Cargo and Freight Agents begin their day by reviewing incoming shipment schedules and coordinating with carriers to arrange pickup and delivery of freight. They negotiate transport arrangements with shipping companies while preparing bills of lading, invoices, and other required documentation. Throughout the day, they track delivery progress of active shipments, estimate freight rates, and maintain detailed records of all goods shipped, received, and stored. When problems arise, they contact vendors or claims departments to resolve issues, inspect incoming items against invoices, and arrange insurance coverage for valuable cargo. They frequently communicate with external parties to coordinate shipping activities and may need to retrieve stored items or trace lost shipments.
Individuals who excel as Cargo and Freight Agents possess strong conventional tendencies with attention to detail and systematic approach to documentation and record-keeping. They demonstrate excellent oral and written communication skills, as they frequently negotiate with carriers and coordinate with multiple parties throughout the shipping process. Successful agents are dependable and adaptable, able to solve problems quickly when shipments encounter delays or issues. They have strong organizational skills to manage multiple shipments simultaneously and the ability to work under time pressure in fast-paced terminal environments.
Cargo and Freight Agents face moderate automation risk as routine documentation tasks and shipment tracking increasingly move to automated systems. However, the role's emphasis on negotiation, problem-solving, and coordination with external parties provides protection against full automation. The need for human judgment in resolving shipping problems, arranging insurance coverage, and adapting to unexpected logistics challenges will likely maintain demand for human agents in the near term.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| tendency | 42 | 0.0146 | onet dimensi 100% | |
| others | 39 | 0.0136 | onet dimensi 97% wikipedia 3% | |
| freight | 32 | 0.0112 | inference 47% wikipedia 41% | |
| equipment | 31 | 0.0108 | onet dimensi 74% dwas 19% | |
| shipping | 24 | 0.0084 | dwas 33% onet tasks 29% | |
| goods | 22 | 0.0077 | onet tasks 41% wikipedia 23% | |
| materials | 19 | 0.0066 | onet dimensi 53% dwas 37% | |
| cargo | 18 | 0.0063 | inference 50% wikipedia 33% | |
| principles | 16 | 0.0056 | onet dimensi 100% | |
| activities | 14 | 0.0049 | onet dimensi 64% dwas 21% | |
| objects | 14 | 0.0049 | onet dimensi 86% dwas 14% | |
| problems | 13 | 0.0045 | onet dimensi 69% inference 23% | |
| control | 12 | 0.0042 | onet dimensi 100% | |
| includes | 12 | 0.0042 | onet dimensi 100% | |
| hand | 11 | 0.0038 | onet dimensi 64% onet tasks 36% | |
| ideas | 11 | 0.0038 | onet dimensi 100% | |
| techniques | 10 | 0.0035 | onet dimensi 100% | |
| quickly | 10 | 0.0035 | onet dimensi 90% inference 10% | |
| body | 10 | 0.0035 | onet dimensi 100% | |
| agents | 10 | 0.0035 | inference 90% wikipedia 10% | |
| transport | 9 | 0.0031 | wikipedia 56% onet tasks 22% | |
| shipments | 9 | 0.0031 | inference 56% onet tasks 22% | |
| machines | 9 | 0.0031 | onet dimensi 78% onet tasks 22% | |
| transportation | 9 | 0.0031 | inference 67% onet tasks 11% | |
| procedures | 9 | 0.0031 | onet dimensi 89% inference 11% | |
| human | 9 | 0.0031 | onet dimensi 78% inference 22% | |
| management | 9 | 0.0031 | onet dimensi 78% inference 22% | |
| resources | 9 | 0.0031 | onet dimensi 100% | |
| products | 9 | 0.0031 | onet dimensi 56% dwas 33% | |
| orientation | 9 | 0.0031 | onet dimensi 100% |
Provenance Window — Full Source Record · 43-5011.00 · Cargo and Freight Agents 7 source blocks · click to expand
[Core] [52% incumbents] Negotiate and arrange transport of goods with shipping or freight companies. DWAs: Negotiate financial arrangements. | Coordinate operational activities. [Core] [52% incumbents] Determine method of shipment and prepare bills of lading, invoices, and other shipping documents. DWAs: Analyze shipping information to make routing decisions. [Core] [52% incumbents] Track delivery progress of shipments. DWAs: Track goods or materials. [Core] [52% incumbents] Estimate freight or postal rates and record shipment costs and weights. DWAs: Calculate shipping costs. [Core] [52% incumbents] Keep records of all goods shipped, received, and stored. DWAs: Record shipping information. [Core] [52% incumbents] Retrieve stored items and trace lost shipments as necessary. DWAs: Track goods or materials. [Supplemental] [52% incumbents] Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations. DWAs: Maintain operational records. [Supplemental] [52% incumbents] Arrange insurance coverage for goods. DWAs: Arrange insurance coverage. [Supplemental] [52% incumbents] Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs. DWAs: Coordinate shipping activities with external parties. [Supplemental] [52% incumbents] Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods. DWAs: Inspect items for damage or defects. | Inspect shipments to ensure correct order fulfillment. [Supplemental] [52% incumbents] Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely. DWAs: Load materials or equipment. | Unload materials or equipment. [Supplemental] [52% incumbents] Pack goods for shipping, using tools such as staplers, strapping machines, and hammers. DWAs: Package objects for shipping. [Supplemental] [52% incumbents] Attach address labels, identification codes, and shipping instructions to containers. DWAs: Attach identification information to products, items or