[Core] [59% incumbents] Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  DWAs: Obtain personal or financial information about customers or applicants.

[Core] [59% incumbents] Inspect outgoing work for compliance with customers' specifications.
  DWAs: Inspect items for damage or defects.

[Core] [59% incumbents] Receive and respond to customer complaints.
  DWAs: Respond to customer problems or complaints.

[Core] [59% incumbents] Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  DWAs: Inspect shipments to ensure correct order fulfillment.

[Core] [59% incumbents] Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  DWAs: Provide notifications to customers or patrons.

[Core] [59% incumbents] File copies of orders received, or post orders on records.
  DWAs: File documents or records.

[Supplemental] [59% incumbents] Prepare invoices, shipping documents, and contracts.
  DWAs: Prepare documentation for contracts, transactions, or regulatory compliance.

[Supplemental] [59% incumbents] Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  DWAs: Confer with coworkers to coordinate work activities.

[Supplemental] [59% incumbents] Direct specified departments or units to prepare and ship orders to designated locations.
  DWAs: Manage clerical or administrative activities.

[Supplemental] [59% incumbents] Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
  DWAs: Send information, materials or documentation. | Collect deposits, payments or fees.

[Supplemental] [59% incumbents] Calculate and compile order-related statistics, and prepare reports for management.
  DWAs: Calculate financial data. | Compile data or documentation.

[Supplemental] [59% incumbents] Recommend type of packing or labeling needed on order.
  DWAs: Recommend packing or shipping methods.

[Core] [58% incumbents] Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  DWAs: Verify accuracy of financial or transactional data.

[Core] [58% incumbents] Recommend merchandise or services that will meet customers' needs.
  DWAs: Discuss goods or services information with customers or patrons.

[Core] [58% incumbents] Compute total charges for merchandise or services and shipping charges.
  DWAs: Calculate shipping costs. | Calculate costs of goods or services.

[Core] [58% incumbents] Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  DWAs: Provide information to coworkers.

[Supplemental] [58% incumbents] Adjust inventory records to reflect product movement.
  DWAs: Maintain inventory records.

[Supplemental] [58% incumbents] Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
  DWAs: Promote products, services, or programs.

[Core] [57% incumbents] Check inventory records to determine availability of requested merchandise.
  DWAs: Monitor inventories of products or materials.

