Workers in this role greet patrons as they arrive, verify and collect admission tickets or passes, and help guests locate their seats using flashlights when necessary. They provide assistance to patrons with special needs, including wheelchair accessibility, and offer directions to restrooms, concessions, and other facilities. During events, they monitor for emergencies and guide patrons to exits when needed, while also refusing entry to undesirable individuals or those without proper credentials. Between shows or during intermissions, they may clean facilities, operate refreshment stands, or help with basic administrative tasks using Microsoft Office software.
Successful ushers and lobby attendants are naturally social and service-oriented, with strong interpersonal skills and a genuine desire to help others. They excel at reading social situations and adapting their communication style to diverse patrons, from families to business guests. These workers are dependable and cooperative team players who can remain calm under pressure, whether dealing with difficult customers or emergency situations. They possess good physical stamina for standing long periods and clear speech for giving directions in noisy environments.
This role has low automation risk due to its emphasis on interpersonal interaction, physical assistance, and situational judgment. While ticket scanning and some administrative tasks may become automated, the core functions of greeting patrons, providing personalized assistance, handling special needs, and managing emergency situations require human presence and adaptability.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| tendency | 42 | 0.0154 | onet dimensi 100% | |
| others | 41 | 0.0150 | onet dimensi 93% onet tasks 2% | |
| equipment | 24 | 0.0088 | onet dimensi 96% dwas 4% | |
| patrons | 23 | 0.0084 | onet tasks 43% dwas 30% | |
| principles | 16 | 0.0058 | onet dimensi 100% | |
| events | 12 | 0.0044 | onet dimensi 67% onet tasks 17% | |
| needs | 12 | 0.0044 | onet dimensi 67% inference 17% | |
| customer | 12 | 0.0044 | onet dimensi 33% inference 33% | |
| includes | 12 | 0.0044 | onet dimensi 100% | |
| control | 12 | 0.0044 | onet dimensi 100% | |
| objects | 12 | 0.0044 | onet dimensi 100% | |
| problems | 11 | 0.0040 | onet dimensi 82% dwas 18% | |
| products | 11 | 0.0040 | onet dimensi 45% dwas 36% | |
| ideas | 11 | 0.0040 | onet dimensi 100% | |
| providing | 10 | 0.0037 | onet dimensi 70% inference 20% | |
| techniques | 10 | 0.0037 | onet dimensi 100% | |
| materials | 10 | 0.0037 | onet dimensi 100% | |
| body | 10 | 0.0037 | onet dimensi 100% | |
| rules | 9 | 0.0033 | onet dimensi 89% onet tasks 11% | |
| procedures | 9 | 0.0033 | onet dimensi 89% inference 11% | |
| service | 9 | 0.0033 | inference 56% onet dimensi 22% | |
| services | 9 | 0.0033 | onet dimensi 67% dwas 33% | |
| standards | 9 | 0.0033 | onet dimensi 89% wikipedia 11% | |
| management | 9 | 0.0033 | onet dimensi 78% inference 22% | |
| resources | 9 | 0.0033 | onet dimensi 100% | |
| quickly | 9 | 0.0033 | onet dimensi 100% | |
| activities | 9 | 0.0033 | onet dimensi 100% | |
| orientation | 9 | 0.0033 | onet dimensi 100% | |
| entertainment | 8 | 0.0029 | inference 75% onet tasks 25% | |
| monitoring | 8 | 0.0029 | onet dimensi 100% |
Provenance Window — Full Source Record · 39-3031.00 · Ushers, Lobby Attendants, and Ticket Takers 7 source blocks · click to expand
[Core] [97% incumbents] Greet patrons attending entertainment events. DWAs: Greet customers, patrons, or visitors. [Core] [97% incumbents] Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events. DWAs: Sell products or services. [Core] [97% incumbents] Clean facilities. DWAs: Clean facilities or work areas. [Core] [97% incumbents] Examine tickets or passes to verify authenticity, using criteria such as color or date issued. DWAs: Verify patron or staff credentials. [Core] [97% incumbents] Provide assistance with patrons' special needs, such as helping those with wheelchairs. DWAs: Assist individuals with special needs. [Core] [97% incumbents] Guide patrons to exits or provide other instructions or assistance in case of emergency. DWAs: Usher patrons to seats or exits. [Core] [97% incumbents] Refuse admittance to undesirable persons or persons without tickets or passes. DWAs: Verify patron or staff credentials. [Core] [97% incumbents] Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. DWAs: Provide patrons with directions to locales or attractions. [Core] [97% incumbents] Assist patrons in finding seats, lighting the way with flashlights, if necessary. DWAs: Usher patrons to seats or exits. [Supplemental] [97% incumbents] Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. DWAs: Sell products or services. [Supplemental] [97% incumbents] Count and record number of tickets collected. DWAs: Prepare operational reports or records. [Supplemental] [97% incumbents] Lead tours and answer visitors' questions about the exhibits. DWAs: Provide attraction or event information to patrons. [Supplemental] [97% incumbents] Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter. DWAs: Verify patron or staff credentials. [Supplemental] [97% incumbents] Give door checks to patrons who are temporarily leaving