[Core] [67% incumbents] Exchange currency for customers, converting currency into requested combinations of bills and coins.
  DWAs: Conduct gaming transactions.

[Core] [66% incumbents] Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  DWAs: Perform basic equipment maintenance.

[Core] [66% incumbents] Reset slot machines after payoffs.
  DWAs: Operate gaming equipment.

[Core] [66% incumbents] Answer patrons' questions about gaming machine functions and payouts.
  DWAs: Respond to customer inquiries.

[Core] [66% incumbents] Record the specifics of malfunctioning machines and document malfunctions needing repair.
  DWAs: Prepare operational reports or records.

[Core] [66% incumbents] Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  DWAs: Communicate with management or other staff to resolve problems.

[Core] [66% incumbents] Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
  DWAs: Enforce rules or regulations. | Communicate with management or other staff to resolve problems.

[Core] [66% incumbents] Clean and maintain slot machines and surrounding areas.
  DWAs: Clean facilities or equipment.

[Core] [65% incumbents] Respond to and resolve patrons' complaints.
  DWAs: Resolve customer complaints or problems.

[Supplemental] [65% incumbents] Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  DWAs: Monitor operational quality or safety. | Operate gaming equipment.

[Core] [64% incumbents] Monitor payment of hand-delivered jackpots to ensure promptness.
  DWAs: Monitor operational quality or safety.

[Core] [27% incumbents] Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  DWAs: Monitor operational quality or safety.

[Core] [27% incumbents] Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  DWAs: Monitor patron activities to identify problems or potential problems. | Communicate with management or other staff to resolve problems.

[Core] [27% incumbents] Perform paperwork required for monetary transactions.
  DWAs: Maintain financial or account records.

[Core] [27% incumbents] Greet customers and ask about the quality of service they are receiving.
  DWAs: Greet customers, patrons, or visitors.

[Core] [27% incumbents] Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  DWAs: Maintain knowledge of business operations.

[Core] [27% incumbents] Explain and interpret house rules, such as game rules or betting limits, for patrons.
  DWAs: Explain regulations, policies, or procedures.

[Core] [27% incumbents] Establish and maintain banks and table limits for each game.
  DWAs: Conduct amusement or gaming activities.

[Core] [27% incumbents] Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
  DWAs: Monitor patron activities to identify problems or potential problems.

[Core] [27% incumbents] Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
  DWAs: Distribute resources to patrons or employees.

[Core] [27% incumbents] Report customer-related incidents occurring in gaming areas to supervisors.
  DWAs: Communicate with management or other staff to resolve problems.

[Core] [27% incumbents] Evaluate workers' performance and prepare written performance evaluations.
  DWAs: Evaluate employee performance. | Prepare operational reports or records.

[Core] [27% incumbents] Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  DWAs: Monitor operational quality or safety. | Conduct amusement or gaming activities.

[Supplemental] [27% incumbents] Record, issue receipts for, and pay off bets.
  DWAs: Maintain financial or account records. | Conduct gaming transactions.

[Supplemental] [27% incumbents] Determine how many gaming tables to open each day and schedule staff accordingly.
  DWAs: Assign duties or work schedules to employees.

[Supplemental] [27% incumbents] Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  DWAs: Supervise service workers.

[Supplemental] [27% incumbents] Establish policies on types of gambling offered, odds, or extension of credit.
  DWAs: Develop plans for programs or services.

[Supplemental] [27% incumbents] Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  DWAs: Manage budgets for personal services operations.

[None] Interview and hire workers.
  DWAs: Conduct eligibility or selection interviews. | Hire personnel.

[None] Train, supervise, schedule, and evaluate workers.
  DWAs: Evaluate employee performance. | Prepare employee work schedules. | Train service staff.

