Travel agents spend their days conversing with customers to understand their travel needs, including destinations, transportation preferences, dates, and budget considerations. They use computer systems and rate books to calculate travel costs, comparing options across carriers and hotels to find the best packages. Much of their time involves booking reservations through online systems, printing tickets, and maintaining detailed client records. They also distribute travel brochures and provide information about local customs, points of interest, and travel requirements. Payment processing and maintaining relationships with vendors round out their daily responsibilities.
Successful travel agents possess strong interpersonal skills and enjoy helping others plan memorable experiences. They excel at active listening and can quickly understand customer needs while maintaining attention to detail when coordinating complex itineraries. Those who thrive combine social orientation with dependability, as clients rely on their expertise for important trips. Strong communication skills, both written and verbal, are essential for explaining options and resolving problems. The role attracts individuals who are naturally service-oriented and enjoy the challenge of finding creative solutions within budget constraints.
Travel agent roles face moderate automation pressure as online booking platforms handle routine reservations, but complex itinerary planning and customer problem-solving remain human-centered activities. The high importance of working with computers (4.6) and processing information (3.9) indicates agents already work alongside technology rather than being replaced by it. Personal service orientation and the need to establish interpersonal relationships provide protection against full automation.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| travel | 129 | 0.0362 | wikipedia 74% inference 20% | |
| tendency | 42 | 0.0118 | onet dimensi 100% | |
| others | 39 | 0.0109 | onet dimensi 97% inference 3% | |
| agents | 29 | 0.0081 | wikipedia 62% inference 38% | |
| agencies | 26 | 0.0073 | wikipedia 96% inference 4% | |
| agency | 24 | 0.0067 | wikipedia 92% onet dimensi 4% | |
| equipment | 23 | 0.0065 | onet dimensi 100% | |
| customer | 17 | 0.0048 | inference 41% onet dimensi 24% | |
| services | 17 | 0.0048 | onet dimensi 35% wikipedia 35% | |
| principles | 16 | 0.0045 | onet dimensi 100% | |
| service | 15 | 0.0042 | wikipedia 47% inference 40% | |
| united | 15 | 0.0042 | wikipedia 100% | |
| online | 15 | 0.0042 | wikipedia 80% inference 20% | |
| booking | 13 | 0.0037 | wikipedia 62% inference 38% | |
| american | 13 | 0.0037 | wikipedia 100% | |
| problems | 12 | 0.0034 | onet dimensi 75% inference 17% | |
| includes | 12 | 0.0034 | onet dimensi 100% | |
| control | 12 | 0.0034 | onet dimensi 100% | |
| objects | 12 | 0.0034 | onet dimensi 100% | |
| tour | 11 | 0.0031 | wikipedia 64% onet tasks 18% | |
| needs | 11 | 0.0031 | onet dimensi 73% inference 18% | |
| public | 11 | 0.0031 | wikipedia 55% onet dimensi 36% | |
| ideas | 11 | 0.0031 | onet dimensi 100% | |
| orientation | 11 | 0.0031 | onet dimensi 82% inference 18% | |
| airlines | 11 | 0.0031 | wikipedia 100% | |
| became | 11 | 0.0031 | wikipedia 100% | |
| transportation | 10 | 0.0028 | onet tasks 40% inference 40% | |
| sales | 10 | 0.0028 | inference 40% onet dimensi 30% | |
| techniques | 10 | 0.0028 | onet dimensi 100% | |
| management | 10 | 0.0028 | onet dimensi 70% inference 30% |
Provenance Window — Full Source Record · 41-3041.00 · Travel Agents 7 source blocks · click to expand
[Core] [69% incumbents] Collect payment for transportation and accommodations from customer. DWAs: Process sales or other transactions. [Core] [69% incumbents] Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers. DWAs: Sell products or services. [Core] [69% incumbents] Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. DWAs: Gather customer or product information to determine customer needs. [Core] [69% incumbents] Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. DWAs: Calculate costs of goods or services. [Core] [69% incumbents] Record and maintain information on clients, vendors, and travel packages. DWAs: Record operational details of travel. [Core] [69% incumbents] Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations. DWAs: Distribute promotional literature or samples to customers. [Core] [68% incumbents] Book transportation and hotel reservations, using computer or telephone. DWAs: Prepare sales or other contracts. [Core] [68% incumbents] Print or request transportation carrier tickets, using computer printer system or system link to travel carrier. DWAs: Retrieve information from electronic sources.