establishments. DWAs: Respond to customer inquiries. [Supplemental] [97% incumbents] Work with others to change advertising displays. DWAs: Collaborate with others to develop or refine designs. [Supplemental] [97% incumbents] Page individuals wanted at the box office. DWAs: Provide notifications to customers or patrons. [Core] [96% incumbents] Settle seating disputes or help solve other customer concerns. DWAs: Mediate disputes. | Resolve customer complaints or problems. [Core] [96% incumbents] Maintain order and ensure adherence to safety rules. DWAs: Monitor environment to ensure safety. [Core] [96% incumbents] Search for lost articles or for parents of lost children. DWAs: Respond to customer problems or complaints. [Supplemental] [96% incumbents] Manage inventory or sale of artist merchandise. DWAs: Sell products or services. | Maintain supply or equipment inventories. [Supplemental] [96% incumbents] Manage informational kiosks or displays of event signs or posters. DWAs: Arrange artwork, products, or props. [Supplemental] [96% incumbents] Schedule or manage staff, such as volunteer usher corps. DWAs: Assign duties or work schedules to employees. | Supervise service workers. [Supplemental] [95% incumbents] Distribute programs to patrons. DWAs: Provide attraction or event information to patrons.
--- SKILLS --- Speaking (imp:3.25 lvl:2.50) — Talking to others to convey information effectively. Active Listening (imp:3.12 lvl:2.75) — Giving full attention to what other people are saying, taking time to understand Reading Comprehension (imp:2.75 lvl:2.25) — Understanding written sentences and paragraphs in work-related documents. Critical Thinking (imp:2.75 lvl:2.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Monitoring (imp:2.75 lvl:2.62) — Monitoring/Assessing performance of yourself, other individuals, or organization Active Learning (imp:2.62 lvl:2.12) — Understanding the implications of new information for both current and future pr Writing (imp:2.25 lvl:2.12) — Communicating effectively in writing as appropriate for the needs of the audienc Mathematics (imp:1.88 lvl:1.38) — Using mathematics to solve problems. Learning Strategies (imp:1.62 lvl:1.25) — Selecting and using training/instructional methods and procedures appropriate fo Science (imp:1.00) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Customer and Personal Service (imp:4.25 lvl:4.35) — Knowledge of principles and processes for providing customer and personal servic English Language (imp:3.39 lvl:2.85) — Knowledge of the structure and content of the English language including the mea Public Safety and Security (imp:3.24 lvl:2.88) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Communications and Media (imp:3.07 lvl:2.52) — Knowledge of media production, communication, and dissemination techniques and m Sales and Marketing (imp:2.90 lvl:2.80) — Knowledge of principles and methods for showing, promoting, and selling products Administration and Management (imp:2.65 lvl:1.81) — Knowledge of business and management principles involved in strategic planning, Computers and Electronics (imp:2.47 lvl:2.21) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Education and Training (imp:2.41 lvl:2.10) — Knowledge of principles and methods for curriculum and training design, teaching Economics and Accounting (imp:2.37 lvl:1.81) — Knowledge of economic and accounting principles and practices, the financial mar Mathematics (imp:2.32 lvl:2.08) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Administrative (imp:2.23 lvl:2.11) — Knowledge of administrative and office procedures and systems such as word proce Psychology (imp:2.18 lvl:1.94) — Knowledge of human behavior and performance; individual differences in ability, Food Production (imp:2.09 lvl:1.42) — Knowledge of techniques and equipment for planting, growing, and harvesting food Telecommunications (imp:1.96 lvl:0.98) — Knowledge of transmission, broadcasting, switching, control, and operation of te Personnel and Human Resources (imp:1.94 lvl:1.66) — Knowledge of principles and procedures for personnel recruitment, selection, tra History and Archeology (imp:1.92 lvl:1.67) — Knowledge of historical events and their causes, indicators, and effects on civi Geography (imp:1.84 lvl:1.45) — Knowledge of principles and methods for describing the features of land, sea, an Fine Arts (imp:1.67 lvl:1.12) — Knowledge of the theory and techniques required to compose, produce, and perform Law and Government (imp:1.67 lvl:1.09) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Transportation (imp:1.64 lvl:1.11) — Knowledge of principles and methods for moving people or goods by air, rail, sea Sociology and Anthropology (imp:1.59 lvl:1.27) — Knowledge of group behavior and dynamics, societal trends and influences, human Production and Processing (imp:1.57 lvl:1.14) — Knowledge of raw materials, production processes, quality control, costs, and ot Engineering and Technology (imp:1.56 lvl:1.10) — Knowledge of the practical application of engineering science and technology. Th Mechanical (imp:1.55 lvl:0.94) — Knowledge of machines and tools, including their designs, uses, repair, and main Philosophy and Theology (imp:1.51 lvl:1.02) — Knowledge of different