--- SKILLS ---
  Monitoring (imp:3.88 lvl:3.62) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Active Listening (imp:3.75 lvl:3.50) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.75 lvl:3.62) — Talking to others to convey information effectively.
  Reading Comprehension (imp:3.62 lvl:3.62) — Understanding written sentences and paragraphs in work-related documents.
  Critical Thinking (imp:3.62 lvl:3.88) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Writing (imp:3.38 lvl:3.25) — Communicating effectively in writing as appropriate for the needs of the audienc
  Active Learning (imp:3.00 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.75 lvl:2.75) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.62 lvl:2.38) — Using mathematics to solve problems.
  Science (imp:1.25 lvl:0.38) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.47 lvl:5.50) — Knowledge of principles and processes for providing customer and personal servic
  Mathematics (imp:3.86 lvl:3.84) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  English Language (imp:3.86 lvl:3.67) — Knowledge of the structure and content of the English language including the mea
  Administration and Management (imp:3.84 lvl:3.70) — Knowledge of business and management principles involved in strategic planning, 
  Computers and Electronics (imp:3.70 lvl:4.33) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Education and Training (imp:3.49 lvl:4.14) — Knowledge of principles and methods for curriculum and training design, teaching
  Economics and Accounting (imp:3.43 lvl:3.19) — Knowledge of economic and accounting principles and practices, the financial mar
  Public Safety and Security (imp:3.33 lvl:3.19) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Sales and Marketing (imp:3.30 lvl:3.35) — Knowledge of principles and methods for showing, promoting, and selling products
  Personnel and Human Resources (imp:3.29 lvl:3.99) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Administrative (imp:3.13 lvl:3.67) — Knowledge of administrative and office procedures and systems such as word proce
  Psychology (imp:3.05 lvl:3.72) — Knowledge of human behavior and performance; individual differences in ability, 
  Production and Processing (imp:2.92 lvl:3.39) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Law and Government (imp:2.62 lvl:2.66) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Engineering and Technology (imp:2.50 lvl:2.59) — Knowledge of the practical application of engineering science and technology. Th
  Communications and Media (imp:2.34 lvl:2.01) — Knowledge of media production, communication, and dissemination techniques and m
  Therapy and Counseling (imp:2.20 lvl:1.99) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Mechanical (imp:2.18 lvl:1.62) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Sociology and Anthropology (imp:2.10 lvl:1.93) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Foreign Language (imp:1.97 lvl:0.99) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Telecommunications (imp:1.95 lvl:1.35) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Transportation (imp:1.74 lvl:1.17) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Food Production (imp:1.73 lvl:1.21) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Geography (imp:1.72 lvl:1.60) — Knowledge of principles and methods for describing the features of land, sea, an
  Design (imp:1.70 lvl:1.38) — Knowledge of design techniques, tools, and principles involved in production of 
  Building and Construction (imp:1.48 lvl:0.89) — Knowledge of materials, methods, and the tools involved in the construction or r
  History and Archeology (imp:1.47) — Knowledge of historical events and their causes, indicators, and effects on civi
  Philosophy and Theology (imp:1.26) — Knowledge of different philosophical systems and religions. This includes their 
  Physics (imp:1.24) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Chemistry (imp:1.21 lvl:0.36) — Knowledge of the chemical composition, structure, and properties of substances a
  Medicine and Dentistry (imp:1.15) — Knowledge of the information and techniques needed to diagnose and treat human i
  Biology (imp:1.07) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Fine Arts (imp:1.01) — Knowledge of the theory and techniques required to compose, produce, and perform

