[Core] [167% incumbents] Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  DWAs: Proofread documents, records, or other files to ensure accuracy.

[Core] [167% incumbents] Order and dispense supplies.
  DWAs: Distribute materials to employees or customers. | Order materials, supplies, or equipment.

[Supplemental] [167% incumbents] Arrange conference, meeting, or travel reservations for office personnel.
  DWAs: Schedule operational activities. | Make travel, accommodations, or entertainment arrangements for others.

[Supplemental] [167% incumbents] Develop or maintain internal or external company Web sites.
  DWAs: Develop computer or online applications.

[Core] [166% incumbents] Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  DWAs: Answer telephones to direct calls or provide information.

[Core] [166% incumbents] Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  DWAs: Discuss account status or activity with customers or patrons. | Refer customers to appropriate personnel. | Greet customers, patrons, or visitors.

[Core] [166% incumbents] Create, maintain, and enter information into databases.
  DWAs: Enter information into databases or software programs.

[Core] [166% incumbents] Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  DWAs: Operate office equipment. | Report maintenance or equipment problems to appropriate personnel.

[Core] [166% incumbents] Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  DWAs: Operate communications equipment or systems.

[Core] [166% incumbents] Schedule and confirm appointments for clients, customers, or supervisors.
  DWAs: Schedule appointments.

[Core] [166% incumbents] Maintain scheduling and event calendars.
  DWAs: Schedule appointments.

[Core] [166% incumbents] Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  DWAs: Record information from meetings or other formal proceedings. | Issue documentation or identification to customers or employees. | Distribute materials to employees or customers.

[Core] [166% incumbents] Complete forms in accordance with company procedures.
  DWAs: Prepare documentation for contracts, transactions, or regulatory compliance.

[Core] [166% incumbents] Locate and attach appropriate files to incoming correspondence requiring replies.
  DWAs: Compile data or documentation.

[Core] [166% incumbents] Conduct searches to find needed information, using such sources as the Internet.
  DWAs: Search files, databases or reference materials to obtain needed information.

[Core] [166% incumbents] Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  DWAs: Route mail to correct destinations. | Distribute incoming mail.

[Core] [166% incumbents] Make copies of correspondence or other printed material.
  DWAs: Operate office equipment.

[Core] [166% incumbents] Train and assist staff with computer usage.
  DWAs: Train personnel.

[Core] [166% incumbents] Prepare conference or event materials, such as flyers or invitations.
  DWAs: Prepare informational or reference materials.

[Supplemental] [166% incumbents] Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  DWAs: Execute sales or other financial transactions. | Collect deposits, payments or fees.

[Supplemental] [166% incumbents] Provide services to customers, such as order placement or account information.
  DWAs: Order materials, supplies, or equipment.

[Supplemental] [166% incumbents] Prepare and mail checks.
  DWAs: Execute sales or other financial transactions. | Send information, materials or documentation.

[Supplemental] [166% incumbents] Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  DWAs: Coordinate operational activities.

[Core] [165% incumbents] Use computers for various applications, such as database management or word processing.
  DWAs: Operate computers or computerized equipment.

[Core] [165% incumbents] Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  DWAs: Select resources needed to accomplish tasks. | Record personnel information.

[Supplemental] [165% incumbents] Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  DWAs: Execute sales or other financial transactions.

[Supplemental] [165% incumbents] Supervise other clerical staff and provide training and orientation to new staff.
  DWAs: Supervise clerical or administrative personnel.

[Supplemental] [165% incumbents] Manage projects or contribute to committee or team work.
  DWAs: Manage clerical or administrative activities.

[Core] [164% incumbents] Learn to operate new office technologies as they are developed and implemented.
  DWAs: Maintain current knowledge related to work activities.

[Supplemental] [164% incumbents] Mail newsletters, promotional material, or other information.
  DWAs: Send information, materials or documentation.

[Supplemental] [162% incumbents] Establish work procedures or schedules and keep track of the daily work of clerical staff.
  DWAs: Develop organizational policies or programs. | Prepare employee work schedules.

