[Core] [53% incumbents] Receive and mark baggage by completing and attaching claim checks.
  DWAs: Handle luggage or other possessions for patrons.

[Core] [53% incumbents] Greet incoming guests and escort them to their rooms.
  DWAs: Provide escort or transportation. | Greet customers, patrons, or visitors.

[Core] [53% incumbents] Transport guests about premises and local areas, or arrange for transportation.
  DWAs: Provide escort or transportation.

[Core] [53% incumbents] Maintain clean lobbies or entrance areas for travelers or guests.
  DWAs: Clean facilities or work areas.

[Core] [53% incumbents] Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  DWAs: Handle luggage or other possessions for patrons.

[Core] [53% incumbents] Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
  DWAs: Provide attraction or event information to patrons. | Provide patrons with directions to locales or attractions.

[Core] [53% incumbents] Explain the operation of room features, such as locks, ventilation systems, and televisions.
  DWAs: Explain regulations, policies, or procedures.

[Core] [53% incumbents] Assist travelers and guests with disabilities.
  DWAs: Assist individuals with special needs.

[Core] [53% incumbents] Deliver messages and room service orders, and run errands for guests.
  DWAs: Deliver items.

[Core] [53% incumbents] Pick up and return items for laundry and valet service.
  DWAs: Deliver items.

[Supplemental] [53% incumbents] Act as part of the security team at transportation terminals, hotels, or similar establishments.
  DWAs: Monitor patron activities to identify problems or potential problems.

[Supplemental] [53% incumbents] Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
  DWAs: Arrange items for use or display.

[Supplemental] [53% incumbents] Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
  DWAs: Inspect facilities.

[Supplemental] [53% incumbents] Complete baggage insurance forms.
  DWAs: Prepare administrative documents.

[Supplemental] [53% incumbents] Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
  DWAs: Arrange services or reservations for patrons.

[Supplemental] [52% incumbents] Compute and complete charge slips for services rendered and maintain records.
  DWAs: Maintain financial or account records.

[Supplemental] [51% incumbents] Page guests in hotel lobbies, dining rooms, or other areas.
  DWAs: Provide notifications to customers or patrons.

--- SKILLS ---
  Active Listening (imp:3.62 lvl:3.12) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.62 lvl:2.62) — Talking to others to convey information effectively.
  Critical Thinking (imp:3.00 lvl:2.75) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Reading Comprehension (imp:2.88 lvl:2.62) — Understanding written sentences and paragraphs in work-related documents.
  Monitoring (imp:2.88 lvl:2.25) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Writing (imp:2.75 lvl:2.12) — Communicating effectively in writing as appropriate for the needs of the audienc
  Active Learning (imp:2.25 lvl:2.12) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.25 lvl:2.00) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.00 lvl:1.88) — Using mathematics to solve problems.
  Science (imp:1.00) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.58 lvl:4.97) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:3.69 lvl:2.77) — Knowledge of the structure and content of the English language including the mea
  Public Safety and Security (imp:3.41 lvl:3.02) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Transportation (imp:3.39 lvl:3.39) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Sales and Marketing (imp:2.78 lvl:2.50) — Knowledge of principles and methods for showing, promoting, and selling products
  Education and Training (imp:2.68 lvl:2.53) — Knowledge of principles and methods for curriculum and training design, teaching
  Computers and Electronics (imp:2.67 lvl:2.18) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Telecommunications (imp:2.55 lvl:1.82) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Mathematics (imp:2.45 lvl:1.92) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Geography (imp:2.40 lvl:2.00) — Knowledge of principles and methods for describing the features of land, sea, an
  Administrative (imp:2.37 lvl:1.84) — Knowledge of administrative and office procedures and systems such as word proce
  Law and Government (imp:2.37 lvl:1.64) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Administration and Management (imp:2.35 lvl:1.99) — Knowledge of business and management principles involved in strategic planning, 
  Communications and Media (imp:2.32 lvl:1.91) — Knowledge of media production, communication, and dissemination techniques and m
  Foreign Language (imp:2.14 lvl:1.94) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Economics and Accounting (imp:2.07 lvl:1.56) — Knowledge of economic and accounting principles and practices, the financial mar
  Personnel and Human Resources (imp:2.05 lvl:1.56) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Psychology (imp:1.98 lvl:1.68) — Knowledge of human behavior and performance; individual differences in ability, 
  Production and Processing (imp:1.93) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Mechanical (imp:1.88 lvl:1.54) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Food Production (imp:1.83) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Sociology and Anthropology (imp:1.71 lvl:1.26) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Building and Construction (imp:1.65) — Knowledge of materials, methods, and the tools involved in the construction or r
  Medicine and Dentistry (imp:1.65) — Knowledge of the information and techniques needed to diagnose and treat human i
  Engineering and Technology (imp:1.56) — Knowledge of the practical application of engineering science and technology. Th
  History and Archeology (imp:1.56) — Knowledge of historical events and their causes, indicators, and effects on civi
  Physics (imp:1.48) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Chemistry (imp:1.46) — Knowledge of the chemical composition, structure, and properties of substances a
  Design (imp:1.44) — Knowledge of design techniques, tools, and principles involved in production of 
  Philosophy and Theology (imp:1.44 lvl:0.93) — Knowledge of different philosophical systems and religions. This includes their 
  Therapy and Counseling (imp:1.40 lvl:0.95) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Fine Arts (imp:1.38 lvl:0.55) — Knowledge of the theory and techniques required to compose, produce, and perform
  Biology (imp:1.02) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd

--- ABILITIES ---
  Oral Comprehension (imp:3.75 lvl:3.12) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:3.75 lvl:3.62) — The ability to communicate information and ideas in speaking so others will unde
  Trunk Strength (imp:3.75 lvl:3.12) — The ability to use your abdominal and lower back muscles to support part of the 
  Static Strength (imp:3.50 lvl:3.75) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Speech Recognition (imp:3.50 lvl:3.00) — The ability to identify and understand the speech of another person.
  Multilimb Coordination (imp:3.25 lvl:2.75) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Speech Clarity (imp:3.12 lvl:3.00) — The ability to speak clearly so others can understand you.
  Problem Sensitivity (imp:3.00 lvl:2.75) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Selective Attention (imp:3.00 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Time Sharing (imp:3.00 lvl:2.88) — The ability to shift back and forth between two or more activities or sources of
  Stamina (imp:3.00 lvl:2.88) — The ability to exert yourself physically over long periods of time without getti
  Extent Flexibility (imp:3.00 lvl:2.88) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Near Vision (imp:3.00 lvl:3.12) — The ability to see details at close range (within a few feet of the observer).
  Written Comprehension (imp:2.88 lvl:2.88) — The ability to read and understand information and ideas presented in writing.
  Deductive Reasoning (imp:2.88 lvl:2.25) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:2.88 lvl:2.12) — The ability to combine pieces of information to form general rules or conclusion
  Information Ordering (imp:2.88 lvl:2.50) — The ability to arrange things or actions in a certain order or pattern according
  Manual Dexterity (imp:2.88 lvl:2.50) — The ability to quickly move your hand, your hand together with your arm, or your
  Control Precision (imp:2.88 lvl:2.75) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Auditory Attention (imp:2.88 lvl:2.62) — The ability to focus on a single source of sound in the presence of other distra
  Written Expression (imp:2.75 lvl:2.12) — The ability to communicate information and ideas in writing so others will under
  Category Flexibility (imp:2.75 lvl:2.25) — The ability to generate or use different sets of rules for combining or grouping
  Arm-Hand Steadiness (imp:2.75 lvl:2.25) — The ability to keep your hand and arm steady while moving your arm or while hold
  Far Vision (imp:2.75 lvl:2.75) — The ability to see details at a distance.
  Perceptual Speed (imp:2.62 lvl:2.38) — The ability to quickly and accurately compare similarities and differences among
  Spatial Orientation (imp:2.62 lvl:2.25) — The ability to know your location in relation to the environment or to know wher
  Finger Dexterity (imp:2.62 lvl:2.25) — The ability to make precisely coordinated movements of the fingers of one or bot
  Dynamic Strength (imp:2.62 lvl:2.62) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Gross Body Coordination (imp:2.62 lvl:2.75) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Depth Perception (imp:2.50 lvl:2.12) — The ability to judge which of several objects is closer or farther away from you
  Fluency of Ideas (imp:2.38 lvl:2.12) — The ability to come up with a number of ideas about a topic (the number of ideas
  Originality (imp:2.38 lvl:2.00) — The ability to come up with unusual or clever ideas about a given topic or situa
  Flexibility of Closure (imp:2.25 lvl:2.12) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Visualization (imp:2.25 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Number Facility (imp:2.12 lvl:1.50) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Rate Control (imp:2.12 lvl:1.50) — The ability to time your movements or the movement of a piece of equipment in an
  Reaction Time (imp:2.12 lvl:1.75) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Gross Body Equilibrium (imp:2.12 lvl:2.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Mathematical Reasoning (imp:2.00 lvl:1.62) — The ability to choose the right mathematical methods or formulas to solve a prob
  Memorization (imp:2.00 lvl:2.12) — The ability to remember information such as words, numbers, pictures, and proced
  Speed of Closure (imp:2.00 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea
  Response Orientation (imp:2.00 lvl:2.00) — The ability to choose quickly between two or more movements in response to two o
  Speed of Limb Movement (imp:2.00 lvl:1.25) — The ability to quickly move the arms and legs.
  Visual Color Discrimination (imp:2.00 lvl:2.00) — The ability to match or detect differences between colors, including shades of c
  Hearing Sensitivity (imp:2.00 lvl:2.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Sound Localization (imp:2.00 lvl:1.38) — The ability to tell the direction from which a sound originated.
  Explosive Strength (imp:1.88 lvl:1.25) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Peripheral Vision (imp:1.88 lvl:1.25) — The ability to see objects or movement of objects to one's side when the eyes ar
  Glare Sensitivity (imp:1.88 lvl:1.25) — The ability to see objects in the presence of a glare or bright lighting.
  Wrist-Finger Speed (imp:1.75 lvl:1.12) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Night Vision (imp:1.75 lvl:1.00) — The ability to see under low-light conditions.
  Dynamic Flexibility (imp:1.12 lvl:0.25) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo

