Supervisors begin by reviewing staff schedules and operational reports, then conduct facility and equipment inspections to ensure safety and cleanliness standards. They assign work schedules to ensure adequate coverage and collaborate with staff to plan events and activities. Throughout the day, they observe worker performance, provide customer information, and resolve service issues. They analyze operational data, write activity reports, and meet with management to stay informed of policy changes affecting operations.
Successful supervisors demonstrate high dependability and strong leadership orientation, as evidenced by the work style requirements. They excel in enterprising environments, taking charge of operations and motivating teams toward common goals. Strong interpersonal skills are essential for coordinating diverse staff and handling customer interactions. Detail-oriented individuals who can balance multiple priorities while maintaining quality standards perform well in this role.
This role shows low automation risk due to its heavy emphasis on human judgment, leadership, and interpersonal coordination. Core activities like evaluating worker performance, resolving customer complaints, and coordinating team activities require emotional intelligence and situational awareness that remain difficult to automate.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| tendency | 42 | 0.0414 | onet dimensi 100% | |
| activities | 12 | 0.0118 | onet tasks 50% dwas 25% | |
| san | 12 | 0.0118 | wikipedia 100% | |
| entertainment | 11 | 0.0108 | inference 45% onet tasks 36% | |
| others | 11 | 0.0108 | onet dimensi 91% dwas 9% | |
| city | 11 | 0.0108 | wikipedia 100% | |
| francisco | 11 | 0.0108 | wikipedia 100% | |
| staff | 10 | 0.0099 | onet tasks 50% inference 40% | |
| recreation | 9 | 0.0089 | inference 78% onet tasks 11% | |
| operations | 9 | 0.0089 | inference 56% dwas 33% | |
| customer | 8 | 0.0079 | inference 50% onet tasks 25% | |
| service | 8 | 0.0079 | onet tasks 38% inference 38% | |
| standards | 8 | 0.0079 | onet dimensi 50% inference 38% | |
| performance | 8 | 0.0079 | onet tasks 38% inference 38% | |
| difficult | 8 | 0.0079 | onet dimensi 75% onet tasks 12% | |
| orientation | 7 | 0.0069 | onet dimensi 86% inference 14% | |
| parks | 7 | 0.0069 | wikipedia 71% inference 29% | |
| operational | 6 | 0.0059 | inference 50% onet tasks 33% | |
| supervisors | 6 | 0.0059 | inference 83% onet tasks 17% | |
| resolve | 6 | 0.0059 | onet dimensi 33% dwas 33% | |
| self | 6 | 0.0059 | onet dimensi 100% | |
| schedules | 5 | 0.0049 | onet tasks 40% inference 40% | |
| equipment | 5 | 0.0049 | onet tasks 40% dwas 40% | |
| recreational | 5 | 0.0049 | onet tasks 60% dwas 20% | |
| leadership | 5 | 0.0049 | inference 60% onet dimensi 40% | |
| social | 5 | 0.0049 | onet dimensi 80% inference 20% | |
| goals | 5 | 0.0049 | onet dimensi 80% inference 20% | |
| detail | 5 | 0.0049 | onet dimensi 80% inference 20% | |
| management | 5 | 0.0049 | inference 100% | |
| reports | 4 | 0.0039 | inference 50% onet tasks 25% |
Provenance Window — Full Source Record · 39-1014.00 · First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services 7 source blocks · click to expand
[None] Analyze and record personnel or operational data and write related activity reports. DWAs: Prepare operational reports or records. [None] Apply customer feedback to service improvement efforts. DWAs: Resolve customer complaints or problems. [None] Assign work schedules, following work requirements, to ensure quality and timely delivery of service. DWAs: Assign duties or work schedules to employees. [None] Collaborate with staff members to plan or develop programs of events or schedules of activities. DWAs: Develop plans for programs or services. | Confer with organizational members to accomplish work activities. [None] Direct or coordinate the activities of entertainment and recreation related workers. DWAs: Supervise service workers. [None] Furnish customers with information on events or activities. DWAs: Provide attraction or event information to patrons. [None] Inform workers about interests or special needs of specific groups. DWAs: Explain regulations, policies, or procedures. [None] Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. DWAs: Inspect facilities. | Inspect