--- SKILLS ---
  Active Listening (imp:4.00 lvl:3.62) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.88 lvl:3.50) — Talking to others to convey information effectively.
  Reading Comprehension (imp:3.50 lvl:3.50) — Understanding written sentences and paragraphs in work-related documents.
  Writing (imp:3.12 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc
  Critical Thinking (imp:3.12 lvl:3.50) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Monitoring (imp:3.12 lvl:3.00) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Mathematics (imp:3.00 lvl:2.75) — Using mathematics to solve problems.
  Active Learning (imp:3.00 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.38 lvl:2.12) — Selecting and using training/instructional methods and procedures appropriate fo
  Science (imp:1.00) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.36 lvl:5.30) — Knowledge of principles and processes for providing customer and personal servic
  Production and Processing (imp:4.16 lvl:4.67) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Computers and Electronics (imp:4.05 lvl:4.93) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Education and Training (imp:3.92 lvl:5.09) — Knowledge of principles and methods for curriculum and training design, teaching
  English Language (imp:3.81 lvl:4.41) — Knowledge of the structure and content of the English language including the mea
  Administrative (imp:3.74 lvl:4.28) — Knowledge of administrative and office procedures and systems such as word proce
  Mathematics (imp:3.67 lvl:4.15) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Sales and Marketing (imp:3.61 lvl:3.96) — Knowledge of principles and methods for showing, promoting, and selling products
  Transportation (imp:3.42 lvl:3.43) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Public Safety and Security (imp:3.31 lvl:3.99) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Personnel and Human Resources (imp:3.22 lvl:3.49) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Administration and Management (imp:3.18 lvl:3.37) — Knowledge of business and management principles involved in strategic planning, 
  Engineering and Technology (imp:3.10 lvl:3.67) — Knowledge of the practical application of engineering science and technology. Th
  Economics and Accounting (imp:2.66 lvl:2.40) — Knowledge of economic and accounting principles and practices, the financial mar
  Communications and Media (imp:2.35 lvl:1.36) — Knowledge of media production, communication, and dissemination techniques and m
  Law and Government (imp:2.21 lvl:2.37) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Mechanical (imp:2.18 lvl:2.31) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Design (imp:1.83) — Knowledge of design techniques, tools, and principles involved in production of 
  Psychology (imp:1.76) — Knowledge of human behavior and performance; individual differences in ability, 
  Food Production (imp:1.70) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Telecommunications (imp:1.65 lvl:0.80) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Physics (imp:1.55 lvl:0.90) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Foreign Language (imp:1.50) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Building and Construction (imp:1.49) — Knowledge of materials, methods, and the tools involved in the construction or r
  Sociology and Anthropology (imp:1.49) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Geography (imp:1.40 lvl:0.84) — Knowledge of principles and methods for describing the features of land, sea, an
  Chemistry (imp:1.26) — Knowledge of the chemical composition, structure, and properties of substances a
  Therapy and Counseling (imp:1.03) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Fine Arts (imp:1.03) — Knowledge of the theory and techniques required to compose, produce, and perform
  Biology (imp:1.02) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Medicine and Dentistry (imp:1.02) — Knowledge of the information and techniques needed to diagnose and treat human i
  History and Archeology (imp:1.01) — Knowledge of historical events and their causes, indicators, and effects on civi
  Philosophy and Theology (imp:1.01) — Knowledge of different philosophical systems and religions. This includes their 