--- WORK ACTIVITIES ---
  Performing for or Working Directly with the Public (imp:4.68 lvl:5.19) — Performing for people or dealing directly with the public. This includes serving
  Handling and Moving Objects (imp:4.35 lvl:6.20) — Using hands and arms in handling, installing, positioning, and moving materials,
  Operating Vehicles, Mechanized Devices, or Equipment (imp:4.27 lvl:3.76) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Getting Information (imp:4.22 lvl:4.51) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Assisting and Caring for Others (imp:4.08 lvl:4.75) — Providing personal assistance, medical attention, emotional support, or other pe
  Inspecting Equipment, Structures, or Materials (imp:4.03 lvl:3.89) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Identifying Objects, Actions, and Events (imp:3.98 lvl:4.45) — Identifying information by categorizing, estimating, recognizing differences or 
  Communicating with Supervisors, Peers, or Subordinates (imp:3.90 lvl:4.09) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Performing General Physical Activities (imp:3.86 lvl:4.70) — Performing general physical activities includes doing activities that require co
  Communicating with People Outside the Organization (imp:3.80 lvl:3.86) — Communicating with people outside the organization, representing the organizatio
  Making Decisions and Solving Problems (imp:3.59 lvl:3.84) — Analyzing information and evaluating results to choose the best solution and sol
  Establishing and Maintaining Interpersonal Relationships (imp:3.52 lvl:4.47) — Developing constructive and cooperative working relationships with others, and m
  Controlling Machines and Processes (imp:3.51 lvl:4.18) — Using either control mechanisms or direct physical activity to operate machines 
  Scheduling Work and Activities (imp:3.48 lvl:3.70) — Scheduling events, programs, and activities, as well as the work of others.
  Judging the Qualities of Objects, Services, or People (imp:3.43 lvl:3.58) — Assessing the value, importance, or quality of things or people.
  Processing Information (imp:3.40 lvl:3.41) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Updating and Using Relevant Knowledge (imp:3.38 lvl:3.54) — Keeping up-to-date technically and applying new knowledge to your job.
  Documenting/Recording Information (imp:3.38 lvl:3.41) — Entering, transcribing, recording, storing, or maintaining information in writte
  Monitoring Processes, Materials, or Surroundings (imp:3.37 lvl:4.28) — Monitoring and reviewing information from materials, events, or the environment,
  Organizing, Planning, and Prioritizing Work (imp:3.34 lvl:3.55) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Coaching and Developing Others (imp:3.30 lvl:3.61) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Developing and Building Teams (imp:3.29 lvl:3.39) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Training and Teaching Others (imp:3.26 lvl:3.53) — Identifying the educational needs of others, developing formal educational or tr
  Providing Consultation and Advice to Others (imp:3.23 lvl:3.49) — Providing guidance and expert advice to management or other groups on technical,
  Evaluating Information to Determine Compliance with Standards (imp:3.20 lvl:2.97) — Using relevant information and individual judgment to determine whether events o
  Selling or Influencing Others (imp:3.20 lvl:3.11) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Working with Computers (imp:3.17 lvl:2.37) — Using computers and computer systems (including hardware and software) to progra
  Resolving Conflicts and Negotiating with Others (imp:3.09 lvl:3.67) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Coordinating the Work and Activities of Others (imp:3.02 lvl:3.17) — Getting members of a group to work together to accomplish tasks.