--- SKILLS --- Active Listening (imp:4.12 lvl:4.00) — Giving full attention to what other people are saying, taking time to understand Reading Comprehension (imp:4.00 lvl:3.75) — Understanding written sentences and paragraphs in work-related documents. Speaking (imp:4.00 lvl:3.12) — Talking to others to convey information effectively. Writing (imp:3.12 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc Critical Thinking (imp:3.12 lvl:3.75) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Active Learning (imp:3.12 lvl:3.12) — Understanding the implications of new information for both current and future pr Monitoring (imp:3.00 lvl:2.88) — Monitoring/Assessing performance of yourself, other individuals, or organization Mathematics (imp:2.88 lvl:2.50) — Using mathematics to solve problems. Learning Strategies (imp:2.50 lvl:2.25) — Selecting and using training/instructional methods and procedures appropriate fo Science (imp:1.25 lvl:0.25) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Customer and Personal Service (imp:4.25 lvl:4.76) — Knowledge of principles and processes for providing customer and personal servic English Language (imp:3.97 lvl:4.27) — Knowledge of the structure and content of the English language including the mea Sales and Marketing (imp:3.88 lvl:4.50) — Knowledge of principles and methods for showing, promoting, and selling products Geography (imp:3.43 lvl:3.69) — Knowledge of principles and methods for describing the features of land, sea, an Computers and Electronics (imp:3.36 lvl:3.99) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Administrative (imp:3.17 lvl:4.06) — Knowledge of administrative and office procedures and systems such as word proce Telecommunications (imp:3.17 lvl:3.46) — Knowledge of transmission, broadcasting, switching, control, and operation of te Transportation (imp:3.09 lvl:2.49) — Knowledge of principles and methods for moving people or goods by air, rail, sea Administration and Management (imp:2.89 lvl:3.38) — Knowledge of business and management principles involved in strategic planning, Communications and Media (imp:2.85 lvl:3.29) — Knowledge of media production, communication, and dissemination techniques and m Economics and Accounting (imp:2.72 lvl:2.64) — Knowledge of economic and accounting principles and practices, the financial mar Education and Training (imp:2.63 lvl:3.32) — Knowledge of principles and methods for curriculum and training design, teaching Foreign Language (imp:2.28 lvl:2.37) — Knowledge of the structure and content of a foreign (non-English) language inclu Mathematics (imp:2.06 lvl:2.28) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Personnel and Human Resources (imp:1.95 lvl:2.02) — Knowledge of principles and procedures for personnel recruitment, selection, tra Public Safety and Security (imp:1.89 lvl:1.61) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Engineering and Technology (imp:1.87) — Knowledge of the practical application of engineering science and technology. Th Production and Processing (imp:1.81 lvl:1.48) — Knowledge of raw materials, production processes, quality control, costs, and ot Law and Government (imp:1.72 lvl:1.64) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Psychology (imp:1.70 lvl:1.43) — Knowledge of human behavior and performance; individual differences in ability, History and Archeology (imp:1.60 lvl:0.91) — Knowledge of historical events and their causes, indicators, and effects on civi Sociology and Anthropology (imp:1.52 lvl:1.08) — Knowledge of group behavior and dynamics, societal trends and influences, human Philosophy and Theology (imp:1.36 lvl:0.90) — Knowledge of different philosophical systems and religions. This includes their Design (imp:1.17) — Knowledge of design techniques, tools, and principles involved in production of Food Production (imp:1.08) — Knowledge of techniques and equipment for planting, growing, and harvesting food Therapy and Counseling (imp:1.03) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Mechanical (imp:1.02) — Knowledge of machines and tools, including their designs, uses, repair, and main Fine Arts (imp:1.02) — Knowledge of the theory and techniques required to compose, produce, and perform Building and Construction (imp:1.01) — Knowledge of materials, methods, and the tools involved in the construction or r Physics (imp:1.01) — Knowledge and prediction of physical principles, laws, their interrelationships, Chemistry (imp:1.01) — Knowledge of the chemical composition, structure, and properties of substances a Biology (imp:1.01) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Medicine and Dentistry (imp:1.00) — Knowledge of the information and techniques needed to diagnose and treat human i --- ABILITIES --- Speech Recognition (imp:4.12 lvl:4.00) — The ability to identify and understand the speech of another person. Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through Speech Clarity (imp:4.00 lvl:3.62) — The ability to speak clearly so others can understand you. Written Comprehension (imp:3.88 lvl:3.75) — The ability to read and understand information and ideas presented in writing. Oral Expression (imp:3.88 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde Near Vision (imp:3.88 lvl:3.88) — The ability to see details at close range (within a few feet of the observer). Problem Sensitivity (imp:3.50 lvl:2.88) — The ability to tell when something is wrong or is likely to go wrong. It does no Information Ordering (imp:3.25 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according Written Expression (imp:3.12 lvl:3.00) — The ability to communicate information and ideas in writing so others will under Deductive Reasoning (imp:3.12 lvl:3.75) — The ability to apply general rules to specific problems to produce answers that Selective Attention (imp:3.12 lvl:2.38) — The ability to concentrate on a task over a period of time without being distrac Fluency of Ideas (imp:3.00 lvl:3.50) — The ability to come up with a number of ideas about a topic (the number of ideas Originality (imp:3.00 lvl:3.00) — The ability to come up with unusual or clever ideas about a given topic or situa Inductive Reasoning (imp:3.00 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping Number Facility (imp:3.00 lvl:2.88) — The ability to add, subtract, multiply, or divide quickly and correctly. Mathematical Reasoning (imp:2.88 lvl:2.00) — The ability to choose the right mathematical methods or formulas to solve a prob Memorization (imp:2.88 lvl:2.75) — The ability to remember information such as words, numbers, pictures, and proced Time Sharing (imp:2.88 lvl:2.88) — The ability to shift back and forth between two or more activities or