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:3.88) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:4.00 lvl:3.88) — The ability to communicate information and ideas in speaking so others will unde
  Near Vision (imp:4.00 lvl:4.00) — The ability to see details at close range (within a few feet of the observer).
  Speech Recognition (imp:4.00 lvl:3.88) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.88 lvl:3.38) — The ability to speak clearly so others can understand you.
  Written Comprehension (imp:3.75 lvl:3.38) — The ability to read and understand information and ideas presented in writing.
  Problem Sensitivity (imp:3.50 lvl:3.12) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Written Expression (imp:3.38 lvl:3.00) — The ability to communicate information and ideas in writing so others will under
  Information Ordering (imp:3.25 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according
  Deductive Reasoning (imp:3.12 lvl:3.00) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:3.12 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion
  Category Flexibility (imp:3.12 lvl:3.12) — The ability to generate or use different sets of rules for combining or grouping
  Perceptual Speed (imp:3.12 lvl:3.00) — The ability to quickly and accurately compare similarities and differences among
  Flexibility of Closure (imp:3.00 lvl:2.75) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Selective Attention (imp:3.00 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Number Facility (imp:2.88 lvl:2.88) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Speed of Closure (imp:2.88 lvl:2.88) — The ability to quickly make sense of, combine, and organize information into mea
  Time Sharing (imp:2.75 lvl:2.38) — The ability to shift back and forth between two or more activities or sources of
  Mathematical Reasoning (imp:2.62 lvl:2.25) — The ability to choose the right mathematical methods or formulas to solve a prob
  Far Vision (imp:2.62 lvl:2.62) — The ability to see details at a distance.
  Fluency of Ideas (imp:2.50 lvl:2.50) — The ability to come up with a number of ideas about a topic (the number of ideas
  Visual Color Discrimination (imp:2.50 lvl:2.25) — The ability to match or detect differences between colors, including shades of c
  Auditory Attention (imp:2.38 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra
  Originality (imp:2.25 lvl:2.00) — The ability to come up with unusual or clever ideas about a given topic or situa
  Memorization (imp:2.25 lvl:2.25) — The ability to remember information such as words, numbers, pictures, and proced
  Visualization (imp:2.12 lvl:2.12) — The ability to imagine how something will look after it is moved around or when 
  Wrist-Finger Speed (imp:2.00 lvl:1.50) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Trunk Strength (imp:2.00 lvl:1.62) — The ability to use your abdominal and lower back muscles to support part of the 
  Arm-Hand Steadiness (imp:1.88 lvl:1.38) — The ability to keep your hand and arm steady while moving your arm or while hold
  Finger Dexterity (imp:1.88 lvl:1.50) — The ability to make precisely coordinated movements of the fingers of one or bot
  Manual Dexterity (imp:1.75 lvl:1.12) — The ability to quickly move your hand, your hand together with your arm, or your
  Hearing Sensitivity (imp:1.75 lvl:1.25) — The ability to detect or tell the differences between sounds that vary in pitch 
  Control Precision (imp:1.62 lvl:0.62) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Dynamic Strength (imp:1.62 lvl:0.62) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Depth Perception (imp:1.50 lvl:0.50) — The ability to judge which of several objects is closer or farther away from you
  Reaction Time (imp:1.38 lvl:0.38) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Extent Flexibility (imp:1.38 lvl:0.38) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Multilimb Coordination (imp:1.25 lvl:0.25) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Response Orientation (imp:1.12 lvl:0.12) — The ability to choose quickly between two or more movements in response to two o
  Rate Control (imp:1.12 lvl:0.12) — The ability to time your movements or the movement of a piece of equipment in an
  Stamina (imp:1.12 lvl:0.12) — The ability to exert yourself physically over long periods of time without getti
  Gross Body Equilibrium (imp:1.12 lvl:0.12) — The ability to keep or regain your body balance or stay upright when in an unsta
  Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher
  Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs.
  Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Getting Information (imp:4.76 lvl:4.44) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Communicating with Supervisors, Peers, or Subordinates (imp:4.76 lvl:4.88) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Monitoring Processes, Materials, or Surroundings (imp:4.73 lvl:3.70) — Monitoring and reviewing information from materials, events, or the environment,
  Organizing, Planning, and Prioritizing Work (imp:4.66 lvl:4.76) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Processing Information (imp:4.51 lvl:4.62) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Performing Administrative Activities (imp:4.43 lvl:4.11) — Performing day-to-day administrative tasks such as maintaining information files
  Documenting/Recording Information (imp:4.38 lvl:3.53) — Entering, transcribing, recording, storing, or maintaining information in writte
  Making Decisions and Solving Problems (imp:4.37 lvl:3.42) — Analyzing information and evaluating results to choose the best solution and sol
  Working with Computers (imp:4.31 lvl:3.65) — Using computers and computer systems (including hardware and software) to progra
  Updating and Using Relevant Knowledge (imp:4.20 lvl:4.78) — Keeping up-to-date technically and applying new knowledge to your job.
  Evaluating Information to Determine Compliance with Standards (imp:3.99 lvl:3.77) — Using relevant information and individual judgment to determine whether events o
  Training and Teaching Others (imp:3.94 lvl:3.62) — Identifying the educational needs of others, developing formal educational or tr
  Analyzing Data or Information (imp:3.93 lvl:3.55) — Identifying the underlying principles, reasons, or facts of information by break
  Communicating with People Outside the Organization (imp:3.85 lvl:3.68) — Communicating with people outside the organization, representing the organizatio
  Resolving Conflicts and Negotiating with Others (imp:3.85 lvl:4.09) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Establishing and Maintaining Interpersonal Relationships (imp:3.72 lvl:4.53) — Developing constructive and cooperative working relationships with others, and m
  Identifying Objects, Actions, and Events (imp:3.41 lvl:2.55) — Identifying information by categorizing, estimating, recognizing differences or 
  Judging the Qualities of Objects, Services, or People (imp:3.40 lvl:2.71) — Assessing the value, importance, or quality of things or people.
  Developing and Building Teams (imp:3.40 lvl:2.45) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Scheduling Work and Activities (imp:3.30 lvl:2.51) — Scheduling events, programs, and activities, as well as the work of others.
  Thinking Creatively (imp:3.23 lvl:3.13) — Developing, designing, or creating new applications, ideas, relationships, syste
  Assisting and Caring for Others (imp:3.15 lvl:3.09) — Providing personal assistance, medical attention, emotional support, or other pe
  Interpreting the Meaning of Information for Others (imp:3.13 lvl:2.83) — Translating or explaining what information means and how it can be used.
  Coordinating the Work and Activities of Others (imp:3.13 lvl:2.86) — Getting members of a group to work together to accomplish tasks.
  Selling or Influencing Others (imp:3.08 lvl:2.87) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.05 lvl:2.52) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Inspecting Equipment, Structures, or Materials (imp:3.04 lvl:2.47) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Providing Consultation and Advice to Others (imp:2.99 lvl:2.53) — Providing guidance and expert advice to management or other groups on technical,
  Developing Objectives and Strategies (imp:2.88 lvl:2.38) — Establishing long-range objectives and specifying the strategies and actions to 
  Performing for or Working Directly with the Public (imp:2.82 lvl:2.45) — Performing for people or dealing directly with the public. This includes serving
  Controlling Machines and Processes (imp:2.81 lvl:2.52) — Using either control mechanisms or direct physical activity to operate machines 
  Coaching and Developing Others (imp:2.76 lvl:2.59) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Monitoring and Controlling Resources (imp:2.49 lvl:2.35) — Monitoring and controlling resources and overseeing the spending of money.
  Handling and Moving Objects (imp:2.45 lvl:2.32) — Using hands and arms in handling, installing, positioning, and moving materials,
  Performing General Physical Activities (imp:2.28 lvl:2.13) — Performing general physical activities includes doing activities that require co
  Repairing and Maintaining Mechanical Equipment (imp:2.14) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.08) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Guiding, Directing, and Motivating Subordinates (imp:2.07) — Providing guidance and direction to subordinates, including setting performance 
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.91) — Providing documentation, detailed instructions, drawings, or specifications to t
  Staffing Organizational Units (imp:1.88) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Repairing and Maintaining Electronic Equipment (imp:1.71) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,

