[Core] [82% incumbents] Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  DWAs: Compile data or documentation.

[Core] [82% incumbents] Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  DWAs: Interview employees, customers, or others to collect information.

[Core] [82% incumbents] Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  DWAs: Refer customers to appropriate personnel.

[Core] [82% incumbents] Check with employers or other references to verify answers and obtain further information.
  DWAs: Obtain personal or financial information about customers or applicants.

[Supplemental] [82% incumbents] Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
  DWAs: Obtain personal or financial information about customers or applicants.

[Core] [81% incumbents] Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  DWAs: Calculate financial data.

[Core] [81% incumbents] Keep records of assigned cases, and prepare required reports.
  DWAs: Record information about legal matters.

[Core] [81% incumbents] Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  DWAs: Interview employees, customers, or others to collect information.

[Core] [81% incumbents] Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  DWAs: Explain regulations, policies, or procedures.

[Core] [81% incumbents] Answer applicants' questions about benefits and claim procedures.
  DWAs: Explain regulations, policies, or procedures.

[Supplemental] [81% incumbents] Provide social workers with pertinent information gathered during applicant interviews.
  DWAs: Provide information to coworkers.

[Supplemental] [81% incumbents] Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  DWAs: Administer personnel recruitment or hiring activities.

[Supplemental] [81% incumbents] Schedule benefits claimants for adjudication interviews to address questions of eligibility.
  DWAs: Schedule appointments.

[Supplemental] [81% incumbents] Investigate claimants for the possibility of fraud or abuse.
  DWAs: Investigate personal characteristics or activities of individuals.

[Supplemental] [81% incumbents] Monitor the payments of benefits throughout the duration of a claim.
  DWAs: Monitor financial information.

[Supplemental] [80% incumbents] Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
  DWAs: Assist individuals with paperwork.

[Supplemental] [80% incumbents] Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
  DWAs: Prepare documentation for contracts, transactions, or regulatory compliance.

--- SKILLS ---
  Speaking (imp:4.25 lvl:4.25) — Talking to others to convey information effectively.
  Active Listening (imp:4.00 lvl:4.12) — Giving full attention to what other people are saying, taking time to understand
  Reading Comprehension (imp:3.88 lvl:4.00) — Understanding written sentences and paragraphs in work-related documents.
  Writing (imp:3.75 lvl:3.88) — Communicating effectively in writing as appropriate for the needs of the audienc
  Critical Thinking (imp:3.50 lvl:3.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:3.12 lvl:3.25) — Understanding the implications of new information for both current and future pr
  Monitoring (imp:3.12 lvl:3.12) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Learning Strategies (imp:2.50 lvl:2.25) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.25 lvl:2.25) — Using mathematics to solve problems.
  Science (imp:1.25 lvl:0.25) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.91 lvl:6.29) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:4.36 lvl:4.14) — Knowledge of the structure and content of the English language including the mea
  Administration and Management (imp:3.84 lvl:3.76) — Knowledge of business and management principles involved in strategic planning, 
  Administrative (imp:3.77 lvl:4.72) — Knowledge of administrative and office procedures and systems such as word proce
  Personnel and Human Resources (imp:3.53 lvl:3.45) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Education and Training (imp:3.44 lvl:3.77) — Knowledge of principles and methods for curriculum and training design, teaching
  Computers and Electronics (imp:3.35 lvl:3.56) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Mathematics (imp:3.34 lvl:3.16) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Law and Government (imp:3.10 lvl:2.68) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Public Safety and Security (imp:3.01 lvl:2.44) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Communications and Media (imp:2.77 lvl:2.58) — Knowledge of media production, communication, and dissemination techniques and m
  Economics and Accounting (imp:2.49 lvl:1.99) — Knowledge of economic and accounting principles and practices, the financial mar
  Sociology and Anthropology (imp:2.48 lvl:2.36) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Psychology (imp:2.46 lvl:2.62) — Knowledge of human behavior and performance; individual differences in ability, 
  Production and Processing (imp:2.39 lvl:2.01) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Foreign Language (imp:2.15 lvl:1.52) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Telecommunications (imp:2.15 lvl:1.00) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Transportation (imp:2.13 lvl:1.15) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Therapy and Counseling (imp:2.10 lvl:2.29) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Sales and Marketing (imp:1.69 lvl:1.45) — Knowledge of principles and methods for showing, promoting, and selling products
  Engineering and Technology (imp:1.58 lvl:0.71) — Knowledge of the practical application of engineering science and technology. Th
  Philosophy and Theology (imp:1.55) — Knowledge of different philosophical systems and religions. This includes their 
  Geography (imp:1.35 lvl:0.57) — Knowledge of principles and methods for describing the features of land, sea, an
  Food Production (imp:1.32 lvl:0.57) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Medicine and Dentistry (imp:1.20) — Knowledge of the information and techniques needed to diagnose and treat human i
  Design (imp:1.18) — Knowledge of design techniques, tools, and principles involved in production of 
  Building and Construction (imp:1.17) — Knowledge of materials, methods, and the tools involved in the construction or r
  History and Archeology (imp:1.15 lvl:0.31) — Knowledge of historical events and their causes, indicators, and effects on civi
  Mechanical (imp:1.12) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Chemistry (imp:1.10) — Knowledge of the chemical composition, structure, and properties of substances a
  Physics (imp:1.09) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Fine Arts (imp:1.07) — Knowledge of the theory and techniques required to compose, produce, and perform
  Biology (imp:1.04) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd