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:3.75) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:3.88 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Problem Sensitivity (imp:3.75 lvl:3.75) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Speech Recognition (imp:3.75 lvl:3.62) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.75 lvl:3.25) — The ability to speak clearly so others can understand you.
  Deductive Reasoning (imp:3.62 lvl:3.38) — The ability to apply general rules to specific problems to produce answers that 
  Near Vision (imp:3.62 lvl:3.50) — The ability to see details at close range (within a few feet of the observer).
  Written Comprehension (imp:3.50 lvl:3.62) — The ability to read and understand information and ideas presented in writing.
  Written Expression (imp:3.50 lvl:3.38) — The ability to communicate information and ideas in writing so others will under
  Selective Attention (imp:3.50 lvl:3.38) — The ability to concentrate on a task over a period of time without being distrac
  Information Ordering (imp:3.38 lvl:3.25) — The ability to arrange things or actions in a certain order or pattern according
  Inductive Reasoning (imp:3.25 lvl:3.50) — The ability to combine pieces of information to form general rules or conclusion
  Far Vision (imp:3.25 lvl:3.25) — The ability to see details at a distance.
  Memorization (imp:3.12 lvl:3.12) — The ability to remember information such as words, numbers, pictures, and proced
  Speed of Closure (imp:3.00 lvl:2.88) — The ability to quickly make sense of, combine, and organize information into mea
  Flexibility of Closure (imp:3.00 lvl:3.00) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Category Flexibility (imp:2.88 lvl:2.50) — The ability to generate or use different sets of rules for combining or grouping
  Number Facility (imp:2.88 lvl:2.62) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Time Sharing (imp:2.88 lvl:3.12) — The ability to shift back and forth between two or more activities or sources of
  Fluency of Ideas (imp:2.75 lvl:2.25) — The ability to come up with a number of ideas about a topic (the number of ideas
  Perceptual Speed (imp:2.75 lvl:2.75) — The ability to quickly and accurately compare similarities and differences among
  Trunk Strength (imp:2.75 lvl:2.75) — The ability to use your abdominal and lower back muscles to support part of the 
  Mathematical Reasoning (imp:2.62 lvl:2.25) — The ability to choose the right mathematical methods or formulas to solve a prob
  Finger Dexterity (imp:2.62 lvl:2.50) — The ability to make precisely coordinated movements of the fingers of one or bot
  Visual Color Discrimination (imp:2.62 lvl:2.00) — The ability to match or detect differences between colors, including shades of c
  Auditory Attention (imp:2.62 lvl:2.88) — The ability to focus on a single source of sound in the presence of other distra
  Originality (imp:2.50 lvl:2.62) — The ability to come up with unusual or clever ideas about a given topic or situa
  Control Precision (imp:2.50 lvl:2.12) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Visualization (imp:2.38 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Arm-Hand Steadiness (imp:2.38 lvl:2.12) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:2.38 lvl:2.25) — The ability to quickly move your hand, your hand together with your arm, or your
  Multilimb Coordination (imp:2.38 lvl:1.88) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Explosive Strength (imp:2.38 lvl:2.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Wrist-Finger Speed (imp:2.25 lvl:1.75) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Static Strength (imp:2.25 lvl:1.75) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Stamina (imp:2.25 lvl:2.00) — The ability to exert yourself physically over long periods of time without getti
  Hearing Sensitivity (imp:2.25 lvl:1.88) — The ability to detect or tell the differences between sounds that vary in pitch 
  Dynamic Strength (imp:2.12 lvl:1.62) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Extent Flexibility (imp:2.12 lvl:1.75) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Gross Body Coordination (imp:2.12 lvl:1.62) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Gross Body Equilibrium (imp:2.12 lvl:1.62) — The ability to keep or regain your body balance or stay upright when in an unsta
  Glare Sensitivity (imp:2.00 lvl:1.75) — The ability to see objects in the presence of a glare or bright lighting.
  Spatial Orientation (imp:1.75 lvl:0.88) — The ability to know your location in relation to the environment or to know wher
  Reaction Time (imp:1.75) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Sound Localization (imp:1.75 lvl:1.12) — The ability to tell the direction from which a sound originated.
  Response Orientation (imp:1.62 lvl:0.88) — The ability to choose quickly between two or more movements in response to two o
  Rate Control (imp:1.62 lvl:0.88) — The ability to time your movements or the movement of a piece of equipment in an
  Speed of Limb Movement (imp:1.62 lvl:0.75) — The ability to quickly move the arms and legs.
  Night Vision (imp:1.62 lvl:1.25) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.62 lvl:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Depth Perception (imp:1.50 lvl:0.75) — The ability to judge which of several objects is closer or farther away from you
  Dynamic Flexibility (imp:1.38 lvl:0.50) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo

