[Core] [86% incumbents] Listen to and resolve customer complaints regarding services, products, or personnel.
  DWAs: Explain technical product or service information to customers. | Answer customer questions about goods or services.

[Core] [86% incumbents] Keep records pertaining to purchases, sales, and requisitions.
  DWAs: Maintain records of sales or other business transactions.

[Core] [86% incumbents] Attend company meetings to exchange product information and coordinate work activities with other departments.
  DWAs: Discuss design or technical features of products or services with technical personnel.

[Supplemental] [86% incumbents] Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  DWAs: Coordinate sales campaigns.

[Supplemental] [86% incumbents] Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  DWAs: Prepare sales or other contracts.

[Core] [85% incumbents] Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  DWAs: Monitor sales activities. | Supervise sales or support personnel.

[Core] [85% incumbents] Plan and prepare work schedules, and assign employees to specific duties.
  DWAs: Assign duties or work schedules to employees.

[Supplemental] [85% incumbents] Visit retailers and sales representatives to promote products and gather information.
  DWAs: Gather customer or product information to determine customer needs. | Contact current or potential customers to promote products or services.

[Supplemental] [85% incumbents] Examine products purchased for resale or received for storage to determine product condition.
  DWAs: Examine condition of property or products.

[Supplemental] [85% incumbents] Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
  DWAs: Examine condition of property or products.

[Supplemental] [85% incumbents] Analyze details of sales territories to assess their growth potential and to set quotas.
  DWAs: Analyze market conditions or trends.

[Core] [84% incumbents] Monitor sales staff performance to ensure that goals are met.
  DWAs: Monitor sales activities. | Supervise sales or support personnel.

[Core] [84% incumbents] Provide staff with assistance in performing difficult or complicated duties.
  DWAs: Provide information to coworkers. | Exchange information with colleagues.

[Core] [84% incumbents] Hire, train, and evaluate personnel.
  DWAs: Train sales personnel.

[Supplemental] [84% incumbents] Formulate pricing policies on merchandise according to profitability requirements.
  DWAs: Establish operational policies.

[Supplemental] [84% incumbents] Inventory stock and reorder when inventories drop to specified levels.
  DWAs: Purchase stocks of merchandise or supplies. | Monitor inventories of products or materials.

[Supplemental] [83% incumbents] Prepare sales and inventory reports for management and budget departments.
  DWAs: Prepare financial documents, reports, or budgets.

[Core] [82% incumbents] Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  DWAs: Develop marketing plans or strategies.