  Analyzing Data or Information (imp:2.92 lvl:2.62) — Identifying the underlying principles, reasons, or facts of information by break
  Thinking Creatively (imp:2.89 lvl:2.93) — Developing, designing, or creating new applications, ideas, relationships, syste
  Interpreting the Meaning of Information for Others (imp:2.84 lvl:2.20) — Translating or explaining what information means and how it can be used.
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.83 lvl:2.62) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Guiding, Directing, and Motivating Subordinates (imp:2.69 lvl:2.45) — Providing guidance and direction to subordinates, including setting performance 
  Repairing and Maintaining Mechanical Equipment (imp:2.64 lvl:2.88) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Monitoring and Controlling Resources (imp:2.58 lvl:2.74) — Monitoring and controlling resources and overseeing the spending of money.
  Developing Objectives and Strategies (imp:2.56 lvl:2.54) — Establishing long-range objectives and specifying the strategies and actions to 
  Performing Administrative Activities (imp:2.52 lvl:2.39) — Performing day-to-day administrative tasks such as maintaining information files
  Staffing Organizational Units (imp:2.36 lvl:2.01) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Repairing and Maintaining Electronic Equipment (imp:1.90 lvl:1.27) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.65 lvl:1.45) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Dependability (imp:3.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Social Orientation (imp:2.29) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Dependability (imp:2.25) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Cooperation (imp:2.22) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Cooperation (imp:2.00) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Integrity (imp:1.70) — A tendency to be honest and ethical at work.
  Optimism (imp:1.67) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Empathy (imp:1.54) — A tendency to show concern for others and be sensitive to others' needs and feel
  Self-Control (imp:1.50) — A tendency to remain calm and composed and to manage emotions effectively in res
  Sincerity (imp:1.46) — A tendency to be genuine and sincere in interactions with others at work, withou
  Humility (imp:1.28) — A tendency to be modest and humble when interacting with others at work.
  Attention to Detail (imp:1.26) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Stress Tolerance (imp:1.24) — A tendency to cope and function effectively in stressful situations at work.
  Adaptability (imp:1.08) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Initiative (imp:1.02) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Social Orientation (imp:1.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Perseverance (imp:0.86) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Self-Confidence (imp:0.71) — A tendency to believe in one's work-related capabilities and ability to control 
  Achievement Orientation (imp:0.62) — A tendency to establish and maintain personally challenging work-related goals, 
  Cautiousness (imp:0.45) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity () — A tendency to be honest and ethical at work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Tolerance for Ambiguity (imp:-0.05) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Intellectual Curiosity (imp:-0.16) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Innovation (imp:-0.32) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Leadership Orientation (imp:-0.36) — A tendency to lead, take charge, offer opinions, and provide direction at work.

