[Core] [97% incumbents] Obtain signatures from recipients of registered or special delivery mail.
  DWAs: Obtain written authorization to perform activities.

[Supplemental] [97% incumbents] Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  DWAs: Refer customers to appropriate personnel. | Respond to customer problems or complaints.

[Supplemental] [97% incumbents] Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  DWAs: Assist individuals with paperwork.

[Supplemental] [97% incumbents] Rent post office boxes to customers.
  DWAs: Sell products or services.

[Supplemental] [97% incumbents] Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  DWAs: Load materials or equipment.

[Core] [96% incumbents] Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  DWAs: Weigh parcels to determine shipping costs. | Calculate shipping costs.

[Core] [96% incumbents] Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  DWAs: Verify shipping documentation.

[Core] [96% incumbents] Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  DWAs: Sort mail.

[Core] [96% incumbents] Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  DWAs: Explain regulations, policies, or procedures.

[Core] [96% incumbents] Transport mail from one work station to another.
  DWAs: Deliver items.

[Supplemental] [96% incumbents] Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  DWAs: Sell products or services. | Collect deposits, payments or fees.

[Supplemental] [96% incumbents] Keep money drawers in order, and record and balance daily transactions.
  DWAs: Maintain financial or account records.

[Supplemental] [96% incumbents] Register, certify, and insure letters and parcels.
  DWAs: Arrange insurance coverage. | Prepare outgoing mail.

[Supplemental] [96% incumbents] Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  DWAs: Store items.

[Supplemental] [96% incumbents] Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  DWAs: Assist individuals with paperwork.

[Supplemental] [96% incumbents] Cash money orders.
  DWAs: Execute sales or other financial transactions.

[Supplemental] [96% incumbents] Order retail items and other supplies for office use.
  DWAs: Order materials, supplies, or equipment.

[Supplemental] [95% incumbents] Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  DWAs: Prepare documentation for contracts, transactions, or regulatory compliance.

[Supplemental] [95% incumbents] Receive letters and parcels, and place mail into bags.
  DWAs: Receive shipments.

[EMERGING:New] Stock lobby with retail merchandise.

--- SKILLS ---
  Active Listening (imp:3.38 lvl:3.12) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:3.25 lvl:3.00) — Talking to others to convey information effectively.
  Reading Comprehension (imp:3.12 lvl:3.12) — Understanding written sentences and paragraphs in work-related documents.
  Critical Thinking (imp:3.00 lvl:3.25) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Monitoring (imp:3.00 lvl:2.50) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Writing (imp:2.88 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc
  Mathematics (imp:2.75 lvl:2.50) — Using mathematics to solve problems.
  Active Learning (imp:2.62 lvl:2.00) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.12 lvl:2.00) — Selecting and using training/instructional methods and procedures appropriate fo
  Science (imp:1.00) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:3.96 lvl:4.10) — Knowledge of principles and processes for providing customer and personal servic
  English Language (imp:3.40 lvl:3.45) — Knowledge of the structure and content of the English language including the mea
  Mathematics (imp:3.35 lvl:3.18) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Sales and Marketing (imp:3.03 lvl:2.98) — Knowledge of principles and methods for showing, promoting, and selling products
  Administrative (imp:3.02 lvl:3.58) — Knowledge of administrative and office procedures and systems such as word proce
  Computers and Electronics (imp:3.00 lvl:3.59) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Transportation (imp:3.00 lvl:3.07) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Administration and Management (imp:2.94 lvl:2.97) — Knowledge of business and management principles involved in strategic planning, 
  Public Safety and Security (imp:2.92 lvl:2.45) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Production and Processing (imp:2.82 lvl:2.75) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Education and Training (imp:2.66 lvl:2.82) — Knowledge of principles and methods for curriculum and training design, teaching
  Personnel and Human Resources (imp:2.39 lvl:2.00) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Psychology (imp:2.37 lvl:1.80) — Knowledge of human behavior and performance; individual differences in ability, 
  Economics and Accounting (imp:2.33 lvl:2.07) — Knowledge of economic and accounting principles and practices, the financial mar
  Mechanical (imp:2.20 lvl:1.60) — Knowledge of machines and tools, including their designs, uses, repair, and main
  Communications and Media (imp:2.16 lvl:1.88) — Knowledge of media production, communication, and dissemination techniques and m
  Telecommunications (imp:2.12 lvl:1.70) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Law and Government (imp:2.03 lvl:1.92) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Sociology and Anthropology (imp:1.86 lvl:1.47) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Engineering and Technology (imp:1.84 lvl:1.36) — Knowledge of the practical application of engineering science and technology. Th
  Geography (imp:1.75 lvl:1.63) — Knowledge of principles and methods for describing the features of land, sea, an
  Design (imp:1.60 lvl:0.99) — Knowledge of design techniques, tools, and principles involved in production of 
  Therapy and Counseling (imp:1.55 lvl:1.19) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Philosophy and Theology (imp:1.53 lvl:1.38) — Knowledge of different philosophical systems and religions. This includes their 
  Physics (imp:1.51 lvl:1.04) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Chemistry (imp:1.44 lvl:0.93) — Knowledge of the chemical composition, structure, and properties of substances a
  Foreign Language (imp:1.44 lvl:0.65) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Medicine and Dentistry (imp:1.43 lvl:0.53) — Knowledge of the information and techniques needed to diagnose and treat human i
  Building and Construction (imp:1.34) — Knowledge of materials, methods, and the tools involved in the construction or r
  History and Archeology (imp:1.18 lvl:0.31) — Knowledge of historical events and their causes, indicators, and effects on civi
  Food Production (imp:1.17) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Biology (imp:1.12) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Fine Arts (imp:1.11) — Knowledge of the theory and techniques required to compose, produce, and perform