--- SKILLS ---
  Active Listening (imp:4.00 lvl:4.00) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:4.00 lvl:4.00) — Talking to others to convey information effectively.
  Monitoring (imp:4.00 lvl:4.25) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Reading Comprehension (imp:3.62 lvl:4.12) — Understanding written sentences and paragraphs in work-related documents.
  Writing (imp:3.62 lvl:4.00) — Communicating effectively in writing as appropriate for the needs of the audienc
  Critical Thinking (imp:3.62 lvl:3.88) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:3.50 lvl:3.62) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:3.25 lvl:3.62) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:3.00 lvl:3.00) — Using mathematics to solve problems.
  Science (imp:1.00) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.05 lvl:5.06) — Knowledge of principles and processes for providing customer and personal servic
  Administration and Management (imp:3.91 lvl:4.60) — Knowledge of business and management principles involved in strategic planning, 
  English Language (imp:3.77 lvl:3.38) — Knowledge of the structure and content of the English language including the mea
  Personnel and Human Resources (imp:3.54 lvl:4.27) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Economics and Accounting (imp:3.36 lvl:3.26) — Knowledge of economic and accounting principles and practices, the financial mar
  Sales and Marketing (imp:3.32 lvl:3.96) — Knowledge of principles and methods for showing, promoting, and selling products
  Mathematics (imp:3.10 lvl:3.58) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Education and Training (imp:3.06 lvl:3.75) — Knowledge of principles and methods for curriculum and training design, teaching
  Computers and Electronics (imp:2.80 lvl:3.80) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Administrative (imp:2.60 lvl:2.84) — Knowledge of administrative and office procedures and systems such as word proce
  Communications and Media (imp:2.53 lvl:2.51) — Knowledge of media production, communication, and dissemination techniques and m
  Production and Processing (imp:2.48 lvl:2.83) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Law and Government (imp:2.42 lvl:2.29) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Transportation (imp:2.35 lvl:1.86) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Public Safety and Security (imp:2.24 lvl:2.02) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Telecommunications (imp:2.06 lvl:1.04) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Psychology (imp:1.95 lvl:2.02) — Knowledge of human behavior and performance; individual differences in ability, 
  Foreign Language (imp:1.74 lvl:1.28) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Geography (imp:1.71 lvl:1.51) — Knowledge of principles and methods for describing the features of land, sea, an
  Mechanical (imp:1.62 lvl:1.01) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Engineering and Technology (imp:1.56 lvl:1.00) — Knowledge of the practical application of engineering science and technology. Th
  Design (imp:1.50 lvl:1.20) — Knowledge of design techniques, tools, and principles involved in production of 
  Food Production (imp:1.35) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Therapy and Counseling (imp:1.34 lvl:0.82) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Sociology and Anthropology (imp:1.33) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Building and Construction (imp:1.25) — Knowledge of materials, methods, and the tools involved in the construction or r
  Physics (imp:1.23) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Fine Arts (imp:1.13) — Knowledge of the theory and techniques required to compose, produce, and perform
  Chemistry (imp:1.11) — Knowledge of the chemical composition, structure, and properties of substances a
  History and Archeology (imp:1.08) — Knowledge of historical events and their causes, indicators, and effects on civi
  Philosophy and Theology (imp:1.08) — Knowledge of different philosophical systems and religions. This includes their 
  Biology (imp:1.06) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Medicine and Dentistry (imp:1.01) — Knowledge of the information and techniques needed to diagnose and treat human i