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.75 lvl:3.00) — Actively looking for ways to help people.
  Coordination (imp:3.00 lvl:2.75) — Adjusting actions in relation to others' actions.
  Social Perceptiveness (imp:2.88 lvl:2.38) — Being aware of others' reactions and understanding why they react as they do.
  Complex Problem Solving (imp:2.88 lvl:2.12) — Identifying complex problems and reviewing related information to develop and ev
  Time Management (imp:2.88 lvl:2.25) — Managing one's own time and the time of others.
  Judgment and Decision Making (imp:2.75 lvl:2.25) — Considering the relative costs and benefits of potential actions to choose the m
  Instructing (imp:2.50 lvl:2.50) — Teaching others how to do something.
  Operations Monitoring (imp:2.38 lvl:2.12) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operation and Control (imp:2.38 lvl:2.12) — Controlling operations of equipment or systems.
  Persuasion (imp:2.25 lvl:2.12) — Persuading others to change their minds or behavior.
  Negotiation (imp:2.25 lvl:2.12) — Bringing others together and trying to reconcile differences.
  Systems Analysis (imp:2.12 lvl:2.00) — Determining how a system should work and how changes in conditions, operations, 
  Management of Personnel Resources (imp:2.12 lvl:2.25) — Motivating, developing, and directing people as they work, identifying the best 
  Troubleshooting (imp:2.00 lvl:1.75) — Determining causes of operating errors and deciding what to do about it.
  Quality Control Analysis (imp:2.00 lvl:1.62) — Conducting tests and inspections of products, services, or processes to evaluate
  Systems Evaluation (imp:2.00 lvl:2.12) — Identifying measures or indicators of system performance and the actions needed 
  Management of Financial Resources (imp:1.88 lvl:1.00) — Determining how money will be spent to get the work done, and accounting for the
  Management of Material Resources (imp:1.88 lvl:1.00) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Equipment Maintenance (imp:1.62 lvl:0.75) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.62 lvl:0.75) — Repairing machines or systems using the needed tools.
  Equipment Selection (imp:1.50 lvl:0.50) — Determining the kind of tools and equipment needed to do a job.
  Technology Design (imp:1.25 lvl:0.25) — Generating or adapting equipment and technology to serve user needs.
  Programming (imp:1.25 lvl:0.25) — Writing computer programs for various purposes.
  Operations Analysis (imp:1.12 lvl:0.25) — Analyzing needs and product requirements to create a design.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.