--- WORK ACTIVITIES ---
  Performing for or Working Directly with the Public (imp:4.51 lvl:5.06) — Performing for people or dealing directly with the public. This includes serving
  Communicating with Supervisors, Peers, or Subordinates (imp:3.85 lvl:3.64) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Getting Information (imp:3.76 lvl:3.02) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Working with Computers (imp:3.66 lvl:3.01) — Using computers and computer systems (including hardware and software) to progra
  Guiding, Directing, and Motivating Subordinates (imp:3.65 lvl:3.97) — Providing guidance and direction to subordinates, including setting performance 
  Evaluating Information to Determine Compliance with Standards (imp:3.55 lvl:3.17) — Using relevant information and individual judgment to determine whether events o
  Resolving Conflicts and Negotiating with Others (imp:3.54 lvl:3.81) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Making Decisions and Solving Problems (imp:3.36 lvl:3.10) — Analyzing information and evaluating results to choose the best solution and sol
  Documenting/Recording Information (imp:3.34 lvl:2.95) — Entering, transcribing, recording, storing, or maintaining information in writte
  Establishing and Maintaining Interpersonal Relationships (imp:3.34 lvl:3.79) — Developing constructive and cooperative working relationships with others, and m
  Coaching and Developing Others (imp:3.23 lvl:3.74) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Organizing, Planning, and Prioritizing Work (imp:3.22 lvl:3.64) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Developing and Building Teams (imp:3.18 lvl:2.79) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Identifying Objects, Actions, and Events (imp:3.17 lvl:3.08) — Identifying information by categorizing, estimating, recognizing differences or 
  Processing Information (imp:3.03 lvl:3.17) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Monitoring Processes, Materials, or Surroundings (imp:3.01 lvl:3.00) — Monitoring and reviewing information from materials, events, or the environment,
  Training and Teaching Others (imp:3.00 lvl:2.85) — Identifying the educational needs of others, developing formal educational or tr
  Updating and Using Relevant Knowledge (imp:2.98 lvl:3.40) — Keeping up-to-date technically and applying new knowledge to your job.
  Performing Administrative Activities (imp:2.95 lvl:2.53) — Performing day-to-day administrative tasks such as maintaining information files
  Judging the Qualities of Objects, Services, or People (imp:2.91 lvl:2.74) — Assessing the value, importance, or quality of things or people.
  Coordinating the Work and Activities of Others (imp:2.90 lvl:3.10) — Getting members of a group to work together to accomplish tasks.
  Performing General Physical Activities (imp:2.85 lvl:2.70) — Performing general physical activities includes doing activities that require co
  Assisting and Caring for Others (imp:2.83 lvl:3.16) — Providing personal assistance, medical attention, emotional support, or other pe
  Interpreting the Meaning of Information for Others (imp:2.77 lvl:2.24) — Translating or explaining what information means and how it can be used.
  Scheduling Work and Activities (imp:2.71 lvl:2.72) — Scheduling events, programs, and activities, as well as the work of others.
  Analyzing Data or Information (imp:2.63 lvl:2.37) — Identifying the underlying principles, reasons, or facts of information by break
  Handling and Moving Objects (imp:2.56 lvl:2.48) — Using hands and arms in handling, installing, positioning, and moving materials,
  Communicating with People Outside the Organization (imp:2.51 lvl:2.52) — Communicating with people outside the organization, representing the organizatio
  Providing Consultation and Advice to Others (imp:2.45 lvl:2.32) — Providing guidance and expert advice to management or other groups on technical,
  Inspecting Equipment, Structures, or Materials (imp:2.41 lvl:2.48) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Developing Objectives and Strategies (imp:2.34 lvl:1.91) — Establishing long-range objectives and specifying the strategies and actions to 
  Thinking Creatively (imp:2.29 lvl:2.13) — Developing, designing, or creating new applications, ideas, relationships, syste
  Staffing Organizational Units (imp:2.28 lvl:2.02) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.27 lvl:1.97) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Selling or Influencing Others (imp:2.22 lvl:1.69) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Controlling Machines and Processes (imp:2.13 lvl:1.76) — Using either control mechanisms or direct physical activity to operate machines 
  Repairing and Maintaining Electronic Equipment (imp:1.98 lvl:1.51) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Monitoring and Controlling Resources (imp:1.94 lvl:1.33) — Monitoring and controlling resources and overseeing the spending of money.