--- WORK STYLES ---
  Attention to Detail (imp:2.34) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Dependability (imp:2.22) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Dependability (imp:2.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Cooperation (imp:1.67) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Integrity (imp:1.66) — A tendency to be honest and ethical at work.
  Social Orientation (imp:1.58) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness (imp:1.23) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Self-Control (imp:1.16) — A tendency to remain calm and composed and to manage emotions effectively in res
  Sincerity (imp:1.14) — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy (imp:1.10) — A tendency to show concern for others and be sensitive to others' needs and feel
  Optimism (imp:1.04) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Attention to Detail (imp:1.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Stress Tolerance (imp:1.00) — A tendency to cope and function effectively in stressful situations at work.
  Perseverance (imp:0.88) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Achievement Orientation (imp:0.71) — A tendency to establish and maintain personally challenging work-related goals, 
  Self-Confidence (imp:0.62) — A tendency to believe in one's work-related capabilities and ability to control 
  Humility (imp:0.61) — A tendency to be modest and humble when interacting with others at work.
  Adaptability (imp:0.57) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Initiative (imp:0.49) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Innovation (imp:0.11) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Integrity () — A tendency to be honest and ethical at work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Tolerance for Ambiguity (imp:-0.03) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Intellectual Curiosity (imp:-0.12) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Leadership Orientation (imp:-0.34) — A tendency to lead, take charge, offer opinions, and provide direction at work.