containers. [Supplemental] [52% incumbents] Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools. DWAs: Load materials or equipment. [Core] [51% incumbents] Advise clients on transportation and payment methods. DWAs: Recommend packing or shipping methods. [Core] [51% incumbents] Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery. DWAs: Provide notifications to customers or patrons. [Supplemental] [51% incumbents] Install straps, braces, and padding to loads to prevent shifting or damage during shipment. DWAs: Package objects for shipping. [Supplemental] [51% incumbents] Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. DWAs: Verify shipping documentation. [Supplemental] [51% incumbents] Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment. DWAs: Operate vehicles or material-moving equipment. [Supplemental] [51% incumbents] Assemble containers and crates used to transport items, such as machines or vehicles. DWAs: Assemble wood products. [Supplemental] [51% incumbents] Maintain a supply of packing materials. DWAs: Maintain inventories of materials, equipment, or products. [Supplemental] [50% incumbents] Coordinate and supervise activities of workers engaged in packing and shipping merchandise. DWAs: Supervise clerical or administrative personnel. [Supplemental] [50% incumbents] Direct or participate in cargo loading to ensure completeness of load and even distribution of weight. DWAs: Load materials or equipment. | Manage clerical or administrative activities. [Core] [49% incumbents] Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods. DWAs: Enter information into databases or software programs.
--- SKILLS --- Speaking (imp:3.62 lvl:3.00) — Talking to others to convey information effectively. Active Listening (imp:3.50 lvl:3.00) — Giving full attention to what other people are saying, taking time to understand Reading Comprehension (imp:3.25 lvl:3.12) — Understanding written sentences and paragraphs in work-related documents. Critical Thinking (imp:3.25 lvl:3.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Writing (imp:3.00 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc Monitoring (imp:3.00 lvl:3.12) — Monitoring/Assessing performance of yourself, other individuals, or organization Active Learning (imp:2.75 lvl:2.75) — Understanding the implications of new information for both current and future pr Mathematics (imp:2.25 lvl:2.50) — Using mathematics to solve problems. Learning Strategies (imp:2.00 lvl:1.88) — Selecting and using training/instructional methods and procedures appropriate fo Science (imp:1.00) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Transportation (imp:4.57 lvl:4.58) — Knowledge of principles and methods for moving people or goods by air, rail, sea Geography (imp:4.50 lvl:4.37) — Knowledge of principles and methods for describing the features of land, sea, an Public Safety and Security (imp:4.03 lvl:3.63) — Knowledge of relevant equipment, policies, procedures, and strategies to promote English Language (imp:3.92 lvl:3.10) — Knowledge of the structure and content of the English language including the mea Administration and Management (imp:3.89 lvl:4.23) — Knowledge of business and management principles involved in strategic planning, Education and Training (imp:3.47 lvl:3.39) — Knowledge of principles and methods for curriculum and training design, teaching Law and Government (imp:3.45 lvl:3.55) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Telecommunications (imp:3.43 lvl:1.95) — Knowledge of transmission, broadcasting, switching, control, and operation of te Administrative (imp:3.38 lvl:3.79) — Knowledge of administrative and office procedures and systems such as word proce Customer and Personal Service (imp:3.38 lvl:3.62) — Knowledge of principles and processes for providing customer and personal servic Communications and Media (imp:3.00 lvl:2.73) — Knowledge of media production, communication, and dissemination techniques and m Production and Processing (imp:2.91 lvl:2.55) — Knowledge of raw materials, production processes, quality control, costs, and ot Economics and Accounting (imp:2.80 lvl:2.43) — Knowledge of economic and accounting principles and practices, the financial mar Sales and Marketing (imp:2.76 lvl:2.67) — Knowledge of principles and methods for showing, promoting, and selling products Mathematics (imp:2.72 lvl:3.08) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Mechanical (imp:2.59 lvl:2.73) — Knowledge of machines and tools, including their designs, uses, repair, and main Computers and Electronics (imp:2.46 lvl:2.87) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Personnel and Human Resources (imp:2.44 lvl:1.91) — Knowledge of principles and procedures for personnel recruitment, selection, tra Engineering and Technology (imp:2.43 lvl:2.32) — Knowledge of the practical application of engineering science and technology. Th Building and Construction (imp:1.96 lvl:1.55) — Knowledge of materials, methods, and the tools involved in the construction or r Psychology (imp:1.95 lvl:1.58) — Knowledge of human behavior and performance; individual differences in ability, Foreign Language (imp:1.85 lvl:1.83) — Knowledge of the structure and content of a foreign (non-English) language inclu Sociology and Anthropology (imp:1.69 lvl:1.53) — Knowledge of group behavior and dynamics, societal trends and influences, human Biology (imp:1.66) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Therapy and Counseling (imp:1.65 lvl:1.27) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r History and Archeology (imp:1.64 lvl:1.26) — Knowledge of historical events and their causes, indicators, and effects on civi Food Production (imp:1.63 lvl:1.09) — Knowledge of techniques and equipment for planting, growing, and harvesting food Design (imp:1.40) — Knowledge of design techniques, tools, and principles involved in production of Chemistry (imp:1.37) — Knowledge of the chemical composition, structure, and properties of substances a Medicine and Dentistry (imp:1.27) — Knowledge of the information and techniques needed to diagnose and treat human i Fine Arts (imp:1.27) — Knowledge of the theory and techniques required to compose, produce, and perform Physics (imp:1.10 lvl:0.49) — Knowledge and prediction of physical principles, laws, their interrelationships, Philosophy and Theology (imp:1.10) — Knowledge of different philosophical systems and religions. This includes their --- ABILITIES --- Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through Oral Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde Written Comprehension (imp:3.88 lvl:3.75) — The ability to read and understand information and ideas presented in writing. Near Vision (imp:3.25 lvl:3.12) — The ability to see details at close range (within a few feet of the observer). Written Expression (imp:3.12 lvl:3.12) — The ability to communicate information and ideas in writing so others will under Problem Sensitivity (imp:3.12 lvl:3.00) — The ability to tell when something is wrong or is likely to go wrong. It does no Deductive Reasoning (imp:3.00 lvl:3.00) — The ability to apply general rules to specific problems to produce answers that Inductive Reasoning (imp:3.00 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion Category Flexibility (imp:3.00 lvl:3.12) — The ability to generate or use different sets of rules for combining or grouping Selective Attention (imp:3.00 lvl:3.00) — The ability to concentrate on a task over a period of time without being distrac Speech Recognition (imp:3.00 lvl:3.00) — The ability to identify and understand the speech of another person. Speech Clarity (imp:3.00 lvl:3.00) — The ability to speak clearly so others can understand you. Information Ordering (imp:2.88 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according Flexibility of Closure (imp:2.88 lvl:2.38) — The ability to identify or detect a known pattern (a figure, object, word, or so Perceptual Speed (imp:2.88 lvl:2.75) — The ability to quickly and accurately compare similarities and differences among Number Facility (imp:2.75 lvl:2.62) — The ability to add, subtract, multiply, or divide quickly and correctly. Time Sharing (imp:2.75 lvl:2.75) — The ability to shift back and forth between two or more activities or sources of Fluency of Ideas (imp:2.38 lvl:2.50) — The ability to come up with a number of ideas about a topic (the number of ideas Mathematical Reasoning (imp:2.38 lvl:2.50) — The ability to choose the right mathematical methods or formulas to solve a prob Far Vision (imp:2.38 lvl:2.75) — The ability to see details at a distance. Originality (imp:2.25 lvl:2.25) — The ability to come up with unusual or clever ideas about a given topic or situa Visualization (imp:2.25 lvl:2.00) — The ability to imagine how something will look after it is moved around or when Auditory Attention (imp:2.25 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra Memorization (imp:2.12 lvl:2.12) — The ability to remember information such as words, numbers, pictures, and proced Speed of Closure (imp:2.12 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea Finger Dexterity (imp:2.12 lvl:2.12) — The ability to make precisely coordinated movements of the fingers of one or bot Visual Color Discrimination (imp:2.12 lvl:2.00) — The ability to match or detect differences between colors, including shades of c Depth Perception (imp:2.00 lvl:1.25) — The ability to judge which of several objects is closer or farther away from you Hearing Sensitivity (imp:2.00 lvl:1.75) — The ability to detect or tell the differences between sounds that vary in pitch Arm-Hand Steadiness (imp:1.88 lvl:1.25) — The ability to keep your hand and arm steady while moving your arm or while hold Manual Dexterity (imp:1.88 lvl:1.38) — The ability to quickly move your hand, your hand together with your arm, or your Control Precision (imp:1.88 lvl:1.25) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Multilimb Coordination (imp:1.75 lvl:1.12) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Reaction Time (imp:1.75 lvl:1.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Static Strength (imp:1.75 lvl:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Spatial Orientation (imp:1.62 lvl:0.75) — The ability to know your location in relation to the environment or to know wher Response Orientation (imp:1.62 lvl:0.88) — The ability to choose quickly between two or more movements in response to two o Rate Control (imp:1.62 lvl:0.75) — The ability to time your movements or the movement of a piece of equipment in an Wrist-Finger Speed (imp:1.62 lvl:0.75) — The ability to make fast, simple, repeated movements of the fingers, hands, and Explosive Strength (imp:1.62 lvl:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping Dynamic Strength (imp:1.62 lvl:0.88) — The ability to exert muscle force repeatedly or continuously over time. This inv Trunk Strength (imp:1.62 lvl:1.12) — The ability to use your abdominal and lower back muscles to support part of the Stamina (imp:1.62 lvl:0.75) — The ability to exert yourself physically over long periods of time without getti Extent Flexibility (imp:1.62 lvl:1.12) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Gross Body Coordination (imp:1.62 lvl:0.62) — The ability to coordinate the movement of your arms, legs, and torso together wh Peripheral Vision (imp:1.62 lvl:0.75) — The ability to see objects or movement of objects to one's side when the eyes ar Gross Body Equilibrium (imp:1.50 lvl:0.50) — The ability to keep or regain your body balance or stay upright when in an unsta Night Vision (imp:1.50 lvl:0.62) — The ability to see under low-light conditions. Glare Sensitivity (imp:1.50 lvl:0.62) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:1.50 lvl:0.62) — The ability to tell the direction from which a sound originated. Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs. Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo --- WORK ACTIVITIES --- Getting Information (imp:4.13 lvl:3.76) — Observing, receiving, and otherwise obtaining information from all relevant sour Making Decisions and Solving Problems (imp:3.87 lvl:3.97) — Analyzing information and evaluating results to choose the best solution and sol Documenting/Recording Information (imp:3.87 lvl:3.89) — Entering, transcribing, recording, storing, or maintaining information in writte Handling and Moving Objects (imp:3.60 lvl:4.38) — Using hands and arms in handling, installing, positioning, and moving materials, Judging the Qualities of Objects, Services, or People (imp:3.45 lvl:3.34) — Assessing the value, importance, or quality of things or people. Monitoring Processes, Materials, or Surroundings (imp:3.44 lvl:3.39) — Monitoring and reviewing information from materials, events, or the environment, Controlling Machines and Processes (imp:3.44 lvl:3.28) — Using either control mechanisms or direct physical activity to operate machines Communicating with People Outside the Organization (imp:3.42 lvl:3.87) — Communicating with people outside the organization, representing the organizatio Establishing and Maintaining Interpersonal Relationships (imp:3.41 lvl:4.35) — Developing constructive and cooperative working relationships with others, and m Identifying Objects, Actions, and Events (imp:3.39 lvl:3.13) — Identifying information by categorizing, estimating, recognizing differences or Evaluating Information to Determine Compliance with Standards (imp:3.38 lvl:3.46) — Using relevant information and individual judgment to determine whether events o Communicating with Supervisors, Peers, or Subordinates (imp:3.32 lvl:3.52) — Providing information to supervisors, co-workers, and subordinates by telephone, Resolving Conflicts and Negotiating with Others (imp:3.32 lvl:3.28) — Handling complaints, settling disputes, and resolving grievances and conflicts, Operating Vehicles, Mechanized Devices, or Equipment (imp:3.22 lvl:3.12) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s Inspecting Equipment, Structures, or Materials (imp:3.21 lvl:2.67) — Inspecting equipment, structures, or materials to identify the cause of errors o Performing General Physical Activities (imp:3.21 lvl:3.19) — Performing general physical activities includes doing activities that require co Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:3.17 lvl:3.01) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Processing Information (imp:3.14 lvl:3.18) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Working with Computers (imp:3.14 lvl:2.60) — Using computers and computer systems (including hardware and software) to progra Thinking Creatively (imp:3.09 lvl:3.22) — Developing, designing, or creating new applications, ideas, relationships, syste Repairing and Maintaining Mechanical Equipment (imp:3.02 lvl:3.43) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Organizing, Planning, and Prioritizing Work (imp:2.99 lvl:3.08) — Developing specific goals and plans to prioritize, organize, and accomplish your Performing for or Working Directly with the Public (imp:2.95 lvl:3.09) — Performing for people or dealing directly with the public. This includes serving Interpreting the Meaning of Information for Others (imp:2.92 lvl:2.76) — Translating or explaining what information means and how it can be used. Analyzing Data or Information (imp:2.89 lvl:2.34) — Identifying the underlying principles, reasons, or facts of information by break Updating and Using Relevant Knowledge (imp:2.76 lvl:3.14) — Keeping up-to-date technically and applying new knowledge to your job. Selling or Influencing Others (imp:2.69 lvl:2.64) — Convincing others to buy merchandise/goods or to otherwise change their minds or Developing Objectives and Strategies (imp:2.68 lvl:2.44) — Establishing long-range objectives and specifying the strategies and actions to Scheduling Work and Activities (imp:2.66 lvl:2.83) — Scheduling events, programs, and activities, as well as the work of others. Performing Administrative Activities (imp:2.59 lvl:2.45) — Performing day-to-day administrative tasks such as maintaining information files Coordinating the Work and Activities of Others (imp:2.51 lvl:2.89) — Getting members of a group to work together to accomplish tasks. Providing Consultation and Advice to Others (imp:2.50 lvl:2.28) — Providing guidance and expert advice to management or other groups on technical, Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:2.48 lvl:2.50) — Providing documentation, detailed instructions, drawings, or specifications to t Guiding, Directing, and Motivating Subordinates (imp:2.32 lvl:2.34) — Providing guidance and direction to subordinates, including setting performance Repairing and Maintaining Electronic Equipment (imp:2.29 lvl:2.21) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Coaching and Developing Others (imp:2.20 lvl:2.42) — Identifying the developmental needs of others and coaching, mentoring, or otherw Training and Teaching Others (imp:2.18) — Identifying the educational needs of others, developing formal educational or tr Assisting and Caring for Others (imp:2.14 lvl:1.77) — Providing personal assistance, medical attention, emotional support, or other pe Monitoring and Controlling Resources (imp:1.99 lvl:1.95) — Monitoring and controlling resources and overseeing the spending of money. Staffing Organizational Units (imp:1.95 lvl:1.18) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ Developing and Building Teams (imp:1.93) — Encouraging and building mutual trust, respect, and cooperation among team membe --- WORK STYLES --- Dependability (imp:2.65) — A tendency to be reliable, responsible, and consistent in meeting work-related o Attention to Detail (imp:2.37) — A tendency to be detail-oriented, organized, and thorough in completing work. Dependability (imp:2.