--- ABILITIES ---
  Oral Expression (imp:4.25 lvl:4.12) — The ability to communicate information and ideas in speaking so others will unde
  Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Written Comprehension (imp:3.88 lvl:3.88) — The ability to read and understand information and ideas presented in writing.
  Written Expression (imp:3.88 lvl:3.88) — The ability to communicate information and ideas in writing so others will under
  Speech Clarity (imp:3.88 lvl:4.00) — The ability to speak clearly so others can understand you.
  Speech Recognition (imp:3.75 lvl:3.88) — The ability to identify and understand the speech of another person.
  Deductive Reasoning (imp:3.62 lvl:3.75) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:3.62 lvl:3.62) — The ability to combine pieces of information to form general rules or conclusion
  Problem Sensitivity (imp:3.38 lvl:3.38) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Information Ordering (imp:3.38 lvl:3.25) — The ability to arrange things or actions in a certain order or pattern according
  Near Vision (imp:3.25 lvl:3.62) — The ability to see details at close range (within a few feet of the observer).
  Category Flexibility (imp:3.12 lvl:3.12) — The ability to generate or use different sets of rules for combining or grouping
  Selective Attention (imp:2.88 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Fluency of Ideas (imp:2.75 lvl:2.75) — The ability to come up with a number of ideas about a topic (the number of ideas
  Mathematical Reasoning (imp:2.62 lvl:2.62) — The ability to choose the right mathematical methods or formulas to solve a prob
  Flexibility of Closure (imp:2.62 lvl:2.75) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Originality (imp:2.50 lvl:2.62) — The ability to come up with unusual or clever ideas about a given topic or situa
  Number Facility (imp:2.25 lvl:2.38) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Perceptual Speed (imp:2.25 lvl:2.25) — The ability to quickly and accurately compare similarities and differences among
  Time Sharing (imp:2.25 lvl:2.12) — The ability to shift back and forth between two or more activities or sources of
  Far Vision (imp:2.25 lvl:2.12) — The ability to see details at a distance.
  Memorization (imp:2.12 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced
  Speed of Closure (imp:2.12 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea
  Visualization (imp:2.12 lvl:2.00) — The ability to imagine how something will look after it is moved around or when 
  Arm-Hand Steadiness (imp:1.88 lvl:1.50) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:1.88 lvl:1.25) — The ability to quickly move your hand, your hand together with your arm, or your
  Finger Dexterity (imp:1.88 lvl:1.25) — The ability to make precisely coordinated movements of the fingers of one or bot
  Control Precision (imp:1.88 lvl:1.12) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Auditory Attention (imp:1.88 lvl:1.50) — The ability to focus on a single source of sound in the presence of other distra
  Trunk Strength (imp:1.75 lvl:1.38) — The ability to use your abdominal and lower back muscles to support part of the 
  Visual Color Discrimination (imp:1.75 lvl:1.50) — The ability to match or detect differences between colors, including shades of c
  Hearing Sensitivity (imp:1.75 lvl:1.38) — The ability to detect or tell the differences between sounds that vary in pitch 
  Wrist-Finger Speed (imp:1.62 lvl:0.75) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Dynamic Strength (imp:1.12 lvl:0.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher
  Multilimb Coordination (imp:1.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Response Orientation (imp:1.00) — The ability to choose quickly between two or more movements in response to two o
  Rate Control (imp:1.00) — The ability to time your movements or the movement of a piece of equipment in an
  Reaction Time (imp:1.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs.
  Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Stamina (imp:1.00) — The ability to exert yourself physically over long periods of time without getti
  Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Gross Body Equilibrium (imp:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Depth Perception (imp:1.00) — The ability to judge which of several objects is closer or farther away from you
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Working with Computers (imp:4.70 lvl:3.41) — Using computers and computer systems (including hardware and software) to progra
  Getting Information (imp:4.64 lvl:4.25) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Performing for or Working Directly with the Public (imp:4.59 lvl:5.31) — Performing for people or dealing directly with the public. This includes serving
  Processing Information (imp:4.47 lvl:4.93) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Evaluating Information to Determine Compliance with Standards (imp:4.43 lvl:5.04) — Using relevant information and individual judgment to determine whether events o
  Documenting/Recording Information (imp:4.37 lvl:4.12) — Entering, transcribing, recording, storing, or maintaining information in writte
  Communicating with Supervisors, Peers, or Subordinates (imp:4.30 lvl:4.72) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Updating and Using Relevant Knowledge (imp:4.15 lvl:5.07) — Keeping up-to-date technically and applying new knowledge to your job.
  Communicating with People Outside the Organization (imp:3.96 lvl:3.93) — Communicating with people outside the organization, representing the organizatio
  Making Decisions and Solving Problems (imp:3.95 lvl:4.51) — Analyzing information and evaluating results to choose the best solution and sol
  Organizing, Planning, and Prioritizing Work (imp:3.91 lvl:4.69) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Analyzing Data or Information (imp:3.75 lvl:4.24) — Identifying the underlying principles, reasons, or facts of information by break
  Interpreting the Meaning of Information for Others (imp:3.75 lvl:3.32) — Translating or explaining what information means and how it can be used.
  Establishing and Maintaining Interpersonal Relationships (imp:3.62 lvl:4.16) — Developing constructive and cooperative working relationships with others, and m
  Performing Administrative Activities (imp:3.45 lvl:3.10) — Performing day-to-day administrative tasks such as maintaining information files
  Resolving Conflicts and Negotiating with Others (imp:3.42 lvl:3.51) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Scheduling Work and Activities (imp:3.14 lvl:3.07) — Scheduling events, programs, and activities, as well as the work of others.
  Identifying Objects, Actions, and Events (imp:3.11 lvl:3.39) — Identifying information by categorizing, estimating, recognizing differences or 
  Developing and Building Teams (imp:2.91 lvl:2.69) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Monitoring Processes, Materials, or Surroundings (imp:2.89 lvl:3.61) — Monitoring and reviewing information from materials, events, or the environment,
  Thinking Creatively (imp:2.82 lvl:3.12) — Developing, designing, or creating new applications, ideas, relationships, syste
  Assisting and Caring for Others (imp:2.73 lvl:2.85) — Providing personal assistance, medical attention, emotional support, or other pe
  Judging the Qualities of Objects, Services, or People (imp:2.69 lvl:2.98) — Assessing the value, importance, or quality of things or people.
  Developing Objectives and Strategies (imp:2.65 lvl:2.45) — Establishing long-range objectives and specifying the strategies and actions to 
  Coordinating the Work and Activities of Others (imp:2.62 lvl:2.88) — Getting members of a group to work together to accomplish tasks.
  Guiding, Directing, and Motivating Subordinates (imp:2.39 lvl:1.85) — Providing guidance and direction to subordinates, including setting performance 
  Coaching and Developing Others (imp:2.34 lvl:1.79) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Training and Teaching Others (imp:2.30 lvl:1.85) — Identifying the educational needs of others, developing formal educational or tr
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.25 lvl:1.76) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Monitoring and Controlling Resources (imp:2.21 lvl:1.73) — Monitoring and controlling resources and overseeing the spending of money.
  Providing Consultation and Advice to Others (imp:2.04 lvl:1.88) — Providing guidance and expert advice to management or other groups on technical,
  Staffing Organizational Units (imp:1.79 lvl:1.03) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Performing General Physical Activities (imp:1.57 lvl:0.53) — Performing general physical activities includes doing activities that require co
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.52 lvl:0.70) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Inspecting Equipment, Structures, or Materials (imp:1.38 lvl:0.66) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Repairing and Maintaining Electronic Equipment (imp:1.34) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Selling or Influencing Others (imp:1.30 lvl:0.47) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Handling and Moving Objects (imp:1.22 lvl:0.33) — Using hands and arms in handling, installing, positioning, and moving materials,
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.18) — Providing documentation, detailed instructions, drawings, or specifications to t
  Repairing and Maintaining Mechanical Equipment (imp:1.17) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Controlling Machines and Processes (imp:1.07) — Using either control mechanisms or direct physical activity to operate machines 