  Repairing and Maintaining Mechanical Equipment (imp:1.75 lvl:1.27) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.44 lvl:0.59) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.36) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Dependability (imp:8.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:7.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity (imp:6.00) — A tendency to be honest and ethical at work.
  Cautiousness (imp:5.00) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Social Orientation (imp:4.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Self-Control (imp:3.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Dependability (imp:2.59) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:2.47) — A tendency to be honest and ethical at work.
  Leadership Orientation (imp:2.43) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Attention to Detail (imp:2.19) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Self-Control (imp:2.14) — A tendency to remain calm and composed and to manage emotions effectively in res
  Social Orientation (imp:2.13) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Stress Tolerance (imp:2.10) — A tendency to cope and function effectively in stressful situations at work.
  Cautiousness (imp:2.06) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Stress Tolerance (imp:2.00) — A tendency to cope and function effectively in stressful situations at work.
  Cooperation (imp:1.88) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Self-Confidence (imp:1.76) — A tendency to believe in one's work-related capabilities and ability to control 
  Adaptability (imp:1.61) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Perseverance (imp:1.58) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Achievement Orientation (imp:1.30) — A tendency to establish and maintain personally challenging work-related goals, 
  Initiative (imp:1.26) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Optimism (imp:1.26) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Tolerance for Ambiguity (imp:1.12) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Empathy (imp:1.07) — A tendency to show concern for others and be sensitive to others' needs and feel
  Leadership Orientation (imp:1.00) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Sincerity (imp:0.84) — A tendency to be genuine and sincere in interactions with others at work, withou
  Intellectual Curiosity (imp:0.41) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Humility (imp:0.32) — A tendency to be modest and humble when interacting with others at work.
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Innovation (imp:-0.35) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.88 lvl:3.50) — Actively looking for ways to help people.
  Social Perceptiveness (imp:3.50 lvl:3.50) — Being aware of others' reactions and understanding why they react as they do.
  Time Management (imp:3.50 lvl:3.38) — Managing one's own time and the time of others.
  Coordination (imp:3.38 lvl:3.12) — Adjusting actions in relation to others' actions.
  Management of Personnel Resources (imp:3.38 lvl:3.50) — Motivating, developing, and directing people as they work, identifying the best 
  Instructing (imp:3.25 lvl:3.38) — Teaching others how to do something.
  Complex Problem Solving (imp:3.25 lvl:3.00) — Identifying complex problems and reviewing related information to develop and ev
  Negotiation (imp:3.12 lvl:3.12) — Bringing others together and trying to reconcile differences.
  Judgment and Decision Making (imp:3.12 lvl:3.00) — Considering the relative costs and benefits of potential actions to choose the m
  Persuasion (imp:3.00 lvl:3.12) — Persuading others to change their minds or behavior.
  Systems Analysis (imp:3.00 lvl:2.62) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.75 lvl:2.88) — Identifying measures or indicators of system performance and the actions needed 
  Operations Monitoring (imp:2.38 lvl:2.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operation and Control (imp:2.12) — Controlling operations of equipment or systems.
  Quality Control Analysis (imp:2.12 lvl:1.50) — Conducting tests and inspections of products, services, or processes to evaluate
  Programming (imp:1.88 lvl:1.25) — Writing computer programs for various purposes.
  Troubleshooting (imp:1.88 lvl:1.25) — Determining causes of operating errors and deciding what to do about it.
  Management of Financial Resources (imp:1.88 lvl:1.25) — Determining how money will be spent to get the work done, and accounting for the
  Management of Material Resources (imp:1.88 lvl:1.12) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Equipment Selection (imp:1.75 lvl:1.12) — Determining the kind of tools and equipment needed to do a job.
  Equipment Maintenance (imp:1.75 lvl:1.25) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.75 lvl:1.12) — Repairing machines or systems using the needed tools.
  Operations Analysis (imp:1.50 lvl:0.88) — Analyzing needs and product requirements to create a design.
  Technology Design (imp:1.50 lvl:0.75) — Generating or adapting equipment and technology to serve user needs.
  Installation (imp:1.25 lvl:0.38) — Installing equipment, machines, wiring, or programs to meet specifications.