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:3.75) — The ability to listen to and understand information and ideas presented through 
  Oral Expression (imp:3.88 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Near Vision (imp:3.50 lvl:3.62) — The ability to see details at close range (within a few feet of the observer).
  Written Comprehension (imp:3.38 lvl:3.25) — The ability to read and understand information and ideas presented in writing.
  Speech Recognition (imp:3.38 lvl:3.12) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.38 lvl:3.12) — The ability to speak clearly so others can understand you.
  Deductive Reasoning (imp:3.12 lvl:3.00) — The ability to apply general rules to specific problems to produce answers that 
  Information Ordering (imp:3.12 lvl:2.88) — The ability to arrange things or actions in a certain order or pattern according
  Category Flexibility (imp:3.12 lvl:2.75) — The ability to generate or use different sets of rules for combining or grouping
  Manual Dexterity (imp:3.12 lvl:2.88) — The ability to quickly move your hand, your hand together with your arm, or your
  Trunk Strength (imp:3.12 lvl:2.88) — The ability to use your abdominal and lower back muscles to support part of the 
  Problem Sensitivity (imp:3.00 lvl:2.88) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Inductive Reasoning (imp:3.00 lvl:3.00) — The ability to combine pieces of information to form general rules or conclusion
  Mathematical Reasoning (imp:3.00 lvl:2.12) — The ability to choose the right mathematical methods or formulas to solve a prob
  Number Facility (imp:3.00 lvl:2.88) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Perceptual Speed (imp:3.00 lvl:2.75) — The ability to quickly and accurately compare similarities and differences among
  Selective Attention (imp:3.00 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Arm-Hand Steadiness (imp:3.00 lvl:2.75) — The ability to keep your hand and arm steady while moving your arm or while hold
  Finger Dexterity (imp:3.00 lvl:2.88) — The ability to make precisely coordinated movements of the fingers of one or bot
  Written Expression (imp:2.88 lvl:2.75) — The ability to communicate information and ideas in writing so others will under
  Far Vision (imp:2.88 lvl:2.75) — The ability to see details at a distance.
  Speed of Closure (imp:2.75 lvl:2.12) — The ability to quickly make sense of, combine, and organize information into mea
  Time Sharing (imp:2.75 lvl:2.75) — The ability to shift back and forth between two or more activities or sources of
  Static Strength (imp:2.75 lvl:2.62) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Extent Flexibility (imp:2.75 lvl:2.62) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Flexibility of Closure (imp:2.62 lvl:2.50) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Multilimb Coordination (imp:2.50 lvl:2.12) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Stamina (imp:2.50 lvl:1.75) — The ability to exert yourself physically over long periods of time without getti
  Auditory Attention (imp:2.50 lvl:2.25) — The ability to focus on a single source of sound in the presence of other distra
  Memorization (imp:2.25 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced
  Control Precision (imp:2.25 lvl:2.12) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Visualization (imp:2.12 lvl:2.00) — The ability to imagine how something will look after it is moved around or when 
  Dynamic Strength (imp:2.12 lvl:2.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Gross Body Coordination (imp:2.12 lvl:2.12) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Visual Color Discrimination (imp:2.12 lvl:2.00) — The ability to match or detect differences between colors, including shades of c
  Hearing Sensitivity (imp:2.12 lvl:1.75) — The ability to detect or tell the differences between sounds that vary in pitch 
  Fluency of Ideas (imp:2.00 lvl:2.00) — The ability to come up with a number of ideas about a topic (the number of ideas
  Originality (imp:2.00 lvl:1.88) — The ability to come up with unusual or clever ideas about a given topic or situa
  Depth Perception (imp:2.00 lvl:1.75) — The ability to judge which of several objects is closer or farther away from you