equipment to ensure proper functioning. [None] Meet with managers or other supervisors to stay informed of changes affecting workers or operations. DWAs: Maintain knowledge of business operations. [None] Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. DWAs: Evaluate employee performance. [None] Participate in continuing education to stay abreast of industry trends and developments. DWAs: Maintain professional knowledge or certifications. [None] Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts. DWAs: Organize recreational activities or events. | Manage operations of artistic or entertainment departments or organizations. [None] Provide staff with assistance in performing difficult or complicated duties. DWAs: Support the professional development of others. [None] Recruit and hire staff members. DWAs: Perform human resources activities. [None] Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits. DWAs: Order materials, supplies, or equipment. [None] Resolve customer complaints regarding worker performance or services rendered. DWAs: Resolve customer complaints or problems. [None] Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities. DWAs: Manage operations of artistic or entertainment departments or organizations. [None] Take disciplinary action to address performance problems. DWAs: Evaluate employee performance. [None] Train workers in proper operational procedures and functions and explain company policies. DWAs: Explain regulations, policies, or procedures. | Train service staff.
--- WORK STYLES --- Dependability (imp:4.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cooperation (imp:3.00) — A tendency to be pleasant, helpful, and willing to assist others at work. Leadership Orientation (imp:2.80) — A tendency to lead, take charge, offer opinions, and provide direction at work. Dependability (imp:2.47) — A tendency to be reliable, responsible, and consistent in meeting work-related o Social Orientation (imp:2.26) — A tendency to seek out, enjoy, and be energized by social interaction at work. Cooperation (imp:2.22) — A tendency to be pleasant, helpful, and willing to assist others at work. Social Orientation (imp:2.00) — A tendency to seek out, enjoy, and be energized by social interaction at work. Self-Control (imp:1.91) — A tendency to remain calm and composed and to manage emotions effectively in res Optimism (imp:1.90) — A tendency to exhibit a positive attitude and positive emotions at work, even un Empathy (imp:1.74) — A tendency to show concern for others and be sensitive to others' needs and feel Initiative (imp:1.69) — A tendency to be proactive and take on extra responsibilities and tasks that may Self-Confidence (imp:1.66) — A tendency to believe in one's work-related capabilities and ability to control Adaptability (imp:1.65) — A tendency to be open to and comfortable with change, new experiences, or ideas Perseverance (imp:1.64) — A tendency to exhibit determination and resolve to perform or complete tasks in Achievement Orientation (imp:1.63) — A tendency to establish and maintain personally challenging work-related goals, Attention to Detail (imp:1.60) — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity (imp:1.57) — A tendency to be honest and ethical at work. Stress Tolerance (imp:1.49) — A tendency to cope and function effectively in stressful situations at work. Sincerity (imp:1.44) — A tendency to be genuine and sincere in interactions with others at work, withou Tolerance for Ambiguity (imp:1.16) — A tendency to be comfortable with ambiguity and uncertainty at work. Innovation (imp:1.15) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Leadership Orientation (imp:1.00) — A tendency to lead, take charge, offer opinions, and provide direction at work. Cautiousness (imp:1.00) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Humility (imp:0.87) — A tendency to be modest and humble when interacting with others at work. Intellectual Curiosity (imp:0.62) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