--- NATIONAL WAGES ---
  total_employment : 28,510
  annual_median    : $37,080
  annual_pct10     : $27,040
  annual_pct25     : $31,200
  annual_pct75     : $44,130
  annual_pct90     : $51,600
  annual_mean      : $38,570
  hourly_median    : $17.83

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New York ($48,610)
  lowest_state     : Puerto Rico ($21,840)
  dispersion_ratio : 2.226x

--- TOP STATES BY WAGE (50 total) ---
  Accommodation and Food Services          emp:   16,810  median: $  36,490
  Transportation and Warehousing           emp:    4,900  median: $  39,650
  Other Services (except Public Administration) emp:    3,550  median: $  34,580
  Real Estate and Rental and Leasing       emp:    1,400  median: $  48,610
  Administrative and Support and Waste Management and Remediation Services emp:      850  median: $  38,500
  Arts, Entertainment, and Recreation      emp:      650  median: $  30,720
  Health Care and Social Assistance        emp:      140  median: $  35,820
  Retail Trade                             emp:       90  median: $  33,720
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:       60  median: $  42,970

--- TOP INDUSTRIES BY EMPLOYMENT (9 total) ---
  Accommodation and Food Services          emp:   16,810  median: $  36,490
  Transportation and Warehousing           emp:    4,900  median: $  39,650
  Other Services (except Public Administration) emp:    3,550  median: $  34,580
  Real Estate and Rental and Leasing       emp:    1,400  median: $  48,610
  Administrative and Support and Waste Management and Remediation Services emp:      850  median: $  38,500
  Arts, Entertainment, and Recreation      emp:      650  median: $  30,720
  Health Care and Social Assistance        emp:      140  median: $  35,820
  Retail Trade                             emp:       90  median: $  33,720
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:       60  median: $  42,970

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:14:05.308335Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: Bellhop (similarity: 0.4000)
  URL: https://en.wikipedia.org/wiki/Bellhop
  QID: Q2043489
  Extract: A bellhop, or hotel porter (international), is a hotel employee who helps patrons with their luggage while checking in or out. Bellhops often wear a uniform, like certain other page boys or doormen. This occupation is also known as a bellman and bellboy in North America.

  Title: Pullman porter (similarity: 0.3810)
  URL: https://en.wikipedia.org/wiki/Pullman_porter
  QID: Q7259489
  Extract: Pullman porters were men hired to work for the railroads as porters on sleeping cars. Starting shortly after the American Civil War, George Pullman sought out former slaves to work on his sleeper cars. Their job was to carry passengers' baggage, shine shoes, set up and maintain the sleeping berths, 

  Title: One Big Beautiful Bill Act (similarity: 0.2593)
  URL: https://en.wikipedia.org/wiki/One_Big_Beautiful_Bill_Act
  QID: Q134500668
  Extract: The One Big Beautiful Bill Act (OBBBA) or the Big Beautiful Bill, is a U.S. federal statute passed by the 119th United States Congress containing tax and spending policies that form the core of President Donald Trump's second-term agenda. The bill was signed into law by Trump on July 4, 2025. Althou

  Title: Skycap (similarity: 0.1176)
  URL: https://en.wikipedia.org/wiki/Skycap
  QID: Q7537621
  Extract: A skycap is a porter employed at an airport and provides the following services to airline passengers:Handles luggage, strollers, and car seats
Performs curbside check-in
Assists disabled or wheelchair passengers

  Title: Grand Central Terminal (similarity: 0.3600)
  URL: https://en.wikipedia.org/wiki/Grand_Central_Terminal
  QID: Q11290
  Extract: Grand Central Terminal is a commuter rail terminal at 42nd Street and Park Avenue in Midtown Manhattan, New York City. Grand Central is the southern terminus of the Metro-North Railroad's Harlem, Hudson and New Haven Lines, serving the northern parts of the New York metropolitan area. It also serves

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong confidence supported by comprehensive O*NET data including detailed work activities, skills, and wage information from BLS OEWS May 2025. Clear occupation definition with specific tasks and measurable requirements.
inferred_at          : 2026-06-03T21:36:23.209867+00:00
tokens_input         : 4,500
tokens_output        : 4,111
cost_usd             : $0.044570
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : Best semantic match was 'Bellhop' with 0.400 similarity, describing hotel employees who help patrons with luggage, which aligns with the hospitality aspect of this occupation.

--- PROSE FIELDS ---

ROLE SUMMARY:
Baggage Porters and Bellhops handle luggage and provide hospitality services for travelers at transportation terminals and hotel guests at hospitality establishments. These service professionals physically transport baggage, escort guests, provide information and directions, and maintain clean public areas while ensuring positive customer experiences. The role requires physical strength for handling luggage combined with strong interpersonal skills for guest interaction.

DAY IN THE LIFE:
A typical day involves greeting incoming guests and escorting them to their rooms while carrying their luggage and explaining room features like locks and televisions. Workers receive and mark baggage with claim checks at transportation terminals, transport guests around premises or arrange local transportation, and deliver messages or room service orders. They spend significant time maintaining clean lobbies and entrance areas, assisting travelers with disabilities, and providing directions and travel information. The role requires handling laundry pickup and returns, running errands for guests, and coordinating with other hotel or terminal staff throughout their shift.

