitality, education, and office environments.
AUTOMATION OUTLOOK:
This role maintains strong resilience against automation due to its emphasis on human coordination, quality assessment, and staff development activities. While cleaning equipment and inventory management systems continue advancing, the core functions of supervising diverse teams, conducting facility inspections requiring judgment, and providing training and coaching remain fundamentally human-centered and difficult to automate.
--- REASONED EDGES ---
[riasec_cluster] First-Line Supervisors of Office and Administrative Support Workers (43-1011.00) — confidence:high
reasoning: Both roles share dominant Enterprising (5.70 vs high E) and Conventional (5.35 vs high C) orientations, indicating similar management and administrative coordination functions.
data: RIASEC E:5.70, C:5.35
data: Related occupation Primary-Short
[skill_overlap] First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services (39-1014.00) — confidence:high
reasoning: Shared emphasis on Coordinating Work Activities (4.4 importance), Guiding and Motivating Subordinates (4.4), and Training Others (4.3) indicates parallel supervisory skill requirements.
data: Coordinating the Work and Activities of Others imp:4.4
data: Guiding, Directing, and Motivating Subordinates imp:4.4
data: Training and Teaching Others imp:4.3
[task_similarity] First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers (37-1012.00) — confidence:high
reasoning: Both roles involve supervising maintenance workers, inspecting physical facilities for condition assessment, and managing equipment and supply inventory for service delivery.
data: Supervise in-house services
data: Inspect and evaluate physical condition of facilities
data: Inventory stock to ensure supplies available
[knowledge_overlap] First-Line Supervisors of Mechanics, Installers, and Repairers (49-1011.00) — confidence:medium
reasoning: Both positions require Administration and Management knowledge (3.7 importance) and Personnel/Human Resources knowledge (3.2) for effective team coordination and operational oversight.
data: Administration and Management imp:3.7
data: Personnel and Human Resources imp:3.2
data: Related occupation Primary-Short
[transferable_skill] First-Line Supervisors of Food Preparation and Serving Workers (35-1012.00) — confidence:medium
reasoning: Management of Personnel Resources (3.4 importance) and Time Management (3.2) skills transfer directly between these first-line supervisory roles in service industries.
data: Management of Personnel Resources imp:3.4
data: Time Management imp:3.2
data: Related occupation Primary-Long
--- NORMALIZER SIGNALS ---
match_keywords : ['housekeeping supervisor', 'janitorial supervisor', 'custodial supervisor', 'cleaning supervisor', 'environmental services supervisor', 'building services supervisor', 'custodian supervisor', 'cleaning staff supervisor']
exclude_keywords : ['housekeeper', 'janitor', 'custodian', 'cleaner', 'maintenance worker']
title_patterns : ['*supervisor*housekeeping*', '*supervisor*janitorial*', '*supervisor*custodial*', '*supervisor*cleaning*', '*supervisor*environmental*services*']
common_variations: ['EVS supervisor', 'environmental services manager', 'custodial manager', 'building cleaning supervisor', 'facilities cleaning supervisor', 'housekeeping manager', 'janitorial manager', 'cleaning operations supervisor']
total_terms : 40 top_words : ['tendency', 'equipment', 'others', 'maintenance', 'activities', 'management', 'services', 'cleaning', 'principles', 'materials', 'procedures', 'standards', 'needs', 'includes', 'control', 'objects', 'ideas', 'personnel', 'facility', 'performance'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── tendency 42 0.01515 onet_dimensions onet_dimensions:100% equipment 38 0.01371 onet_dimensions onet_dimensions:61% onet_tasks:18% dwas:11% others 38 0.01371 onet_dimensions onet_dimensions:100% maintenance 21 0.00758 dwas dwas:52% onet_dimensions:19% onet_tasks:14% activities 20 0.00722 onet_dimensions onet_dimensions:45% dwas:40% onet_tasks:10% management 19 0.00685 inference inference:63% onet_dimensions:37% services 16 0.00577 onet_dimensions onet_dimensions:38% inference:38% onet_tasks:25% cleaning 16 0.00577 inference inference:44% dwas:31% onet_tasks:19% principles 16 0.00577 onet_dimensions onet_dimensions:100% materials 15 0.00541 onet_dimensions onet_dimensions:67% dwas:20% onet_tasks:7% procedures 13 0.00469 onet_dimensions onet_dimensions:62% dwas:23% onet_tasks:15% standards 13 0.00469 onet_dimensions onet_dimensions:62% onet_tasks:15% dwas:15% needs 12 0.00433 onet_dimensions onet_dimensions:67% inference:25% dwas:8% includes 12 0.00433 onet_dimensions onet_dimensions:100% control 12 0.00433 onet_dimensions onet_dimensions:100% objects 12 0.00433 onet_dimensions onet_dimensions:100% ideas 11 0.00397 onet_dimensions onet_dimensions:100% personnel 10 0.00361 onet_tasks onet_tasks:40% onet_dimensions:40% inference:20% facility 10 0.00361 inference inference:70% onet_tasks:10% onet_dimensions:10% performance 10 0.00361 onet_dimensions onet_dimensions:70% onet_tasks:20% inference:10% problems 10 0.00361 onet_dimensions onet_dimensions:90% onet_tasks:10% actions 10 0.00361 onet_dimensions onet_dimensions:80% onet_tasks:10% dwas:10% techniques 10 0.00361 onet_dimensions onet_dimensions:100% body 10 0.00361 onet_dimensions onet_dimensions:100% orientation 10 0.00361 onet_dimensions onet_dimensions:90% inference:10% staff 9 0.00325 inference inference:44% onet_tasks:22% dwas:22% problem 9 0.00325 onet_dimensions onet_dimensions:78% inference:22% human 9 0.00325 onet_dimensions onet_dimensions:78% inference:22% resources 9 0.00325 onet_dimensions onet_dimensions:100% production 9 0.00325 onet_dimensions onet_dimensions:89% wikipedia:11% needed 9 0.00325 onet_dimensions onet_dimensions:78% inference:22% quickly 9 0.00325 onet_dimensions onet_dimensions:100% physical 8 0.00289 onet_dimensions onet_dimensions:75% onet_tasks:12% inference:12% service 8 0.00289 inference inference:38% onet_tasks:25% onet_dimensions:25% monitoring 8 0.00289 onet_dimensions onet_dimensions:100% rules 8 0.00289 onet_dimensions onet_dimensions:100% providing 8 0.00289 onet_dimensions onet_dimensions:88% inference:12% operations 8 0.00289 onet_dimensions onet_dimensions:75% inference:25% administrative 8 0.00289 onet_dimensions onet_dimensions:50% inference:50% tools 8 0.00289 onet_dimensions onet_dimensions:62% wikipedia:38%