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.50 lvl:3.25) — Actively looking for ways to help people.
  Judgment and Decision Making (imp:3.12 lvl:2.75) — Considering the relative costs and benefits of potential actions to choose the m
  Social Perceptiveness (imp:3.00 lvl:3.00) — Being aware of others' reactions and understanding why they react as they do.
  Coordination (imp:3.00 lvl:3.00) — Adjusting actions in relation to others' actions.
  Persuasion (imp:3.00 lvl:3.00) — Persuading others to change their minds or behavior.
  Negotiation (imp:2.88 lvl:2.88) — Bringing others together and trying to reconcile differences.
  Complex Problem Solving (imp:2.88 lvl:2.62) — Identifying complex problems and reviewing related information to develop and ev
  Time Management (imp:2.88 lvl:2.75) — Managing one's own time and the time of others.
  Instructing (imp:2.38 lvl:2.00) — Teaching others how to do something.
  Quality Control Analysis (imp:2.25 lvl:2.25) — Conducting tests and inspections of products, services, or processes to evaluate
  Systems Analysis (imp:2.25 lvl:2.00) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.12 lvl:2.12) — Identifying measures or indicators of system performance and the actions needed 
  Management of Personnel Resources (imp:2.12 lvl:1.62) — Motivating, developing, and directing people as they work, identifying the best 
  Management of Material Resources (imp:1.75 lvl:1.25) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Operations Monitoring (imp:1.62 lvl:0.88) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Operation and Control (imp:1.62 lvl:0.75) — Controlling operations of equipment or systems.
  Management of Financial Resources (imp:1.62 lvl:1.12) — Determining how money will be spent to get the work done, and accounting for the
  Operations Analysis (imp:1.50 lvl:0.75) — Analyzing needs and product requirements to create a design.
  Troubleshooting (imp:1.50 lvl:0.50) — Determining causes of operating errors and deciding what to do about it.
  Programming (imp:1.38 lvl:0.38) — Writing computer programs for various purposes.
  Technology Design (imp:1.25 lvl:0.25) — Generating or adapting equipment and technology to serve user needs.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 75,200
  annual_median    : $46,170
  annual_pct10     : $35,530
  annual_pct25     : $39,660
  annual_pct75     : $54,310
  annual_pct90     : $63,530
  annual_mean      : $48,220
  hourly_median    : $22.20

--- GEOGRAPHIC DISPERSION ---
  highest_state    : Massachusetts ($55,040)
  lowest_state     : Louisiana ($37,520)
  dispersion_ratio : 1.467x

--- TOP STATES BY WAGE (48 total) ---
  Wholesale Trade                          emp:   22,230  median: $  47,510
  Retail Trade                             emp:   15,860  median: $  45,450
  Manufacturing                            emp:   11,930  median: $  47,340
  Administrative and Support and Waste Management and Remediation Services emp:    5,720  median: $  45,850
  Transportation and Warehousing           emp:    5,450  median: $  45,030
  Professional, Scientific, and Technical Services emp:    3,500  median: $  50,340
  Management of Companies and Enterprises  emp:    2,100  median: $  46,340
  Other Services (except Public Administration) emp:    2,070  median: $  42,560
  Information                              emp:    1,620  median: $  56,430
  Real Estate and Rental and Leasing       emp:    1,010  median: $  41,010

--- TOP INDUSTRIES BY EMPLOYMENT (19 total) ---
  Wholesale Trade                          emp:   22,230  median: $  47,510
  Retail Trade                             emp:   15,860  median: $  45,450
  Manufacturing                            emp:   11,930  median: $  47,340
  Administrative and Support and Waste Management and Remediation Services emp:    5,720  median: $  45,850
  Transportation and Warehousing           emp:    5,450  median: $  45,030
  Professional, Scientific, and Technical Services emp:    3,500  median: $  50,340
  Management of Companies and Enterprises  emp:    2,100  median: $  46,340
  Other Services (except Public Administration) emp:    2,070  median: $  42,560
  Information                              emp:    1,620  median: $  56,430
  Real Estate and Rental and Leasing       emp:    1,010  median: $  41,010