--- SKILLS ---
  Active Listening (imp:4.00 lvl:3.75) — Giving full attention to what other people are saying, taking time to understand
  Speaking (imp:4.00 lvl:3.62) — Talking to others to convey information effectively.
  Reading Comprehension (imp:3.88 lvl:3.88) — Understanding written sentences and paragraphs in work-related documents.
  Writing (imp:3.75 lvl:3.50) — Communicating effectively in writing as appropriate for the needs of the audienc
  Monitoring (imp:3.12 lvl:3.25) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Critical Thinking (imp:3.00 lvl:3.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:2.88 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Learning Strategies (imp:2.12 lvl:1.88) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.00 lvl:1.62) — Using mathematics to solve problems.
  Science (imp:1.00) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Administrative (imp:4.52 lvl:5.80) — Knowledge of administrative and office procedures and systems such as word proce
  English Language (imp:4.29 lvl:4.25) — Knowledge of the structure and content of the English language including the mea
  Computers and Electronics (imp:3.84 lvl:4.56) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Customer and Personal Service (imp:3.76 lvl:4.36) — Knowledge of principles and processes for providing customer and personal servic
  Administration and Management (imp:3.43 lvl:3.15) — Knowledge of business and management principles involved in strategic planning, 
  Mathematics (imp:2.91 lvl:3.27) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Communications and Media (imp:2.76 lvl:2.47) — Knowledge of media production, communication, and dissemination techniques and m
  Economics and Accounting (imp:2.75 lvl:2.61) — Knowledge of economic and accounting principles and practices, the financial mar
  Personnel and Human Resources (imp:2.73 lvl:2.56) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Public Safety and Security (imp:2.70 lvl:2.34) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  Education and Training (imp:2.56 lvl:2.89) — Knowledge of principles and methods for curriculum and training design, teaching
  Telecommunications (imp:2.48 lvl:1.62) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Law and Government (imp:2.44 lvl:1.98) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Psychology (imp:2.14 lvl:2.04) — Knowledge of human behavior and performance; individual differences in ability, 
  Medicine and Dentistry (imp:2.11 lvl:1.52) — Knowledge of the information and techniques needed to diagnose and treat human i
  Transportation (imp:2.11 lvl:1.67) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Therapy and Counseling (imp:1.94 lvl:1.38) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Sales and Marketing (imp:1.89 lvl:1.94) — Knowledge of principles and methods for showing, promoting, and selling products
  Sociology and Anthropology (imp:1.84 lvl:1.38) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Production and Processing (imp:1.73 lvl:1.46) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Foreign Language (imp:1.63 lvl:1.03) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Philosophy and Theology (imp:1.53 lvl:0.99) — Knowledge of different philosophical systems and religions. This includes their 
  Chemistry (imp:1.52) — Knowledge of the chemical composition, structure, and properties of substances a
  Geography (imp:1.49 lvl:1.06) — Knowledge of principles and methods for describing the features of land, sea, an
  Biology (imp:1.42) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd
  Mechanical (imp:1.41 lvl:0.49) — Knowledge of machines and tools, including their designs, uses, repair, and main
  History and Archeology (imp:1.41 lvl:0.41) — Knowledge of historical events and their causes, indicators, and effects on civi
  Food Production (imp:1.35 lvl:0.37) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Design (imp:1.33 lvl:0.45) — Knowledge of design techniques, tools, and principles involved in production of 
  Engineering and Technology (imp:1.29) — Knowledge of the practical application of engineering science and technology. Th
  Building and Construction (imp:1.27) — Knowledge of materials, methods, and the tools involved in the construction or r
  Fine Arts (imp:1.17) — Knowledge of the theory and techniques required to compose, produce, and perform
  Physics (imp:1.12) — Knowledge and prediction of physical principles, laws, their interrelationships,