--- WORK STYLES ---
  Dependability (imp:3.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:2.63) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Dependability (imp:2.62) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:2.47) — A tendency to be honest and ethical at work.
  Attention to Detail (imp:2.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Self-Control (imp:1.87) — A tendency to remain calm and composed and to manage emotions effectively in res
  Cooperation (imp:1.77) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Cautiousness (imp:1.76) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Empathy (imp:1.71) — A tendency to show concern for others and be sensitive to others' needs and feel
  Sincerity (imp:1.55) — A tendency to be genuine and sincere in interactions with others at work, withou
  Social Orientation (imp:1.45) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Stress Tolerance (imp:1.38) — A tendency to cope and function effectively in stressful situations at work.
  Self-Confidence (imp:1.10) — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance (imp:1.10) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Humility (imp:1.09) — A tendency to be modest and humble when interacting with others at work.
  Integrity (imp:1.00) — A tendency to be honest and ethical at work.
  Adaptability (imp:0.99) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Achievement Orientation (imp:0.87) — A tendency to establish and maintain personally challenging work-related goals, 
  Optimism (imp:0.76) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Initiative (imp:0.72) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Intellectual Curiosity (imp:0.37) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity (imp:0.08) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Leadership Orientation (imp:0.06) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Innovation (imp:-0.41) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 