sources of Auditory Attention (imp:2.62 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra Flexibility of Closure (imp:2.50 lvl:2.38) — The ability to identify or detect a known pattern (a figure, object, word, or so Speed of Closure (imp:2.25 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea Visualization (imp:2.25 lvl:2.12) — The ability to imagine how something will look after it is moved around or when Finger Dexterity (imp:2.25 lvl:1.50) — The ability to make precisely coordinated movements of the fingers of one or bot Perceptual Speed (imp:2.12 lvl:2.00) — The ability to quickly and accurately compare similarities and differences among Wrist-Finger Speed (imp:2.12 lvl:1.75) — The ability to make fast, simple, repeated movements of the fingers, hands, and Trunk Strength (imp:2.12 lvl:1.50) — The ability to use your abdominal and lower back muscles to support part of the Far Vision (imp:2.12 lvl:1.88) — The ability to see details at a distance. Manual Dexterity (imp:1.75 lvl:0.75) — The ability to quickly move your hand, your hand together with your arm, or your Visual Color Discrimination (imp:1.75 lvl:0.88) — The ability to match or detect differences between colors, including shades of c Hearing Sensitivity (imp:1.75 lvl:0.75) — The ability to detect or tell the differences between sounds that vary in pitch Arm-Hand Steadiness (imp:1.62 lvl:0.75) — The ability to keep your hand and arm steady while moving your arm or while hold Depth Perception (imp:1.62 lvl:0.62) — The ability to judge which of several objects is closer or farther away from you Control Precision (imp:1.50 lvl:0.50) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Dynamic Strength (imp:1.38 lvl:0.38) — The ability to exert muscle force repeatedly or continuously over time. This inv Response Orientation (imp:1.12 lvl:0.12) — The ability to choose quickly between two or more movements in response to two o Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher Multilimb Coordination (imp:1.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Rate Control (imp:1.00) — The ability to time your movements or the movement of a piece of equipment in an Reaction Time (imp:1.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs. Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping Stamina (imp:1.00) — The ability to exert yourself physically over long periods of time without getti Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh Gross Body Equilibrium (imp:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta Night Vision (imp:1.00) — The ability to see under low-light conditions. Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated. --- WORK ACTIVITIES --- Working with Computers (imp:4.60 lvl:3.83) — Using computers and computer systems (including hardware and software) to progra Getting Information (imp:4.56 lvl:4.49) — Observing, receiving, and otherwise obtaining information from all relevant sour Communicating with People Outside the Organization (imp:4.23 lvl:3.98) — Communicating with people outside the organization, representing the organizatio Performing for or Working Directly with the Public (imp:4.07 lvl:4.46) — Performing for people or dealing directly with the public. This includes serving Establishing and Maintaining Interpersonal Relationships (imp:3.93 lvl:4.13) — Developing constructive and cooperative working relationships with others, and m Processing Information (imp:3.89 lvl:4.59) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Updating and Using Relevant Knowledge (imp:3.80 lvl:4.45) — Keeping up-to-date technically and applying new knowledge to your job. Communicating with Supervisors, Peers, or Subordinates (imp:3.78 lvl:3.75) — Providing information to supervisors, co-workers, and subordinates by telephone, Documenting/Recording Information (imp:3.76 lvl:3.50) — Entering, transcribing, recording, storing, or maintaining information in writte Selling or Influencing Others (imp:3.76 lvl:4.17) — Convincing others to buy merchandise/goods or to otherwise change their minds or Performing Administrative Activities (imp:3.76 lvl:3.41) — Performing day-to-day administrative tasks such as maintaining information files Making Decisions and Solving Problems (imp:3.53 lvl:4.06) — Analyzing information and evaluating results to choose the best solution and sol Analyzing Data or Information (imp:3.50 lvl:3.55) — Identifying the underlying principles, reasons, or facts of information by break Organizing, Planning, and Prioritizing Work (imp:3.47 lvl:4.37) — Developing specific goals and plans to prioritize, organize, and accomplish your Judging the Qualities of Objects, Services, or People (imp:3.43 lvl:3.77) — Assessing the value, importance, or quality of things or people. Resolving Conflicts and Negotiating with Others (imp:3.42 lvl:3.71) — Handling complaints, settling disputes, and resolving grievances and conflicts, Interpreting the Meaning of Information for Others (imp:3.30 lvl:3.06) — Translating or explaining what information means and how it can be used. Thinking Creatively (imp:3.03 lvl:2.98) — Developing, designing, or creating new applications, ideas, relationships, syste Scheduling Work and Activities (imp:2.95 lvl:3.60) — Scheduling events, programs, and activities, as well as the work of others. Training and Teaching Others (imp:2.93 lvl:3.00) — Identifying the educational needs of others, developing formal educational or tr Identifying Objects, Actions, and Events (imp:2.83 lvl:3.07) — Identifying information by categorizing, estimating, recognizing differences or Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.82 lvl:2.45) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Coordinating the Work and Activities of Others (imp:2.78 lvl:3.09) — Getting members of a group to work together to accomplish tasks. Monitoring Processes, Materials, or Surroundings (imp:2.62 lvl:2.83) — Monitoring and reviewing information from materials, events, or the environment, Coaching and Developing Others (imp:2.62 lvl:3.11) — Identifying the developmental needs of others and coaching, mentoring, or otherw Evaluating Information to Determine Compliance with Standards (imp:2.58 lvl:2.35) — Using relevant information and individual judgment to determine whether events o Providing Consultation and Advice to Others (imp:2.55 lvl:3.06) — Providing guidance and expert advice to management or other groups on technical, Guiding, Directing, and Motivating Subordinates (imp:2.46 lvl:2.21) — Providing guidance and direction to subordinates, including setting performance Monitoring and Controlling Resources (imp:2.42 lvl:2.13) — Monitoring and controlling resources and overseeing the spending of