--- ABILITIES ---
  Oral Comprehension (imp:4.00 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Written Comprehension (imp:4.00 lvl:3.88) — The ability to read and understand information and ideas presented in writing.
  Oral Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Written Expression (imp:4.00 lvl:3.88) — The ability to communicate information and ideas in writing so others will under
  Near Vision (imp:3.88 lvl:3.88) — The ability to see details at close range (within a few feet of the observer).
  Speech Recognition (imp:3.75 lvl:3.75) — The ability to identify and understand the speech of another person.
  Speech Clarity (imp:3.75 lvl:3.25) — The ability to speak clearly so others can understand you.
  Information Ordering (imp:3.62 lvl:3.12) — The ability to arrange things or actions in a certain order or pattern according
  Problem Sensitivity (imp:3.12 lvl:3.00) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Deductive Reasoning (imp:3.00 lvl:2.88) — The ability to apply general rules to specific problems to produce answers that 
  Inductive Reasoning (imp:3.00 lvl:2.88) — The ability to combine pieces of information to form general rules or conclusion
  Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping
  Selective Attention (imp:3.00 lvl:2.88) — The ability to concentrate on a task over a period of time without being distrac
  Time Sharing (imp:2.88 lvl:2.75) — The ability to shift back and forth between two or more activities or sources of
  Fluency of Ideas (imp:2.50 lvl:2.00) — The ability to come up with a number of ideas about a topic (the number of ideas
  Perceptual Speed (imp:2.25 lvl:2.00) — The ability to quickly and accurately compare similarities and differences among
  Far Vision (imp:2.25 lvl:2.12) — The ability to see details at a distance.
  Number Facility (imp:2.12 lvl:1.75) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Memorization (imp:2.12 lvl:1.88) — The ability to remember information such as words, numbers, pictures, and proced
  Visualization (imp:2.12 lvl:2.00) — The ability to imagine how something will look after it is moved around or when 
  Finger Dexterity (imp:2.12 lvl:1.62) — The ability to make precisely coordinated movements of the fingers of one or bot
  Wrist-Finger Speed (imp:2.12 lvl:2.00) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Originality (imp:2.00 lvl:2.00) — The ability to come up with unusual or clever ideas about a given topic or situa
  Mathematical Reasoning (imp:2.00 lvl:1.75) — The ability to choose the right mathematical methods or formulas to solve a prob
  Speed of Closure (imp:2.00 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea
  Flexibility of Closure (imp:2.00 lvl:2.12) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Arm-Hand Steadiness (imp:2.00 lvl:1.25) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:2.00 lvl:1.38) — The ability to quickly move your hand, your hand together with your arm, or your
  Visual Color Discrimination (imp:2.00 lvl:1.50) — The ability to match or detect differences between colors, including shades of c
  Control Precision (imp:1.88 lvl:1.00) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Hearing Sensitivity (imp:1.88 lvl:1.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Auditory Attention (imp:1.88 lvl:1.38) — The ability to focus on a single source of sound in the presence of other distra
  Trunk Strength (imp:1.75 lvl:0.88) — The ability to use your abdominal and lower back muscles to support part of the 
  Dynamic Strength (imp:1.12 lvl:0.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Spatial Orientation (imp:1.00) — The ability to know your location in relation to the environment or to know wher
  Multilimb Coordination (imp:1.00) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Response Orientation (imp:1.00) — The ability to choose quickly between two or more movements in response to two o
  Rate Control (imp:1.00) — The ability to time your movements or the movement of a piece of equipment in an
  Reaction Time (imp:1.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Speed of Limb Movement (imp:1.00) — The ability to quickly move the arms and legs.
  Static Strength (imp:1.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Explosive Strength (imp:1.00) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Stamina (imp:1.00) — The ability to exert yourself physically over long periods of time without getti
  Extent Flexibility (imp:1.00) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo
  Gross Body Coordination (imp:1.00) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Gross Body Equilibrium (imp:1.00) — The ability to keep or regain your body balance or stay upright when in an unsta
  Night Vision (imp:1.00) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.00) — The ability to see objects or movement of objects to one's side when the eyes ar
  Depth Perception (imp:1.00) — The ability to judge which of several objects is closer or farther away from you
  Glare Sensitivity (imp:1.00) — The ability to see objects in the presence of a glare or bright lighting.
  Sound Localization (imp:1.00) — The ability to tell the direction from which a sound originated.