--- NATIONAL WAGES ---
  total_employment : 26,010
  annual_median    : $63,820
  annual_pct10     : $41,400
  annual_pct25     : $51,340
  annual_pct75     : $75,770
  annual_pct90     : $84,750
  annual_mean      : $64,830
  hourly_median    : $30.68

--- GEOGRAPHIC DISPERSION ---
  highest_state    : Washington ($77,350)
  lowest_state     : Puerto Rico ($37,180)
  dispersion_ratio : 2.080x

--- TOP STATES BY WAGE (40 total) ---
  Accommodation and Food Services          emp:   14,310  median: $  64,980
  Arts, Entertainment, and Recreation      emp:   10,830  median: $  62,350
  Other Services (except Public Administration) emp:      450  median: $  47,880
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      150  median: $  61,470
  Administrative and Support and Waste Management and Remediation Services emp:      100  median: $  52,000

--- TOP INDUSTRIES BY EMPLOYMENT (5 total) ---
  Accommodation and Food Services          emp:   14,310  median: $  64,980
  Arts, Entertainment, and Recreation      emp:   10,830  median: $  62,350
  Other Services (except Public Administration) emp:      450  median: $  47,880
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:      150  median: $  61,470
  Administrative and Support and Waste Management and Remediation Services emp:      100  median: $  52,000

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:08:30.598060Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: Economy of Macau (similarity: 0.2388)
  URL: https://en.wikipedia.org/wiki/Economy_of_Macau
  QID: Q1991699
  Extract: Macau has a highly developed market economy, which has remained one of the most open in the world since its handover to China in 1999. Apparel exports and gambling-related tourism are mainstays of the economy. Since Macau has little arable land and few natural resources, it depends on mainland China

  Title: Women in the United States (similarity: 0.1558)
  URL: https://en.wikipedia.org/wiki/Women_in_the_United_States
  QID: Q17514041
  Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies.

  Title: Boulder City, Nevada (similarity: 0.1690)
  URL: https://en.wikipedia.org/wiki/Boulder_City%2C_Nevada
  QID: Q858801
  Extract: Boulder City is a city in Clark County, Nevada, United States. It is approximately 26 miles (42 km) southeast of Las Vegas. As of the 2020 census, the population of Boulder City was 14,885. The city took its name from Boulder Canyon. Boulder City is one of only two places in Nevada that prohibits ga

  Title: Freedom of Establishment and Freedom to Provide Services in the European Union (similarity: 0.4031)
  URL: https://en.wikipedia.org/wiki/Freedom_of_Establishment_and_Freedom_to_Provide_Services_in_the_European_Union
  QID: Q1221065
  Extract: The Freedom to Provide Services or sometimes referred to as free movement of services along with the Freedom of Establishment form the core of the European Union's functioning. With the free movement of workers, citizens, goods and capital, they constitute fundamental rights that give companies and 

  Title: United States labor law (similarity: 0.2432)
  URL: https://en.wikipedia.org/wiki/United_States_labor_law
  QID: Q3039782
  Extract: United States labor law sets the rights and duties for employees, labor unions, and employers in the US. Labor law's basic aim is to remedy the "inequality of bargaining power" between employees and employers, especially employers "organized in the corporate or other forms of ownership association".

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : medium
confidence_notes     : Strong O*NET data with detailed task descriptions and clear industry context, but limited external validation from Wikipedia sources reduces overall confidence.
inferred_at          : 2026-06-03T21:14:50.659977+00:00
tokens_input         : 4,709
tokens_output        : 4,069
cost_usd             : $0.044256
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No direct Wikipedia match found for gambling supervision roles. Gaming industry context from Economy of Macau entry provides limited occupational insight.

--- PROSE FIELDS ---

ROLE SUMMARY:
First-Line Supervisors of Gambling Services Workers oversee gaming floor operations, directly supervising staff in casinos, card rooms, and other gambling establishments. They ensure proper game coverage across shifts, monitor equipment functionality, and handle customer service issues while maintaining regulatory compliance. These supervisors bridge operational management with hands-on technical support, often performing equipment maintenance and resolving patron concerns.

DAY IN THE LIFE:
Supervisors circulate among gaming tables and slot machine areas, monitoring operations and ensuring adequate staffing for each shift. They exchange currency for customers, converting bills and coins as requested, and respond to patron questions about gaming machine functions and payouts. When slot machines malfunction, they perform minor repairs, resolve coin jams, reset machines after payoffs, and document issues requiring technician attention. They enforce safety rules, remove disruptive patrons, resolve customer complaints, and maintain equipment by cleaning slot machines and filling coin hoppers. Administrative duties include recording machine malfunctions and preparing operational reports using Microsoft Office software.

WHO THRIVES:
Successful supervisors combine strong entrepreneurial drive (E:5.93) with conventional organizational skills (C:5.49), excelling in customer-facing environments that demand dependability and attention to detail. They possess excellent oral communication abilities and problem sensitivity, allowing them to quickly identify and resolve operational issues while maintaining positive customer relationships. The role suits individuals comfortable with responsibility and authority who can remain calm under pressure, as gaming environments require split-second decision-making and conflict resolution. Those who thrive demonstrate high integrity and cautiousness, essential traits for handling financial transactions and maintaining regulatory compliance in heavily regulated gaming environments.