--- NATIONAL WAGES --- total_employment : 103,190 annual_median : $48,560 annual_pct10 : $34,760 annual_pct25 : $39,400 annual_pct75 : $62,320 annual_pct90 : $79,060 annual_mean : $53,550 hourly_median : $23.34 --- GEOGRAPHIC DISPERSION --- highest_state : Washington ($62,900) lowest_state : Puerto Rico ($27,990) dispersion_ratio : 2.247x --- TOP STATES BY WAGE (53 total) --- Arts, Entertainment, and Recreation emp: 43,900 median: $ 46,060 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 21,600 median: $ 61,170 Health Care and Social Assistance emp: 10,610 median: $ 53,040 Information emp: 10,090 median: $ 41,780 Other Services (except Public Administration) emp: 6,050 median: $ 49,160 Educational Services emp: 4,410 median: $ 53,240 Accommodation and Food Services emp: 4,110 median: $ 53,510 Administrative and Support and Waste Management and Remediation Services emp: 950 median: $ 46,900 Real Estate and Rental and Leasing emp: 710 median: $ 52,990 Management of Companies and Enterprises emp: 240 median: $ 47,210 --- TOP INDUSTRIES BY EMPLOYMENT (14 total) --- Arts, Entertainment, and Recreation emp: 43,900 median: $ 46,060 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 21,600 median: $ 61,170 Health Care and Social Assistance emp: 10,610 median: $ 53,040 Information emp: 10,090 median: $ 41,780 Other Services (except Public Administration) emp: 6,050 median: $ 49,160 Educational Services emp: 4,410 median: $ 53,240 Accommodation and Food Services emp: 4,110 median: $ 53,510 Administrative and Support and Waste Management and Remediation Services emp: 950 median: $ 46,900 Real Estate and Rental and Leasing emp: 710 median: $ 52,990 Management of Companies and Enterprises emp: 240 median: $ 47,210
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:08:42.917744Z --- SEMANTIC NEIGHBORS (5) --- Title: List of Parks and Recreation characters (similarity: 0.4409) URL: https://en.wikipedia.org/wiki/List_of_Parks_and_Recreation_characters QID: Q5073828 Extract: The primary characters of the American television comedy series Parks and Recreation are the employees of the parks department of Pawnee, a fictional Indiana town. The protagonist is Leslie Knope, the deputy parks director as well as serving on city council, and the rest of the ensemble cast consist Title: San Francisco (similarity: 0.1188) URL: https://en.wikipedia.org/wiki/San_Francisco QID: Q62 Extract: San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita in Title: Women in the United States (similarity: 0.2281) URL: https://en.wikipedia.org/wiki/Women_in_the_United_States QID: Q17514041 Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies. Title: Economy of Door County, Wisconsin (similarity: 0.1653) URL: https://en.wikipedia.org/wiki/Economy_of_Door_County%2C_Wisconsin QID: Q108559695 Extract: The economy of Door County is similar to that of Bayfield, Iron, Oneida, Sawyer, and Vilas counties. These six northern Wisconsin counties have been categorized as having "forestry-related tourism"-based economies. Title: History of San Francisco (similarity: 0.2857) URL: https://en.wikipedia.org/wiki/History_of_San_Francisco QID: Q1517135 Extract: The history of the city of San Francisco, California, and its development as a center of maritime trade, were shaped by its location at the entrance to a large natural harbor. San Francisco is the name of both the city and the county; the two share the same boundaries. Only lightly settled by Europe
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : medium
confidence_notes : Good O*NET task data and wage information provide solid foundation, but limited detailed skill and knowledge data reduces confidence. Wikipedia match absence limits external validation of role characteristics.
inferred_at : 2026-06-03T21:15:40.410134+00:00
tokens_input : 3,553
tokens_output : 4,001
cost_usd : $0.039562
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No exact Wikipedia match found. The closest semantic neighbor was 'List of Parks and Recreation characters' with moderate similarity, but this relates to a fictional television series rather than the occupation itself.
--- PROSE FIELDS ---
ROLE SUMMARY:
First-Line Supervisors of Entertainment and Recreation Workers directly supervise staff at venues like sports facilities, amusement parks, community centers, and recreational facilities. They coordinate daily operations, ensure quality service delivery, and manage scheduling while maintaining safety and performance standards. These supervisors serve as the bridge between upper management and front-line entertainment workers.