--- WORK ACTIVITIES ---
  Working with Computers (imp:4.38 lvl:2.95) — Using computers and computer systems (including hardware and software) to progra
  Communicating with Supervisors, Peers, or Subordinates (imp:4.17 lvl:3.94) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Getting Information (imp:4.16 lvl:3.61) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Performing Administrative Activities (imp:4.06 lvl:3.60) — Performing day-to-day administrative tasks such as maintaining information files
  Organizing, Planning, and Prioritizing Work (imp:3.77 lvl:4.75) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Establishing and Maintaining Interpersonal Relationships (imp:3.76 lvl:4.42) — Developing constructive and cooperative working relationships with others, and m
  Documenting/Recording Information (imp:3.59 lvl:3.00) — Entering, transcribing, recording, storing, or maintaining information in writte
  Evaluating Information to Determine Compliance with Standards (imp:3.49 lvl:2.92) — Using relevant information and individual judgment to determine whether events o
  Communicating with People Outside the Organization (imp:3.47 lvl:3.07) — Communicating with people outside the organization, representing the organizatio
  Processing Information (imp:3.45 lvl:3.57) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Identifying Objects, Actions, and Events (imp:3.43 lvl:2.85) — Identifying information by categorizing, estimating, recognizing differences or 
  Making Decisions and Solving Problems (imp:3.26 lvl:3.14) — Analyzing information and evaluating results to choose the best solution and sol
  Monitoring Processes, Materials, or Surroundings (imp:3.19 lvl:2.86) — Monitoring and reviewing information from materials, events, or the environment,
  Assisting and Caring for Others (imp:3.17 lvl:3.28) — Providing personal assistance, medical attention, emotional support, or other pe
  Updating and Using Relevant Knowledge (imp:3.10 lvl:3.63) — Keeping up-to-date technically and applying new knowledge to your job.
  Scheduling Work and Activities (imp:3.10 lvl:3.19) — Scheduling events, programs, and activities, as well as the work of others.
  Thinking Creatively (imp:3.00 lvl:3.06) — Developing, designing, or creating new applications, ideas, relationships, syste
  Resolving Conflicts and Negotiating with Others (imp:2.89 lvl:3.07) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Performing for or Working Directly with the Public (imp:2.87 lvl:3.22) — Performing for people or dealing directly with the public. This includes serving
  Analyzing Data or Information (imp:2.79 lvl:2.51) — Identifying the underlying principles, reasons, or facts of information by break
  Interpreting the Meaning of Information for Others (imp:2.66 lvl:2.02) — Translating or explaining what information means and how it can be used.
  Judging the Qualities of Objects, Services, or People (imp:2.64 lvl:2.42) — Assessing the value, importance, or quality of things or people.
  Coordinating the Work and Activities of Others (imp:2.59 lvl:2.39) — Getting members of a group to work together to accomplish tasks.
  Training and Teaching Others (imp:2.49 lvl:2.24) — Identifying the educational needs of others, developing formal educational or tr
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.41 lvl:1.25) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Developing and Building Teams (imp:2.41 lvl:1.66) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Developing Objectives and Strategies (imp:2.39 lvl:2.29) — Establishing long-range objectives and specifying the strategies and actions to 
  Coaching and Developing Others (imp:2.26 lvl:2.12) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Monitoring and Controlling Resources (imp:2.17 lvl:2.17) — Monitoring and controlling resources and overseeing the spending of money.
  Providing Consultation and Advice to Others (imp:2.15 lvl:1.72) — Providing guidance and expert advice to management or other groups on technical,
  Performing General Physical Activities (imp:2.14 lvl:1.77) — Performing general physical activities includes doing activities that require co
  Controlling Machines and Processes (imp:2.10 lvl:1.98) — Using either control mechanisms or direct physical activity to operate machines 
  Handling and Moving Objects (imp:2.07 lvl:2.44) — Using hands and arms in handling, installing, positioning, and moving materials,
  Inspecting Equipment, Structures, or Materials (imp:1.99 lvl:1.26) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Staffing Organizational Units (imp:1.76 lvl:1.04) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Guiding, Directing, and Motivating Subordinates (imp:1.71 lvl:1.18) — Providing guidance and direction to subordinates, including setting performance 
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.63 lvl:0.92) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Repairing and Maintaining Electronic Equipment (imp:1.59 lvl:0.82) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Selling or Influencing Others (imp:1.58 lvl:0.85) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.39 lvl:0.45) — Providing documentation, detailed instructions, drawings, or specifications to t
  Repairing and Maintaining Mechanical Equipment (imp:1.31 lvl:0.59) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an

--- WORK STYLES ---
  Dependability (imp:3.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Dependability (imp:2.59) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Attention to Detail (imp:2.34) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Cooperation (imp:2.07) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Attention to Detail (imp:2.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Social Orientation (imp:1.92) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Integrity (imp:1.54) — A tendency to be honest and ethical at work.
  Self-Control (imp:1.43) — A tendency to remain calm and composed and to manage emotions effectively in res
  Optimism (imp:1.23) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Cautiousness (imp:1.17) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Sincerity (imp:1.09) — A tendency to be genuine and sincere in interactions with others at work, withou
  Initiative (imp:1.05) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability (imp:1.05) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Empathy (imp:1.05) — A tendency to show concern for others and be sensitive to others' needs and feel
  Cooperation (imp:1.00) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Stress Tolerance (imp:0.95) — A tendency to cope and function effectively in stressful situations at work.
  Humility (imp:0.93) — A tendency to be modest and humble when interacting with others at work.
  Achievement Orientation (imp:0.77) — A tendency to establish and maintain personally challenging work-related goals, 
  Perseverance (imp:0.75) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Self-Confidence (imp:0.50) — A tendency to believe in one's work-related capabilities and ability to control 
  Innovation (imp:0.15) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Intellectual Curiosity (imp:0.15) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel
  Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Integrity () — A tendency to be honest and ethical at work.
  Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work.
  Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res
  Tolerance for Ambiguity (imp:-0.17) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Leadership Orientation (imp:-0.32) — A tendency to lead, take charge, offer opinions, and provide direction at work.