WHO THRIVES:
Individuals who excel in this role demonstrate strong service orientation and dependability, as shown by the high importance ratings for these work styles. Success requires physical capabilities including trunk strength and static strength for handling heavy luggage, combined with excellent oral communication skills for guest interaction. Those who thrive tend to have a realistic and conventional personality profile, enjoying hands-on work with clear procedures while also being socially oriented toward helping others. The role suits people who are comfortable working in fast-paced environments, can coordinate multiple tasks effectively, and maintain a professional demeanor during frequent public interactions.

CAREER ENTRY:
Most positions require minimal formal education, with 83.1% of workers having a high school diploma or less according to the education distribution data. Entry typically involves on-the-job training to learn specific procedures for baggage handling, hotel operations, or terminal protocols. Employers value candidates with basic customer service experience and physical capability to lift and move luggage safely. No specialized certifications are typically required, making this an accessible entry point into the hospitality and transportation service sectors.

CAREER TRAJECTORY:
This Job Zone 2 position often serves as an entry point into broader hospitality or transportation careers, with advancement opportunities to supervisory roles like Bell Captain or into related customer service positions. Workers commonly transition to concierge roles, hotel desk clerk positions, or passenger service roles in transportation. The transferable customer service skills, coordination abilities, and industry knowledge gained can lead to advancement within hotel management, travel services, or transportation operations.

MARKET INTELLIGENCE:
The occupation employs 28,510 workers nationally with a median annual wage of $37,080 according to BLS OEWS May 2025 data, ranging from $27,040 to $51,600 for the 10th to 90th percentiles. Geographic wage variation is moderate with a 2.23x ratio between highest-paying New York ($48,610) and lowest-paying Puerto Rico ($21,840). Employment is heavily concentrated in Accommodation and Food Services (16,810 workers) and Transportation and Warehousing (4,900 workers). The role shows geographic concentration in major travel and tourism markets, reflecting demand patterns tied to hospitality and transportation hubs.

AUTOMATION OUTLOOK:
The role shows moderate automation resistance due to its emphasis on personal interaction and physical dexterity in varied environments. While some aspects like information provision could be automated through digital systems, the core activities of physically handling luggage, personally escorting guests, and providing personalized assistance require human judgment and interpersonal skills. The combination of manual handling tasks and customer service responsibilities creates complexity that current automation technologies cannot fully replicate.

--- REASONED EDGES ---
  [skill_overlap] Concierges (39-6012.00) — confidence:high
    reasoning: Both roles share high importance ratings for customer service knowledge and active listening skills for guest assistance.
    data: Customer and Personal Service knowledge importance 4.6
    data: Active Listening skill importance 3.6
    data: Both listed as Primary-Short related occupation
  [career_pathway] Hotel, Motel, and Resort Desk Clerks (43-4081.00) — confidence:high
    reasoning: Shared hospitality industry focus and transferable customer service skills enable progression from porter to front desk roles.
    data: Both primarily employed in Accommodation and Food Services
    data: Service Orientation transferable skill 3.8
    data: Customer service knowledge overlap
  [task_similarity] Passenger Attendants (53-6061.00) — confidence:high
    reasoning: Both roles involve assisting travelers, handling luggage, and providing transportation-related customer service.
    data: Transportation knowledge importance 3.4
    data: Assisting and Caring for Others work activity 4.1
    data: Both serve traveling public
  [job_zone] Parking Attendants (53-6021.00) — confidence:medium
    reasoning: Both are Job Zone 2 positions requiring similar levels of preparation and basic customer service skills.
    data: Job Zone 2 classification
    data: Customer service orientation
    data: Service industry employment
  [transferable_skill] Couriers and Messengers (43-5021.00) — confidence:medium
    reasoning: Both roles emphasize coordination skills and time management for delivery and transportation tasks.
    data: Coordination transferable skill importance 3.0
    data: Time Management skill 2.9
    data: Delivery and transportation focus

