[Core] [85% incumbents] Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
  DWAs: Evaluate employee performance. | Train service staff. | Supervise service workers.

[Core] [85% incumbents] Provide emergency first aid and summon medical assistance when necessary.
  DWAs: Administer first aid.

[Core] [85% incumbents] Mediate interpersonal problems between residents.
  DWAs: Mediate disputes.

[Core] [85% incumbents] Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  DWAs: Enforce rules or regulations.

[Core] [85% incumbents] Collaborate with counselors to develop counseling programs that address the needs of individual students.
  DWAs: Develop plans for programs or services.

[Core] [85% incumbents] Develop and coordinate educational programs for residents.
  DWAs: Develop educational or training programs. | Teach daily living skills or behaviors.

[Core] [85% incumbents] Confer with medical personnel to better understand the backgrounds and needs of individual residents.
  DWAs: Collect information about clients.

[Core] [85% incumbents] Answer telephones, and route calls or deliver messages.
  DWAs: Perform administrative or clerical tasks.

[Core] [85% incumbents] Hold regular meetings with each assigned unit.
  DWAs: Meet with coworkers to communicate work orders or plans.

[Core] [85% incumbents] Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
  DWAs: Maintain client information or service records.

[Core] [85% incumbents] Order supplies for facilities.
  DWAs: Order materials, supplies, or equipment.

[Core] [84% incumbents] Communicate with other staff to resolve problems with individual students.
  DWAs: Communicate with management or other staff to resolve problems.

[Core] [84% incumbents] Observe students to detect and report unusual behavior.
  DWAs: Monitor patron activities to identify problems or potential problems.

[Core] [84% incumbents] Make regular rounds to ensure that residents and areas are safe and secure.
  DWAs: Monitor environment to ensure safety.

[Core] [84% incumbents] Determine the need for facility maintenance and repair, and notify appropriate personnel.
  DWAs: Inspect facilities. | Communicate with management or other staff to resolve problems.

[Core] [84% incumbents] Provide requested information on students' progress and the development of case plans.
  DWAs: Inform individuals or organizations of status or findings.

[Core] [84% incumbents] Chaperone group-sponsored trips and social functions.
  DWAs: Accompany individuals or groups to activities.

[Supplemental] [84% incumbents] Process contract cancellations for students who are unable to follow residence hall policies and procedures.
  DWAs: Prepare administrative documents.

[Supplemental] [84% incumbents] Supervise the activities of housekeeping personnel.
  DWAs: Supervise service workers.

[Supplemental] [84% incumbents] Sort and distribute mail.
  DWAs: Deliver items.

[Core] [83% incumbents] Develop program plans for individuals or assist in plan development.
  DWAs: Develop educational or training programs.

[Core] [83% incumbents] Administer, coordinate, or recommend disciplinary and corrective actions.
  DWAs: Enforce rules or policies governing student behavior.

[Core] [83% incumbents] Counsel students in the handling of issues such as family, financial, and educational problems.
  DWAs: Provide counsel, comfort, or encouragement to individuals or families.

[Supplemental] [83% incumbents] Oversee departmental budget.
  DWAs: Manage budgets for personal services operations.

[Supplemental] [83% incumbents] Supervise students' housekeeping work to ensure that it is done properly.
  DWAs: Supervise service workers.

[Supplemental] [83% incumbents] Accompany and supervise students during meals.
  DWAs: Accompany individuals or groups to activities.

[Supplemental] [83% incumbents] Assign rooms to students.
  DWAs: Assign resources or facilities to patrons or employees.

[Supplemental] [83% incumbents] Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
  DWAs: Provide escort or transportation.

[Supplemental] [83% incumbents] Inventory, pack, and remove items left behind by former residents.
  DWAs: Store items. | Package materials or products.

[Supplemental] [82% incumbents] Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  DWAs: Organize recreational activities or events.

[EMERGING:New] Advise student organizations.