  Wrist-Finger Speed (imp:1.88 lvl:1.00) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Speed of Limb Movement (imp:1.88 lvl:1.25) — The ability to quickly move the arms and legs.
  Gross Body Equilibrium (imp:1.88 lvl:1.12) — The ability to keep or regain your body balance or stay upright when in an unsta
  Rate Control (imp:1.62 lvl:0.75) — The ability to time your movements or the movement of a piece of equipment in an
  Reaction Time (imp:1.62 lvl:0.75) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Explosive Strength (imp:1.62 lvl:0.75) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Response Orientation (imp:1.25 lvl:0.38) — The ability to choose quickly between two or more movements in response to two o
  Glare Sensitivity (imp:1.25 lvl:0.38) — The ability to see objects in the presence of a glare or bright lighting.
  Spatial Orientation (imp:1.12 lvl:0.12) — The ability to know your location in relation to the environment or to know wher
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Performing for or Working Directly with the Public (imp:4.00 lvl:4.05) — Performing for people or dealing directly with the public. This includes serving
  Getting Information (imp:3.98 lvl:3.47) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Identifying Objects, Actions, and Events (imp:3.95 lvl:3.82) — Identifying information by categorizing, estimating, recognizing differences or 
  Evaluating Information to Determine Compliance with Standards (imp:3.84 lvl:3.76) — Using relevant information and individual judgment to determine whether events o
  Communicating with Supervisors, Peers, or Subordinates (imp:3.83 lvl:4.01) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Handling and Moving Objects (imp:3.72 lvl:4.88) — Using hands and arms in handling, installing, positioning, and moving materials,
  Working with Computers (imp:3.66 lvl:3.10) — Using computers and computer systems (including hardware and software) to progra
  Processing Information (imp:3.65 lvl:3.83) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Updating and Using Relevant Knowledge (imp:3.61 lvl:4.26) — Keeping up-to-date technically and applying new knowledge to your job.
  Communicating with People Outside the Organization (imp:3.61 lvl:3.72) — Communicating with people outside the organization, representing the organizatio
  Establishing and Maintaining Interpersonal Relationships (imp:3.59 lvl:4.55) — Developing constructive and cooperative working relationships with others, and m
  Documenting/Recording Information (imp:3.47 lvl:2.99) — Entering, transcribing, recording, storing, or maintaining information in writte
  Interpreting the Meaning of Information for Others (imp:3.41 lvl:3.04) — Translating or explaining what information means and how it can be used.
  Making Decisions and Solving Problems (imp:3.40 lvl:3.16) — Analyzing information and evaluating results to choose the best solution and sol
  Performing General Physical Activities (imp:3.32 lvl:3.18) — Performing general physical activities includes doing activities that require co
  Selling or Influencing Others (imp:3.30 lvl:3.49) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Organizing, Planning, and Prioritizing Work (imp:3.28 lvl:3.56) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Monitoring Processes, Materials, or Surroundings (imp:3.23 lvl:3.26) — Monitoring and reviewing information from materials, events, or the environment,
  Judging the Qualities of Objects, Services, or People (imp:3.16 lvl:2.94) — Assessing the value, importance, or quality of things or people.
  Resolving Conflicts and Negotiating with Others (imp:3.05 lvl:3.15) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Training and Teaching Others (imp:2.99 lvl:2.91) — Identifying the educational needs of others, developing formal educational or tr
  Analyzing Data or Information (imp:2.98 lvl:2.43) — Identifying the underlying principles, reasons, or facts of information by break
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.93 lvl:2.68) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Performing Administrative Activities (imp:2.90 lvl:2.48) — Performing day-to-day administrative tasks such as maintaining information files