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:4.00 lvl:4.12) — The ability to communicate information and ideas in speaking so others will unde
  Speech Recognition (imp:4.00 lvl:4.00) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.88 lvl:4.00) — The ability to speak clearly so others can understand you.
  Written Comprehension (imp:3.75 lvl:4.00) — The ability to read and understand information and ideas presented in writing.
  Deductive Reasoning (imp:3.75 lvl:3.88) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:3.75 lvl:3.88) — The ability to combine pieces of information to form general rules or conclusion
  Information Ordering (imp:3.62 lvl:3.12) — The ability to arrange things or actions in a certain order or pattern according
  Near Vision (imp:3.62 lvl:3.62) — The ability to see details at close range (within a few feet of the observer).
  Written Expression (imp:3.50 lvl:3.88) — The ability to communicate information and ideas in writing so others will under
  Fluency of Ideas (imp:3.50 lvl:3.62) — The ability to come up with a number of ideas about a topic (the number of ideas
  Problem Sensitivity (imp:3.50 lvl:3.12) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Category Flexibility (imp:3.50 lvl:3.12) — The ability to generate or use different sets of rules for combining or grouping
  Mathematical Reasoning (imp:3.12 lvl:3.12) — The ability to choose the right mathematical methods or formulas to solve a prob
  Number Facility (imp:3.00 lvl:3.12) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Originality (imp:2.88 lvl:3.38) — The ability to come up with unusual or clever ideas about a given topic or situa
  Far Vision (imp:2.88 lvl:3.00) — The ability to see details at a distance.
  Flexibility of Closure (imp:2.75 lvl:2.75) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Visualization (imp:2.75 lvl:2.88) — The ability to imagine how something will look after it is moved around or when 
  Selective Attention (imp:2.75 lvl:2.75) — The ability to concentrate on a task over a period of time without being distrac
  Memorization (imp:2.62 lvl:2.75) — The ability to remember information such as words, numbers, pictures, and proced
  Perceptual Speed (imp:2.62 lvl:2.75) — The ability to quickly and accurately compare similarities and differences among
  Time Sharing (imp:2.62 lvl:2.25) — The ability to shift back and forth between two or more activities or sources of
  Speed of Closure (imp:2.38 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea
  Finger Dexterity (imp:2.12 lvl:2.25) — The ability to make precisely coordinated movements of the fingers of one or bot
  Auditory Attention (imp:2.00 lvl:1.88) — The ability to focus on a single source of sound in the presence of other distra
  Hearing Sensitivity (imp:1.88 lvl:1.38) — The ability to detect or tell the differences between sounds that vary in pitch 
  Trunk Strength (imp:1.75 lvl:1.38) — The ability to use your abdominal and lower back muscles to support part of the 
  Visual Color Discrimination (imp:1.75 lvl:1.38) — The ability to match or detect differences between colors, including shades of c
  Depth Perception (imp:1.75 lvl:0.88) — The ability to judge which of several objects is closer or farther away from you
  Manual Dexterity (imp:1.50 lvl:0.75) — The ability to quickly move your hand, your hand together with your arm, or your
  Control Precision (imp:1.50 lvl:0.62) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Arm-Hand Steadiness (imp:1.38 lvl:0.50) — The ability to keep your hand and arm steady while moving your arm or while hold
  Wrist-Finger Speed (imp:1.38 lvl:0.50) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Reaction Time (imp:1.25 lvl:0.25) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Dynamic Strength (imp:1.25 lvl:0.25) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Stamina (imp:1.25 lvl:0.25) — The ability to exert yourself physically over long periods of time without getti
  Spatial Orientation (imp:1.12 lvl:0.12) — The ability to know your location in relation to the environment or to know wher
  Rate Control (imp:1.12 lvl:0.12) — The ability to time your movements or the movement of a piece of equipment in an
  Explosive Strength (imp:1.12 lvl:0.12) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Multilimb Coordination (imp:1.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Response Orientation (imp:1.00) — The ability to choose quickly between two or more movements in response to two o
  Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs.
  Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Gross Body Equilibrium (imp:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Communicating with Supervisors, Peers, or Subordinates (imp:4.57 lvl:5.27) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Coaching and Developing Others (imp:4.40 lvl:4.73) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Making Decisions and Solving Problems (imp:4.39 lvl:5.28) — Analyzing information and evaluating results to choose the best solution and sol
  Getting Information (imp:4.38 lvl:4.70) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Guiding, Directing, and Motivating Subordinates (imp:4.38 lvl:4.99) — Providing guidance and direction to subordinates, including setting performance 
  Identifying Objects, Actions, and Events (imp:4.28 lvl:4.03) — Identifying information by categorizing, estimating, recognizing differences or 
  Working with Computers (imp:4.25 lvl:3.79) — Using computers and computer systems (including hardware and software) to progra
  Training and Teaching Others (imp:4.21 lvl:3.90) — Identifying the educational needs of others, developing formal educational or tr
  Developing Objectives and Strategies (imp:4.06 lvl:4.29) — Establishing long-range objectives and specifying the strategies and actions to 
  Coordinating the Work and Activities of Others (imp:3.86 lvl:3.97) — Getting members of a group to work together to accomplish tasks.
  Developing and Building Teams (imp:3.85 lvl:3.97) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Analyzing Data or Information (imp:3.83 lvl:4.54) — Identifying the underlying principles, reasons, or facts of information by break
  Scheduling Work and Activities (imp:3.79 lvl:4.62) — Scheduling events, programs, and activities, as well as the work of others.
  Resolving Conflicts and Negotiating with Others (imp:3.77 lvl:4.28) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Communicating with People Outside the Organization (imp:3.76 lvl:3.99) — Communicating with people outside the organization, representing the organizatio
  Processing Information (imp:3.75 lvl:4.62) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Evaluating Information to Determine Compliance with Standards (imp:3.75 lvl:4.30) — Using relevant information and individual judgment to determine whether events o
  Organizing, Planning, and Prioritizing Work (imp:3.75 lvl:5.14) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Establishing and Maintaining Interpersonal Relationships (imp:3.75 lvl:4.51) — Developing constructive and cooperative working relationships with others, and m
  Judging the Qualities of Objects, Services, or People (imp:3.72 lvl:4.20) — Assessing the value, importance, or quality of things or people.
  Selling or Influencing Others (imp:3.72 lvl:3.68) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Monitoring Processes, Materials, or Surroundings (imp:3.56 lvl:4.10) — Monitoring and reviewing information from materials, events, or the environment,
  Updating and Using Relevant Knowledge (imp:3.54 lvl:4.78) — Keeping up-to-date technically and applying new knowledge to your job.
  Documenting/Recording Information (imp:3.54 lvl:3.88) — Entering, transcribing, recording, storing, or maintaining information in writte
  Providing Consultation and Advice to Others (imp:3.50 lvl:4.87) — Providing guidance and expert advice to management or other groups on technical,
  Interpreting the Meaning of Information for Others (imp:3.39 lvl:3.29) — Translating or explaining what information means and how it can be used.
  Thinking Creatively (imp:3.22 lvl:3.95) — Developing, designing, or creating new applications, ideas, relationships, syste
  Staffing Organizational Units (imp:3.22 lvl:3.65) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Performing Administrative Activities (imp:3.21 lvl:3.19) — Performing day-to-day administrative tasks such as maintaining information files
  Monitoring and Controlling Resources (imp:2.93 lvl:3.73) — Monitoring and controlling resources and overseeing the spending of money.
  Assisting and Caring for Others (imp:2.90 lvl:2.60) — Providing personal assistance, medical attention, emotional support, or other pe
  Performing for or Working Directly with the Public (imp:2.90 lvl:3.10) — Performing for people or dealing directly with the public. This includes serving
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.83 lvl:3.16) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Controlling Machines and Processes (imp:2.81 lvl:2.90) — Using either control mechanisms or direct physical activity to operate machines 
  Inspecting Equipment, Structures, or Materials (imp:2.71 lvl:2.61) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.39 lvl:1.94) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Handling and Moving Objects (imp:2.27 lvl:2.65) — Using hands and arms in handling, installing, positioning, and moving materials,
  Performing General Physical Activities (imp:2.18 lvl:2.22) — Performing general physical activities includes doing activities that require co
  Repairing and Maintaining Electronic Equipment (imp:1.95 lvl:2.10) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Repairing and Maintaining Mechanical Equipment (imp:1.70 lvl:1.33) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.40) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Dependability (imp:5.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Cooperation (imp:4.00) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Achievement Orientation (imp:3.00) — A tendency to establish and maintain personally challenging work-related goals, 
  Leadership Orientation (imp:2.96) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Dependability (imp:2.65) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Social Orientation (imp:2.31) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Achievement Orientation (imp:2.24) — A tendency to establish and maintain personally challenging work-related goals, 
  Cooperation (imp:2.10) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Social Orientation (imp:2.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Attention to Detail (imp:1.92) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Self-Confidence (imp:1.76) — A tendency to believe in one's work-related capabilities and ability to control 
  Stress Tolerance (imp:1.73) — A tendency to cope and function effectively in stressful situations at work.
  Initiative (imp:1.66) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability (imp:1.65) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Perseverance (imp:1.58) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Integrity (imp:1.54) — A tendency to be honest and ethical at work.
  Self-Control (imp:1.50) — A tendency to remain calm and composed and to manage emotions effectively in res
  Sincerity (imp:1.23) — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy (imp:1.22) — A tendency to show concern for others and be sensitive to others' needs and feel
  Tolerance for Ambiguity (imp:1.20) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Optimism (imp:1.16) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Innovation (imp:1.04) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Cautiousness (imp:1.03) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Leadership Orientation (imp:1.00) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Intellectual Curiosity (imp:0.87) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Humility (imp:0.32) — A tendency to be modest and humble when interacting with others at work.
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Attention to Detail () — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity () — A tendency to be honest and ethical at work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res