philosophical systems and religions. This includes their Physics (imp:1.39 lvl:0.66) — Knowledge and prediction of physical principles, laws, their interrelationships, Foreign Language (imp:1.29 lvl:0.33) — Knowledge of the structure and content of a foreign (non-English) language inclu Chemistry (imp:1.24) — Knowledge of the chemical composition, structure, and properties of substances a Biology (imp:1.24) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Design (imp:1.22) — Knowledge of design techniques, tools, and principles involved in production of Therapy and Counseling (imp:1.19 lvl:0.38) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Medicine and Dentistry (imp:1.17) — Knowledge of the information and techniques needed to diagnose and treat human i Building and Construction (imp:1.15) — Knowledge of materials, methods, and the tools involved in the construction or r --- ABILITIES --- Speech Clarity (imp:3.38 lvl:2.88) — The ability to speak clearly so others can understand you. Oral Comprehension (imp:3.25 lvl:2.88) — The ability to listen to and understand information and ideas presented through Oral Expression (imp:3.25 lvl:3.00) — The ability to communicate information and ideas in speaking so others will unde Near Vision (imp:3.12 lvl:3.00) — The ability to see details at close range (within a few feet of the observer). Problem Sensitivity (imp:3.00 lvl:2.88) — The ability to tell when something is wrong or is likely to go wrong. It does no Speech Recognition (imp:3.00 lvl:3.00) — The ability to identify and understand the speech of another person. Written Comprehension (imp:2.88 lvl:2.50) — The ability to read and understand information and ideas presented in writing. Deductive Reasoning (imp:2.88 lvl:2.38) — The ability to apply general rules to specific problems to produce answers that Selective Attention (imp:2.88 lvl:2.12) — The ability to concentrate on a task over a period of time without being distrac Inductive Reasoning (imp:2.75 lvl:2.25) — The ability to combine pieces of information to form general rules or conclusion Information Ordering (imp:2.75 lvl:2.25) — The ability to arrange things or actions in a certain order or pattern according Far Vision (imp:2.75 lvl:2.62) — The ability to see details at a distance. Perceptual Speed (imp:2.62 lvl:2.12) — The ability to quickly and accurately compare similarities and differences among Trunk Strength (imp:2.62 lvl:2.38) — The ability to use your abdominal and lower back muscles to support part of the Category Flexibility (imp:2.50 lvl:2.12) — The ability to generate or use different sets of rules for combining or grouping Flexibility of Closure (imp:2.50 lvl:2.12) — The ability to identify or detect a known pattern (a figure, object, word, or so Time Sharing (imp:2.50 lvl:2.00) — The ability to shift back and forth between two or more activities or sources of Manual Dexterity (imp:2.50 lvl:1.88) — The ability to quickly move your hand, your hand together with your arm, or your Finger Dexterity (imp:2.50 lvl:1.88) — The ability to make precisely coordinated movements of the fingers of one or bot Visual Color Discrimination (imp:2.50 lvl:2.00) — The ability to match or detect differences between colors, including shades of c Written Expression (imp:2.25 lvl:2.12) — The ability to communicate information and ideas in writing so others will under Fluency of Ideas (imp:2.25 lvl:2.00) — The ability to come up with a number of ideas about a topic (the number of ideas Originality (imp:2.25 lvl:2.00) — The ability to come up with unusual or clever ideas about a given topic or situa Arm-Hand Steadiness (imp:2.25 lvl:2.00) — The ability to keep your hand and arm steady while moving your arm or while hold Auditory Attention (imp:2.25 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra Memorization (imp:2.12 lvl:1.75) — The ability to remember information such as words, numbers, pictures, and proced Speed of Closure (imp:2.12 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea Static Strength (imp:2.12 lvl:1.62) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Stamina (imp:2.12 lvl:1.38) — The ability to exert yourself physically over long periods of time without getti Hearing Sensitivity (imp:2.12 lvl:2.00) — The ability to detect or tell the differences between sounds that vary in pitch Visualization (imp:2.00 lvl:1.88) — The ability to imagine how something will look after it is moved around or when Control Precision (imp:2.00 lvl:1.75) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Multilimb Coordination (imp:2.00 lvl:1.50) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Dynamic Strength (imp:2.00 lvl:1.25) — The ability to exert muscle force repeatedly or continuously over time. This inv Extent Flexibility (imp:2.00 lvl:1.38) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Gross Body Coordination (imp:2.00 lvl:1.38) — The ability to coordinate the movement of your arms, legs, and torso together wh Gross Body Equilibrium (imp:2.00 lvl:1.38) — The ability to keep or regain your body balance or stay upright when in an unsta Depth Perception (imp:2.00 lvl:1.38) — The ability to judge which of several objects is closer or farther away from you Mathematical Reasoning (imp:1.88 