--- TRANSFERABLE SKILLS ---
  Social Perceptiveness (imp:3.75 lvl:3.88) — Being aware of others' reactions and understanding why they react as they do.
  Service Orientation (imp:3.62 lvl:3.62) — Actively looking for ways to help people.
  Judgment and Decision Making (imp:3.25 lvl:3.25) — Considering the relative costs and benefits of potential actions to choose the m
  Coordination (imp:3.12 lvl:3.00) — Adjusting actions in relation to others' actions.
  Complex Problem Solving (imp:3.12 lvl:3.00) — Identifying complex problems and reviewing related information to develop and ev
  Negotiation (imp:3.00 lvl:2.88) — Bringing others together and trying to reconcile differences.
  Time Management (imp:3.00 lvl:3.00) — Managing one's own time and the time of others.
  Persuasion (imp:2.88 lvl:2.88) — Persuading others to change their minds or behavior.
  Systems Evaluation (imp:2.25 lvl:2.25) — Identifying measures or indicators of system performance and the actions needed 
  Management of Personnel Resources (imp:2.25 lvl:1.88) — Motivating, developing, and directing people as they work, identifying the best 
  Instructing (imp:2.12 lvl:2.38) — Teaching others how to do something.
  Systems Analysis (imp:2.12 lvl:2.38) — Determining how a system should work and how changes in conditions, operations, 
  Operations Monitoring (imp:1.50 lvl:0.50) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Technology Design (imp:1.25 lvl:0.25) — Generating or adapting equipment and technology to serve user needs.
  Programming (imp:1.25 lvl:0.25) — Writing computer programs for various purposes.
  Management of Financial Resources (imp:1.12 lvl:0.12) — Determining how money will be spent to get the work done, and accounting for the
  Operations Analysis (imp:1.00) — Analyzing needs and product requirements to create a design.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Operation and Control (imp:1.00) — Controlling operations of equipment or systems.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Troubleshooting (imp:1.00) — Determining causes of operating errors and deciding what to do about it.
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.
  Quality Control Analysis (imp:1.00) — Conducting tests and inspections of products, services, or processes to evaluate
  Management of Material Resources (imp:1.00) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi

--- NATIONAL WAGES ---
  total_employment : 154,800
  annual_median    : $54,210
  annual_pct10     : $38,900
  annual_pct25     : $45,910
  annual_pct75     : $63,610
  annual_pct90     : $74,690
  annual_mean      : $56,090
  hourly_median    : $26.06

--- GEOGRAPHIC DISPERSION ---
  highest_state    : District of Columbia ($74,080)
  lowest_state     : Mississippi ($36,840)
  dispersion_ratio : 2.011x

--- TOP STATES BY WAGE (53 total) ---
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:  142,140  median: $  55,330
  Health Care and Social Assistance        emp:    6,240  median: $  48,380
  Professional, Scientific, and Technical Services emp:    2,550  median: $  52,070
  Administrative and Support and Waste Management and Remediation Services emp:    2,080  median: $  40,160
  Educational Services                     emp:      580  median: $  50,200
  Finance and Insurance                    emp:      410  median: $  51,780
  Management of Companies and Enterprises  emp:      320  median: $  56,430
  Real Estate and Rental and Leasing       emp:      210  median: $  52,790
  Other Services (except Public Administration) emp:      210  median: $  45,380

--- TOP INDUSTRIES BY EMPLOYMENT (9 total) ---
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:  142,140  median: $  55,330
  Health Care and Social Assistance        emp:    6,240  median: $  48,380
  Professional, Scientific, and Technical Services emp:    2,550  median: $  52,070
  Administrative and Support and Waste Management and Remediation Services emp:    2,080  median: $  40,160
  Educational Services                     emp:      580  median: $  50,200
  Finance and Insurance                    emp:      410  median: $  51,780
  Management of Companies and Enterprises  emp:      320  median: $  56,430
  Real Estate and Rental and Leasing       emp:      210  median: $  52,790
  Other Services (except Public Administration) emp:      210  median: $  45,380

exact_match_status : found
matched_title      : Interview Waiver Program
match_score        : 0.6087
wikidata_qid       : Q30590332
word_count         : 2,926
wikipedia_url      : https://en.wikipedia.org/wiki/Interview_Waiver_Program
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:25:18.463534Z

--- WIKIPEDIA FULL TEXT ---
The Interview Waiver Program (IWP), also called the Visa Interview Waiver Program, is a program managed by the U.S. Department of State's Bureau of Consular Affairs under which, under some circumstances, interview requirements can be waived for some nonimmigrant visa applicants. The program has basis in the guidelines provided in the Foreign Affairs Manual 9 FAM 403.5. As of December 2023, some of the previously present clauses of the Interview Waiver Program were retired, and all remaining clauses now have no set expiration date.
Applicants qualifying for interview waivers generally need to submit their passport along with various documentation to the US embassy or consulate processing their case. In some jurisdictions, the location that applicants submit the passport and documentation is called a "dropbox" location, and the terms "dropbox" or "dropbox appointment" may be used instead of "interview waiver" in some contexts.