CAREER ENTRY:
Most positions require a high school diploma (47.7% of workers), with many employers preferring some college coursework (17.2%) or post-secondary certificates (11.9%) in hospitality, business, or related fields. Prior experience in customer service, retail supervision, or gaming operations provides valuable preparation for understanding both supervisory responsibilities and gaming industry regulations. Many supervisors advance from entry-level gaming positions like dealers or cashiers, gaining industry-specific knowledge before moving into supervisory roles.

CAREER TRAJECTORY:
Supervisors typically advance to casino management positions, with clear pathways to Gambling Managers (11-9071.00) who oversee entire gaming operations. Career progression may also lead to specialized roles in gaming surveillance, operations management, or regulatory compliance within the casino industry. The supervisory experience transfers well to retail management or other customer service leadership positions outside gaming, leveraging skills in staff management, conflict resolution, and customer relations.

MARKET INTELLIGENCE:
The occupation employs 26,010 workers nationally with a median annual wage of $63,820, ranging from $41,400 to $84,750 (BLS OEWS May 2025). Geographic wage variation is moderate with a 2.08x ratio between highest-paying Washington ($77,350) and lowest-paying Puerto Rico ($37,180). Employment concentrates heavily in Accommodation and Food Services (14,310 positions) and Arts, Entertainment, and Recreation (10,830 positions), reflecting the industry's location in casino resorts and entertainment venues. The role's geographic distribution aligns with states where gambling is legal and regulated, creating location-specific employment opportunities.

AUTOMATION OUTLOOK:
The role faces moderate automation risk as digital gaming systems increasingly handle routine monitoring and transaction processing. However, the high importance of customer interaction, conflict resolution, and regulatory compliance creates sustained demand for human oversight and judgment in gaming operations.

--- REASONED EDGES ---
  [career_pathway] Gambling Managers (11-9071.00) — confidence:high
    reasoning: Direct advancement pathway with shared knowledge in Customer Service (4.5 importance) and Administration and Management (3.8 importance).
    data: Administration and Management knowledge overlap
    data: Customer service focus
    data: Gaming industry specialization
  [skill_overlap] First-Line Supervisors of Retail Sales Workers (41-1011.00) — confidence:high
    reasoning: Similar supervisory skills including Monitoring (3.9 importance), Active Listening (3.8 importance), and personnel management responsibilities.
    data: Monitoring skill overlap
    data: Active Listening importance
    data: Management of Personnel Resources
  [career_pathway] Gambling Dealers (39-3011.00) — confidence:high
    reasoning: Entry-level pathway with shared Customer Service knowledge (4.5 vs 4.4 importance) and direct gaming operations experience.
    data: Customer Service knowledge
    data: Gaming operations experience
    data: Industry progression pathway
  [skill_overlap] First-Line Supervisors of Office and Administrative Support Workers (43-1011.00) — confidence:medium
    reasoning: Overlapping supervisory competencies in Communication with Supervisors/Peers (3.9 importance) and Guiding/Directing Subordinates (3.6 importance).
    data: Communication skills
    data: Supervisory responsibilities
    data: Administrative oversight
  [knowledge_overlap] Gambling Surveillance Officers and Gambling Investigators (33-9031.00) — confidence:medium
    reasoning: Shared knowledge in Public Safety and Security (3.3 importance) and regulatory compliance within gaming environments.
    data: Public Safety knowledge
    data: Gaming industry regulations
    data: Security enforcement