lvl:1.25) — The ability to choose the right mathematical methods or formulas to solve a prob Number Facility (imp:1.88 lvl:1.75) — The ability to add, subtract, multiply, or divide quickly and correctly. Rate Control (imp:1.62 lvl:0.75) — The ability to time your movements or the movement of a piece of equipment in an Reaction Time (imp:1.62 lvl:0.75) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Wrist-Finger Speed (imp:1.62 lvl:0.88) — The ability to make fast, simple, repeated movements of the fingers, hands, and Spatial Orientation (imp:1.50 lvl:0.75) — The ability to know your location in relation to the environment or to know wher Response Orientation (imp:1.50 lvl:0.62) — The ability to choose quickly between two or more movements in response to two o Speed of Limb Movement (imp:1.38 lvl:0.50) — The ability to quickly move the arms and legs. Explosive Strength (imp:1.38 lvl:0.62) — The ability to use short bursts of muscle force to propel oneself (as in jumping Night Vision (imp:1.38 lvl:0.50) — The ability to see under low-light conditions. Peripheral Vision (imp:1.12 lvl:0.25) — The ability to see objects or movement of objects to one's side when the eyes ar Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated. --- WORK ACTIVITIES --- Performing for or Working Directly with the Public (imp:3.98 lvl:3.82) — Performing for people or dealing directly with the public. This includes serving Getting Information (imp:3.57 lvl:2.74) — Observing, receiving, and otherwise obtaining information from all relevant sour Identifying Objects, Actions, and Events (imp:3.26 lvl:3.04) — Identifying information by categorizing, estimating, recognizing differences or Communicating with Supervisors, Peers, or Subordinates (imp:3.17 lvl:2.54) — Providing information to supervisors, co-workers, and subordinates by telephone, Establishing and Maintaining Interpersonal Relationships (imp:3.17 lvl:3.56) — Developing constructive and cooperative working relationships with others, and m Assisting and Caring for Others (imp:3.11 lvl:2.91) — Providing personal assistance, medical attention, emotional support, or other pe Resolving Conflicts and Negotiating with Others (imp:3.11 lvl:2.81) — Handling complaints, settling disputes, and resolving grievances and conflicts, Communicating with People Outside the Organization (imp:3.00 lvl:2.53) — Communicating with people outside the organization, representing the organizatio Making Decisions and Solving Problems (imp:2.96 lvl:2.42) — Analyzing information and evaluating results to choose the best solution and sol Updating and Using Relevant Knowledge (imp:2.89 lvl:2.65) — Keeping up-to-date technically and applying new knowledge to your job. Selling or Influencing Others (imp:2.89 lvl:2.71) — Convincing others to buy merchandise/goods or to otherwise change their minds or Controlling Machines and Processes (imp:2.86 lvl:2.13) — Using either control mechanisms or direct physical activity to operate machines Training and Teaching Others (imp:2.82 lvl:2.45) — Identifying the educational needs of others, developing formal educational or tr Documenting/Recording Information (imp:2.75 lvl:2.10) — Entering, transcribing, recording, storing, or maintaining information in writte Working with Computers (imp:2.70 lvl:1.88) — Using computers and computer systems (including hardware and software) to progra Monitoring Processes, Materials, or Surroundings (imp:2.66 lvl:2.25) — Monitoring and reviewing information from materials, events, or the environment, Developing and Building Teams (imp:2.57 lvl:2.08) — Encouraging and building mutual trust, respect, and cooperation among team membe Performing General Physical Activities (imp:2.56 lvl:2.42) — Performing general physical activities includes doing activities that require co Inspecting Equipment, Structures, or Materials (imp:2.54 lvl:2.28) — Inspecting equipment, structures, or materials to identify the cause of errors o Coordinating the Work and Activities of Others (imp:2.52 lvl:2.11) — Getting members of a group to work together to accomplish tasks. Judging the Qualities of Objects, Services, or People (imp:2.48 lvl:2.18) — Assessing the value, importance, or quality of things or people. Coaching and Developing Others (imp:2.47 lvl:2.34) — Identifying the developmental needs of others and coaching, mentoring, or otherw Handling and Moving Objects (imp:2.41 lvl:2.68) — Using hands and arms in handling, installing, positioning, and moving materials, Scheduling Work and Activities (imp:2.40 lvl:2.20) — Scheduling events, programs, and activities, as well as the work of others. Processing Information (imp:2.32 lvl:1.76) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Evaluating Information to Determine Compliance with Standards (imp:2.32 lvl:1.68) — Using relevant information and individual judgment to determine whether events o Interpreting the Meaning of Information for Others (imp:2.32 lvl:1.72) — Translating or explaining what information means and how it can be used. Performing Administrative Activities (imp:2.32 lvl:1.81) — Performing day-to-day administrative tasks such as maintaining information files Guiding, Directing, and Motivating Subordinates (imp:2.31 lvl:1.72) — Providing guidance and