--- TRANSFERABLE SKILLS ---
  Management of Personnel Resources (imp:4.00 lvl:4.00) — Motivating, developing, and directing people as they work, identifying the best 
  Social Perceptiveness (imp:3.88 lvl:4.00) — Being aware of others' reactions and understanding why they react as they do.
  Coordination (imp:3.88 lvl:4.00) — Adjusting actions in relation to others' actions.
  Judgment and Decision Making (imp:3.88 lvl:3.88) — Considering the relative costs and benefits of potential actions to choose the m
  Time Management (imp:3.88 lvl:4.00) — Managing one's own time and the time of others.
  Persuasion (imp:3.75 lvl:3.88) — Persuading others to change their minds or behavior.
  Negotiation (imp:3.62 lvl:3.75) — Bringing others together and trying to reconcile differences.
  Complex Problem Solving (imp:3.62 lvl:3.62) — Identifying complex problems and reviewing related information to develop and ev
  Instructing (imp:3.25 lvl:4.00) — Teaching others how to do something.
  Service Orientation (imp:3.12 lvl:3.12) — Actively looking for ways to help people.
  Systems Analysis (imp:3.12 lvl:3.12) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:3.12 lvl:3.50) — Identifying measures or indicators of system performance and the actions needed 
  Management of Financial Resources (imp:2.88 lvl:3.00) — Determining how money will be spent to get the work done, and accounting for the
  Management of Material Resources (imp:2.88 lvl:3.00) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Quality Control Analysis (imp:2.25 lvl:2.00) — Conducting tests and inspections of products, services, or processes to evaluate
  Operations Analysis (imp:2.00 lvl:2.12) — Analyzing needs and product requirements to create a design.
  Operations Monitoring (imp:1.75 lvl:1.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operation and Control (imp:1.62 lvl:0.88) — Controlling operations of equipment or systems.
  Technology Design (imp:1.50 lvl:0.50) — Generating or adapting equipment and technology to serve user needs.
  Programming (imp:1.50 lvl:0.62) — Writing computer programs for various purposes.
  Troubleshooting (imp:1.12 lvl:0.12) — Determining causes of operating errors and deciding what to do about it.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 214,390
  annual_median    : $87,520
  annual_pct10     : $50,320
  annual_pct25     : $63,940
  annual_pct75     : $122,050
  annual_pct90     : $164,070
  annual_mean      : $99,370
  hourly_median    : $42.08