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Integrity (imp:1.73) — A tendency to be honest and ethical at work. Adaptability (imp:1.41) — A tendency to be open to and comfortable with change, new experiences, or ideas Cooperation (imp:1.38) — A tendency to be pleasant, helpful, and willing to assist others at work. Cautiousness (imp:1.32) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Self-Control (imp:1.31) — A tendency to remain calm and composed and to manage emotions effectively in res Stress Tolerance (imp:1.29) — A tendency to cope and function effectively in stressful situations at work. Social Orientation (imp:1.27) — A tendency to seek out, enjoy, and be energized by social interaction at work. Self-Confidence (imp:1.18) — A tendency to believe in one's work-related capabilities and ability to control Achievement Orientation (imp:1.16) — A tendency to establish and maintain personally challenging work-related goals, Perseverance (imp:1.15) — A tendency to exhibit determination and resolve to perform or complete tasks in Initiative (imp:1.10) — A tendency to be proactive and take on extra responsibilities and tasks that may Attention to Detail (imp:1.00) — A tendency to be detail-oriented, organized, and thorough in completing work. Tolerance for Ambiguity (imp:0.97) — A tendency to be comfortable with ambiguity and uncertainty at work. Optimism (imp:0.69) — A tendency to exhibit a positive attitude and positive emotions at work, even un Sincerity (imp:0.65) — A tendency to be genuine and sincere in interactions with others at work, withou Leadership Orientation (imp:0.52) — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility (imp:0.47) — A tendency to be modest and humble when interacting with others at work. Empathy (imp:0.35) — A tendency to show concern for others and be sensitive to others' needs and feel Intellectual Curiosity (imp:0.33) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Innovation (imp:0.07) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work. Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work. Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res --- TRANSFERABLE SKILLS --- Negotiation (imp:3.12 lvl:3.12) — Bringing others together and trying to reconcile differences. Time Management (imp:3.12 lvl:3.00) — Managing one's own time and the time of others. Social Perceptiveness (imp:3.00 lvl:3.00) — Being aware of others' reactions and understanding why they react as they do. Coordination (imp:3.00 lvl:3.00) — Adjusting actions in relation to others' actions. Service Orientation (imp:3.00 lvl:3.00) — Actively looking for ways to help people. Complex Problem Solving (imp:3.00 lvl:2.88) — Identifying complex problems and reviewing related information to develop and ev Persuasion (imp:2.88 lvl:2.88) — Persuading others to change their minds or behavior. Judgment and Decision Making (imp:2.75 lvl:2.75) — Considering the relative costs and benefits of potential actions to choose the m Instructing (imp:2.50 lvl:2.50) — Teaching others how to do something. Operations Monitoring (imp:2.38 lvl:1.62) — Watching gauges, dials, or other indicators to make sure a machine is working pr Quality Control Analysis (imp:2.25 lvl:2.00) — Conducting tests and inspections of products, services, or processes to evaluate Systems Analysis (imp:2.25 lvl:2.12) — Determining how a system should work and how changes in conditions, operations, Management of Material Resources (imp:2.12 lvl:1.38) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Management of Personnel Resources (imp:2.12 lvl:2.25) — Motivating, developing, and directing people as they work, identifying the best Operations Analysis (imp:2.00 lvl:1.38) — Analyzing needs and product requirements to create a design. Troubleshooting (imp:2.00 lvl:1.38) — Determining causes of operating errors and deciding what to do about it. Systems Evaluation (imp:2.00 lvl:2.12) — Identifying measures or indicators of system performance and the actions needed Equipment Selection (imp:1.62 lvl:0.75) — Determining the kind of tools and equipment needed to do a job. Operation and Control (imp:1.62 lvl:1.25) — Controlling operations of equipment or systems. Equipment Maintenance (imp:1.62 lvl:0.62) — Performing routine maintenance on equipment and determining when and what kind o Repairing (imp:1.50 lvl:0.50) — Repairing machines or systems using the needed tools. Technology Design (imp:1.38 lvl:0.38) — Generating or adapting equipment and technology to serve user needs. Programming (imp:1.38 lvl:0.38) — Writing computer programs for various purposes. Management of Financial Resources (imp:1.38 lvl:0.38) — Determining how money will be spent to get the work done, and accounting for the Installation (imp:1.12 lvl:0.25) — Installing equipment, machines, wiring, or programs to meet specifications.