direction to subordinates, including setting performance Organizing, Planning, and Prioritizing Work (imp:2.30 lvl:2.10) — Developing specific goals and plans to prioritize, organize, and accomplish your Thinking Creatively (imp:2.27 lvl:1.91) — Developing, designing, or creating new applications, ideas, relationships, syste Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.21) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Monitoring and Controlling Resources (imp:2.20 lvl:1.79) — Monitoring and controlling resources and overseeing the spending of money. Providing Consultation and Advice to Others (imp:2.06) — Providing guidance and expert advice to management or other groups on technical, Analyzing Data or Information (imp:2.04) — Identifying the underlying principles, reasons, or facts of information by break Repairing and Maintaining Electronic Equipment (imp:2.02 lvl:1.69) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Developing Objectives and Strategies (imp:1.84) — Establishing long-range objectives and specifying the strategies and actions to Repairing and Maintaining Mechanical Equipment (imp:1.82 lvl:1.52) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Staffing Organizational Units (imp:1.74 lvl:1.36) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.28) — Providing documentation, detailed instructions, drawings, or specifications to t Operating Vehicles, Mechanized Devices, or Equipment (imp:1.25) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s --- WORK STYLES --- Dependability (imp:3.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cooperation (imp:2.43) — A tendency to be pleasant, helpful, and willing to assist others at work. Social Orientation (imp:2.15) — A tendency to seek out, enjoy, and be energized by social interaction at work. Dependability (imp:2.06) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cooperation (imp:2.00) — A tendency to be pleasant, helpful, and willing to assist others at work. Optimism (imp:1.94) — A tendency to exhibit a positive attitude and positive emotions at work, even un Empathy (imp:1.74) — A tendency to show concern for others and be sensitive to others' needs and feel Self-Control (imp:1.50) — A tendency to remain calm and composed and to manage emotions effectively in res Sincerity (imp:1.39) — A tendency to be genuine and sincere in interactions with others at work, withou Attention to Detail (imp:1.26) — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity (imp:1.26) — A tendency to be honest and ethical at work. Humility (imp:1.15) — A tendency to be modest and humble when interacting with others at work. Social Orientation (imp:1.00) — A tendency to seek out, enjoy, and be energized by social interaction at work. Stress Tolerance (imp:0.97) — A tendency to cope and function effectively in stressful situations at work. Adaptability (imp:0.71) — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence (imp:0.64) — A tendency to believe in one's work-related capabilities and ability to control Cautiousness (imp:0.64) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Initiative (imp:0.59) — A tendency to be proactive and take on extra responsibilities and tasks that may Tolerance for Ambiguity (imp:0.39) — A tendency to be comfortable with ambiguity and uncertainty at work. Perseverance (imp:0.34) — A tendency to exhibit determination and resolve to perform or complete tasks in Achievement Orientation (imp:0.26) — A tendency to establish and maintain personally challenging work-related goals, Leadership Orientation (imp:0.16) — A tendency to lead, take charge, offer opinions, and provide direction at work. Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work. Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res Intellectual Curiosity (imp:-0.33) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation (imp:-0.50) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on --- TRANSFERABLE SKILLS --- Social Perceptiveness (imp:3.38 lvl:3.00) — Being aware of others' reactions and understanding why they react as they do. Service Orientation (imp:3.25 lvl:3.00) — Actively looking for ways to help people. Coordination (imp:3.00 lvl:2.38) — Adjusting actions in relation to others' actions. Persuasion (imp:2.88 lvl:2.50) — Persuading others to change their minds or behavior. Negotiation (imp:2.88 lvl:2.25) — Bringing others together and trying to reconcile differences. Complex Problem Solving (imp:2.50 lvl:2.12) — Identifying complex problems and reviewing related information to develop and ev Time Management (imp:2.50 lvl:2.00) — Managing one's own time and the time of others. Judgment and Decision Making (imp:2.38 lvl:2.12) — Considering the relative costs and benefits of potential actions to choose the m Management of Personnel Resources (imp:2.38 lvl:2.00) — Motivating, developing, and directing people as they work, identifying the best Operations Monitoring (imp:2.00 lvl:1.75) — Watching gauges, dials, or other indicators to make sure a machine is working pr Quality Control Analysis (imp:2.00 lvl:1.62) — Conducting tests and inspections of products, services, or processes to evaluate Systems Analysis (imp:2.00 lvl:1.38) — Determining how a system should work and how changes in conditions, operations, Systems Evaluation (imp:2.00 lvl:1.38) — Identifying measures or indicators of system performance and the actions needed Troubleshooting (imp:1.88 lvl:0.88) — Determining causes of operating errors and deciding what to do about it. Instructing (imp:1.62 lvl:1.12) — Teaching others how to do something. Operation and Control (imp:1.62 lvl:0.62) — Controlling operations of equipment or systems. Programming (imp:1.38 lvl:0.38) — Writing computer programs for various purposes. Operations Analysis (imp:1.25 lvl:0.38) — Analyzing needs and product requirements to create a design. Technology Design (imp:1.00) — Generating or adapting equipment and technology to serve user needs. Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job. Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications. Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o Repairing (imp:1.00) — Repairing machines or systems using the needed tools. Management of Financial Resources (imp:1.00) — Determining how money will be spent to get the work done, and accounting for the Management of Material Resources (imp:1.00) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
--- NATIONAL WAGES --- total_employment : 121,770 annual_median : $32,910 annual_pct10 : $23,560 annual_pct25 : $28,310 annual_pct75 : $36,940 annual_pct90 : $42,470 annual_mean : $33,080 hourly_median : $15.82 --- GEOGRAPHIC DISPERSION --- highest_state : Washington ($41,010) lowest_state : Guam ($20,860) dispersion_ratio : 1.966x --- TOP STATES BY WAGE (52 total) --- Information emp: 52,840 median: $ 30,580 Arts, Entertainment, and Recreation emp: 38,370 median: $ 34,320 Administrative and Support and Waste Management and Remediation Services emp: 17,010 median: $ 35,090 Accommodation and Food Services emp: 4,700 median: $ 34,630 Educational Services emp: 3,350 median: $ 33,220 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 3,350 median: $ 31,360 Other Services (except Public Administration) emp: 730 median: $ 36,910 Real Estate and Rental and Leasing emp: 560 median: $ 36,020 Transportation and Warehousing emp: 230 median: $ 41,090 Professional, Scientific, and Technical Services emp: 150 median: $ 40,380 --- TOP INDUSTRIES BY EMPLOYMENT (11 total) --- Information emp: 52,840 median: $ 30,580 Arts, Entertainment, and Recreation emp: 38,370 median: $ 34,320 Administrative and Support and Waste Management and Remediation Services emp: 17,010 median: $ 35,090 Accommodation and Food Services emp: 4,700 median: $ 34,630 Educational Services emp: 3,350 median: $ 33,220 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 3,350 median: $ 31,360 Other Services (except Public Administration) emp: 730 median: $ 36,910 Real Estate and Rental and Leasing emp: 560 median: $ 36,020 Transportation and Warehousing emp: 230 median: $ 41,090 Professional, Scientific, and Technical Services emp: 150 median: $ 40,380
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:10:33.956740Z --- SEMANTIC NEIGHBORS (5) --- Title: Usher (occupation) (similarity: 0.3279) URL: https://en.wikipedia.org/wiki/Usher_(occupation) QID: Q2919189 Extract: An usher is a person who welcomes and shows people where to sit, especially at a church, theatre or when attending a wedding. Title: One Big Beautiful Bill Act (similarity: 0.1739) URL: https://en.wikipedia.org/wiki/One_Big_Beautiful_Bill_Act QID: Q134500668 Extract: The One Big Beautiful Bill Act (OBBBA) or the Big Beautiful Bill, is a U.S. federal statute passed by the 119th United States Congress containing tax and spending policies that form the core of President Donald Trump's second-term agenda. The bill was signed into law by Trump on July 4, 2025. Althou Title: Minimum wage in the United States (similarity: 0.2105) URL: https://en.wikipedia.org/wiki/Minimum_wage_in_the_United_States QID: Q6865497 Extract: In the United States, the minimum wage is set by federal U.S. labor law and a range of state and local laws. The first federal minimum wage was instituted in the National Industrial Recovery Act of 1933, signed into law by President Franklin D. Roosevelt, but later found to be unconstitutional. In 1 Title: List of Kamala Harris 2024 presidential campaign non-political endorsements (similarity: 0.2203) URL: https://en.wikipedia.org/wiki/List_of_Kamala_Harris_2024_presidential_campaign_non-political_endorsements QID: Q130669647 Extract: This is a list of notable non-political figures and organizations that endorsed the Kamala Harris 2024 presidential campaign. Title: List of Saturday Night Live commercial parodies (similarity: 0.1111) URL: https://en.wikipedia.org/wiki/List_of_Saturday_Night_Live_commercial_parodies QID: Q6596428 Extract: On the American late-night live television sketch comedy and variety show Saturday Night Live (SNL), a commercial advertisement parody is commonly shown after the host's opening monologue. Many of the parodies were produced by James Signorelli. The industries, products, and ad formats targeted by t
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Strong confidence based on comprehensive O*NET data covering all key dimensions, clear wage and employment statistics from BLS, and well-defined task descriptions that align with industry standards.