--- SKILLS ---
  Active Listening (imp:3.88 lvl:3.88) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.75 lvl:3.88) — Talking to others to convey information effectively.
  Monitoring (imp:3.75 lvl:3.62) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Critical Thinking (imp:3.62 lvl:4.00) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Reading Comprehension (imp:3.12 lvl:3.38) — Understanding written sentences and paragraphs in work-related documents.
  Writing (imp:3.00 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc
  Active Learning (imp:3.00 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.75 lvl:2.88) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.00 lvl:2.00) — Using mathematics to solve problems.
  Science (imp:1.38 lvl:0.38) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.45 lvl:5.73) — Knowledge of principles and processes for providing customer and personal servic
  Administration and Management (imp:4.21 lvl:4.27) — Knowledge of business and management principles involved in strategic planning, 
  Public Safety and Security (imp:4.05 lvl:3.51) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Education and Training (imp:3.99 lvl:4.70) — Knowledge of principles and methods for curriculum and training design, teaching
  English Language (imp:3.92 lvl:3.60) — Knowledge of the structure and content of the English language including the mea
  Sociology and Anthropology (imp:3.74 lvl:3.06) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Administrative (imp:3.51 lvl:3.71) — Knowledge of administrative and office procedures and systems such as word proce
  Personnel and Human Resources (imp:3.48 lvl:3.67) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Therapy and Counseling (imp:3.45 lvl:3.54) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Psychology (imp:3.17 lvl:4.72) — Knowledge of human behavior and performance; individual differences in ability, 
  Communications and Media (imp:3.10 lvl:3.04) — Knowledge of media production, communication, and dissemination techniques and m
  Computers and Electronics (imp:3.07 lvl:3.52) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Law and Government (imp:3.01 lvl:2.25) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Medicine and Dentistry (imp:2.79 lvl:2.71) — Knowledge of the information and techniques needed to diagnose and treat human i
  Telecommunications (imp:2.79 lvl:1.46) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Transportation (imp:2.53 lvl:1.35) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Economics and Accounting (imp:2.47 lvl:1.81) — Knowledge of economic and accounting principles and practices, the financial mar
  Philosophy and Theology (imp:2.38 lvl:3.06) — Knowledge of different philosophical systems and religions. This includes their 
  Food Production (imp:2.28 lvl:1.29) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Mathematics (imp:2.25 lvl:2.19) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Production and Processing (imp:2.00 lvl:1.74) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Design (imp:1.97 lvl:1.28) — Knowledge of design techniques, tools, and principles involved in production of 
  Sales and Marketing (imp:1.83 lvl:1.41) — Knowledge of principles and methods for showing, promoting, and selling products
  Mechanical (imp:1.80 lvl:0.62) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Engineering and Technology (imp:1.79 lvl:1.31) — Knowledge of the practical application of engineering science and technology. Th
  Foreign Language (imp:1.75) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Fine Arts (imp:1.74 lvl:1.38) — Knowledge of the theory and techniques required to compose, produce, and perform
  Geography (imp:1.66 lvl:1.94) — Knowledge of principles and methods for describing the features of land, sea, an
  Building and Construction (imp:1.59) — Knowledge of materials, methods, and the tools involved in the construction or r
  Biology (imp:1.59 lvl:0.54) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  History and Archeology (imp:1.54 lvl:1.19) — Knowledge of historical events and their causes, indicators, and effects on civi
  Chemistry (imp:1.51 lvl:0.96) — Knowledge of the chemical composition, structure, and properties of substances a
  Physics (imp:1.50) — Knowledge and prediction of physical principles, laws, their interrelationships,

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Problem Sensitivity (imp:4.00 lvl:3.62) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Speech Clarity (imp:3.75 lvl:3.38) — The ability to speak clearly so others can understand you.
  Speech Recognition (imp:3.62 lvl:4.00) — The ability to identify and understand the speech of another person.
  Written Comprehension (imp:3.38 lvl:3.75) — The ability to read and understand information and ideas presented in writing.
  Deductive Reasoning (imp:3.38 lvl:3.25) — The ability to apply general rules to specific problems to produce answers that 
  Written Expression (imp:3.12 lvl:3.25) — The ability to communicate information and ideas in writing so others will under
  Inductive Reasoning (imp:3.12 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion
  Near Vision (imp:3.12 lvl:3.12) — The ability to see details at close range (within a few feet of the observer).
  Information Ordering (imp:3.00 lvl:2.88) — The ability to arrange things or actions in a certain order or pattern according
  Selective Attention (imp:3.00 lvl:2.75) — The ability to concentrate on a task over a period of time without being distrac
  Far Vision (imp:3.00 lvl:3.00) — The ability to see details at a distance.
  Fluency of Ideas (imp:2.88 lvl:3.00) — The ability to come up with a number of ideas about a topic (the number of ideas
  Originality (imp:2.88 lvl:3.00) — The ability to come up with unusual or clever ideas about a given topic or situa
  Time Sharing (imp:2.88 lvl:2.12) — The ability to shift back and forth between two or more activities or sources of
  Category Flexibility (imp:2.75 lvl:2.88) — The ability to generate or use different sets of rules for combining or grouping
  Flexibility of Closure (imp:2.62 lvl:2.38) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Speed of Closure (imp:2.50 lvl:2.12) — The ability to quickly make sense of, combine, and organize information into mea
  Perceptual Speed (imp:2.50 lvl:2.00) — The ability to quickly and accurately compare similarities and differences among
  Visualization (imp:2.50 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Hearing Sensitivity (imp:2.25 lvl:2.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Visual Color Discrimination (imp:2.12 lvl:2.00) — The ability to match or detect differences between colors, including shades of c
  Auditory Attention (imp:2.12 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra
  Mathematical Reasoning (imp:2.00 lvl:2.00) — The ability to choose the right mathematical methods or formulas to solve a prob
  Number Facility (imp:2.00 lvl:2.00) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Memorization (imp:2.00 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced
  Manual Dexterity (imp:2.00 lvl:1.00) — The ability to quickly move your hand, your hand together with your arm, or your
  Finger Dexterity (imp:2.00 lvl:1.75) — The ability to make precisely coordinated movements of the fingers of one or bot
  Multilimb Coordination (imp:2.00 lvl:1.38) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Static Strength (imp:2.00 lvl:1.25) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Trunk Strength (imp:2.00 lvl:2.12) — The ability to use your abdominal and lower back muscles to support part of the 
  Stamina (imp:2.00 lvl:1.25) — The ability to exert yourself physically over long periods of time without getti
  Arm-Hand Steadiness (imp:1.88 lvl:1.00) — The ability to keep your hand and arm steady while moving your arm or while hold
  Dynamic Strength (imp:1.88 lvl:1.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Extent Flexibility (imp:1.88 lvl:1.12) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Gross Body Coordination (imp:1.88 lvl:1.12) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Gross Body Equilibrium (imp:1.88 lvl:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Depth Perception (imp:1.88 lvl:1.00) — The ability to judge which of several objects is closer or farther away from you
  Response Orientation (imp:1.75 lvl:0.88) — The ability to choose quickly between two or more movements in response to two o
  Reaction Time (imp:1.75 lvl:0.88) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Spatial Orientation (imp:1.62 lvl:0.62) — The ability to know your location in relation to the environment or to know wher
  Speed of Limb Movement (imp:1.62 lvl:0.62) — The ability to quickly move the arms and legs.
  Control Precision (imp:1.38 lvl:0.38) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Rate Control (imp:1.38 lvl:0.38) — The ability to time your movements or the movement of a piece of equipment in an
  Night Vision (imp:1.38 lvl:0.50) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.38 lvl:0.50) — The ability to see objects or movement of objects to one's side when the eyes ar
  Glare Sensitivity (imp:1.38 lvl:0.38) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.38 lvl:0.50) — The ability to tell the direction from which a sound originated.
  Wrist-Finger Speed (imp:1.25 lvl:0.25) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Explosive Strength (imp:1.25 lvl:0.50) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo

--- WORK ACTIVITIES ---
  Assisting and Caring for Others (imp:4.75 lvl:5.11) — Providing personal assistance, medical attention, emotional support, or other pe
  Organizing, Planning, and Prioritizing Work (imp:4.43 lvl:4.71) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Establishing and Maintaining Interpersonal Relationships (imp:4.35 lvl:5.27) — Developing constructive and cooperative working relationships with others, and m
  Communicating with Supervisors, Peers, or Subordinates (imp:4.18 lvl:4.17) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Identifying Objects, Actions, and Events (imp:4.12 lvl:4.16) — Identifying information by categorizing, estimating, recognizing differences or 
  Getting Information (imp:4.09 lvl:4.44) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Monitoring Processes, Materials, or Surroundings (imp:4.02 lvl:4.59) — Monitoring and reviewing information from materials, events, or the environment,
  Making Decisions and Solving Problems (imp:4.00 lvl:3.99) — Analyzing information and evaluating results to choose the best solution and sol
  Documenting/Recording Information (imp:3.93 lvl:3.38) — Entering, transcribing, recording, storing, or maintaining information in writte
  Evaluating Information to Determine Compliance with Standards (imp:3.89 lvl:3.15) — Using relevant information and individual judgment to determine whether events o
  Coordinating the Work and Activities of Others (imp:3.81 lvl:4.19) — Getting members of a group to work together to accomplish tasks.
  Performing Administrative Activities (imp:3.75 lvl:3.77) — Performing day-to-day administrative tasks such as maintaining information files
  Scheduling Work and Activities (imp:3.73 lvl:3.54) — Scheduling events, programs, and activities, as well as the work of others.
  Processing Information (imp:3.72 lvl:3.33) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Resolving Conflicts and Negotiating with Others (imp:3.70 lvl:4.61) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Inspecting Equipment, Structures, or Materials (imp:3.69 lvl:2.62) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Developing and Building Teams (imp:3.61 lvl:3.34) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Working with Computers (imp:3.57 lvl:3.33) — Using computers and computer systems (including hardware and software) to progra
  Coaching and Developing Others (imp:3.53 lvl:3.76) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Communicating with People Outside the Organization (imp:3.49 lvl:3.85) — Communicating with people outside the organization, representing the organizatio
  Performing for or Working Directly with the Public (imp:3.47 lvl:2.98) — Performing for people or dealing directly with the public. This includes serving
  Developing Objectives and Strategies (imp:3.46 lvl:2.93) — Establishing long-range objectives and specifying the strategies and actions to 
  Training and Teaching Others (imp:3.45 lvl:3.80) — Identifying the educational needs of others, developing formal educational or tr
  Thinking Creatively (imp:3.31 lvl:3.42) — Developing, designing, or creating new applications, ideas, relationships, syste
  Updating and Using Relevant Knowledge (imp:3.29 lvl:3.74) — Keeping up-to-date technically and applying new knowledge to your job.
  Guiding, Directing, and Motivating Subordinates (imp:3.29 lvl:3.88) — Providing guidance and direction to subordinates, including setting performance 
  Judging the Qualities of Objects, Services, or People (imp:3.24 lvl:3.17) — Assessing the value, importance, or quality of things or people.
  Performing General Physical Activities (imp:3.12 lvl:2.88) — Performing general physical activities includes doing activities that require co
  Interpreting the Meaning of Information for Others (imp:3.12 lvl:2.60) — Translating or explaining what information means and how it can be used.
  Analyzing Data or Information (imp:3.11 lvl:3.13) — Identifying the underlying principles, reasons, or facts of information by break
  Monitoring and Controlling Resources (imp:3.05 lvl:3.55) — Monitoring and controlling resources and overseeing the spending of money.
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.99 lvl:2.47) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Providing Consultation and Advice to Others (imp:2.92 lvl:3.34) — Providing guidance and expert advice to management or other groups on technical,
  Handling and Moving Objects (imp:2.71 lvl:3.47) — Using hands and arms in handling, installing, positioning, and moving materials,
  Staffing Organizational Units (imp:2.65 lvl:3.07) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Selling or Influencing Others (imp:2.56 lvl:2.10) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.23 lvl:2.30) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Controlling Machines and Processes (imp:1.86 lvl:1.49) — Using either control mechanisms or direct physical activity to operate machines 
  Repairing and Maintaining Electronic Equipment (imp:1.84 lvl:1.21) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.70) — Providing documentation, detailed instructions, drawings, or specifications to t
  Repairing and Maintaining Mechanical Equipment (imp:1.66) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an