== Guidance for the Interview Waiver Program provided in the Foreign Affairs Manual (as of 2024) ==
According to the Foreign Affairs Manual (FAM), 9 FAM 403.5-4, a consular officer may choose to waive an interview for a visa applicant if any of the below conditions apply. Some of the content of the FAM is not available to the public. The guidance offers considerable leeway for consulates and consular officers regarding whether to grant interview waivers; it only provides a set of necessary conditions that must be satisfied in order to grant an interview waiver. In particular, even if a visa application is initially made via document drop-off as the criteria for an interview waiver appear to be satisfied, the consulate may, at its discretion, or based on criteria (including criteria redacted in the public version) issue a 221(g) quasi-refusal and call the applicant in for a visa interview.


=== Background regarding "time of application" versus time of adjudication ===
Some of the provisions for the Interview Waiver Program refer to relative time since expiration of a previous visa (48 months for some of the cases below). The "time of application" that is used for these relative time calculations is the time that the visa application is submitted with payment of visa fee. This is clarified in 9 FAM 403.2-3 Definition of "Making a Visa Application", which is also referenced in 9 FAM 403.2-3(b)(iii) as part of the explanation for how to interpret the 48-month time limit.

a. For an NIV applicant, "making a visa application" requires the applicant to complete three components:
(1)  Complete and submit a Form DS-160 for formal adjudication by a consular officer, signed electronically by clicking the box designated "Sign Application" in the certification section of the application;
(2)  Pay the required application fee (also known as the MRV application fee) or provide evidence of prior payment of the application processing fee, unless the applicant is exempt from paying the MRV fee (see 9 FAM 403.4-3); and
(3)  Provide all required biometric data.  Biometric data is not complete until a photograph has been submitted and fingerprints, if required, have been collected.  Fingerprints that have been collected by a locally employed staff member or collected off-site by a contractor meet this standard, even if they have not yet been verified by a cleared American.

b. Applicants who have submitted a photograph and who have ten fingerprints on file from a previous application have provided all required biometric data.  Applicants who have two fingerprints on file from a previous application, and who have been ten-printed by a contractor for verification via IDENT, have supplied the required biometric information.
The scheduling of the appointment for the visa interview or document drop-off (the latter in case of an interview waiver) may be done later, within a prescribed time limit, and the actual appointment itself may be even later. For instance, in the case of India, the visa appointment or document drop-off appointment must be scheduled within 365 days of the visa application and fee payment, though the date it is scheduled for may be farther out than 365 days. In particular, the time of visa interview or document drop-off and time of subsequent adjudication steps need not fall within the 48-month time limit, in order for the interview waiver criteria to be satisfied.


=== Interview waiver based on age (9 FAM 403.5-2) ===
If none of the grounds mandating an in-person interview apply, a waiver may be given to applicants who satisfy either of the following two conditions:

under 14 years of age; or
over 79 years of age


=== Interview waiver for diplomats or officials (9 FAM 403.5-4(A)(1)(a)(1)) ===
Interviews may be waived for any of the following visa types, all of which bear some relations to government officials or diplomats:

A-1 visa for ambassadors, ministers, diplomats, consular officers, and their immediate family members
A-2 visa for government officials, employees, their immediate families, their technical and support staff
C-3 visa for government officials and their families (the C-3 visa for attendants, servants, and employees is not eligible for an interview waiver)
G-1 visa for designated principal resident representatives of foreign governments and their staff and immediate family members
G-2 visa (similar to G-1 except that there is no work authorization)
G-3 visa (identical to G-2 visa)
G-4 visa
NATO-1 visa
NATO-2 visa
NATO-3 visa
NATO-4 visa
NATO-5 visa
NATO-6 visa
TECRO E-1 visa


=== Interview waiver for diplomats or officials (9 FAM 403.5-4(A)(1)(a)(2)) ===
Interviews may be waived for any applicant for a diplomatic or official visa as described in 22 CFR 41.26 or 22 CFR 41.27 respectively.


=== Interview waiver for renewals (within 48 months after expiry) (9 FAM 403.5-4(A)(1)(a)(3)) ===
Interview waivers can be used if all these conditions hold:

The applicant is renewing a nonimmigrant visa of the same classification within 48 months of the expiry of the previous visa. Both the visa classification and the category of applicant within that visa class (principal or derivative) should match up. The 48 months applies to the time the visa application is made; the adjudication may happen a little later.
The applicant is applying in the consular district of their normal residence, unless otherwise prescribed in regulations that require an applicant to apply for a visa in the country of which such applicant is a national.
In the case of F, M, and J applicants, the applicant's SEVIS record must indicate an "initial" or "active" status.