--- TRANSFERABLE SKILLS ---
  Service Orientation (imp:3.50 lvl:3.12) — Actively looking for ways to help people.
  Time Management (imp:3.50 lvl:3.00) — Managing one's own time and the time of others.
  Coordination (imp:3.12 lvl:2.88) — Adjusting actions in relation to others' actions.
  Social Perceptiveness (imp:3.00 lvl:3.00) — Being aware of others' reactions and understanding why they react as they do.
  Judgment and Decision Making (imp:3.00 lvl:2.62) — Considering the relative costs and benefits of potential actions to choose the m
  Complex Problem Solving (imp:2.88 lvl:2.62) — Identifying complex problems and reviewing related information to develop and ev
  Management of Personnel Resources (imp:2.62 lvl:2.62) — Motivating, developing, and directing people as they work, identifying the best 
  Negotiation (imp:2.38 lvl:2.12) — Bringing others together and trying to reconcile differences.
  Persuasion (imp:2.25 lvl:2.12) — Persuading others to change their minds or behavior.
  Instructing (imp:2.12 lvl:2.38) — Teaching others how to do something.
  Systems Analysis (imp:2.00 lvl:2.12) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.00 lvl:1.75) — Identifying measures or indicators of system performance and the actions needed 
  Operations Analysis (imp:1.88 lvl:1.12) — Analyzing needs and product requirements to create a design.
  Operations Monitoring (imp:1.88 lvl:1.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Quality Control Analysis (imp:1.88 lvl:1.38) — Conducting tests and inspections of products, services, or processes to evaluate
  Management of Material Resources (imp:1.75 lvl:1.50) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Programming (imp:1.62 lvl:0.75) — Writing computer programs for various purposes.
  Management of Financial Resources (imp:1.62 lvl:1.25) — Determining how money will be spent to get the work done, and accounting for the
  Technology Design (imp:1.50 lvl:0.50) — Generating or adapting equipment and technology to serve user needs.
  Operation and Control (imp:1.25 lvl:0.25) — Controlling operations of equipment or systems.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Troubleshooting (imp:1.00) — Determining causes of operating errors and deciding what to do about it.
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 1,706,790
  annual_median    : $47,540
  annual_pct10     : $33,280
  annual_pct25     : $38,830
  annual_pct75     : $58,000
  annual_pct90     : $66,350
  annual_mean      : $49,350
  hourly_median    : $22.86

--- GEOGRAPHIC DISPERSION ---
  highest_state    : District of Columbia ($59,910)
  lowest_state     : Puerto Rico ($25,730)
  dispersion_ratio : 2.328x

--- TOP STATES BY WAGE (54 total) ---
  Educational Services                     emp:  346,670  median: $  47,470
  Professional, Scientific, and Technical Services emp:  188,270  median: $  49,040
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:  182,040  median: $  49,730
  Health Care and Social Assistance        emp:  176,350  median: $  46,440
  Construction                             emp:  135,720  median: $  46,940
  Administrative and Support and Waste Management and Remediation Services emp:  109,530  median: $  45,760
  Other Services (except Public Administration) emp:   95,790  median: $  45,730
  Finance and Insurance                    emp:   84,600  median: $  49,850
  Manufacturing                            emp:   67,790  median: $  48,980
  Wholesale Trade                          emp:   60,420  median: $  47,720