DAY IN THE LIFE:
Supervisors begin by reviewing staff schedules and operational reports, then conduct facility and equipment inspections to ensure safety and cleanliness standards. They assign work schedules to ensure adequate coverage and collaborate with staff to plan events and activities. Throughout the day, they observe worker performance, provide customer information, and resolve service issues. They analyze operational data, write activity reports, and meet with management to stay informed of policy changes affecting operations.
WHO THRIVES:
Successful supervisors demonstrate high dependability and strong leadership orientation, as evidenced by the work style requirements. They excel in enterprising environments, taking charge of operations and motivating teams toward common goals. Strong interpersonal skills are essential for coordinating diverse staff and handling customer interactions. Detail-oriented individuals who can balance multiple priorities while maintaining quality standards perform well in this role.
CAREER ENTRY:
This Job Zone 2 position typically requires some preparation beyond high school, often including supervisory experience in entertainment, recreation, or customer service roles. Many enter through promotion from front-line recreation worker positions after demonstrating leadership potential. Relevant coursework in recreation management, hospitality, or business administration can be beneficial but is not always required.
CAREER TRAJECTORY:
Experienced supervisors often advance to facility managers, recreation directors, or operations managers in larger entertainment venues. Some transition to other supervisory roles across industries, leveraging their people management and operational skills. Career growth may lead to district-level management positions or specialized roles in event planning and venue operations.
MARKET INTELLIGENCE:
The occupation employs 103,190 workers nationally with a median annual wage of $48,560, ranging from $34,760 to $79,060 (BLS OEWS May 2025). Washington state offers the highest wages at $62,900, while Puerto Rico shows the lowest at $27,990, creating a 2.25x geographic wage ratio. The largest employment concentration is in Arts, Entertainment, and Recreation with 43,900 positions, followed by government sectors with 21,600 positions. Health Care and Social Assistance rounds out the top three with 10,610 positions, indicating broad demand across sectors.
AUTOMATION OUTLOOK:
This role shows low automation risk due to its heavy emphasis on human judgment, leadership, and interpersonal coordination. Core activities like evaluating worker performance, resolving customer complaints, and coordinating team activities require emotional intelligence and situational awareness that remain difficult to automate.
--- REASONED EDGES ---
[skill_overlap] First-Line Supervisors of Personal Service Workers (39-1022.00) — confidence:high
reasoning: Both roles involve supervising service workers with similar leadership and coordination requirements.
data: Both supervise service workers
data: Similar supervisory tasks
data: Comparable job zone requirements
[riasec_cluster] First-Line Supervisors of Food Preparation and Serving Workers (35-1012.00) — confidence:high
reasoning: Shared high Enterprising (E:7.00) and moderate Conventional scores indicate similar leadership and organizational preferences.
data: High Enterprising orientation
data: Supervisory responsibilities
data: Customer service focus
[transferable_skill] First-Line Supervisors of Office and Administrative Support Workers (43-1011.00) — confidence:high
reasoning: Common supervisory competencies including staff scheduling, performance evaluation, and operational reporting.
data: Shared supervisory tasks
data: Similar work style requirements
data: Comparable job zone preparation
[task_similarity] First-Line Supervisors of Mechanics, Installers, and Repairers (49-1011.00) — confidence:medium
reasoning: Both roles require equipment inspection, worker performance evaluation, and coordination with management.
data: Equipment inspection duties
data: Performance evaluation tasks
data: Management coordination requirements
[wage_band] First-Line Supervisors of Housekeeping and Janitorial Workers (37-1011.00) — confidence:medium
reasoning: Similar wage ranges and job zone classifications suggest comparable market positioning and skill requirements.