--- WORK STYLES ---
  Dependability (imp:10.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:9.00) — A tendency to be honest and ethical at work.
  Cooperation (imp:8.00) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Social Orientation (imp:7.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Self-Control (imp:6.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Empathy (imp:5.00) — A tendency to show concern for others and be sensitive to others' needs and feel
  Adaptability (imp:4.00) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Leadership Orientation (imp:3.00) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Dependability (imp:2.65) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Cooperation (imp:2.51) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Empathy (imp:2.50) — A tendency to show concern for others and be sensitive to others' needs and feel
  Social Orientation (imp:2.40) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Optimism (imp:2.27) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Self-Control (imp:2.22) — A tendency to remain calm and composed and to manage emotions effectively in res
  Integrity (imp:2.21) — A tendency to be honest and ethical at work.
  Leadership Orientation (imp:2.19) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Sincerity (imp:2.10) — A tendency to be genuine and sincere in interactions with others at work, withou
  Adaptability (imp:2.05) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Sincerity (imp:2.00) — A tendency to be genuine and sincere in interactions with others at work, withou
  Stress Tolerance (imp:1.99) — A tendency to cope and function effectively in stressful situations at work.
  Initiative (imp:1.79) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Self-Confidence (imp:1.63) — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance (imp:1.61) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Attention to Detail (imp:1.55) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Cautiousness (imp:1.38) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Tolerance for Ambiguity (imp:1.31) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Humility (imp:1.22) — A tendency to be modest and humble when interacting with others at work.
  Achievement Orientation (imp:1.12) — A tendency to establish and maintain personally challenging work-related goals, 
  Optimism (imp:1.00) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Innovation (imp:0.82) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Intellectual Curiosity (imp:0.53) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.

--- TRANSFERABLE SKILLS ---
  Social Perceptiveness (imp:4.00 lvl:3.50) — Being aware of others' reactions and understanding why they react as they do.
  Coordination (imp:3.75 lvl:3.38) — Adjusting actions in relation to others' actions.
  Negotiation (imp:3.62 lvl:3.00) — Bringing others together and trying to reconcile differences.
  Service Orientation (imp:3.62 lvl:3.12) — Actively looking for ways to help people.
  Time Management (imp:3.62 lvl:3.25) — Managing one's own time and the time of others.
  Persuasion (imp:3.38 lvl:3.00) — Persuading others to change their minds or behavior.
  Complex Problem Solving (imp:3.12 lvl:3.00) — Identifying complex problems and reviewing related information to develop and ev
  Judgment and Decision Making (imp:3.12 lvl:3.12) — Considering the relative costs and benefits of potential actions to choose the m
  Instructing (imp:2.88 lvl:3.00) — Teaching others how to do something.
  Management of Personnel Resources (imp:2.88 lvl:3.00) — Motivating, developing, and directing people as they work, identifying the best 
  Systems Analysis (imp:2.75 lvl:2.88) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.75 lvl:2.75) — Identifying measures or indicators of system performance and the actions needed 
  Management of Material Resources (imp:2.25 lvl:2.12) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Management of Financial Resources (imp:2.12 lvl:2.00) — Determining how money will be spent to get the work done, and accounting for the
  Operations Analysis (imp:2.00 lvl:1.75) — Analyzing needs and product requirements to create a design.
  Operations Monitoring (imp:2.00 lvl:2.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Quality Control Analysis (imp:2.00 lvl:1.25) — Conducting tests and inspections of products, services, or processes to evaluate
  Technology Design (imp:1.88 lvl:0.88) — Generating or adapting equipment and technology to serve user needs.
  Operation and Control (imp:1.75 lvl:1.00) — Controlling operations of equipment or systems.
  Troubleshooting (imp:1.75 lvl:0.88) — Determining causes of operating errors and deciding what to do about it.
  Programming (imp:1.38 lvl:0.50) — Writing computer programs for various purposes.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 84,760
  annual_median    : $42,240
  annual_pct10     : $29,870
  annual_pct25     : $35,510
  annual_pct75     : $49,920
  annual_pct90     : $61,060
  annual_mean      : $43,990
  hourly_median    : $20.31