--- TOP INDUSTRIES BY EMPLOYMENT (20 total) ---
  Educational Services                     emp:  346,670  median: $  47,470
  Professional, Scientific, and Technical Services emp:  188,270  median: $  49,040
  Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp:  182,040  median: $  49,730
  Health Care and Social Assistance        emp:  176,350  median: $  46,440
  Construction                             emp:  135,720  median: $  46,940
  Administrative and Support and Waste Management and Remediation Services emp:  109,530  median: $  45,760
  Other Services (except Public Administration) emp:   95,790  median: $  45,730
  Finance and Insurance                    emp:   84,600  median: $  49,850
  Manufacturing                            emp:   67,790  median: $  48,980
  Wholesale Trade                          emp:   60,420  median: $  47,720

exact_match_status : no_exact_match
matched_title      : N/A
match_score        : 0.0000
wikidata_qid       : N/A
word_count         : 0
wikipedia_url      : N/A
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T22:31:22.011876Z

--- SEMANTIC NEIGHBORS (5) ---

  Title: Paralegal (similarity: 0.1818)
  URL: https://en.wikipedia.org/wiki/Paralegal
  QID: Q620413
  Extract: A paralegal, also known as a legal assistant or paralegal specialist, is a legal professional who performs tasks that require knowledge of legal concepts but not the full expertise of a lawyer with an admission to practice law. The market for paralegals is broad, including consultancies, companies t

  Title: Diplomatic rank (similarity: 0.1702)
  URL: https://en.wikipedia.org/wiki/Diplomatic_rank
  QID: Q303618
  Extract: Diplomatic rank is a system of professional and social rank used in the world of diplomacy and international relations. A diplomat's rank determines many ceremonial details, such as the order of precedence at official processions, table seatings at state dinners, the person to whom diplomatic creden

  Title: Government of Hong Kong (similarity: 0.1765)
  URL: https://en.wikipedia.org/wiki/Government_of_Hong_Kong
  QID: Q15164
  Extract: The Government of the Hong Kong Special Administrative Region is the executive branch of the Hong Kong Special Administrative Region. It was established on 1 July 1997, following the handover of Hong Kong. It is led by the Chief Executive, who together with the principal officials form the Executive

  Title: Executive Order 14169 (similarity: 0.1800)
  URL: https://en.wikipedia.org/wiki/Executive_Order_14169
  QID: Q132205250
  Extract: Executive Order 14169, titled "Reevaluating and Realigning United States Foreign Aid", is an executive order signed by U.S. president Donald Trump hours after he took office January 20, 2025, ordering a 90-day pause on all U.S. foreign development assistance programs in order to conduct a review. On

  Title: Removal of cannabis from Schedule I of the Controlled Substances Act (similarity: 0.1224)
  URL: https://en.wikipedia.org/wiki/Removal_of_cannabis_from_Schedule_I_of_the_Controlled_Substances_Act
  QID: Q7312200
  Extract: In the United States, the removal of cannabis from Schedule I of the Controlled Substances Act, the category reserved for drugs that have "no currently accepted medical use", is a legal and administrative change in cannabis-related law at the federal level. After being proposed repeatedly since 1972

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : High confidence based on comprehensive O*NET data including detailed task analysis, clear wage data from BLS OEWS May 2025, and substantial employment statistics (1.7M workers). The role is well-defined with specific skill requirements and clear industry distribution patterns.
inferred_at          : 2026-06-03T22:47:05.225375+00:00
tokens_input         : 4,572
tokens_output        : 4,225
cost_usd             : $0.046375
wikipedia_used       : False
wikipedia_title      : None
wikipedia_note       : No exact Wikipedia match found for this general administrative role. The closest semantic neighbors relate to specialized professional roles like paralegals and diplomatic positions, reflecting the broad nature of general administrative support across industries.

--- PROSE FIELDS ---

ROLE SUMMARY:
Secretaries and Administrative Assistants perform essential office support functions including drafting correspondence, scheduling appointments, managing files, and providing information to callers. These professionals serve as organizational hubs, coordinating communication and workflow across departments while maintaining detailed records and databases. They represent the administrative backbone of organizations across educational services, professional services, and government sectors.

DAY IN THE LIFE:
A typical day involves answering phones and directing calls to appropriate personnel, managing email systems and coordinating information flow between departments. They schedule and confirm appointments for supervisors and clients, maintain databases by creating and entering information, and review documents for spelling, grammar, and company format compliance. Administrative assistants also order and dispense office supplies, operate equipment like fax machines and copiers, and arrange conference meetings or travel reservations. They greet visitors, handle inquiries, and may develop or maintain company websites using tools like Adobe Creative Cloud software.