  Providing Consultation and Advice to Others (imp:2.84 lvl:2.99) — Providing guidance and expert advice to management or other groups on technical,
  Coordinating the Work and Activities of Others (imp:2.77 lvl:2.22) — Getting members of a group to work together to accomplish tasks.
  Developing and Building Teams (imp:2.77 lvl:2.05) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Inspecting Equipment, Structures, or Materials (imp:2.70 lvl:2.41) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Coaching and Developing Others (imp:2.60 lvl:2.62) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Thinking Creatively (imp:2.55 lvl:2.19) — Developing, designing, or creating new applications, ideas, relationships, syste
  Controlling Machines and Processes (imp:2.55 lvl:2.28) — Using either control mechanisms or direct physical activity to operate machines 
  Assisting and Caring for Others (imp:2.53 lvl:2.23) — Providing personal assistance, medical attention, emotional support, or other pe
  Scheduling Work and Activities (imp:2.41 lvl:2.19) — Scheduling events, programs, and activities, as well as the work of others.
  Monitoring and Controlling Resources (imp:2.38 lvl:1.82) — Monitoring and controlling resources and overseeing the spending of money.
  Guiding, Directing, and Motivating Subordinates (imp:2.31 lvl:1.94) — Providing guidance and direction to subordinates, including setting performance 
  Developing Objectives and Strategies (imp:2.26 lvl:1.76) — Establishing long-range objectives and specifying the strategies and actions to 
  Operating Vehicles, Mechanized Devices, or Equipment (imp:2.22 lvl:1.90) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Staffing Organizational Units (imp:2.03 lvl:1.04) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Repairing and Maintaining Electronic Equipment (imp:1.88 lvl:1.38) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Repairing and Maintaining Mechanical Equipment (imp:1.76 lvl:1.02) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.57 lvl:0.84) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Dependability (imp:2.46) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:2.41) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Dependability (imp:2.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Integrity (imp:1.99) — A tendency to be honest and ethical at work.
  Cooperation (imp:1.57) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Cautiousness (imp:1.53) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Self-Control (imp:1.43) — A tendency to remain calm and composed and to manage emotions effectively in res
  Social Orientation (imp:1.29) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Stress Tolerance (imp:1.14) — A tendency to cope and function effectively in stressful situations at work.
  Attention to Detail (imp:1.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Optimism (imp:0.98) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Perseverance (imp:0.79) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Sincerity (imp:0.78) — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy (imp:0.73) — A tendency to show concern for others and be sensitive to others' needs and feel
  Humility (imp:0.70) — A tendency to be modest and humble when interacting with others at work.
  Achievement Orientation (imp:0.66) — A tendency to establish and maintain personally challenging work-related goals, 
  Self-Confidence (imp:0.60) — A tendency to believe in one's work-related capabilities and ability to control 
  Adaptability (imp:0.30) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Initiative (imp:0.11) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work.
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Integrity () — A tendency to be honest and ethical at work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Intellectual Curiosity (imp:-0.22) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Leadership Orientation (imp:-0.38) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Innovation (imp:-0.66) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Tolerance for Ambiguity (imp:-0.67) — A tendency to be comfortable with ambiguity and uncertainty at work.