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New York ($121,780)
  lowest_state     : Guam ($45,900)
  dispersion_ratio : 2.653x

--- TOP STATES BY WAGE (54 total) ---
  Wholesale Trade                          emp:   60,090  median: $  92,930
  Finance and Insurance                    emp:   45,510  median: $  94,360
  Retail Trade                             emp:   25,090  median: $  61,400
  Information                              emp:   18,160  median: $  90,370
  Professional, Scientific, and Technical Services emp:   15,660  median: $ 103,380
  Manufacturing                            emp:   11,180  median: $ 102,200
  Administrative and Support and Waste Management and Remediation Services emp:   10,760  median: $  74,150
  Management of Companies and Enterprises  emp:    6,750  median: $ 119,870
  Real Estate and Rental and Leasing       emp:    5,730  median: $  59,730
  Construction                             emp:    4,210  median: $  88,930

--- TOP INDUSTRIES BY EMPLOYMENT (20 total) ---
  Wholesale Trade                          emp:   60,090  median: $  92,930
  Finance and Insurance                    emp:   45,510  median: $  94,360
  Retail Trade                             emp:   25,090  median: $  61,400
  Information                              emp:   18,160  median: $  90,370
  Professional, Scientific, and Technical Services emp:   15,660  median: $ 103,380
  Manufacturing                            emp:   11,180  median: $ 102,200
  Administrative and Support and Waste Management and Remediation Services emp:   10,760  median: $  74,150
  Management of Companies and Enterprises  emp:    6,750  median: $ 119,870
  Real Estate and Rental and Leasing       emp:    5,730  median: $  59,730
  Construction                             emp:    4,210  median: $  88,930

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:16:35.271805Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: Women in the United States (similarity: 0.1579)
  URL: https://en.wikipedia.org/wiki/Women_in_the_United_States
  QID: Q17514041
  Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies.