money. Developing Objectives and Strategies (imp:2.41 lvl:2.43) — Establishing long-range objectives and specifying the strategies and actions to Assisting and Caring for Others (imp:2.40 lvl:2.32) — Providing personal assistance, medical attention, emotional support, or other pe Staffing Organizational Units (imp:2.22 lvl:2.06) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Inspecting Equipment, Structures, or Materials (imp:2.18 lvl:1.69) — Inspecting equipment, structures, or materials to identify the cause of errors o Developing and Building Teams (imp:1.96 lvl:1.70) — Encouraging and building mutual trust, respect, and cooperation among team membe Repairing and Maintaining Mechanical Equipment (imp:1.87) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Repairing and Maintaining Electronic Equipment (imp:1.71 lvl:1.17) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Handling and Moving Objects (imp:1.59 lvl:1.08) — Using hands and arms in handling, installing, positioning, and moving materials, Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.55 lvl:1.04) — Providing documentation, detailed instructions, drawings, or specifications to t Operating Vehicles, Mechanized Devices, or Equipment (imp:1.48) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s Controlling Machines and Processes (imp:1.44 lvl:0.89) — Using either control mechanisms or direct physical activity to operate machines Performing General Physical Activities (imp:1.34 lvl:0.48) — Performing general physical activities includes doing activities that require co --- WORK STYLES --- Dependability (imp:4.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Attention to Detail (imp:3.00) — A tendency to be detail-oriented, organized, and thorough in completing work. Social Orientation (imp:2.38) — A tendency to seek out, enjoy, and be energized by social interaction at work. Dependability (imp:2.33) — A tendency to be reliable, responsible, and consistent in meeting work-related o Attention to Detail (imp:2.19) — A tendency to be detail-oriented, organized, and thorough in completing work. Cooperation (imp:2.03) — A tendency to be pleasant, helpful, and willing to assist others at work. Cooperation (imp:2.00) — A tendency to be pleasant, helpful, and willing to assist others at work. Integrity (imp:1.79) — A tendency to be honest and ethical at work. Optimism (imp:1.63) — A tendency to exhibit a positive attitude and positive emotions at work, even un Adaptability (imp:1.58) — A tendency to be open to and comfortable with change, new experiences, or ideas Empathy (imp:1.44) — A tendency to show concern for others and be sensitive to others' needs and feel Initiative (imp:1.41) — A tendency to be proactive and take on extra responsibilities and tasks that may Self-Confidence (imp:1.41) — A tendency to believe in one's work-related capabilities and ability to control Perseverance (imp:1.37) — A tendency to exhibit determination and resolve to perform or complete tasks in Self-Control (imp:1.37) — A tendency to remain calm and composed and to manage emotions effectively in res Achievement Orientation (imp:1.30) — A tendency to establish and maintain personally challenging work-related goals, Sincerity (imp:1.28) — A tendency to be genuine and sincere in interactions with others at work, withou Stress Tolerance (imp:1.27) — A tendency to cope and function effectively in stressful situations at work. Social Orientation (imp:1.00) — A tendency to seek out, enjoy, and be energized by social interaction at work. Tolerance for Ambiguity (imp:0.95) — A tendency to be comfortable with ambiguity and uncertainty at work. Cautiousness (imp:0.90) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Leadership Orientation (imp:0.81) — A tendency to lead, take charge, offer opinions, and provide direction at work. Intellectual Curiosity (imp:0.79) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation (imp:0.77) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Humility (imp:0.45) — A tendency to be modest and humble when interacting with others at work. Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res --- TRANSFERABLE SKILLS --- Service Orientation (imp:4.12 lvl:4.00) — Actively looking for ways to help people. Social Perceptiveness (imp:3.75 lvl:3.12) — Being aware of others' reactions and understanding why they react as they do. Persuasion (imp:3.62 lvl:3.50) — Persuading others to change their minds or behavior. Judgment and Decision Making (imp:3.38 lvl:3.00) — Considering the relative costs and benefits of potential actions to choose the m Coordination (imp:3.12 lvl:2.88) — Adjusting actions in relation to others' actions. Negotiation (imp:3.12 lvl:3.25) — Bringing others together and trying to reconcile differences. Complex Problem Solving (imp:3.00 lvl:2.88) — Identifying complex problems and reviewing related information to develop and ev Time Management (imp:3.00 lvl:2.88) — Managing one's own time and the time of others. Instructing (imp:2.62 lvl:2.62) — Teaching others how to do something. Systems Analysis (imp:2.38 lvl:2.00) — Determining how a system should work and how changes in conditions, operations, Systems Evaluation (imp:2.25 lvl:2.00) — Identifying measures or indicators of system performance and the actions needed Management of Financial Resources (imp:2.12 lvl:2.00) — Determining how money will be spent to get the work done, and accounting for the Management of Personnel Resources (imp:1.88 lvl:1.62) — Motivating, developing, and directing people as they work, identifying the best Operations Analysis (imp:1.75 lvl:1.25) — Analyzing needs and product requirements to create a design. Technology Design (imp:1.75 lvl:0.88) — Generating or adapting equipment and technology to serve user needs. Programming (imp:1.75 lvl:0.75) — Writing computer programs for various purposes. Operations Monitoring (imp:1.75 lvl:0.75) — Watching gauges, dials, or other indicators to make sure a machine is working pr Management of Material Resources (imp:1.75 lvl:0.75) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Operation and Control (imp:1.62 lvl:0.62) — Controlling operations of equipment or systems. Quality Control Analysis (imp:1.25 lvl:0.25) — Conducting tests and inspections of products, services, or processes to evaluate Equipment Selection (imp:1.12 lvl:0.12) — Determining the kind of tools and equipment needed to do a job. Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications. Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o Troubleshooting (imp:1.00) — Determining causes of operating errors and deciding what to do about it. Repairing (imp:1.00) — Repairing machines or systems using the needed tools.