=== Interview waiver for H-2A and H-2B applicants (9 FAM 403.5-4(A)(1)(a)(4)) ===
Any of the below cases is eligible for an interview waiver:

First-time H-2 applicants with no associated derogatory information
First-time H-2 applicants with potential derogatory information that the officer can exclude as not rising to the level of an ineligibility without requiring the applicant appear for an interview
Applicants for an H-2 NIV submitted within 48 months of the expiration of a previous NIV in any classification


=== Interview waiver for applicants with a prior nonimmigrant visa in another classification (9 FAM 403.5-4(A)(1)(a)(4)) ===
The exact criteria that need to be satisfied for eligibility for this interview waiver case have been redacted from the public version of the Foreign Affairs Manual.


=== Interview waiver by the Deputy Assistant Secretary for Visa Services (9 FAM 403.5-4(A)(1)(b)) ===
The Deputy Assistant Secretary for Visa Services may waive the interview requirement in individual cases after determining that such a waiver is necessary due to unusual or emergent circumstances. Visa officers reviewing a case may escalate such cases for attention by contacting the VO/F post liaison.


=== Interview waiver by the Secretary of State (9 FAM 403.5-4(A)(1)(b)) ===
The Secretary of State may waive the interview requirement in individual cases after determining that such a wai

--- SEMANTIC NEIGHBORS (5) ---

  Title: Women in the United States (similarity: 0.2254)
  URL: https://en.wikipedia.org/wiki/Women_in_the_United_States
  QID: Q17514041
  Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies.

  Title: National Eligibility cum Entrance Test (Undergraduate) (similarity: 0.4242)
  URL: https://en.wikipedia.org/wiki/National_Eligibility_cum_Entrance_Test_(Undergraduate)
  QID: Q17077785
  Extract: The National Eligibility cum Entrance Test (Undergraduate) or NEET (UG) (pronunciation: "neat"), formerly known as the All India Pre-Medical Test (AIPMT), is an Indian nationwide entrance examination conducted by the National Testing Agency (NTA) for admission in undergraduate medical programs. Bein

  Title: Special Immigrant Visa (similarity: 0.2687)
  URL: https://en.wikipedia.org/wiki/Special_Immigrant_Visa
  QID: Q7390532
  Extract: The Special Immigrant Visa (SIV) programs are programs for receiving a United States visa. The program is administered under the Defense Authorization Act for Fiscal Year 2008, Public Law 110-181, which was signed into law on January 28, 2008.

  Title: Survey of Income and Program Participation (similarity: 0.3908)
  URL: https://en.wikipedia.org/wiki/Survey_of_Income_and_Program_Participation
  QID: Q7647087
  Extract: The Survey of Income and Program Participation (SIPP) is a statistical survey conducted by the U.S. Census Bureau. The SIPP is designed to provide accurate and comprehensive information about the incomes of American individuals and households and their participation in income transfer programs.

  Title: Guitar tech (similarity: 0.2143)
  URL: https://en.wikipedia.org/wiki/Guitar_tech
  QID: Q5616845
  Extract: A guitar technician is a member of a music ensemble's road crew who maintains and sets up the musical equipment for one or more guitarists. Depending on the type and size of band, the guitar tech may be responsible for stringing, tuning, and adjusting electric guitars and acoustic guitars, and maint

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : High confidence supported by comprehensive O*NET data including detailed task descriptions, clear wage and employment statistics, and well-defined skill requirements. The occupation has distinct characteristics that differentiate it from related interviewer and administrative roles.
inferred_at          : 2026-06-03T22:22:09.945889+00:00
tokens_input         : 4,678
tokens_output        : 4,539
cost_usd             : $0.050498
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No direct Wikipedia match found for this specific occupation. The Interview Waiver Program reference relates to visa processing rather than domestic government benefit eligibility determination.

--- PROSE FIELDS ---

ROLE SUMMARY:
Eligibility Interviewers for Government Programs determine who qualifies to receive assistance from federal, state, and local government programs including welfare, unemployment benefits, social security, and public housing. These administrative professionals conduct structured interviews, verify documentation, and evaluate personal and financial information to make eligibility determinations. They serve as the critical gatekeepers ensuring program integrity while helping eligible individuals access essential government services.

DAY IN THE LIFE:
The role centers on conducting eligibility interviews with applicants seeking government assistance, requiring careful documentation review and verification of personal and financial information. Daily work involves using computer systems to compile and record data, calculate benefit amounts, and prepare required reports while ensuring compliance with program regulations. Interviewers regularly contact employers and references to verify applicant information, conduct home visits for housing programs, and perform periodic re-certification interviews with existing beneficiaries. Much of the work involves explaining complex eligibility requirements and program procedures to applicants, answering questions about benefits and claim processes, and making recommendations to grant, modify, deny, or terminate assistance based on established criteria.