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New Hampshire ($49,010)
  lowest_state     : Alabama ($27,650)
  dispersion_ratio : 1.773x

--- TOP STATES BY WAGE (52 total) ---
  Health Care and Social Assistance        emp:   58,570  median: $  41,790
  Educational Services                     emp:   16,070  median: $  41,480
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:    4,140  median: $  46,430
  Real Estate and Rental and Leasing       emp:    1,850  median: $  48,820
  Other Services (except Public Administration) emp:    1,730  median: $  40,930
  Accommodation and Food Services          emp:    1,300  median: $  45,400
  Management of Companies and Enterprises  emp:      630  median: $  60,500
  Administrative and Support and Waste Management and Remediation Services emp:      350  median: $  43,940
  Arts, Entertainment, and Recreation      emp:       50  median: $  52,000
  Manufacturing                            emp:       40  median: $  38,510

--- TOP INDUSTRIES BY EMPLOYMENT (10 total) ---
  Health Care and Social Assistance        emp:   58,570  median: $  41,790
  Educational Services                     emp:   16,070  median: $  41,480
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:    4,140  median: $  46,430
  Real Estate and Rental and Leasing       emp:    1,850  median: $  48,820
  Other Services (except Public Administration) emp:    1,730  median: $  40,930
  Accommodation and Food Services          emp:    1,300  median: $  45,400
  Management of Companies and Enterprises  emp:      630  median: $  60,500
  Administrative and Support and Waste Management and Remediation Services emp:      350  median: $  43,940
  Arts, Entertainment, and Recreation      emp:       50  median: $  52,000
  Manufacturing                            emp:       40  median: $  38,510

exact_match_status : found
matched_title      : Resident assistant
match_score        : 0.6316
wikidata_qid       : Q7315448
word_count         : 2,475
wikipedia_url      : https://en.wikipedia.org/wiki/Resident_assistant
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:15:52.034723Z

--- WIKIPEDIA FULL TEXT ---
A resident assistant (RA), also known by a variety of other names, is a trained peer leader who coordinates activities in residence halls in colleges and universities, mental health and substance abuse residential facilities, or similar establishments.
An RA has many roles and responsibilities, including building a residential community through programming, acting as a mentor for students, being a familiar first resource for students with academic or institutional questions, and enforcing residence policies. RAs assist residents with problem solving or refer them to counseling resources. Above all, a resident assistant must be an example and uphold professional and personal accountability as outlined by the institution.
At post-secondary institutions RAs are often undergraduate or graduate students themselves, and must balance their schedule and priorities with the needs of the students they are supporting. RAs must balance their own personal and academic needs while ensuring they are supporting and fostering community among residents, connecting residents with resources, and providing enriching programming. RAs will often report to a residence hall director, or another professional staff member within the Residence Life unit.
A major component of the job is not only creating a community, but also ensuring safety for all, for example, by participating in nightly community walks. Other duties held by RAs outside of community building and programming can include ordering supplies, managing a budget, and determining need for maintenance, repairs, and furnishings. They may maintain household records and assign rooms.


== Job benefits ==
According to the United States Bureau of Labor Statistics, the national mean hourly wage of an RA was $13.87 in 2017, and the national mean average annual wage was $28,850. An RA at a college or university does not typically receive an hourly wage, but is compensated in other ways. Common compensations are price-adjusted or free room, free board, and/or stipends. Listed below are two tables of RA hourly and annual mean wage, broken down by individual industries.
Industries with the highest levels of employment in this occupation:

Top paying industries for this occupation:


=== Unionization ===
Resident Assistants at some institutions have unionized to secure stronger benefits. Examples have included:

Columbia University
Barnard College
Tufts University
Swarthmore College
Wesleyan University
Emerson College
Georgetown University
Bucknell University
Drexel University
University of Pennsylvania
Fordham University
Rensselaer Polytechnic Institute
In unionizing progress: 

Temple University


== Job duties and responsibilities ==

Each institution has its own duties and requirements for an RA. The following are the more common responsibilities of an RA.


=== Administrative ===
An RA is often asked to be a liaison between the resident community of which they are a part and the residence hall director of the building. This often requires writing reports, keeping accurate records, completing timely follow-up, and maintaining good communication. RAs are usually required to meet with their building coordinator weekly or bi-weekly to discuss their residents, planned programming, and any other issues or subjects that could affect the ability to perform their administrative responsibilities. The RA may also assist with public relations and housing needs such as submitting facilities concerns for review and collecting information about resident move out. 


=== Community ===
The residents and the RA compose a community, simply by living together in a similar location. The RA may be required to foster this community by mentoring and encouraging the residents be tolerant and respectful of the other residents and their property. They often facilitate programming to create a sense of community and belonging on the floor or in the building. This programming is meant to bring a greater sense of community, with many institutions having strong community pride within residence halls in the form of mascots and traditions. Further, RAs are often expected to be positive role models within their communities. They are to act as role models of the standards put in place by the institution by demonstrating: academic integrity, respect for diversity and inclusion, and prioritizing community integration or participation.  