--- NATIONAL WAGES --- total_employment : 55,110 annual_median : $50,160 annual_pct10 : $34,610 annual_pct25 : $41,950 annual_pct75 : $63,060 annual_pct90 : $76,660 annual_mean : $54,660 hourly_median : $24.11 --- GEOGRAPHIC DISPERSION --- highest_state : Nevada ($63,400) lowest_state : Guam ($22,650) dispersion_ratio : 2.799x --- TOP STATES BY WAGE (51 total) --- Administrative and Support and Waste Management and Remediation Services emp: 46,080 median: $ 49,650 Management of Companies and Enterprises emp: 2,690 median: $ 63,400 Transportation and Warehousing emp: 2,130 median: $ 46,240 Finance and Insurance emp: 2,130 median: $ 50,210 Arts, Entertainment, and Recreation emp: 820 median: $ 52,430 Accommodation and Food Services emp: 460 median: $ 48,260 Professional, Scientific, and Technical Services emp: 200 median: $ 57,420 Other Services (except Public Administration) emp: 80 median: $ 56,640 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 30 median: $ 45,120 --- TOP INDUSTRIES BY EMPLOYMENT (9 total) --- Administrative and Support and Waste Management and Remediation Services emp: 46,080 median: $ 49,650 Management of Companies and Enterprises emp: 2,690 median: $ 63,400 Transportation and Warehousing emp: 2,130 median: $ 46,240 Finance and Insurance emp: 2,130 median: $ 50,210 Arts, Entertainment, and Recreation emp: 820 median: $ 52,430 Accommodation and Food Services emp: 460 median: $ 48,260 Professional, Scientific, and Technical Services emp: 200 median: $ 57,420 Other Services (except Public Administration) emp: 80 median: $ 56,640 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 30 median: $ 45,120
exact_match_status : found matched_title : Travel agency match_score : 0.8462 wikidata_qid : Q217107 word_count : 1,731 wikipedia_url : https://en.wikipedia.org/wiki/Travel_agency license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:18:44.301130Z --- WIKIPEDIA FULL TEXT --- A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travel packages for each destination. Travel agencies can provide outdoor recreation, arranging logistics for luggage and medical items delivery for travellers upon request, public transport timetables, car rentals, and bureau de change services. Travel agencies can also serve as general sales agents for airlines that do not have offices in a specific region. A travel agency's main function is to act as an agent, selling travel products and services on behalf of a supplier. They are also called Travel Advisors. They do not keep inventory in-hand unless they have pre-booked hotel rooms or cabins on a cruise ship for a group travel event, such as a wedding, honeymoon, or other group event. In the decades after World War II, travel and migration agencies also played a role in assisting international migration, alongside state programmes and intergovernmental organisations such as the Intergovernmental Committee for European Migration (ICEM, now the International Organization for Migration.). == Business model == Travel agencies often receive commissions and other benefits and incentives from providers or may charge a fee to the end users. Hotel owners and tour operators typically pay a higher commission rate to travel agencies, whereas airlines typically pay no commission. The customer is normally not made aware of how much the travel agent is earning in commissions and other benefits. A 2016 survey of 1,193 travel agents in the United States found that on average 78% of their revenue was from commissions and 22% was generated from fees. == Accreditation number == Travel agencies are recognized by vendors through their accreditation numbers. In the United States, the main accreditation numbers are issued by Airlines Reporting Corporation, Cruise Lines International Association, International Air Transport Association. If more than one travel agency is booking under the same accreditation number, the agency of record is called a host agency. This is a popular model in the United States, with surveys show anywhere from 43-85% of leisure agencies now booking under a host agency. == Travel technology == Travel agencies use the services of the major computer reservations systems, also known as global distribution systems (GDS), including: Amadeus CRS, Galileo GDS, Sabre, and Worldspan, which is a subsidiary of Travelport, which allow for comparison and sorting of hotel and flight rates with multiple companies. Bookings made via travel agents, including online travel agents, may or may not be confirmed instantly. Unlike online travel agencies, metasearch engines and scraper sites, such as Skyscanner, Kayak.com, Rome2rio, and TripAdvisor, travel agencies may or may not have their own booking engine, and instead provide results for search queries and then divert traffic to service providers or online travel agencies for booking. Travel agents may also work with airline consolidators. Some companies use technology to promote sustainable tourism and bring carbon-neutrality. == Types of travel agencies == === Traditional travel agencies === A traditional travel agent may work for a travel agency or work freelance. Many traditional agents prefer the term "travel advisor" as opposed to "travel agent" to emphasize their advice, expertise, and connections that are of great value. While most point-to-point travel is now booked online, traditional agents specialize in niche markets such as corporate travel, luxury travel, cruises, complicated and important trips, and specialty trips. Other niche markets for traditional travel agencies include travelers with disabilities, travelers over the age of 60, women traveling alone, LGBT tourism, or a particular group interested in a similar activity, such as a sport. === Franchise travel agencies === Helloworld Travel is an example of a franchised travel agency, giving agents access to internal systems for product and bookings. === Online