  Title: Fabletics (similarity: 0.2034)
  URL: https://en.wikipedia.org/wiki/Fabletics
  QID: Q16992933
  Extract: Fabletics is a global active lifestyle brand that sells both men's and women's sportswear, footwear and accessories, commonly referred to as "activewear". The company is owned by the TechStyle Fashion Group holding group and operates on a subscription model and also has over 100 brick-and-mortar sto

  Title: Asda (similarity: 0.0741)
  URL: https://en.wikipedia.org/wiki/Asda
  QID: Q297410
  Extract: Asda Stores Limited, trading as Asda and stylised as ASDA, is a British supermarket and petrol station chain. Its headquarters is located in Leeds, England. The company was incorporated as Associated Dairies and Farm Stores in 1949. It expanded into Southern England during the 1970s and 1980s, and a

  Title: Coors Brewing Company (similarity: 0.1972)
  URL: https://en.wikipedia.org/wiki/Coors_Brewing_Company
  QID: Q1407305
  Extract: The Coors Brewing Company is an American brewery and beer company based in Golden, Colorado. Founded in 1873 by Adolph Coors and Jacob Schueler, it is a subsidiary of Molson Coors. The first Coors brewery in Golden is the largest single site brewery operating in the world.

  Title: Maruti Suzuki (similarity: 0.1587)
  URL: https://en.wikipedia.org/wiki/Maruti_Suzuki
  QID: Q963718
  Extract: Maruti Suzuki India Limited is the Indian subsidiary of Japanese automaker Suzuki Motor Corporation. It is the largest automobile manufacturer in India, specializing in small cars. As of 2025, the company had a market capitalization of approximately US$50-55 billion. The company was established by t

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Rich O*NET data provides comprehensive task, skill, and knowledge profiles. BLS wage data is current and detailed. Education and industry employment distributions offer clear market intelligence.
inferred_at          : 2026-06-03T21:46:32.773311+00:00
tokens_input         : 4,643
tokens_output        : 4,349
cost_usd             : $0.047374
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No relevant Wikipedia article found for this specific supervisory role. The semantic neighbors focus on retail companies and general business topics rather than sales supervision functions.

--- PROSE FIELDS ---

ROLE SUMMARY:
First-Line Supervisors of Non-Retail Sales Workers manage and coordinate sales teams outside of retail environments, overseeing personnel across wholesale trade, finance, insurance, and other B2B sales operations. These supervisors bridge management and sales functions, handling both people leadership and business operations including budgeting, personnel decisions, and sales coordination. They represent a critical management layer in organizations with median annual wages of $87,520 according to BLS OEWS May 2025.

DAY IN THE LIFE:
A typical day involves listening to and resolving customer complaints regarding services or products while coordinating with sales representatives. They spend significant time communicating with supervisors, peers, and subordinates to exchange product information and coordinate work activities across departments. Much of their time is devoted to coaching and developing their sales team members, making decisions to solve operational problems, and guiding and motivating subordinates toward sales targets. They prepare work schedules, assign specific duties to employees, and maintain records pertaining to purchases, sales, and requisitions. Administrative tasks include attending company meetings, coordinating sales promotion activities like merchandise displays, and working with computers to track performance metrics.

WHO THRIVES:
Individuals who excel in this role demonstrate high dependability and cooperation, with strong achievement and leadership orientation as evidenced by the work styles data. The RIASEC profile shows strong Enterprising (7.00) and Conventional (5.31) traits, indicating success for those who enjoy persuading others, managing business operations, and working with structured systems. Critical abilities include exceptional oral comprehension and expression skills, speech recognition and clarity, and strong deductive and inductive reasoning capabilities. Those who thrive possess natural social perceptiveness, coordination skills, and judgment for decision-making, combined with effective time management abilities.

CAREER ENTRY:
Entry typically requires considerable preparation with 45% of positions held by bachelor's degree holders, while 16.5% have some college coursework and 16% hold high school diplomas according to education distribution data. The Job Zone 4 classification indicates considerable preparation is needed, suggesting 2-4 years of related work experience or extensive on-the-job training. Prior experience in sales roles, customer service, or team leadership positions provides valuable foundation knowledge in customer and personal service, administration and management, and sales and marketing.