WHO THRIVES:
Successful eligibility interviewers combine strong conventional work preferences with social service orientation, evidenced by the high Conventional (6.32) and Social (4.46) RIASEC scores. They excel at detail-oriented administrative work while maintaining empathy for individuals seeking assistance, requiring high dependability and integrity when handling sensitive personal information. These professionals need strong oral and written communication abilities to conduct effective interviews and explain complex government regulations clearly. The role suits individuals who can balance rule-following with human compassion, as they must enforce strict eligibility criteria while treating applicants with dignity and respect.

CAREER ENTRY:
Entry into this field typically requires a high school diploma (25.6% of workers) or associate's degree (23.6%), though nearly a quarter hold bachelor's degrees (24.2%). Many positions provide on-the-job training in specific government program regulations and interview techniques, though prior customer service or administrative experience is valuable. Some employers prefer candidates with coursework in public administration, social work, or related fields, particularly for positions involving complex benefit calculations or specialized programs.

CAREER TRAJECTORY:
Career advancement often leads to supervisory roles overseeing eligibility determination teams or specialized positions in compliance monitoring and program management. Many professionals transition to related government roles in human resources, social services management, or program analysis, leveraging their deep understanding of government benefit systems. The experience provides a foundation for advancement to roles such as Social and Community Service Managers or Compliance Officers, particularly for those who pursue additional education in public administration or social work.

MARKET INTELLIGENCE:
The field employs 154,800 workers with a median annual wage of $54,210 (BLS OEWS May 2025), ranging from $38,900 at the 10th percentile to $74,690 at the 90th percentile. Geographic wage variation is significant, with the District of Columbia offering the highest median wages at $74,080 compared to Mississippi's $36,840, representing a 2.01x ratio. Employment is overwhelmingly concentrated in government settings, with 142,140 workers (92%) employed in federal, state, and local government agencies excluding schools and hospitals. The remaining positions are primarily in healthcare and social assistance (6,240) and professional services (2,550), reflecting the specialized nature of government benefit administration.

AUTOMATION OUTLOOK:
The role shows moderate automation resilience due to the complex human judgment required in eligibility determinations and the interpersonal nature of interviews with vulnerable populations. While routine data entry and basic eligibility calculations may become more automated, the core functions of conducting sensitive interviews, making nuanced eligibility decisions, and explaining complex regulations require human expertise and empathy that are difficult to automate.

--- REASONED EDGES ---
  [task_similarity] Interviewers, Except Eligibility and Loan (43-4111.00) — confidence:high
    reasoning: Both roles center on conducting structured interviews to gather information, with shared high importance in oral communication abilities and getting information work activities.
    data: Interview and investigate applicants task
    data: Oral Expression (imp:4.2)
    data: Getting Information (imp:4.6)
  [knowledge_overlap] Compliance Officers (13-1041.00) — confidence:high
    reasoning: Strong overlap in evaluating information to determine compliance with standards (imp:4.4) and administration/management knowledge requirements.
    data: Evaluating Information to Determine Compliance with Standards (imp:4.4)
    data: Administration and Management knowledge (imp:3.8)
  [riasec_cluster] Human Resources Assistants, Except Payroll and Timekeeping (43-4161.00) — confidence:medium
    reasoning: Both roles exhibit high Conventional orientation with significant Social components, involving administrative work with people-focused service delivery.
    data: RIASEC C:6.32, S:4.46
    data: Customer and Personal Service knowledge (imp:4.9)
    data: Administrative work activities
  [skill_overlap] Child, Family, and School Social Workers (21-1021.00) — confidence:medium
    reasoning: Shared emphasis on social perceptiveness (imp:3.8), service orientation (imp:3.6), and working with vulnerable populations requiring government assistance.
    data: Social Perceptiveness (imp:3.8)
    data: Service Orientation (imp:3.6)
    data: Government assistance focus
  [task_similarity] Claims Adjusters, Examiners, and Investigators (13-1031.00) — confidence:high
    reasoning: Both roles involve investigating and verifying applicant information, checking references, and making determinations based on established criteria.
    data: Check with employers or other references to verify answers
    data: Investigate applicants
    data: Evaluating Information (imp:4.4)
  [career_pathway] Social and Community Service Managers (11-9151.00) — confidence:high
    reasoning: Natural progression from eligibility determination to managing social service programs, requiring deep understanding of government assistance systems.
    data: Government program knowledge
    data: Administration and Management (imp:3.8)
    data: Social service delivery experience
  [transferable_skill] Insurance Claims and Policy Processing Clerks (43-9041.00) — confidence:medium
    reasoning: Similar analytical skills in reviewing applications, verifying information, and processing claims according to specific criteria and regulations.
    data: Processing Information (imp:4.5)
    data: Evaluating Information (imp:4.4)
    data: Documentation verification