=== Interpersonal ===
These duties deal with directly helping the residents as individuals. This requires the RA to know all the residents and be able to help each resident if they run into any problems with each other as well as with other things that may follow. Some problems could pertain to relationships, classwork, or institutional questions. The RA should have the skills to either assist the resident, or know of a resource that the resident can use to solve their problem. A large portion of an RA's role is not to be the expert in supporting students with all of their needs, but rather to have the knowledge and ability to identify when a resident is in need of support and refer residents to other resources that can support them such as counselling services, academic advising, etc. 


=== Security ===
These duties involve creating a safe and healthy environment for the residents to reside in. Many institutions require RAs to participate in a 'on duty' rotation where they actively walk through and monitor communities throughout the night. While completing these nightly rounds, enforcing community standards, such as quiet hours and alcohol and drug policy are frequent occurrences. Fines, bonds, and behavioural contracts can be issued at many universities by RAs as a result but at other institutions RAs are only required to address and document concerns and professional staff such as residence hall directors complete the follow-up for community standard infractions. Monitoring floor activity and helping with conflict resolution between residents is another important security related duty of the RA. As more institutions take on a curricular approach and put learning at the forefront of their practice, many RAs are encouraged to have an educational-based conversation with students and focus on restoration and not reprimand them. Finally, while completing their nightly walk throughs RAs are often asked to check on the physical security of residence halls, ensuring doors are locked and there are no facilities concerns that need to be addressed. 


=== Integration ===
This refers to assisting residents in making a smooth transition into campus life by getting them involved in traditional activities in their institution such as homecoming events, for example. Many RAs are asked to help first-year residence students transition campus and academic life, providing orientation to campus services and being available for questions and support throughout the academic terms. Further, when residents move out of residence halls RAs help support their integration into the broader campus community. 


=== Academic and awareness ===
This refers to academic development and social awareness. Resident assistants are there to promote the well-being of residents in university housing, and to make sure that residents feel like they have enough resources available to them and know how to use them. RAs may try to teach students about social justice and inclusivity, and take students to places on campus where they can learn more about social justice and groups with differing identities. RAs can show students where to go when they need academic help or advice, and can even offer advice of their own as they are often older students with more experience.


=== Identity ===
This refers to the personal development of residents that enables them to gain a level of self-awareness. This can be fostered through student development theory frameworks such as Sanford's theory of challenge and support and Kolb's theory of experiential learning. 


=== Independence 

--- SEMANTIC NEIGHBORS (5) ---

  Title: St Hilda's College, Melbourne (similarity: 0.0816)
  URL: https://en.wikipedia.org/wiki/St_Hilda's_College%2C_Melbourne
  QID: Q7593380
  Extract: St Hilda's College is a college of The University of Melbourne, providing a residential community for students from all parts of regional Victoria, interstate and overseas. It provides accommodation, academic and pastoral support for 240 undergraduate students. In addition to the students, St Hilda'

  Title: St Ann's College (similarity: 0.3333)
  URL: https://en.wikipedia.org/wiki/St_Ann's_College
  QID: Q7592460
  Extract: St Ann's College is a co-residential college in North Adelaide, South Australia. In its early decades, the college had only female boarders, but later took students of either gender. Members of the college attend three universities in South Australia, University of Adelaide, the University of South 

  Title: Cornell University (similarity: 0.2632)
  URL: https://en.wikipedia.org/wiki/Cornell_University
  QID: Q49115
  Extract: Cornell University is a private Ivy League research university based in Ithaca, New York, United States. The university was co-founded by American philanthropist Ezra Cornell and historian and educator Andrew Dickson White in 1865. Since its founding, Cornell University has been a co-educational and

  Title: Boarding school (similarity: 0.1714)
  URL: https://en.wikipedia.org/wiki/Boarding_school
  QID: Q269770
  Extract: A boarding school is a school where pupils live within premises while being given formal instruction. The word "boarding" is used in the sense of "room and board", i.e. lodging and meals. They have existed for many centuries, and now extend across many countries. Their functioning, codes of conduct,

  Title: Coordinated Universal Time (similarity: 0.3043)
  URL: https://en.wikipedia.org/wiki/Coordinated_Universal_Time
  QID: Q1536
  Extract: Coordinated Universal Time (UTC) is the primary time standard globally used to regulate clocks and time. It establishes a reference for the current time, forming the basis for civil time and time zones. UTC facilitates international communication, navigation, scientific research, and commerce.

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong data completeness across all O*NET domains with clear task descriptions, comprehensive wage data, and robust related occupations mapping. Wikipedia match provides additional validation of role definition.
inferred_at          : 2026-06-03T21:43:51.484502+00:00
tokens_input         : 4,548
tokens_output        : 4,272
cost_usd             : $0.046948
wikipedia_used       : True
wikipedia_title      : Resident assistant
wikipedia_note       : The Wikipedia entry confirms this occupation's role in coordinating residential activities and providing peer leadership in educational and residential facilities. The semantic neighbors indicate broader connections to educational institutions and residential care environments.