travel agencies === An online travel agency (OTA) uses a platform business model to generate revenue. The Expedia Group is the largest OTA globally. Booking Holdings is the second largest OTA. == Licensing == In many countries, all travel agencies are required to be licensed by the International Air Transport Association (IATA). Many are also bonded and represented by IATA, and, for those that issue air tickets, the Air Travel Organisers' Licensing (ATOL) in the United Kingdom, and the Airlines Reporting Corporation in the United States also serve those purposes. ABTA – The Travel Association the Association of Canadian Travel Agencies (ACTA) The American Society of Travel Advisors (ASTA), represent travel agencies in the United Kingdom, Canada, and the United States respectively. == History == In 1758, Cox & Kings became the first travel agency in modern history. In 1840, the Abreu Agency was established in Porto by Bernardo Abreu, becoming the world's first agency to open its services to the public. In 1841, Thomas Cook, a Baptist preacher who believed that alcohol was to blame for social problems, reached an agreement with the Midland Railway to organize the transportation of 500 members of his temperance movement from the Leicester Campbell Street railway station to a rally in Loughborough in exchange for a commission. He formed Thomas Cook & Son, which later became The Thomas Cook Group. It filed bankruptcy and underwent liquidation in 2019. In 1871, Dean and Dawson was founded in the United Kingdom and in the 1950s, it was acquired by Thomas Cook. In 1870, the Polytechnic Touring Association was founded in the United Kingdom. In 1887, Walter T. Brownell established Brownell Travel, the first travel agency in the United States, and led 10 travelers on a European tour setting sail from New York on the SS Devonia. In 1895, Baldwins Travel was founded by Alfred K Baldwin, originally a printer, bookbinder and publisher in Tunbridge Wells. Baldwins begins selling railway tickets and helping friends to travel to Europe and beyond. News spreads and the former printers slowly build a strong side-line in travel at the back of the Baldwins Stationery shop at 27 Grosvenor Road. In 1905, Nippon Travel Agency became the first travel agency in Japan. Originally, travel agencies largely catered to middle and upper-class customers but they became more commonplace with the development of commercial aviation. In 1923, after being treated badly by a British travel agency, K. P. Chen formed what became the China Travel Service, the first travel agency in China. The industry suffered during World War II. However, the Post–World War II economic expansion in mass-market package tours resulted in the proliferation of travel agencies catering to the working class. In 1929, Intourist was formed as the official state travel agency of the Soviet Union, with the goal of convincing outsiders to visit the country. In 1931, the US trade organization ASTA (originally the American Steamship and Tourist Agents Association, now the American Society of Travel Advisors) was created. During the Cold War, travel agents were used by people from Western countries to travel behind the Iron Curtain. In the early Cold War period, new intergovernmental programmes helped organise and subsidise long-distance migration from Europe, including the Provisional Intergovernmental Committee for the Movement of Migrants from Europe (PICMME), renamed the Intergovernmental Committee for European Migration (ICEM). In some countries, travel and migration agencies viewed these programmes as both competition and a source of new business opportunities, as the administration of passports, consular procedures, medical checks, and transport became more bureaucratised and commercially mediated. In 1951, the precursor to Helloworld T --- SEMANTIC NEIGHBORS (5) --- Title: Sabre (travel reservation system) (similarity: 0.3913) URL: https://en.wikipedia.org/wiki/Sabre_(travel_reservation_system) QID: Q1727367 Extract: Sabre Global Distribution System is a travel reservation system owned by Sabre Corporation, which allows travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. Originally developed by Ameri Title: American Society of Travel Advisors (similarity: 0.3750) URL: https://en.wikipedia.org/wiki/American_Society_of_Travel_Advisors QID: Q4745116 Extract: American Society of Travel Advisors is a trade association which was formed to represent and defend the business and regulatory public policy interests of travel intermediaries, including travel agencies and tour providers. The headquarters of the American Society of Travel Advisors is in Alexandria Title: Agent (similarity: 0.5556) URL: https://en.wikipedia.org/wiki/Agent QID: Q137372 Extract: Agent may refer to: Title: American Auto (similarity: 0.3846) URL: https://en.wikipedia.org/wiki/American_Auto QID: Q109973849 Extract: American Auto is an American television sitcom created by Justin Spitzer that aired from December 13, 2021 to April 18, 2023 on NBC. In May 2022, the series was renewed for a second season which premiered on January 24, 2023. In June 2023, American Auto was canceled after two seasons. Title: Eddie James (similarity: 0.2500) URL: https://en.wikipedia.org/wiki/Eddie_James QID: Q5336157 Extract: Edward Thomas James was an American murderer and sex offender. His being featured on the national television show America's Most Wanted led to his capture and conviction for the September 1993 murders of an eight-year-old girl and her grandmother in Casselberry, Florida. He was convicted and sentenc
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Strong confidence based on comprehensive O*NET data including detailed tasks, skills, and work activities. BLS wage data provides current market intelligence, and the role has clear definitional boundaries supported by Wikipedia context.