inferred_at : 2026-06-03T21:22:50.595279+00:00
tokens_input : 4,600
tokens_output : 4,003
cost_usd : $0.044688
wikipedia_used : False
wikipedia_title : None
wikipedia_note : While no exact Wikipedia match exists, the closest entry 'Usher (occupation)' describes similar welcoming and seating functions, though it focuses more narrowly on theater and church contexts rather than the broader entertainment venue scope of this occupation.
--- PROSE FIELDS ---
ROLE SUMMARY:
Ushers, Lobby Attendants, and Ticket Takers assist patrons at entertainment venues by collecting tickets, helping find seats, providing directions, and ensuring smooth operations during events. They serve as the first point of contact for guests, combining customer service with basic security and facility management duties. These front-line workers play a crucial role in creating positive experiences at theaters, concert halls, sports venues, and other entertainment facilities.
DAY IN THE LIFE:
Workers in this role greet patrons as they arrive, verify and collect admission tickets or passes, and help guests locate their seats using flashlights when necessary. They provide assistance to patrons with special needs, including wheelchair accessibility, and offer directions to restrooms, concessions, and other facilities. During events, they monitor for emergencies and guide patrons to exits when needed, while also refusing entry to undesirable individuals or those without proper credentials. Between shows or during intermissions, they may clean facilities, operate refreshment stands, or help with basic administrative tasks using Microsoft Office software.
WHO THRIVES:
Successful ushers and lobby attendants are naturally social and service-oriented, with strong interpersonal skills and a genuine desire to help others. They excel at reading social situations and adapting their communication style to diverse patrons, from families to business guests. These workers are dependable and cooperative team players who can remain calm under pressure, whether dealing with difficult customers or emergency situations. They possess good physical stamina for standing long periods and clear speech for giving directions in noisy environments.
CAREER ENTRY:
Most positions require only a high school diploma or equivalent, with 61.4% of workers holding this education level and 33.0% having less than high school education. New hires typically receive on-the-job training covering venue layout, emergency procedures, and customer service protocols. Previous experience in retail, food service, or any customer-facing role provides valuable preparation, though many employers hire candidates with no prior experience and provide comprehensive training.
CAREER TRAJECTORY:
This entry-level position often serves as a stepping stone to supervisory roles like lead usher, house manager, or venue coordinator within entertainment facilities. Workers may advance to related hospitality positions such as hotel desk clerks, restaurant hosts, or passenger attendants. Some transition to sales roles, administrative positions, or pursue specialized training in event management or facility operations, leveraging their customer service experience and venue knowledge.
MARKET INTELLIGENCE:
The occupation employs 121,770 workers nationally with a median annual wage of $32,910 (BLS OEWS May 2025), ranging from $23,560 at the 10th percentile to $42,470 at the 90th percentile. Geographic wage variation is moderate, with Washington State offering the highest wages at $41,010 compared to Guam's $20,860, a 1.97x ratio. The Information industry employs the most workers (52,840), followed by Arts, Entertainment, and Recreation (38,370), indicating strong demand in traditional entertainment sectors as well as emerging media venues.
AUTOMATION OUTLOOK:
This role has low automation risk due to its emphasis on interpersonal interaction, physical assistance, and situational judgment. While ticket scanning and some administrative tasks may become automated, the core functions of greeting patrons, providing personalized assistance, handling special needs, and managing emergency situations require human presence and adaptability.
--- REASONED EDGES ---
[skill_overlap] Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop (35-9031.00) — confidence:high
reasoning: Both roles share identical customer service focus with Speaking (3.2 importance), Active Listening (3.1), and Service Orientation skills at similar levels.
data: Customer and Personal Service knowledge (4.2 importance)
data: Performing for or Working Directly with the Public (4.0 importance)
data: Similar RIASEC profiles with high Social orientation
[task_similarity] Hotel, Motel, and Resort Desk Clerks (43-4081.00) — confidence:high
reasoning: Both positions involve greeting customers, verifying credentials, providing facility information, and assisting with special needs in hospitality settings.
data: Greet patrons task overlap
data: Customer and Personal Service knowledge (4.2 vs 4.4)
data: Similar wage ranges and job zone requirements
[transferable_skill] Cashiers (41-2011.00) — confidence:medium
reasoning: Both roles require ticket/payment handling, customer interaction, and basic conflict resolution with similar dependability requirements.