--- PROSE FIELDS ---

ROLE SUMMARY:
Residential Advisors coordinate activities and maintain operations in dormitories, group homes, and similar residential facilities, supervising staff and ensuring resident welfare. They combine administrative duties like ordering supplies and room assignments with direct support services including emergency response and interpersonal mediation. These professionals serve as crucial bridges between facility management and residents, fostering safe and supportive living environments.

DAY IN THE LIFE:
A typical day involves supervising residence hall staff and conducting regular unit meetings to address operational needs. They respond to emergency situations by providing first aid and coordinating medical assistance when necessary. Administrative tasks include answering phones, routing calls, and compiling reports on daily activities and supply usage. They mediate conflicts between residents and collaborate with counselors to develop targeted support programs. Educational program coordination and rule enforcement ensure smooth facility operations while maintaining detailed records of resident activities.

WHO THRIVES:
Individuals who excel in this role demonstrate exceptional dependability and integrity, as reflected in the highest importance ratings for these traits. They possess strong social orientation and communication abilities, thriving on establishing meaningful interpersonal relationships with residents and staff. Problem sensitivity and critical thinking skills enable them to identify potential issues early and develop effective solutions. The role attracts people-oriented individuals who find fulfillment in supporting others' personal development and well-being within residential communities.

CAREER ENTRY:
Entry typically requires some college coursework, with 50.2% of workers having completed some college and 31.3% holding bachelor's degrees. Relevant educational backgrounds include social work, psychology, education, or related human services fields. Experience in customer service, administrative work, or volunteer positions in residential settings provides valuable preparation. Many positions offer on-the-job training in emergency procedures, conflict resolution, and facility management protocols.

CAREER TRAJECTORY:
Career advancement often leads to roles in Social and Community Service Management or specialized counseling positions. Experienced residential advisors may progress to Housing Directors or broader administrative roles in educational or healthcare institutions. Some transition into social work, rehabilitation counseling, or educational guidance roles. Advanced degrees can open pathways to facility management, program development, or specialized therapeutic residential services.

MARKET INTELLIGENCE:
The occupation employs 84,760 workers nationally with a median annual wage of $42,240, ranging from $29,870 to $61,060 (BLS OEWS May 2025). Geographic variation is moderate with New Hampshire offering the highest wages at $49,010 compared to Alabama's lowest at $27,650. Health Care and Social Assistance represents the largest employment sector with 58,570 positions, followed by Educational Services with 16,070 jobs. Government facilities provide additional employment opportunities with 4,140 positions. Strong demand exists in areas with concentrated educational institutions and residential care facilities.

AUTOMATION OUTLOOK:
This role shows low automation risk due to its heavy emphasis on interpersonal relationship building and complex human judgment requirements. Tasks like assisting and caring for others, establishing relationships, and mediating conflicts require emotional intelligence and contextual understanding that current technology cannot replicate. While administrative functions may become more digitized, the core supervisory and support functions remain fundamentally human-centered.

--- REASONED EDGES ---
  [knowledge_overlap] Rehabilitation Counselors (21-1015.00) — confidence:high
    reasoning: Both roles share high importance in Customer and Personal Service knowledge and focus on assisting individuals in residential or therapeutic settings.
    data: Customer and Personal Service knowledge
    data: Assisting and Caring for Others work activity
    data: Social orientation work style
  [career_pathway] Social and Community Service Managers (11-9151.00) — confidence:high
    reasoning: Residential Advisors frequently advance to management roles given their experience in Administration and Management knowledge and supervisory responsibilities.
    data: Administration and Management knowledge
    data: Supervise, train, and evaluate residence hall staff task
    data: Job Zone 3 preparation level
  [riasec_cluster] Child, Family, and School Social Workers (21-1021.00) — confidence:high
    reasoning: Both occupations share strong Social orientation (S:5.28) and focus on helping individuals navigate personal and interpersonal challenges.
    data: Social RIASEC code dominance
    data: Mediate interpersonal problems task
    data: Social Orientation work style
  [task_similarity] First-Line Supervisors of Personal Service Workers (39-1022.00) — confidence:medium
    reasoning: Both roles involve supervising staff, organizing work activities, and maintaining service quality in people-focused environments.
    data: Supervise, train, and evaluate staff task
    data: Organizing, Planning, and Prioritizing Work activity
    data: Administration and Management knowledge
  [skill_overlap] Educational, Guidance, and Career Counselors and Advisors (21-1012.00) — confidence:high
    reasoning: Both positions require strong Active Listening, Critical Thinking, and counseling program development capabilities.
    data: Active Listening skill
    data: Critical Thinking skill
    data: Collaborate with counselors to develop counseling programs task
  [wage_band] Social and Human Service Assistants (21-1093.00) — confidence:medium
    reasoning: Both occupations serve similar populations in residential or community settings and likely share comparable compensation ranges in human services.
    data: Health Care and Social Assistance industry employment
    data: Median annual wage $42,240
    data: Similar service-oriented roles
  [transferable_skill] Recreation Workers (39-9032.00) — confidence:medium
    reasoning: Both roles require Social Perceptiveness, Coordination, and Service Orientation skills when working with diverse groups in organized settings.
    data: Social Perceptiveness transferable skill
    data: Coordination transferable skill
    data: Develop and coordinate educational programs task