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.12 lvl:3.00) — Actively looking for ways to help people.
  Social Perceptiveness (imp:3.00 lvl:2.38) — Being aware of others' reactions and understanding why they react as they do.
  Time Management (imp:3.00 lvl:2.62) — Managing one's own time and the time of others.
  Judgment and Decision Making (imp:2.88 lvl:2.12) — Considering the relative costs and benefits of potential actions to choose the m
  Coordination (imp:2.75 lvl:2.25) — Adjusting actions in relation to others' actions.
  Complex Problem Solving (imp:2.75 lvl:2.50) — Identifying complex problems and reviewing related information to develop and ev
  Persuasion (imp:2.62 lvl:2.50) — Persuading others to change their minds or behavior.
  Negotiation (imp:2.25 lvl:2.00) — Bringing others together and trying to reconcile differences.
  Management of Personnel Resources (imp:2.12 lvl:2.00) — Motivating, developing, and directing people as they work, identifying the best 
  Instructing (imp:2.00 lvl:2.00) — Teaching others how to do something.
  Operations Monitoring (imp:2.00 lvl:1.62) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Quality Control Analysis (imp:2.00 lvl:2.00) — Conducting tests and inspections of products, services, or processes to evaluate
  Systems Analysis (imp:2.00 lvl:1.88) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.00 lvl:1.25) — Identifying measures or indicators of system performance and the actions needed 
  Troubleshooting (imp:1.88 lvl:1.50) — Determining causes of operating errors and deciding what to do about it.
  Management of Financial Resources (imp:1.88 lvl:1.62) — Determining how money will be spent to get the work done, and accounting for the
  Management of Material Resources (imp:1.88 lvl:1.25) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Operation and Control (imp:1.75 lvl:1.00) — Controlling operations of equipment or systems.
  Programming (imp:1.62 lvl:0.62) — Writing computer programs for various purposes.
  Operations Analysis (imp:1.50 lvl:0.50) — Analyzing needs and product requirements to create a design.
  Technology Design (imp:1.50 lvl:0.50) — Generating or adapting equipment and technology to serve user needs.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 73,720
  annual_median    : $62,130
  annual_pct10     : $42,600
  annual_pct25     : $56,740
  annual_pct75     : $70,890
  annual_pct90     : $75,030
  annual_mean      : $61,860
  hourly_median    : $29.87