data: Sell or collect admission tickets task
data: Customer service orientation
data: Job Zone 2 preparation level
[knowledge_overlap] Receptionists and Information Clerks (43-4171.00) — confidence:high
reasoning: Shared emphasis on Customer and Personal Service knowledge, providing directions and information, and front-desk customer interaction.
data: Customer and Personal Service (4.2 importance)
data: Providing information and directions tasks
data: English Language knowledge requirements
[riasec_cluster] Baggage Porters and Bellhops (39-6011.00) — confidence:medium
reasoning: Both occupations show high Social (4.69 vs 4.83) and Conventional (4.75 vs 4.33) RIASEC scores with service-oriented work styles.
data: Social orientation work style
data: Assisting patrons with special needs
data: Similar customer service context
--- NORMALIZER SIGNALS ---
match_keywords : ['usher', 'ticket taker', 'lobby attendant', 'door attendant', 'gate attendant', 'greeter', 'admission', 'entertainment venue']
exclude_keywords : ['security guard', 'event planner', 'performer', 'technician', 'manager']
title_patterns : ['*usher*', '*attendant*', '*taker*', 'door*', 'gate*']
common_variations: ['theater usher', 'movie usher', 'concert usher', 'venue attendant', 'admission attendant', 'entrance attendant', 'patron services', 'guest services attendant']
total_terms : 40 top_words : ['tendency', 'others', 'equipment', 'patrons', 'principles', 'events', 'needs', 'customer', 'includes', 'control', 'objects', 'problems', 'products', 'ideas', 'providing', 'techniques', 'materials', 'body', 'rules', 'procedures'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── tendency 42 0.01535 onet_dimensions onet_dimensions:100% others 41 0.01499 onet_dimensions onet_dimensions:93% onet_tasks:2% dwas:2% equipment 24 0.00877 onet_dimensions onet_dimensions:96% dwas:4% patrons 23 0.00841 onet_tasks onet_tasks:43% dwas:30% inference:26% principles 16 0.00585 onet_dimensions onet_dimensions:100% events 12 0.00439 onet_dimensions onet_dimensions:67% onet_tasks:17% inference:17% needs 12 0.00439 onet_dimensions onet_dimensions:67% inference:17% onet_tasks:8% customer 12 0.00439 onet_dimensions onet_dimensions:33% inference:33% dwas:25% includes 12 0.00439 onet_dimensions onet_dimensions:100% control 12 0.00439 onet_dimensions onet_dimensions:100% objects 12 0.00439 onet_dimensions onet_dimensions:100% problems 11 0.00402 onet_dimensions onet_dimensions:82% dwas:18% products 11 0.00402 onet_dimensions onet_dimensions:45% dwas:36% wikipedia:18% ideas 11 0.00402 onet_dimensions onet_dimensions:100% providing 10 0.00365 onet_dimensions onet_dimensions:70% inference:20% onet_tasks:10% techniques 10 0.00365 onet_dimensions onet_dimensions:100% materials 10 0.00365 onet_dimensions onet_dimensions:100% body 10 0.00365 onet_dimensions onet_dimensions:100% rules 9 0.00329 onet_dimensions onet_dimensions:89% onet_tasks:11% procedures 9 0.00329 onet_dimensions onet_dimensions:89% inference:11% service 9 0.00329 inference inference:56% onet_dimensions:22% dwas:11% services 9 0.00329 onet_dimensions onet_dimensions:67% dwas:33% standards 9 0.00329 onet_dimensions onet_dimensions:89% wikipedia:11% management 9 0.00329 onet_dimensions onet_dimensions:78% inference:22% resources 9 0.00329 onet_dimensions onet_dimensions:100% quickly 9 0.00329 onet_dimensions onet_dimensions:100% activities 9 0.00329 onet_dimensions onet_dimensions:100% orientation 9 0.00329 onet_dimensions onet_dimensions:100% entertainment 8 0.00292 inference inference:75% onet_tasks:25% monitoring 8 0.00292 onet_dimensions onet_dimensions:100% operations 8 0.00292 onet_dimensions onet_dimensions:75% inference:25% production 8 0.00292 onet_dimensions onet_dimensions:100% human 8 0.00292 onet_dimensions onet_dimensions:88% inference:12% physical 8 0.00292 onet_dimensions onet_dimensions:75% inference:25% needed 8 0.00292 onet_dimensions onet_dimensions:88% inference:12% actions 8 0.00292 onet_dimensions onet_dimensions:100% performing 8 0.00292 onet_dimensions onet_dimensions:100% identifying 8 0.00292 onet_dimensions onet_dimensions:100% developing 8 0.00292 onet_dimensions onet_dimensions:100% facilities 7 0.00256 inference inference:57% onet_tasks:14% onet_dimensions:14%