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:26:43.014060Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: Lists of law clerks of the Supreme Court of the United States (similarity: 0.2192)
  URL: https://en.wikipedia.org/wiki/Lists_of_law_clerks_of_the_Supreme_Court_of_the_United_States
  QID: Q6625066
  Extract: The lists of law clerks of the Supreme Court of the United States cover the law clerks who have assisted the justices of the Supreme Court of the United States in various capacities since the first one was hired by Justice Horace Gray in 1882. The list is divided into separate lists for each positio

  Title: Clerks II (similarity: 0.5714)
  URL: https://en.wikipedia.org/wiki/Clerks_II
  QID: Q784514
  Extract: Clerks II is a 2006 American black comedy film written and directed by Kevin Smith. It is the sequel to Clerks (1994) and the sixth feature film to be set in the View Askewniverse. The film stars Brian O'Halloran, Jeff Anderson, Rosario Dawson, Trevor Fehrman, Jennifer Schwalbach Smith, Jason Mewes,

  Title: Camillians (similarity: 0.2727)
  URL: https://en.wikipedia.org/wiki/Camillians
  QID: Q915029
  Extract: The Camillians or Clerics Regular, Ministers to the Sick are a Catholic religious order founded in 1582 by St. Camillus de Lellis (1550–1614). A large red cross was chosen by the founder as the distinguishing badge for the members of the Order to wear upon their black cassocks: this was later adopte

  Title: Theatines (similarity: 0.2857)
  URL: https://en.wikipedia.org/wiki/Theatines
  QID: Q1414924
  Extract: The Theatines, officially named the Congregation of Clerics Regular, are members of a Catholic order of clerics regular of pontifical right for men. The order was founded in virtue of faculties granted by Pope Clement VII on 24 June 1524 in the Brief Exponi Nobis.

  Title: Law clerk (similarity: 0.5714)
  URL: https://en.wikipedia.org/wiki/Law_clerk
  QID: Q883231
  Extract: A law clerk, judicial clerk, or judicial assistant is a person, often a lawyer, who provides direct counsel and assistance to a judge or lawyer by researching issues and drafting legal opinions for cases before the court. Judicial clerks often play significant roles in the formation of case law thro

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong confidence based on comprehensive O*NET data including detailed task descriptions, work activities, and clear industry employment patterns. Education and wage data from BLS provides solid foundation for market intelligence.
inferred_at          : 2026-06-03T22:28:35.958858+00:00
tokens_input         : 4,626
tokens_output        : 4,016
cost_usd             : $0.043083
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No exact Wikipedia match found for Order Clerks occupation, with best semantic neighbor being 'Clerks II' (film) at 0.571 similarity. The occupation lacks comprehensive encyclopedic coverage.

--- PROSE FIELDS ---

ROLE SUMMARY:
Order Clerks receive and process customer orders through mail, phone, fax, and electronic systems, managing order information, pricing, and shipping details. They serve as the operational bridge between customers and fulfillment operations, ensuring accurate order capture and customer communication. This role requires strong attention to detail and customer service skills to maintain order accuracy and customer satisfaction.

DAY IN THE LIFE:
Order Clerks begin their day reviewing incoming orders from multiple channels including phone calls, emails, and electronic ordering systems. They verify customer information, product specifications, and billing details while checking inventory availability and pricing. Throughout the day, they prepare invoices and shipping documents, coordinate with warehouse and shipping departments to expedite orders, and respond to customer inquiries about order status. They also handle customer complaints, file order documentation, and collaborate with production and sales teams to resolve any fulfillment issues.

WHO THRIVES:
Successful Order Clerks excel at conventional, detail-oriented work and possess strong oral and written communication abilities. They demonstrate high dependability and attention to detail, thriving in structured environments where accuracy is paramount. These individuals have strong customer service orientation and can handle multiple tasks simultaneously while maintaining composure when dealing with customer complaints. They work well with computer systems and enjoy the systematic nature of order processing and administrative coordination.