inferred_at : 2026-06-03T21:55:11.975038+00:00
tokens_input : 4,500
tokens_output : 4,240
cost_usd : $0.045446
wikipedia_used : True
wikipedia_title : Travel agency
wikipedia_note : The Wikipedia match for 'Travel agency' aligns with the occupation as it describes private retailers providing travel and tourism services to the public, which matches the core function of travel agents who plan and sell transportation and accommodations.
--- PROSE FIELDS ---
ROLE SUMMARY:
Travel Agents plan and sell transportation and accommodations for customers, determining destinations, travel dates, costs, and required accommodations. They arrange itineraries, sell tour packages, and assist clients in resolving travel problems while working primarily with computer systems and direct customer interaction. The role combines sales expertise with detailed knowledge of travel logistics and customer service excellence.
DAY IN THE LIFE:
Travel agents spend their days conversing with customers to understand their travel needs, including destinations, transportation preferences, dates, and budget considerations. They use computer systems and rate books to calculate travel costs, comparing options across carriers and hotels to find the best packages. Much of their time involves booking reservations through online systems, printing tickets, and maintaining detailed client records. They also distribute travel brochures and provide information about local customs, points of interest, and travel requirements. Payment processing and maintaining relationships with vendors round out their daily responsibilities.
WHO THRIVES:
Successful travel agents possess strong interpersonal skills and enjoy helping others plan memorable experiences. They excel at active listening and can quickly understand customer needs while maintaining attention to detail when coordinating complex itineraries. Those who thrive combine social orientation with dependability, as clients rely on their expertise for important trips. Strong communication skills, both written and verbal, are essential for explaining options and resolving problems. The role attracts individuals who are naturally service-oriented and enjoy the challenge of finding creative solutions within budget constraints.
CAREER ENTRY:
Most travel agents enter the field with a high school diploma (30.8%) or associate's degree (37.2%), with some holding bachelor's degrees (14.4%). Entry-level positions typically provide on-the-job training in reservation systems, industry regulations, and customer service protocols. Many agents benefit from completing travel industry certification programs or specialized training in popular booking platforms and geographic regions. Previous customer service or sales experience provides valuable foundational skills for this role.
CAREER TRAJECTORY:
Travel agents can advance to specialized roles focusing on corporate travel, luxury leisure travel, or specific destinations. Career progression often leads to supervisory positions overseeing other agents or opening independent travel agencies. Some agents transition to related roles such as travel guides, tour coordinators, or move into broader sales positions in hospitality and tourism. The skills developed in customer service, sales, and travel logistics transfer well to concierge services, event planning, or corporate travel management positions.
MARKET INTELLIGENCE:
Travel agents earn a median annual wage of $50,160 according to BLS OEWS May 2025, with the top 10% earning up to $76,660 annually. Employment totals 55,110 nationally, with significant geographic variation from Nevada's high of $63,400 to Guam's low of $22,650. The largest employment concentration is in Administrative and Support Services (46,080 positions), followed by Management of Companies (2,690) and Transportation and Warehousing (2,130). The industry has been evolving with technology, requiring adaptation to new booking systems and changing consumer travel preferences. Corporate travel management continues to offer stable opportunities despite online booking platform competition.
AUTOMATION OUTLOOK:
Travel agent roles face moderate automation pressure as online booking platforms handle routine reservations, but complex itinerary planning and customer problem-solving remain human-centered activities. The high importance of working with computers (4.6) and processing information (3.9) indicates agents already work alongside technology rather than being replaced by it. Personal service orientation and the need to establish interpersonal relationships provide protection against full automation.