WHO THRIVES:
Successful administrative assistants exhibit strong conventional orientation, preferring structured environments with clear procedures and established systems. They excel at oral and written communication, demonstrating high dependability and attention to detail in all tasks. These individuals are naturally service-oriented with excellent time management skills and social perceptiveness to work effectively with diverse colleagues and visitors. The role suits people who enjoy organizing information, coordinating multiple tasks simultaneously, and providing reliable support that enables others to focus on their core responsibilities.

CAREER ENTRY:
Most positions require a high school diploma (49.9% of workers) or associate's degree (22.4%), with only 11% holding bachelor's degrees according to education distribution data. Entry-level candidates benefit from coursework in business administration, computer applications, and communications. Employers value demonstrated proficiency with office software, strong English language skills, and basic knowledge of computers and electronics systems.

CAREER TRAJECTORY:
Administrative assistants can advance to executive secretary roles, administrative services management positions, or supervisory roles overseeing office and administrative support workers. Career progression often involves specialization in specific industries like legal, medical, or executive support, or transitioning into human resources, project coordination, or office management roles. Advanced positions typically require additional education and specialized knowledge in administration and management principles.

MARKET INTELLIGENCE:
With 1,706,790 workers employed nationally, this occupation offers substantial job opportunities at a median annual wage of $47,540 according to BLS OEWS May 2025 data. Wages range from $33,280 to $66,350 across the 10th to 90th percentiles, with significant geographic variation from Puerto Rico ($25,730) to District of Columbia ($59,910). The largest employment sectors are educational services (346,670 workers), professional and technical services (188,270), and government excluding schools and postal service (182,040). Job Zone 2 classification indicates relatively low barriers to entry with strong demand across diverse industries.

AUTOMATION OUTLOOK:
Administrative assistants face moderate automation pressure as routine tasks like data entry, scheduling, and document formatting become increasingly automated through AI and workflow software. However, the high importance of interpersonal communication, judgment-based decision making, and complex coordination activities provides protection against full automation. The role will likely evolve toward higher-value activities requiring human interaction, problem-solving, and relationship management.

--- REASONED EDGES ---
  [career_pathway] Executive Secretaries and Executive Administrative Assistants (43-6011.00) — confidence:high
    reasoning: Direct career progression pathway with shared administrative knowledge (5.8 level) and similar task clusters in organizing and planning work.
    data: Administrative knowledge level 5.8
    data: Organizing/planning work activity importance 3.8
  [skill_overlap] Office Clerks, General (43-9061.00) — confidence:high
    reasoning: High overlap in active listening (4.0), computers and electronics knowledge (3.8), and working with computers activity (4.4).
    data: Active Listening importance 4.0
    data: Computers and Electronics knowledge 3.8
    data: Working with Computers activity 4.4
  [task_similarity] Receptionists and Information Clerks (43-4171.00) — confidence:high
    reasoning: Both roles answer telephones, greet visitors, and provide information to callers with similar oral comprehension abilities (4.0).
    data: Answer telephones task
    data: Greet visitors task
    data: Oral Comprehension ability 4.0
  [riasec_cluster] Legal Secretaries and Administrative Assistants (43-6012.00) — confidence:medium
    reasoning: Both share high conventional orientation (C:6.95) and require similar written expression abilities for document preparation.
    data: RIASEC Conventional 6.95
    data: Written Expression ability 4.0
  [career_pathway] Administrative Services Managers (11-3012.00) — confidence:medium
    reasoning: Natural progression pathway leveraging administration and management knowledge (3.4) and organizational planning skills (3.8).
    data: Administration and Management knowledge 3.4
    data: Organizing/Planning work 3.8
  [transferable_skill] Human Resources Assistants, Except Payroll and Timekeeping (43-4161.00) — confidence:medium
    reasoning: Shared service orientation (3.5) and customer service knowledge (3.8) enable transition to HR support roles.
    data: Service Orientation transferable skill 3.5
    data: Customer and Personal Service knowledge 3.8