--- NATIONAL WAGES --- total_employment : 97,670 annual_median : $52,260 annual_pct10 : $38,340 annual_pct25 : $45,710 annual_pct75 : $63,390 annual_pct90 : $79,810 annual_mean : $57,230 hourly_median : $25.13 --- GEOGRAPHIC DISPERSION --- highest_state : District of Columbia ($76,250) lowest_state : Puerto Rico ($28,600) dispersion_ratio : 2.666x --- TOP STATES BY WAGE (51 total) --- Transportation and Warehousing emp: 89,580 median: $ 52,260 Professional, Scientific, and Technical Services emp: 3,320 median: $ 49,510 Management of Companies and Enterprises emp: 2,420 median: $ 53,320 Administrative and Support and Waste Management and Remediation Services emp: 800 median: $ 54,390 Wholesale Trade emp: 780 median: $ 60,520 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 300 median: $ 66,560 Manufacturing emp: 160 median: $ 58,080 Retail Trade emp: 80 median: $ 58,230 --- TOP INDUSTRIES BY EMPLOYMENT (8 total) --- Transportation and Warehousing emp: 89,580 median: $ 52,260 Professional, Scientific, and Technical Services emp: 3,320 median: $ 49,510 Management of Companies and Enterprises emp: 2,420 median: $ 53,320 Administrative and Support and Waste Management and Remediation Services emp: 800 median: $ 54,390 Wholesale Trade emp: 780 median: $ 60,520 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 300 median: $ 66,560 Manufacturing emp: 160 median: $ 58,080 Retail Trade emp: 80 median: $ 58,230
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:27:53.162589Z --- SEMANTIC NEIGHBORS (5) --- Title: Freight forwarder (similarity: 0.4878) URL: https://en.wikipedia.org/wiki/Freight_forwarder QID: Q840850 Extract: A freight forwarder or forwarding agent is a person or a company who co-ordinates and organizes the movement of shipments on behalf of a shipper by liaising with carriers. The carriers may use a variety of shipping modes, including ships, airplanes, trucks, and railroads, and often use multiple mode Title: HAFFA (similarity: 0.1379) URL: https://en.wikipedia.org/wiki/HAFFA QID: Q5628895 Extract: The Hong Kong Association of Freight Forwarding & Logistics Ltd (HAFFA) is a non-profit organization which promotes, protects and develops the carriage of goods generally, and the businesses of cargo forwarding agents and logistics service providers in particular. Title: Freight broker (similarity: 0.4737) URL: https://en.wikipedia.org/wiki/Freight_broker QID: Q65090774 Extract: A freight broker is an intermediary between a shipper and a freight service provider. Freight brokers can specialize in certain types of freight, such as equipment hauling on lowboys, oversize, bulk tanker, auto, or other types of freight transportation. Title: Freight transport (similarity: 0.5366) URL: https://en.wikipedia.org/wiki/Freight_transport QID: Q651658 Extract: Freight transport, also referred to as freight forwarding, is the physical process of transporting commercial products and merchandise goods and cargo. The term shipping originally referred to transport by sea but in American English, it has been extended to refer to transport by land or air as well Title: Cargo ship (similarity: 0.4118) URL: https://en.wikipedia.org/wiki/Cargo_ship QID: Q105999 Extract: A cargo ship or freighter is a merchant ship designed to transport goods, commodities, and materials across seas and oceans to help others, or to ship to stores. These ships form the backbone of international trade, carrying the majority of global freight by volume. Cargo ships vary widely in size a
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Strong O*NET data with detailed task descriptions, clear skill requirements, and robust wage data from BLS OEWS May 2025. The occupation has well-defined boundaries and distinct responsibilities within the transportation sector.
inferred_at : 2026-06-03T22:32:52.099823+00:00
tokens_input : 4,551
tokens_output : 4,302
cost_usd : $0.047599
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No exact Wikipedia match exists, but related articles on freight forwarding and freight brokerage provide context for understanding the broader logistics coordination role. The closest semantic match with 'Freight transport' (0.537 similarity) indicates the occupation operates within the physical freight movement ecosystem.