--- REASONED EDGES ---
[task_similarity] Reservation and Transportation Ticket Agents and Travel Clerks (43-4181.00) — confidence:high
reasoning: Both roles involve booking transportation and processing travel reservations using computer systems.
data: Book transportation and hotel reservations, using computer or telephone
data: Print or request transportation carrier tickets
[skill_overlap] Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel (41-3091.00) — confidence:high
reasoning: Shared emphasis on persuasion (3.6), active listening (4.1), and establishing interpersonal relationships (3.9).
data: Persuasion skill level 3.5
data: Active Listening importance 4.1
data: Sales and Marketing knowledge importance 3.9
[riasec_cluster] Customer Service Representatives (43-4051.00) — confidence:high
reasoning: Both roles show high Social (S) and Enterprising (E) RIASEC traits with emphasis on customer interaction and problem-solving.
data: RIASEC S:4.31, E:5.78
data: Customer and Personal Service knowledge importance 4.2
data: Service Orientation importance 4.1
[knowledge_overlap] Travel Guides (39-7012.00) — confidence:medium
reasoning: Shared specialized knowledge in Geography (3.4) and Transportation (3.1) with focus on travel industry expertise.
data: Geography knowledge level 3.7
data: Transportation knowledge importance 3.1
data: Provide customer with brochures containing travel information
[career_pathway] Concierges (39-6012.00) — confidence:medium
reasoning: Both roles involve arranging services for clients and require extensive local knowledge and customer service skills.
data: Plan, describe, arrange, and sell itinerary tour packages
data: Customer and Personal Service knowledge importance 4.2
data: Establishing and Maintaining Interpersonal Relationships importance 3.9
--- NORMALIZER SIGNALS ---
match_keywords : ['travel agent', 'travel counselor', 'travel consultant', 'booking agent', 'travel advisor', 'tour coordinator', 'destination specialist', 'corporate travel']
exclude_keywords : ['travel guide', 'tour guide', 'flight attendant', 'hotel manager', 'airline pilot']
title_patterns : ['*Travel Agent*', '*Travel Consultant*', '*Travel Counselor*', '*Booking Agent*', '*Travel Advisor*']
common_variations: ['travel agent', 'travel counselor', 'travel consultant', 'booking agent', 'corporate travel agent', 'leisure travel agent', 'certified travel counselor', 'destination specialist']
total_terms : 40 top_words : ['travel', 'tendency', 'others', 'agents', 'agencies', 'agency', 'equipment', 'customer', 'services', 'principles', 'service', 'united', 'online', 'booking', 'american', 'problems', 'includes', 'control', 'objects', 'tour'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── travel 129 0.03622 wikipedia wikipedia:74% inference:20% onet_tasks:5% tendency 42 0.01179 onet_dimensions onet_dimensions:100% others 39 0.01095 onet_dimensions onet_dimensions:97% inference:3% agents 29 0.00814 wikipedia wikipedia:62% inference:38% agencies 26 0.00730 wikipedia wikipedia:96% inference:4% agency 24 0.00674 wikipedia wikipedia:92% onet_dimensions:4% inference:4% equipment 23 0.00646 onet_dimensions onet_dimensions:100% customer 17 0.00477 inference inference:41% onet_dimensions:24% onet_tasks:18% services 17 0.00477 onet_dimensions onet_dimensions:35% wikipedia:35% inference:18% principles 16 0.00449 onet_dimensions onet_dimensions:100% service 15 0.00421 wikipedia wikipedia:47% inference:40% onet_dimensions:13% united 15 0.00421 wikipedia wikipedia:100% online 15 0.00421 wikipedia wikipedia:80% inference:20% booking 13 0.00365 wikipedia wikipedia:62% inference:38% american 13 0.00365 wikipedia wikipedia:100% problems 12 0.00337 onet_dimensions onet_dimensions:75% inference:17% wikipedia:8% includes 12 0.00337 onet_dimensions onet_dimensions:100% control 12 0.00337 onet_dimensions onet_dimensions:100% objects 12 0.00337 onet_dimensions onet_dimensions:100% tour 11 0.00309 wikipedia wikipedia:64% onet_tasks:18% inference:18% needs 11 0.00309 onet_dimensions onet_dimensions:73% inference:18% dwas:9% public 11 0.00309 wikipedia wikipedia:55% onet_dimensions:36% inference:9% ideas 11 0.00309 onet_dimensions onet_dimensions:100% orientation 11 0.00309 onet_dimensions onet_dimensions:82% inference:18% airlines 11 0.00309 wikipedia wikipedia:100% became 11 0.00309 wikipedia wikipedia:100% transportation 10 0.00281 onet_tasks onet_tasks:40% inference:40% onet_dimensions:10% sales 10 0.00281 inference inference:40% onet_dimensions:30% dwas:20% techniques 10 0.00281 onet_dimensions onet_dimensions:100% management 10 0.00281 onet_dimensions onet_dimensions:70% inference:30% materials 10 0.00281 onet_dimensions onet_dimensions:100% quickly 10 0.00281 onet_dimensions onet_dimensions:90% inference:10% activities 10 0.00281 onet_dimensions onet_dimensions:90% inference:10% body 10 0.00281 onet_dimensions onet_dimensions:100% states 10 0.00281 wikipedia wikipedia:100% computer 9 0.00253 onet_tasks onet_tasks:33% onet_dimensions:33% inference:22% costs 9 0.00253 onet_dimensions onet_dimensions:44% inference:22% onet_tasks:11% understand 9 0.00253 onet_dimensions onet_dimensions:78% inference:22% procedures 9 0.00253 onet_dimensions onet_dimensions:89% wikipedia:11% resources 9 0.00253 onet_dimensions onet_dimensions:100%