--- NORMALIZER SIGNALS ---
  match_keywords   : ['administrative assistant', 'secretary', 'admin assistant', 'administrative support', 'administrative coordinator', 'administrative specialist', 'office assistant', 'clerical support']
  exclude_keywords : ['executive secretary', 'legal secretary', 'medical secretary', 'personal assistant', 'paralegal']
  title_patterns   : ['Administrative [Assistant|Associate|Coordinator|Specialist]', 'Admin [Assistant|Specialist]', '[Department] Secretary', 'Administrative Support [Assistant|Specialist]', 'Office [Assistant|Coordinator]']
  common_variations: ['Admin Assistant', 'Administrative Associate', 'Administrative Clerk', 'Administrative Coordinator', 'Administrative Secretary', 'Administrative Support Assistant', 'Administrative Support Specialist', 'Administrative Technician']

total_terms    : 40
top_words      : ['tendency', 'others', 'equipment', 'materials', 'administrative', 'activities', 'principles', 'services', 'management', 'office', 'includes', 'control', 'objects', 'personnel', 'appropriate', 'operate', 'customers', 'procedures', 'orientation', 'resources']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
tendency                   42  0.01439  onet_dimensions      onet_dimensions:100%
others                     41  0.01405  onet_dimensions      onet_dimensions:93%  onet_tasks:2%  dwas:2%
equipment                  33  0.01131  onet_dimensions      onet_dimensions:70%  dwas:21%  onet_tasks:6%
materials                  20  0.00685  onet_dimensions      onet_dimensions:50%  dwas:40%  onet_tasks:10%
administrative             20  0.00685  inference            inference:50%  onet_dimensions:20%  wikipedia:20%
activities                 18  0.00617  onet_dimensions      onet_dimensions:50%  dwas:22%  wikipedia:17%
principles                 17  0.00582  onet_dimensions      onet_dimensions:94%  inference:6%
services                   13  0.00445  onet_dimensions      onet_dimensions:46%  inference:38%  onet_tasks:8%
management                 13  0.00445  onet_dimensions      onet_dimensions:54%  inference:38%  onet_tasks:8%
office                     12  0.00411  inference            inference:42%  onet_tasks:25%  dwas:17%
includes                   12  0.00411  onet_dimensions      onet_dimensions:100%
control                    12  0.00411  onet_dimensions      onet_dimensions:100%
objects                    12  0.00411  onet_dimensions      onet_dimensions:100%
personnel                  11  0.00377  dwas                 dwas:45%  onet_dimensions:36%  onet_tasks:9%
appropriate                11  0.00377  onet_dimensions      onet_dimensions:45%  onet_tasks:27%  dwas:18%
operate                    11  0.00377  dwas                 dwas:36%  onet_tasks:27%  onet_dimensions:27%
customers                  11  0.00377  dwas                 dwas:55%  onet_dimensions:27%  onet_tasks:18%
procedures                 11  0.00377  onet_dimensions      onet_dimensions:73%  onet_tasks:18%  inference:9%
orientation                11  0.00377  onet_dimensions      onet_dimensions:82%  onet_tasks:9%  inference:9%
resources                  11  0.00377  onet_dimensions      onet_dimensions:82%  dwas:9%  inference:9%
ideas                      11  0.00377  onet_dimensions      onet_dimensions:100%
needed                     10  0.00343  onet_dimensions      onet_dimensions:70%  dwas:20%  onet_tasks:10%
problems                   10  0.00343  onet_dimensions      onet_dimensions:90%  dwas:10%
techniques                 10  0.00343  onet_dimensions      onet_dimensions:100%
body                       10  0.00343  onet_dimensions      onet_dimensions:100%
programs                   10  0.00343  onet_dimensions      onet_dimensions:40%  wikipedia:40%  dwas:20%
needs                       9  0.00308  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
machines                    9  0.00308  onet_dimensions      onet_dimensions:78%  onet_tasks:11%  inference:11%
events                      9  0.00308  onet_dimensions      onet_dimensions:89%  onet_tasks:11%
maintaining                 9  0.00308  onet_dimensions      onet_dimensions:67%  onet_tasks:22%  inference:11%
providing                   9  0.00308  onet_dimensions      onet_dimensions:78%  inference:22%
human                       9  0.00308  onet_dimensions      onet_dimensions:78%  inference:22%
executive                   9  0.00308  wikipedia            wikipedia:67%  inference:22%  onet_dimensions:11%
quickly                     9  0.00308  onet_dimensions      onet_dimensions:100%
mail                        8  0.00274  onet_tasks           onet_tasks:50%  onet_dimensions:25%  dwas:25%
schedule                    8  0.00274  dwas                 dwas:38%  wikipedia:38%  onet_tasks:12%
monitoring                  8  0.00274  onet_dimensions      onet_dimensions:100%
problem                     8  0.00274  onet_dimensions      onet_dimensions:88%  inference:12%
rules                       8  0.00274  onet_dimensions      onet_dimensions:100%
standards                   8  0.00274  onet_dimensions      onet_dimensions:100%