--- NORMALIZER SIGNALS ---
  match_keywords   : ['eligibility interviewer', 'benefits interviewer', 'government programs', 'welfare eligibility', 'benefits determination', 'social services intake', 'program eligibility', 'assistance screening']
  exclude_keywords : ['loan officer', 'credit analyst', 'insurance adjuster', 'tax examiner', 'financial counselor']
  title_patterns   : ['eligibility.*interviewer', 'benefits.*specialist', 'program.*technician', 'intake.*worker', 'assistance.*coordinator']
  common_variations: ['eligibility specialist', 'benefits technician', 'program interviewer', 'intake specialist', 'assistance worker', 'welfare caseworker', 'benefits coordinator', 'eligibility clerk']

total_terms    : 40
top_words      : ['interview', 'visa', 'waiver', 'tendency', 'others', 'program', 'applicants', 'applicant', 'application', 'equipment', 'eligibility', 'government', 'fam', 'principles', 'criteria', 'procedures', 'programs', 'social', 'case', 'off']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
interview                  81  0.02014  wikipedia            wikipedia:93%  onet_tasks:2%  dwas:2%
visa                       73  0.01816  wikipedia            wikipedia:99%  inference:1%
waiver                     56  0.01393  wikipedia            wikipedia:98%  inference:2%
tendency                   42  0.01044  onet_dimensions      onet_dimensions:100%
others                     40  0.00995  onet_dimensions      onet_dimensions:95%  dwas:5%
program                    35  0.00870  wikipedia            wikipedia:77%  inference:20%  onet_dimensions:3%
applicants                 34  0.00846  wikipedia            wikipedia:65%  onet_tasks:21%  inference:9%
applicant                  29  0.00721  wikipedia            wikipedia:93%  onet_tasks:3%  inference:3%
application                25  0.00622  wikipedia            wikipedia:88%  onet_tasks:8%  onet_dimensions:4%
equipment                  25  0.00622  onet_dimensions      onet_dimensions:92%  wikipedia:8%
eligibility                18  0.00448  inference            inference:61%  onet_tasks:22%  wikipedia:17%
government                 18  0.00448  inference            inference:67%  onet_dimensions:17%  wikipedia:17%
fam                        18  0.00448  wikipedia            wikipedia:100%
principles                 16  0.00398  onet_dimensions      onet_dimensions:100%
criteria                   15  0.00373  wikipedia            wikipedia:87%  inference:13%
procedures                 14  0.00348  onet_dimensions      onet_dimensions:57%  onet_tasks:21%  dwas:14%
programs                   14  0.00348  wikipedia            wikipedia:36%  onet_dimensions:29%  inference:29%
social                     14  0.00348  inference            inference:57%  onet_dimensions:36%  onet_tasks:7%
case                       14  0.00348  wikipedia            wikipedia:100%
off                        14  0.00348  wikipedia            wikipedia:100%
personal                   13  0.00323  onet_dimensions      onet_dimensions:46%  dwas:23%  inference:23%
includes                   13  0.00323  onet_dimensions      onet_dimensions:92%  wikipedia:8%
december                   13  0.00323  wikipedia            wikipedia:100%
drop                       13  0.00323  wikipedia            wikipedia:100%
months                     13  0.00323  wikipedia            wikipedia:100%
public                     12  0.00298  onet_dimensions      onet_dimensions:33%  wikipedia:33%  inference:25%
services                   12  0.00298  onet_dimensions      onet_dimensions:50%  inference:25%  wikipedia:17%
techniques                 12  0.00298  onet_dimensions      onet_dimensions:83%  wikipedia:8%  inference:8%
control                    12  0.00298  onet_dimensions      onet_dimensions:100%
objects                    12  0.00298  onet_dimensions      onet_dimensions:100%
assistance                 11  0.00274  onet_tasks           onet_tasks:45%  inference:45%  onet_dimensions:9%
cases                      11  0.00274  wikipedia            wikipedia:91%  onet_tasks:9%
interviews                 11  0.00274  inference            inference:55%  onet_tasks:27%  wikipedia:18%
administration             11  0.00274  wikipedia            wikipedia:64%  inference:27%  onet_dimensions:9%
human                      11  0.00274  onet_dimensions      onet_dimensions:64%  inference:36%
ideas                      11  0.00274  onet_dimensions      onet_dimensions:100%
activities                 11  0.00274  onet_dimensions      onet_dimensions:82%  dwas:18%
under                      11  0.00274  wikipedia            wikipedia:73%  onet_dimensions:27%
appointment                11  0.00274  wikipedia            wikipedia:100%
financial                  10  0.00249  dwas                 dwas:40%  onet_dimensions:30%  inference:20%