--- GEOGRAPHIC DISPERSION ---
  highest_state    : Guam ($68,810)
  lowest_state     : Alaska ($57,820)
  dispersion_ratio : 1.190x

--- TOP STATES BY WAGE (54 total) ---
  Transportation and Warehousing           emp:   73,720  median: $  62,130

--- TOP INDUSTRIES BY EMPLOYMENT (1 total) ---
  Transportation and Warehousing           emp:   73,720  median: $  62,130

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:29:15.064449Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: American Postal Workers Union (similarity: 0.4000)
  URL: https://en.wikipedia.org/wiki/American_Postal_Workers_Union
  QID: Q4744714
  Extract: The American Postal Workers Union (APWU) is a labor union in the United States. It represents over 200,000 employees and retirees of the United States Postal Service who belong to the Clerk, Maintenance, Motor Vehicle, and Support Services divisions. It also represents approximately 2,000 private-se

  Title: United States Postal Service (similarity: 0.5714)
  URL: https://en.wikipedia.org/wiki/United_States_Postal_Service
  QID: Q668687
  Extract: The United States Postal Service is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the United States, its insular areas and associated states. It is one of a few government agencies explicitly authorized by the Consti

  Title: 6888th Central Postal Directory Battalion (similarity: 0.3226)
  URL: https://en.wikipedia.org/wiki/6888th_Central_Postal_Directory_Battalion
  QID: Q22665686
  Extract: The 6888th Central Postal Directory Battalion, nicknamed the "Six Triple Eight", was a predominantly-Black, multi-ethnic battalion of the US Women's Army Corps (WAC) that managed postal services. The 6888th had 855 women and was led by Major Charity Adams. It was the only Black and multi-ethnic US W

  Title: Postal worker (similarity: 0.5294)
  URL: https://en.wikipedia.org/wiki/Postal_worker
  QID: Q7234072
  Extract: A postal worker is one who works for a post office, such as a mail carrier. In the U.S., postal workers are represented by the National Association of Letter Carriers, AFL–CIO, National Postal Mail Handlers Union – NPMHU, the National Association of Rural Letter Carriers and the American Postal Work

  Title: National Postal Transport Association (similarity: 0.3448)
  URL: https://en.wikipedia.org/wiki/National_Postal_Transport_Association
  QID: Q6975012
  Extract: The National Postal Transport Association (NPTA) was a labor union representing workers in the Postal Transportation Service in the United States.

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong confidence supported by comprehensive O*NET task data, detailed BLS wage statistics, and clear USPS organizational context, though limited by absence of specific Wikipedia documentation for this precise role.
inferred_at          : 2026-06-03T22:38:41.563113+00:00
tokens_input         : 4,527
tokens_output        : 4,334
cost_usd             : $0.046161
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No exact Wikipedia match found, though related entries cover the broader United States Postal Service organization and postal worker roles. The closest semantic match discusses general postal workers rather than the specific clerk position.

--- PROSE FIELDS ---

ROLE SUMMARY:
Postal Service Clerks are frontline USPS employees who handle customer transactions, mail processing, and administrative tasks in post office facilities. They sell postage, process packages and letters, provide customer service for postal regulations and procedures, and maintain mail sorting and delivery operations. These clerks serve as the primary interface between the United States Postal Service and the public, requiring strong interpersonal skills and attention to procedural accuracy.

DAY IN THE LIFE:
Postal Service Clerks begin by weighing letters and parcels, computing mailing costs based on weight and destination, and affixing correct postage while ensuring packages meet mailing standards. They sort incoming and outgoing mail by type and destination using both manual methods and electronic sorting equipment. Throughout the day, they assist customers by selling postage stamps, postal cards, and money orders, while answering questions about mail regulations, postage rates, and post office box rentals. They obtain signatures for registered or special delivery mail, respond to customer complaints about mail theft or delivery problems by completing necessary forms, and provide guidance to help the public comply with federal postal regulations. Additional duties include feeding mail through postage canceling devices and transporting mail between work stations.

WHO THRIVES:
Individuals who excel as Postal Service Clerks demonstrate strong conventional work preferences with high dependability and attention to detail, as reflected in the dominant C:6.55 RIASEC profile. They possess excellent oral communication abilities and customer service orientation, enabling effective public interaction while maintaining professional composure during complaint resolution. Successful clerks exhibit methodical thinking patterns for accurate mail sorting and cost calculations, combined with the physical stamina needed for handling and moving objects throughout their shifts. They thrive on routine procedures and regulatory compliance while maintaining flexibility to assist diverse customer needs and adapt to evolving postal technologies.

CAREER ENTRY:
Most Postal Service Clerks enter with a high school diploma or equivalent, representing 67.6% of the workforce, though some positions accept candidates with less than high school education. The role requires Job Zone 2 preparation, indicating minimal pre-employment training with most skills developed through on-the-job instruction and USPS-specific procedures training. Candidates must pass postal service examinations and background checks, with no specialized post-secondary education typically required.