--- PROSE FIELDS ---
ROLE SUMMARY:
Cargo and Freight Agents coordinate and expedite the movement of goods through transportation terminals and shipping facilities, serving as operational intermediaries between customers and carriers. They prepare shipping documents, track shipments, negotiate with carriers, and ensure regulatory compliance throughout the freight movement process. These professionals work primarily in airline terminals, trucking facilities, train yards, and shipping docks to maintain the flow of commercial cargo.
DAY IN THE LIFE:
Cargo and Freight Agents begin their day by reviewing incoming shipment schedules and coordinating with carriers to arrange pickup and delivery of freight. They negotiate transport arrangements with shipping companies while preparing bills of lading, invoices, and other required documentation. Throughout the day, they track delivery progress of active shipments, estimate freight rates, and maintain detailed records of all goods shipped, received, and stored. When problems arise, they contact vendors or claims departments to resolve issues, inspect incoming items against invoices, and arrange insurance coverage for valuable cargo. They frequently communicate with external parties to coordinate shipping activities and may need to retrieve stored items or trace lost shipments.
WHO THRIVES:
Individuals who excel as Cargo and Freight Agents possess strong conventional tendencies with attention to detail and systematic approach to documentation and record-keeping. They demonstrate excellent oral and written communication skills, as they frequently negotiate with carriers and coordinate with multiple parties throughout the shipping process. Successful agents are dependable and adaptable, able to solve problems quickly when shipments encounter delays or issues. They have strong organizational skills to manage multiple shipments simultaneously and the ability to work under time pressure in fast-paced terminal environments.
CAREER ENTRY:
Most Cargo and Freight Agents enter the field with a bachelor's degree (30.8%) or some college coursework (19.1%), while 18.1% hold post-secondary certificates in relevant areas such as transportation or logistics. Employers typically provide on-the-job training covering transportation regulations, documentation procedures, and company-specific systems. Prior experience in customer service, warehousing, or administrative roles provides valuable background for understanding operational processes and customer interaction requirements.
CAREER TRAJECTORY:
Career advancement typically leads to supervisory positions such as Aircraft Cargo Handling Supervisor or advancement into specialized roles like Customs Broker requiring additional licensing. Many agents transition into freight forwarding operations or logistics coordination roles with increased responsibility for route planning and carrier relationships. The foundational knowledge of transportation systems and regulatory requirements opens pathways into supply chain management, import/export operations, or transportation planning roles.
MARKET INTELLIGENCE:
According to BLS OEWS May 2025 data, Cargo and Freight Agents earn a median annual wage of $52,260, with the range spanning from $38,340 to $79,810 (10th to 90th percentile). Employment totals 97,670 positions nationally, with significant geographic variation - District of Columbia offers the highest wages at $76,250 while Puerto Rico shows the lowest at $28,600, representing a 2.67x ratio. The vast majority of positions (89,580) are concentrated in Transportation and Warehousing industries, with smaller numbers in Professional Services (3,320) and Management companies (2,420). Demand remains steady as global trade continues to drive freight movement requirements.
AUTOMATION OUTLOOK:
Cargo and Freight Agents face moderate automation risk as routine documentation tasks and shipment tracking increasingly move to automated systems. However, the role's emphasis on negotiation, problem-solving, and coordination with external parties provides protection against full automation. The need for human judgment in resolving shipping problems, arranging insurance coverage, and adapting to unexpected logistics challenges will likely maintain demand for human agents in the near term.
--- REASONED EDGES ---
[career_pathway] Freight Forwarders (43-5011.01) — confidence:high
reasoning: Freight Forwarders represent a specialized advancement path with similar transportation knowledge but greater focus on international shipping coordination.
data: Transportation knowledge (4.6)
data: Administration and Management knowledge (4.2)
data: Negotiation skills (3.1)
[task_similarity] Shipping, Receiving, and Inventory Clerks (43-5071.00) — confidence:high
reasoning: Both roles involve documenting/recording information (3.9), handling and moving objects (3.6), and inspecting items against documentation.
data: Documenting/Recording Information (3.9)
data: Handling and Moving Objects (3.6)
data: Attention to Detail work style
[knowledge_overlap] Customs Brokers (13-1041.08) — confidence:high
reasoning: Customs Brokers share essential Law and Government knowledge (3.5) and Transportation expertise (4.6) required for international freight movement.
data: Law and Government knowledge (3.5)
data: Transportation knowledge (4.6)
data: Administration and Management (3.9)
[skill_overlap] Dispatchers, Except Police, Fire, and Ambulance (43-5032.00) — confidence:medium
reasoning: Both roles require coordination skills (3.0), monitoring processes (3.4), and telecommunication knowledge for managing logistics operations.
data: Coordination skills (3.0)
data: Monitoring Processes (3.4)
data: Telecommunications knowledge (3.4)
[riasec_cluster] Order Clerks (43-4151.00) — confidence:medium
reasoning: Both occupy the conventional RIASEC cluster with strong documentation focus and customer service orientation in commercial environments.