--- NORMALIZER SIGNALS ---
  match_keywords   : ['residential advisor', 'residence hall', 'dormitory supervisor', 'hall director', 'house parent', 'cottage supervisor', 'housing coordinator', 'residence director']
  exclude_keywords : ['assistant only', 'clerical', 'maintenance', 'security', 'cafeteria']
  title_patterns   : ['*advisor*', '*director*', '*supervisor*', '*coordinator*', '*parent*']
  common_variations: ['resident advisor', 'hall coordinator', 'dorm supervisor', 'residential counselor', 'housing assistant', 'residence life', 'cottage parent', 'housefellow']

total_terms    : 40
top_words      : ['tendency', 'residents', 'others', 'students', 'university', 'ras', 'resident', 'equipment', 'activities', 'community', 'problems', 'college', 'needs', 'residence', 'programs', 'social', 'educational', 'principles', 'residential', 'services']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01047  onet_dimensions      onet_dimensions:100%
residents                  41  0.01022  wikipedia            wikipedia:76%  onet_tasks:17%  inference:7%
others                     40  0.00997  onet_dimensions      onet_dimensions:95%  inference:5%
students                   37  0.00923  wikipedia            wikipedia:76%  onet_tasks:24%
university                 37  0.00923  wikipedia            wikipedia:100%
ras                        28  0.00698  wikipedia            wikipedia:100%
resident                   25  0.00623  wikipedia            wikipedia:88%  inference:8%  onet_tasks:4%
equipment                  24  0.00598  onet_dimensions      onet_dimensions:96%  dwas:4%
activities                 23  0.00574  onet_dimensions      onet_dimensions:39%  dwas:17%  inference:17%
community                  22  0.00549  wikipedia            wikipedia:95%  inference:5%
problems                   20  0.00499  onet_dimensions      onet_dimensions:45%  dwas:20%  wikipedia:20%
college                    20  0.00499  wikipedia            wikipedia:90%  inference:10%
needs                      19  0.00474  onet_dimensions      onet_dimensions:42%  wikipedia:42%  onet_tasks:11%
residence                  18  0.00449  wikipedia            wikipedia:83%  onet_tasks:11%  inference:6%
programs                   18  0.00449  wikipedia            wikipedia:33%  onet_tasks:22%  onet_dimensions:22%
social                     17  0.00424  wikipedia            wikipedia:35%  onet_dimensions:29%  inference:29%
educational                16  0.00399  inference            inference:50%  onet_tasks:12%  onet_dimensions:12%
principles                 16  0.00399  onet_dimensions      onet_dimensions:100%
residential                16  0.00399  inference            inference:62%  wikipedia:38%
services                   15  0.00374  onet_dimensions      onet_dimensions:40%  inference:27%  wikipedia:20%
resources                  15  0.00374  onet_dimensions      onet_dimensions:60%  wikipedia:33%  dwas:7%
personal                   14  0.00349  onet_dimensions      onet_dimensions:43%  wikipedia:43%  dwas:7%
management                 14  0.00349  onet_dimensions      onet_dimensions:50%  inference:29%  dwas:14%
includes                   13  0.00324  onet_dimensions      onet_dimensions:92%  wikipedia:8%
administrative             13  0.00324  inference            inference:38%  onet_dimensions:31%  dwas:15%
building                   13  0.00324  wikipedia            wikipedia:69%  onet_dimensions:23%  inference:8%
ideas                      13  0.00324  onet_dimensions      onet_dimensions:85%  wikipedia:15%
staff                      12  0.00299  wikipedia            wikipedia:33%  dwas:25%  inference:25%
student                    12  0.00299  wikipedia            wikipedia:75%  onet_tasks:17%  dwas:8%
providing                  12  0.00299  onet_dimensions      onet_dimensions:58%  wikipedia:25%  inference:17%
control                    12  0.00299  onet_dimensions      onet_dimensions:100%
materials                  12  0.00299  onet_dimensions      onet_dimensions:83%  dwas:17%
objects                    12  0.00299  onet_dimensions      onet_dimensions:100%
body                       12  0.00299  onet_dimensions      onet_dimensions:83%  wikipedia:17%
rules                      11  0.00274  onet_dimensions      onet_dimensions:73%  dwas:18%  onet_tasks:9%
facilities                 11  0.00274  inference            inference:36%  wikipedia:27%  dwas:18%
procedures                 11  0.00274  onet_dimensions      onet_dimensions:73%  onet_tasks:9%  wikipedia:9%
program                    11  0.00274  wikipedia            wikipedia:64%  inference:18%  onet_tasks:9%
institutions               11  0.00274  wikipedia            wikipedia:55%  inference:27%  onet_tasks:9%
human                      11  0.00274  onet_dimensions      onet_dimensions:64%  inference:27%  wikipedia:9%