CAREER TRAJECTORY:
Postal Service Clerks can advance within the USPS system to supervisory positions such as Postmasters and Mail Superintendents, or specialize in areas like mail sorting and processing machine operations. Career progression often involves transitioning to mail carrier positions or moving into administrative roles within postal facilities. The federal employment structure provides opportunities for advancement based on experience, performance, and competitive examinations within the postal service hierarchy.

MARKET INTELLIGENCE:
According to BLS OEWS May 2025 data, Postal Service Clerks earn a median annual wage of $62,130 with employment totaling 73,720 positions nationally. The wage range spans from $42,600 at the 10th percentile to $75,030 at the 90th percentile, reflecting federal pay scale structures. Geographic variation is relatively modest with highest wages in Guam at $68,810 and lowest in Alaska at $57,820, showing a 1.19x ratio difference. Employment is concentrated entirely within the Transportation and Warehousing sector, specifically within USPS operations, providing stable federal employment with benefits but limited growth potential due to organizational restructuring and digital communication trends.

AUTOMATION OUTLOOK:
Postal Service Clerks face moderate automation pressure as electronic mail-sorting equipment continues to replace manual sorting tasks and self-service kiosks handle routine transactions like stamp purchases. However, their customer service responsibilities, complaint resolution duties, and complex package processing requirements involving judgment and regulatory compliance provide protection against full automation. The emergence of retail merchandise stocking tasks suggests role expansion beyond traditional postal services to maintain relevance.

--- REASONED EDGES ---
  [career_pathway] Postal Service Mail Carriers (43-5052.00) — confidence:high
    reasoning: Direct career progression within USPS from clerk to carrier roles, sharing mail handling and customer service foundations.
    data: Related occupation Primary-Short classification
    data: Shared mail handling work activities
    data: Similar USPS employment structure
  [skill_overlap] Mail Clerks and Mail Machine Operators, Except Postal Service (43-9051.00) — confidence:high
    reasoning: Identical mail sorting, processing, and handling tasks with transferable equipment operation skills across postal systems.
    data: Primary-Short relationship
    data: Shared mail sorting activities
    data: Similar machine operation requirements
  [task_similarity] Shipping, Receiving, and Inventory Clerks (43-5071.00) — confidence:high
    reasoning: Common package weighing, cost calculation, and shipping documentation verification activities across logistics operations.
    data: Package weighing and cost computation tasks
    data: Documentation verification work activities
    data: Inventory handling similarities
  [riasec_cluster] Office Clerks, General (43-9061.00) — confidence:medium
    reasoning: Both roles exhibit dominant conventional work preferences with administrative task focus and customer service components.
    data: Conventional RIASEC dominance
    data: Administrative work classification
    data: Customer service orientation
  [career_pathway] Postmasters and Mail Superintendents (11-9131.00) — confidence:medium
    reasoning: Natural supervisory advancement path within USPS hierarchy requiring postal operations expertise gained as clerk.
    data: USPS organizational advancement structure
    data: Postal regulations knowledge requirement
    data: Administrative progression pattern

--- NORMALIZER SIGNALS ---
  match_keywords   : ['postal service clerk', 'post office clerk', 'mail clerk', 'postal clerk', 'USPS clerk', 'postal counter clerk', 'postal window clerk', 'postal service worker']
  exclude_keywords : ['mail carrier', 'mail sorter', 'postmaster', 'postal inspector', 'mail processor']
  title_patterns   : ['*postal*clerk*', '*post office*clerk*', '*mail*clerk*', '*USPS*clerk*', '*postal*counter*']
  common_variations: ['Postal Service Clerk', 'Post Office Clerk', 'Mail Service Clerk', 'USPS Window Clerk', 'Postal Counter Clerk', 'Federal Postal Clerk', 'Postal Sales Clerk', 'Mail Transaction Clerk']