CAREER ENTRY:
Most Order Clerks enter with a high school diploma or equivalent (63% of workers), with many also holding post-secondary certificates (24.2%). The role requires minimal preparation as it falls in Job Zone 2, meaning workers can typically begin with basic on-the-job training. Previous customer service or administrative experience is valuable but not always required.

CAREER TRAJECTORY:
Order Clerks can advance to supervisory roles in order processing departments or transition to related positions like Customer Service Representatives, Production Planning Clerks, or Sales Representatives. Some may specialize in specific industries or move into procurement, inventory management, or operations coordination roles with additional training and experience.

MARKET INTELLIGENCE:
Order Clerks earn a median annual wage of $46,170 according to BLS OEWS May 2025, with the salary range spanning from $35,530 to $63,530 for the 10th to 90th percentiles. Total employment stands at 75,200 workers nationally, with significant geographic wage variation from Louisiana ($37,520) to Massachusetts ($55,040), representing a 1.47x difference. The largest employment concentrations are in Wholesale Trade (22,230), Retail Trade (15,860), and Manufacturing (11,930) industries, reflecting the role's importance across commerce sectors.

AUTOMATION OUTLOOK:
Order processing faces moderate automation pressure as electronic ordering systems and automated inventory management reduce manual data entry tasks. However, the customer communication, problem-solving, and coordination aspects of the role provide some protection against full automation in the near term.

--- REASONED EDGES ---
  [skill_overlap] Customer Service Representatives (43-4051.00) — confidence:high
    reasoning: Both roles share high importance ratings for Active Listening (4.0), Speaking (3.9), and Customer Service knowledge (4.4), with similar customer interaction requirements.
    data: Active Listening imp:4.0
    data: Speaking imp:3.9
    data: Customer Service knowledge imp:4.4
  [task_similarity] Shipping, Receiving, and Inventory Clerks (43-5071.00) — confidence:high
    reasoning: Both roles involve order verification, inventory coordination, and shipping documentation as evidenced by shared work activities in Processing Information and Performing Administrative Activities.
    data: Processing Information imp:4.5
    data: Performing Administrative Activities imp:4.4
    data: Primary-Short relationship
  [riasec_cluster] Billing and Posting Clerks (43-3021.00) — confidence:medium
    reasoning: Both roles show strong Conventional orientation (C:6.97) and similar administrative work involving documentation, record-keeping, and financial transaction processing.
    data: RIASEC C:6.97
    data: Primary-Long relationship
    data: Invoice preparation tasks
  [knowledge_overlap] Production, Planning, and Expediting Clerks (43-5061.00) — confidence:high
    reasoning: Shared high importance in Production and Processing knowledge (4.2) and similar coordination activities with production and shipping departments.
    data: Production and Processing knowledge imp:4.2
    data: Primary-Short relationship
    data: Coordination with production teams
  [job_zone] Office Clerks, General (43-9061.00) — confidence:medium
    reasoning: Both are Job Zone 2 positions requiring similar educational preparation and share administrative work activities and conventional work orientation.
    data: Job Zone 2
    data: Administrative activities
    data: Primary-Long relationship