data: Conventional RIASEC profile (6.32)
data: Service Orientation (3.0)
data: Customer interaction emphasis
[career_pathway] Aircraft Cargo Handling Supervisors (53-1041.00) — confidence:high
reasoning: Aircraft Cargo Handling Supervisors represent a direct supervisory advancement path within the same transportation sector with similar knowledge requirements.
data: Transportation knowledge overlap
data: Public Safety and Security knowledge (4.0)
data: Leadership progression
--- NORMALIZER SIGNALS ---
match_keywords : ['cargo agent', 'freight agent', 'shipping coordinator', 'freight coordinator', 'cargo coordinator', 'export specialist', 'freight booker', 'cargo customer service']
exclude_keywords : ['pilot', 'driver', 'mechanic', 'warehouse worker', 'loader']
title_patterns : ['*cargo*agent*', '*freight*agent*', '*export*coordinator*', '*cargo*specialist*', '*freight*coordinator*']
common_variations: ['air cargo agent', 'freight booking agent', 'cargo customer service agent', 'export compliance specialist', 'freight router', 'cargo warehouse agent', 'container coordinator', 'air freight coordinator']
total_terms : 40 top_words : ['tendency', 'others', 'freight', 'equipment', 'shipping', 'goods', 'materials', 'cargo', 'principles', 'activities', 'objects', 'problems', 'control', 'includes', 'hand', 'ideas', 'techniques', 'quickly', 'body', 'agents'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── tendency 42 0.01464 onet_dimensions onet_dimensions:100% others 39 0.01359 onet_dimensions onet_dimensions:97% wikipedia:3% freight 32 0.01115 inference inference:47% wikipedia:41% onet_tasks:12% equipment 31 0.01081 onet_dimensions onet_dimensions:74% dwas:19% onet_tasks:3% shipping 24 0.00836 dwas dwas:33% onet_tasks:29% inference:29% goods 22 0.00767 onet_tasks onet_tasks:41% wikipedia:23% onet_dimensions:18% materials 19 0.00662 onet_dimensions onet_dimensions:53% dwas:37% onet_tasks:5% cargo 18 0.00627 inference inference:50% wikipedia:33% onet_tasks:17% principles 16 0.00558 onet_dimensions onet_dimensions:100% activities 14 0.00488 onet_dimensions onet_dimensions:64% dwas:21% onet_tasks:7% objects 14 0.00488 onet_dimensions onet_dimensions:86% dwas:14% problems 13 0.00453 onet_dimensions onet_dimensions:69% inference:23% onet_tasks:8% control 12 0.00418 onet_dimensions onet_dimensions:100% includes 12 0.00418 onet_dimensions onet_dimensions:100% hand 11 0.00383 onet_dimensions onet_dimensions:64% onet_tasks:36% ideas 11 0.00383 onet_dimensions onet_dimensions:100% techniques 10 0.00349 onet_dimensions onet_dimensions:100% quickly 10 0.00349 onet_dimensions onet_dimensions:90% inference:10% body 10 0.00349 onet_dimensions onet_dimensions:100% agents 10 0.00349 inference inference:90% wikipedia:10% transport 9 0.00314 wikipedia wikipedia:56% onet_tasks:22% inference:22% shipments 9 0.00314 inference inference:56% onet_tasks:22% dwas:11% machines 9 0.00314 onet_dimensions onet_dimensions:78% onet_tasks:22% transportation 9 0.00314 inference inference:67% onet_tasks:11% onet_dimensions:11% procedures 9 0.00314 onet_dimensions onet_dimensions:89% inference:11% human 9 0.00314 onet_dimensions onet_dimensions:78% inference:22% management 9 0.00314 onet_dimensions onet_dimensions:78% inference:22% resources 9 0.00314 onet_dimensions onet_dimensions:100% products 9 0.00314 onet_dimensions onet_dimensions:56% dwas:33% wikipedia:11% orientation 9 0.00314 onet_dimensions onet_dimensions:100% movement 9 0.00314 onet_dimensions onet_dimensions:44% inference:44% wikipedia:11% arrange 8 0.00279 onet_tasks onet_tasks:50% inference:25% onet_dimensions:12% shipment 8 0.00279 onet_tasks onet_tasks:50% wikipedia:25% inference:25% documentation 8 0.00279 inference inference:50% onet_tasks:12% onet_dimensions:12% understanding 8 0.00279 onet_dimensions onet_dimensions:75% inference:25% needs 8 0.00279 onet_dimensions onet_dimensions:100% monitoring 8 0.00279 onet_dimensions onet_dimensions:100% problem 8 0.00279 onet_dimensions onet_dimensions:88% inference:12% rules 8 0.00279 onet_dimensions onet_dimensions:100% moving 8 0.00279 onet_dimensions onet_dimensions:88% dwas:12%