CAREER TRAJECTORY:
This supervisory role represents a stepping stone to higher management positions within sales organizations, with natural progression to regional sales management, district management, or general management roles. The combination of people management skills, business operations knowledge, and sales expertise creates pathways into executive leadership positions. Experience gained in budgeting, personnel management, and cross-departmental coordination prepares individuals for broader organizational leadership roles beyond sales-specific functions.

MARKET INTELLIGENCE:
The occupation employs 214,390 workers nationally with a median annual wage of $87,520 and salary range from $50,320 to $164,070 according to BLS OEWS May 2025. Geographic variation is significant with New York offering the highest median wages at $121,780 compared to Guam at $45,900, representing a 2.65x ratio difference. Employment concentrations are highest in Wholesale Trade (60,090), Finance and Insurance (45,510), and Retail Trade (25,090) industries. The role shows strong demand across diverse sectors requiring B2B sales supervision, from insurance agencies to wholesale operations, indicating stable employment prospects.

AUTOMATION OUTLOOK:
Moderate automation risk exists for administrative tasks like record-keeping and basic scheduling, but core supervisory functions remain largely automation-resistant. The high importance of communicating with supervisors, peers, and subordinates (4.6 importance, 5.3 level), coaching and developing others (4.4, 4.7), and guiding and motivating subordinates (4.4, 5.0) requires human judgment, emotional intelligence, and relationship management that current AI cannot replicate effectively.

--- REASONED EDGES ---
  [task_similarity] First-Line Supervisors of Retail Sales Workers (41-1011.00) — confidence:high
    reasoning: Both roles involve supervising sales personnel, coordinating sales activities, and resolving customer complaints, with similar supervisory work activities.
    data: Direct and supervise employees engaged in sales
    data: Listen to and resolve customer complaints
    data: Coaching and Developing Others (imp:4.4)
  [skill_overlap] First-Line Supervisors of Office and Administrative Support Workers (43-1011.00) — confidence:high
    reasoning: Shared core supervisory skills including personnel management, coordination, and administrative duties like scheduling and record-keeping.
    data: Management of Personnel Resources (imp:4.0)
    data: Plan and prepare work schedules
    data: Keep records pertaining to purchases, sales
  [riasec_cluster] First-Line Supervisors of Mechanics, Installers, and Repairers (49-1011.00) — confidence:medium
    reasoning: Both roles exhibit strong Enterprising and Conventional RIASEC patterns typical of first-line supervisory positions requiring leadership and systematic work approaches.
    data: E:7.00, C:5.31 RIASEC profile
    data: Job Zone 4 classification
    data: Leadership Orientation work style
  [career_pathway] Sales Managers (11-2022.00) — confidence:high
    reasoning: Natural career progression from supervising front-line sales workers to managing broader sales operations and strategy.
    data: Bachelor's Degree: 45.0% education requirement
    data: Sales and Marketing knowledge
    data: Coordinate sales promotion activities
  [job_zone] First-Line Supervisors of Production and Operating Workers (51-1011.00) — confidence:medium
    reasoning: Both occupy Job Zone 4 requiring considerable preparation and similar supervisory competencies across different operational contexts.
    data: Job Zone 4 classification
    data: Management of Personnel Resources
    data: Communicating with Supervisors, Peers, or Subordinates