--- NORMALIZER SIGNALS ---
  match_keywords   : ['order clerk', 'order processing', 'order entry', 'purchase order', 'customer orders', 'order management', 'order fulfillment', 'sales order']
  exclude_keywords : ['inventory', 'warehouse', 'shipping', 'receiving', 'billing']
  title_patterns   : ['Order Clerk', 'Order Entry Clerk', 'Order Processor', 'Purchase Order Clerk', 'Sales Order Clerk']
  common_variations: ['Ad Taker', 'Classified Ad Clerk', 'Order Entry Specialist', 'Customer Order Clerk', 'Order Processing Clerk', 'Purchase Order Coordinator', 'Sales Order Representative', 'Order Management Clerk']

total_terms    : 40
top_words      : ['tendency', 'others', 'equipment', 'customer', 'clerks', 'principles', 'customers', 'services', 'includes', 'materials', 'control', 'objects', 'orders', 'production', 'ideas', 'activities', 'management', 'problems', 'techniques', 'body']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01571  onet_dimensions      onet_dimensions:100%
others                     38  0.01421  onet_dimensions      onet_dimensions:100%
equipment                  23  0.00860  onet_dimensions      onet_dimensions:100%
customer                   19  0.00711  inference            inference:63%  onet_dimensions:21%  onet_tasks:11%
clerks                     17  0.00636  inference            inference:53%  wikipedia:47%
principles                 16  0.00598  onet_dimensions      onet_dimensions:100%
customers                  12  0.00449  onet_tasks           onet_tasks:42%  onet_dimensions:25%  dwas:25%
services                   12  0.00449  onet_dimensions      onet_dimensions:50%  onet_tasks:25%  dwas:25%
includes                   12  0.00449  onet_dimensions      onet_dimensions:100%
materials                  12  0.00449  onet_dimensions      onet_dimensions:83%  dwas:17%
control                    12  0.00449  onet_dimensions      onet_dimensions:100%
objects                    12  0.00449  onet_dimensions      onet_dimensions:100%
orders                     11  0.00411  onet_tasks           onet_tasks:64%  inference:27%  onet_dimensions:9%
production                 11  0.00411  onet_dimensions      onet_dimensions:73%  inference:18%  onet_tasks:9%
ideas                      11  0.00411  onet_dimensions      onet_dimensions:100%
activities                 11  0.00411  onet_dimensions      onet_dimensions:82%  dwas:18%
management                 10  0.00374  onet_dimensions      onet_dimensions:70%  inference:20%  onet_tasks:10%
problems                   10  0.00374  onet_dimensions      onet_dimensions:90%  dwas:10%
techniques                 10  0.00374  onet_dimensions      onet_dimensions:100%
body                       10  0.00374  onet_dimensions      onet_dimensions:100%
orientation                10  0.00374  onet_dimensions      onet_dimensions:90%  inference:10%
shipping                    9  0.00337  onet_tasks           onet_tasks:44%  inference:33%  dwas:22%
processing                  9  0.00337  onet_dimensions      onet_dimensions:44%  inference:33%  onet_tasks:22%
procedures                  9  0.00337  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
needs                       9  0.00337  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
resources                   9  0.00337  onet_dimensions      onet_dimensions:100%
events                      9  0.00337  onet_dimensions      onet_dimensions:89%  wikipedia:11%
quickly                     9  0.00337  onet_dimensions      onet_dimensions:100%
needed                      8  0.00299  onet_dimensions      onet_dimensions:88%  onet_tasks:12%
attention                   8  0.00299  onet_dimensions      onet_dimensions:75%  inference:25%
written                     8  0.00299  onet_dimensions      onet_dimensions:75%  wikipedia:12%  inference:12%
monitoring                  8  0.00299  onet_dimensions      onet_dimensions:100%
problem                     8  0.00299  onet_dimensions      onet_dimensions:88%  inference:12%
rules                       8  0.00299  onet_dimensions      onet_dimensions:100%
standards                   8  0.00299  onet_dimensions      onet_dimensions:100%
electronic                  8  0.00299  onet_dimensions      onet_dimensions:62%  inference:38%
administrative              8  0.00299  onet_dimensions      onet_dimensions:50%  inference:25%  dwas:12%
operations                  8  0.00299  onet_dimensions      onet_dimensions:75%  inference:25%
actions                     8  0.00299  onet_dimensions      onet_dimensions:100%
performing                  8  0.00299  onet_dimensions      onet_dimensions:100%