--- NORMALIZER SIGNALS ---
  match_keywords   : ['baggage porter', 'bellhop', 'bellman', 'bell attendant', 'hotel porter', 'luggage handler', 'guest services', 'baggage handler']
  exclude_keywords : ['concierge', 'front desk', 'reservation agent', 'security screener', 'flight attendant']
  title_patterns   : ['*baggage*porter*', '*bellhop*', '*bell*attendant*', '*hotel*porter*', '*luggage*handler*']
  common_variations: ['bellman', 'bell person', 'bell staff', 'bell captain', 'baggage smasher', 'baggageman', 'airport guide', 'bell clerk']

total_terms    : 40
top_words      : ['tendency', 'others', 'equipment', 'principles', 'guests', 'transportation', 'services', 'service', 'luggage', 'includes', 'control', 'objects', 'problems', 'procedures', 'handling', 'ideas', 'activities', 'providing', 'techniques', 'physical']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01521  onet_dimensions      onet_dimensions:100%
others                     39  0.01412  onet_dimensions      onet_dimensions:97%  inference:3%
equipment                  23  0.00833  onet_dimensions      onet_dimensions:100%
principles                 16  0.00579  onet_dimensions      onet_dimensions:100%
guests                     15  0.00543  onet_tasks           onet_tasks:53%  inference:40%  onet_dimensions:7%
transportation             15  0.00543  inference            inference:60%  onet_tasks:20%  dwas:13%
services                   14  0.00507  onet_dimensions      onet_dimensions:43%  onet_tasks:21%  inference:21%
service                    13  0.00471  inference            inference:69%  onet_tasks:15%  onet_dimensions:15%
luggage                    12  0.00434  inference            inference:58%  dwas:17%  wikipedia:17%
includes                   12  0.00434  onet_dimensions      onet_dimensions:100%
control                    12  0.00434  onet_dimensions      onet_dimensions:100%
objects                    12  0.00434  onet_dimensions      onet_dimensions:100%
problems                   11  0.00398  onet_dimensions      onet_dimensions:82%  dwas:18%
procedures                 11  0.00398  onet_dimensions      onet_dimensions:73%  inference:18%  dwas:9%
handling                   11  0.00398  inference            inference:55%  onet_dimensions:45%
ideas                      11  0.00398  onet_dimensions      onet_dimensions:100%
activities                 11  0.00398  onet_dimensions      onet_dimensions:82%  dwas:9%  inference:9%
providing                  10  0.00362  onet_dimensions      onet_dimensions:70%  inference:20%  onet_tasks:10%
techniques                 10  0.00362  onet_dimensions      onet_dimensions:100%
physical                   10  0.00362  onet_dimensions      onet_dimensions:60%  inference:40%
materials                  10  0.00362  onet_dimensions      onet_dimensions:100%
body                       10  0.00362  onet_dimensions      onet_dimensions:100%
orientation                10  0.00362  onet_dimensions      onet_dimensions:90%  inference:10%
baggage                     9  0.00326  onet_tasks           onet_tasks:44%  inference:44%  wikipedia:11%
hotel                       9  0.00326  inference            inference:67%  wikipedia:22%  onet_tasks:11%
needs                       9  0.00326  onet_dimensions      onet_dimensions:89%  dwas:11%
customer                    9  0.00326  inference            inference:56%  onet_dimensions:44%
operations                  9  0.00326  onet_dimensions      onet_dimensions:67%  inference:22%  wikipedia:11%
resources                   9  0.00326  onet_dimensions      onet_dimensions:100%
quickly                     9  0.00326  onet_dimensions      onet_dimensions:100%
patrons                     9  0.00326  dwas                 dwas:78%  wikipedia:11%  inference:11%
hand                        8  0.00290  onet_dimensions      onet_dimensions:88%  onet_tasks:12%
monitoring                  8  0.00290  onet_dimensions      onet_dimensions:100%
rules                       8  0.00290  onet_dimensions      onet_dimensions:100%
standards                   8  0.00290  onet_dimensions      onet_dimensions:100%
human                       8  0.00290  onet_dimensions      onet_dimensions:88%  inference:12%
management                  8  0.00290  onet_dimensions      onet_dimensions:88%  inference:12%
production                  8  0.00290  onet_dimensions      onet_dimensions:100%
events                      8  0.00290  onet_dimensions      onet_dimensions:100%
performing                  8  0.00290  onet_dimensions      onet_dimensions:100%