data: Comparable median wages
data: Similar job zone preparation
data: Related supervisory scope
--- NORMALIZER SIGNALS ---
match_keywords : ['entertainment supervisor', 'recreation supervisor', 'aquatics supervisor', 'golf course manager', 'entertainment coordinator', 'recreation coordinator', 'activity supervisor', 'facility supervisor']
exclude_keywords : ['gambling', 'casino', 'gaming', 'dealer', 'croupier']
title_patterns : ['Supervisor of Entertainment', 'Recreation Supervisor', 'Entertainment Manager', 'Activity Coordinator', 'Facility Supervisor']
common_variations: ['entertainment and recreation supervisor', 'recreation facility supervisor', 'aquatics supervisor', 'golf supervisor', 'community recreation supervisor', 'entertainment coordinator', 'recreation manager', 'activity director']
total_terms : 40 top_words : ['tendency', 'activities', 'san', 'entertainment', 'others', 'city', 'francisco', 'staff', 'recreation', 'operations', 'customer', 'service', 'standards', 'performance', 'difficult', 'orientation', 'parks', 'operational', 'supervisors', 'resolve'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── tendency 42 0.04138 onet_dimensions onet_dimensions:100% activities 12 0.01182 onet_tasks onet_tasks:50% dwas:25% inference:25% san 12 0.01182 wikipedia wikipedia:100% entertainment 11 0.01084 inference inference:45% onet_tasks:36% dwas:18% others 11 0.01084 onet_dimensions onet_dimensions:91% dwas:9% city 11 0.01084 wikipedia wikipedia:100% francisco 11 0.01084 wikipedia wikipedia:100% staff 10 0.00985 onet_tasks onet_tasks:50% inference:40% dwas:10% recreation 9 0.00887 inference inference:78% onet_tasks:11% wikipedia:11% operations 9 0.00887 inference inference:56% dwas:33% onet_tasks:11% customer 8 0.00788 inference inference:50% onet_tasks:25% dwas:25% service 8 0.00788 onet_tasks onet_tasks:38% inference:38% dwas:25% standards 8 0.00788 onet_dimensions onet_dimensions:50% inference:38% onet_tasks:12% performance 8 0.00788 onet_tasks onet_tasks:38% inference:38% dwas:25% difficult 8 0.00788 onet_dimensions onet_dimensions:75% onet_tasks:12% inference:12% orientation 7 0.00690 onet_dimensions onet_dimensions:86% inference:14% parks 7 0.00690 wikipedia wikipedia:71% inference:29% operational 6 0.00591 inference inference:50% onet_tasks:33% dwas:17% supervisors 6 0.00591 inference inference:83% onet_tasks:17% resolve 6 0.00591 onet_dimensions onet_dimensions:33% dwas:33% onet_tasks:17% self 6 0.00591 onet_dimensions onet_dimensions:100% schedules 5 0.00493 onet_tasks onet_tasks:40% inference:40% dwas:20% equipment 5 0.00493 onet_tasks onet_tasks:40% dwas:40% inference:20% recreational 5 0.00493 onet_tasks onet_tasks:60% dwas:20% inference:20% leadership 5 0.00493 inference inference:60% onet_dimensions:40% social 5 0.00493 onet_dimensions onet_dimensions:80% inference:20% goals 5 0.00493 onet_dimensions onet_dimensions:80% inference:20% detail 5 0.00493 onet_dimensions onet_dimensions:80% inference:20% management 5 0.00493 inference inference:100% reports 4 0.00394 inference inference:50% onet_tasks:25% dwas:25% quality 4 0.00394 onet_tasks onet_tasks:50% inference:50% events 4 0.00394 onet_tasks onet_tasks:50% dwas:25% inference:25% complaints 4 0.00394 dwas dwas:50% onet_tasks:25% inference:25% meeting 4 0.00394 onet_dimensions onet_dimensions:100% seek 4 0.00394 onet_dimensions onet_dimensions:100% control 4 0.00394 onet_dimensions onet_dimensions:100% emotions 4 0.00394 onet_dimensions onet_dimensions:100% effectively 4 0.00394 onet_dimensions onet_dimensions:100% situations 4 0.00394 onet_dimensions onet_dimensions:100% exhibit 4 0.00394 onet_dimensions onet_dimensions:100%