--- NORMALIZER SIGNALS ---
  match_keywords   : ['gambling supervisor', 'casino supervisor', 'gaming floor supervisor', 'slot supervisor', 'pit supervisor', 'casino shift manager', 'gaming operations supervisor', 'casino floor manager']
  exclude_keywords : ['dealer', 'cashier', 'surveillance', 'manager', 'investigator']
  title_patterns   : ['*gambling*supervisor*', '*casino*supervisor*', '*gaming*supervisor*', '*pit*supervisor*', '*slot*supervisor*']
  common_variations: ['pit boss', 'casino floor supervisor', 'gaming supervisor', 'slot floor supervisor', 'table games supervisor', 'casino operations supervisor', 'gaming floor manager', 'casino shift supervisor']

total_terms    : 40
top_words      : ['tendency', 'others', 'equipment', 'gaming', 'problems', 'management', 'machines', 'principles', 'operations', 'customer', 'rules', 'services', 'activities', 'includes', 'control', 'objects', 'resolve', 'quality', 'performance', 'resources']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01414  onet_dimensions      onet_dimensions:100%
others                     38  0.01280  onet_dimensions      onet_dimensions:100%
equipment                  30  0.01010  onet_dimensions      onet_dimensions:77%  dwas:13%  inference:10%
gaming                     24  0.00808  inference            inference:58%  dwas:25%  onet_tasks:12%
problems                   19  0.00640  onet_dimensions      onet_dimensions:47%  dwas:47%  onet_tasks:5%
management                 17  0.00572  onet_dimensions      onet_dimensions:41%  inference:29%  dwas:24%
machines                   16  0.00539  onet_dimensions      onet_dimensions:44%  onet_tasks:38%  inference:19%
principles                 16  0.00539  onet_dimensions      onet_dimensions:100%
operations                 15  0.00505  onet_dimensions      onet_dimensions:40%  inference:40%  dwas:13%
customer                   15  0.00505  inference            inference:53%  onet_dimensions:27%  dwas:13%
rules                      14  0.00471  onet_dimensions      onet_dimensions:57%  onet_tasks:29%  dwas:7%
services                   13  0.00438  onet_dimensions      onet_dimensions:46%  wikipedia:23%  dwas:15%
activities                 13  0.00438  onet_dimensions      onet_dimensions:69%  dwas:31%
includes                   12  0.00404  onet_dimensions      onet_dimensions:100%
control                    12  0.00404  onet_dimensions      onet_dimensions:100%
objects                    12  0.00404  onet_dimensions      onet_dimensions:100%
resolve                    11  0.00370  dwas                 dwas:45%  inference:27%  onet_dimensions:18%
quality                    11  0.00370  onet_dimensions      onet_dimensions:55%  dwas:36%  onet_tasks:9%
performance                11  0.00370  onet_dimensions      onet_dimensions:64%  onet_tasks:18%  dwas:18%
resources                  11  0.00370  onet_dimensions      onet_dimensions:82%  dwas:9%  wikipedia:9%
materials                  11  0.00370  onet_dimensions      onet_dimensions:91%  wikipedia:9%
ideas                      11  0.00370  onet_dimensions      onet_dimensions:100%
service                    10  0.00337  dwas                 dwas:30%  inference:30%  onet_tasks:20%
gambling                   10  0.00337  inference            inference:50%  wikipedia:30%  onet_tasks:20%
operational                10  0.00337  dwas                 dwas:60%  inference:30%  onet_tasks:10%
monitoring                 10  0.00337  onet_dimensions      onet_dimensions:80%  inference:20%
standards                  10  0.00337  onet_dimensions      onet_dimensions:80%  wikipedia:20%
techniques                 10  0.00337  onet_dimensions      onet_dimensions:100%
quickly                    10  0.00337  onet_dimensions      onet_dimensions:90%  inference:10%
body                       10  0.00337  onet_dimensions      onet_dimensions:100%
safety                      9  0.00303  dwas                 dwas:44%  onet_tasks:22%  onet_dimensions:11%
staff                       9  0.00303  dwas                 dwas:56%  onet_tasks:22%  inference:22%
supervisors                 9  0.00303  inference            inference:67%  onet_dimensions:22%  onet_tasks:11%
procedures                  9  0.00303  onet_dimensions      onet_dimensions:89%  dwas:11%
performing                  9  0.00303  onet_dimensions      onet_dimensions:89%  inference:11%
orientation                 9  0.00303  onet_dimensions      onet_dimensions:100%
maintaining                 9  0.00303  onet_dimensions      onet_dimensions:67%  inference:33%
machine                     8  0.00269  onet_tasks           onet_tasks:38%  inference:38%  onet_dimensions:25%
hand                        8  0.00269  onet_dimensions      onet_dimensions:88%  onet_tasks:12%
attention                   8  0.00269  onet_dimensions      onet_dimensions:75%  inference:25%