--- NORMALIZER SIGNALS ---
  match_keywords   : ['sales supervisor', 'non-retail sales supervisor', 'sales team leader', 'sales coordinator', 'sales operations supervisor', 'wholesale supervisor', 'inside sales supervisor', 'field sales supervisor']
  exclude_keywords : ['retail supervisor', 'store manager', 'cashier supervisor', 'sales representative', 'account manager']
  title_patterns   : ['*sales supervisor*', '*supervisor*sales*', '*sales*lead*', '*sales*coordinator*', '*sales*manager*']
  common_variations: ['Sales Supervisor', 'Non-Retail Sales Supervisor', 'Inside Sales Supervisor', 'Field Sales Supervisor', 'Sales Team Leader', 'Customer Service Supervisor', 'Sales Operations Supervisor', 'Wholesale Sales Supervisor']

total_terms    : 40
top_words      : ['tendency', 'others', 'sales', 'equipment', 'management', 'principles', 'activities', 'products', 'personnel', 'services', 'includes', 'control', 'objects', 'customer', 'materials', 'operations', 'ideas', 'procedures', 'performing', 'problems']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01518  onet_dimensions      onet_dimensions:100%
others                     40  0.01446  onet_dimensions      onet_dimensions:95%  inference:5%
sales                      37  0.01338  inference            inference:49%  onet_tasks:22%  dwas:22%
equipment                  23  0.00831  onet_dimensions      onet_dimensions:100%
management                 19  0.00687  inference            inference:58%  onet_dimensions:37%  onet_tasks:5%
principles                 16  0.00579  onet_dimensions      onet_dimensions:100%
activities                 15  0.00542  onet_dimensions      onet_dimensions:60%  onet_tasks:13%  dwas:13%
products                   14  0.00506  onet_dimensions      onet_dimensions:36%  dwas:36%  onet_tasks:21%
personnel                  13  0.00470  onet_dimensions      onet_dimensions:31%  dwas:31%  inference:23%
services                   12  0.00434  onet_dimensions      onet_dimensions:50%  dwas:25%  onet_tasks:17%
includes                   12  0.00434  onet_dimensions      onet_dimensions:100%
control                    12  0.00434  onet_dimensions      onet_dimensions:100%
objects                    12  0.00434  onet_dimensions      onet_dimensions:100%
customer                   11  0.00398  onet_dimensions      onet_dimensions:36%  dwas:27%  inference:27%
materials                  11  0.00398  onet_dimensions      onet_dimensions:91%  dwas:9%
operations                 11  0.00398  onet_dimensions      onet_dimensions:55%  inference:45%
ideas                      11  0.00398  onet_dimensions      onet_dimensions:100%
procedures                 10  0.00362  onet_dimensions      onet_dimensions:80%  onet_tasks:20%
performing                 10  0.00362  onet_dimensions      onet_dimensions:80%  onet_tasks:20%
problems                   10  0.00362  onet_dimensions      onet_dimensions:90%  inference:10%
techniques                 10  0.00362  onet_dimensions      onet_dimensions:100%
body                       10  0.00362  onet_dimensions      onet_dimensions:100%
orientation                10  0.00362  onet_dimensions      onet_dimensions:90%  inference:10%
developing                 10  0.00362  onet_dimensions      onet_dimensions:80%  inference:20%
performance                 9  0.00325  onet_dimensions      onet_dimensions:78%  onet_tasks:11%  inference:11%
needs                       9  0.00325  onet_dimensions      onet_dimensions:89%  dwas:11%
resources                   9  0.00325  onet_dimensions      onet_dimensions:100%
quickly                     9  0.00325  onet_dimensions      onet_dimensions:100%
monitoring                  8  0.00289  onet_dimensions      onet_dimensions:100%
rules                       8  0.00289  onet_dimensions      onet_dimensions:100%
standards                   8  0.00289  onet_dimensions      onet_dimensions:100%
human                       8  0.00289  onet_dimensions      onet_dimensions:88%  inference:12%
leadership                  8  0.00289  inference            inference:62%  onet_dimensions:38%
production                  8  0.00289  onet_dimensions      onet_dimensions:100%
events                      8  0.00289  onet_dimensions      onet_dimensions:100%
needed                      8  0.00289  onet_dimensions      onet_dimensions:88%  inference:12%
actions                     8  0.00289  onet_dimensions      onet_dimensions:100%
subordinates                8  0.00289  onet_dimensions      onet_dimensions:50%  inference:50%
identifying                 8  0.00289  onet_dimensions      onet_dimensions:100%
product                     7  0.00253  onet_tasks           onet_tasks:29%  onet_dimensions:29%  dwas:29%