total_terms    : 40
top_words      : ['tendency', 'others', 'mail', 'postal', 'equipment', 'service', 'principles', 'procedures', 'objects', 'problems', 'services', 'includes', 'control', 'materials', 'customer', 'ideas', 'united', 'states', 'postage', 'techniques']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01493  onet_dimensions      onet_dimensions:100%
others                     39  0.01386  onet_dimensions      onet_dimensions:97%  wikipedia:3%
mail                       37  0.01315  onet_tasks           onet_tasks:43%  inference:35%  wikipedia:11%
postal                     34  0.01208  inference            inference:56%  wikipedia:41%  onet_tasks:3%
equipment                  27  0.00959  onet_dimensions      onet_dimensions:85%  dwas:7%  inference:7%
service                    22  0.00782  inference            inference:68%  wikipedia:18%  onet_dimensions:9%
principles                 16  0.00569  onet_dimensions      onet_dimensions:100%
procedures                 13  0.00462  onet_dimensions      onet_dimensions:62%  inference:23%  onet_tasks:8%
objects                    13  0.00462  onet_dimensions      onet_dimensions:92%  inference:8%
problems                   12  0.00426  onet_dimensions      onet_dimensions:75%  onet_tasks:8%  dwas:8%
services                   12  0.00426  onet_dimensions      onet_dimensions:50%  dwas:17%  wikipedia:17%
includes                   12  0.00426  onet_dimensions      onet_dimensions:100%
control                    12  0.00426  onet_dimensions      onet_dimensions:100%
materials                  12  0.00426  onet_dimensions      onet_dimensions:83%  dwas:17%
customer                   11  0.00391  inference            inference:55%  onet_dimensions:36%  dwas:9%
ideas                      11  0.00391  onet_dimensions      onet_dimensions:100%
united                     11  0.00391  wikipedia            wikipedia:82%  inference:18%
states                     11  0.00391  wikipedia            wikipedia:82%  inference:18%
postage                    10  0.00355  onet_tasks           onet_tasks:50%  inference:50%
techniques                 10  0.00355  onet_dimensions      onet_dimensions:100%
operations                 10  0.00355  onet_dimensions      onet_dimensions:60%  inference:30%  wikipedia:10%
body                       10  0.00355  onet_dimensions      onet_dimensions:100%
activities                 10  0.00355  onet_dimensions      onet_dimensions:90%  dwas:10%
orientation                10  0.00355  onet_dimensions      onet_dimensions:90%  inference:10%
clerks                     10  0.00355  inference            inference:90%  wikipedia:10%
hand                        9  0.00320  onet_dimensions      onet_dimensions:78%  onet_tasks:22%
needs                       9  0.00320  onet_dimensions      onet_dimensions:89%  inference:11%
providing                   9  0.00320  onet_dimensions      onet_dimensions:78%  wikipedia:11%  inference:11%
standards                   9  0.00320  onet_dimensions      onet_dimensions:89%  inference:11%
moving                      9  0.00320  onet_dimensions      onet_dimensions:78%  inference:22%
resources                   9  0.00320  onet_dimensions      onet_dimensions:100%
quickly                     9  0.00320  onet_dimensions      onet_dimensions:100%
public                      8  0.00284  onet_dimensions      onet_dimensions:50%  inference:38%  onet_tasks:12%
regulations                 8  0.00284  inference            inference:38%  onet_tasks:25%  onet_dimensions:25%
office                      8  0.00284  onet_tasks           onet_tasks:38%  wikipedia:25%  inference:25%
customers                   8  0.00284  onet_tasks           onet_tasks:38%  onet_dimensions:38%  dwas:12%
devices                     8  0.00284  onet_dimensions      onet_dimensions:62%  onet_tasks:25%  inference:12%
letters                     8  0.00284  onet_tasks           onet_tasks:50%  onet_dimensions:25%  inference:25%
costs                       8  0.00284  onet_dimensions      onet_dimensions:50%  dwas:25%  onet_tasks:12%
electronic                  8  0.00284  onet_dimensions      onet_dimensions:62%  inference:25%  onet_tasks:12%