Technicians begin by traveling to customer locations or receiving equipment at service centers, then converse with customers to determine specific equipment problems. They disassemble machines using hand and power tools to examine components like wires, gears, and bearings for wear or defects. After diagnosing issues, they repair or replace electrical and mechanical components, reassemble equipment, and test functionality. They also maintain parts inventories, reinstall software programs to fix malfunctions, and advise customers on proper equipment operation and maintenance. Clean preventive maintenance tasks like oiling and adjusting mechanical parts are performed to prevent future breakdowns.
Successful repairers possess strong attention to detail and dependability, as evidenced by the critical work styles data, since equipment failures can disrupt business operations. They excel at systematic problem-solving and troubleshooting, requiring both realistic hands-on mechanical aptitude (RIASEC R:5.83) and conventional organizational skills (C:5.50) for following detailed repair procedures. Strong near vision abilities and finger dexterity enable precise work with small electronic components. Effective oral communication skills are essential for customer interactions, as technicians must explain technical problems and solutions to non-technical users. The role suits individuals who enjoy variety in their work environment, traveling to different locations and encountering diverse equipment challenges.
The role faces moderate automation risk as some diagnostic functions may become automated, but hands-on repair and customer interaction elements remain human-dependent. The high importance of repairing and maintaining electronic equipment (importance 4.6) combined with customer communication requirements (importance 4.3) suggests core job functions will persist. However, improving equipment reliability and remote diagnostic capabilities may reduce demand for on-site repairs over time.
Postings appear within hours of going live on the source ATS. No aggregator lag. Direct from source.
| TERM | COUNT | FREQ | BAR | SOURCE ATTRIBUTION |
|---|---|---|---|---|
| equipment | 65 | 0.0233 | onet dimensi 35% dwas 29% | |
| tendency | 42 | 0.0151 | onet dimensi 100% | |
| others | 40 | 0.0144 | onet dimensi 95% dwas 2% | |
| repair | 18 | 0.0065 | inference 44% dwas 28% | |
| machines | 17 | 0.0061 | onet tasks 47% onet dimensi 41% | |
| mechanical | 16 | 0.0057 | onet dimensi 31% dwas 31% | |
| principles | 16 | 0.0057 | onet dimensi 100% | |
| problems | 13 | 0.0047 | onet dimensi 69% inference 15% | |
| maintenance | 12 | 0.0043 | onet dimensi 33% dwas 25% | |
| computer | 12 | 0.0043 | inference 42% dwas 33% | |
| includes | 12 | 0.0043 | onet dimensi 100% | |
| control | 12 | 0.0043 | onet dimensi 100% | |
| materials | 12 | 0.0043 | onet dimensi 83% dwas 17% | |
| objects | 12 | 0.0043 | onet dimensi 100% | |
| hand | 11 | 0.0039 | onet dimensi 64% onet tasks 27% | |
| tools | 11 | 0.0039 | onet dimensi 45% onet tasks 36% | |
| electronic | 11 | 0.0039 | onet dimensi 45% inference 45% | |
| performance | 11 | 0.0039 | onet dimensi 64% dwas 27% | |
| ideas | 11 | 0.0039 | onet dimensi 100% | |
| customers | 10 | 0.0036 | onet tasks 30% onet dimensi 30% | |
| needed | 10 | 0.0036 | onet dimensi 70% onet tasks 10% | |
| programs | 10 | 0.0036 | onet dimensi 40% onet tasks 30% | |
| procedures | 10 | 0.0036 | onet dimensi 80% dwas 10% | |
| customer | 10 | 0.0036 | inference 60% onet dimensi 40% | |
| techniques | 10 | 0.0036 | onet dimensi 100% | |
| activities | 10 | 0.0036 | onet dimensi 90% dwas 10% | |
| body | 10 | 0.0036 | onet dimensi 100% | |
| components | 9 | 0.0032 | dwas 44% inference 33% | |
| performing | 9 | 0.0032 | onet dimensi 89% onet tasks 11% | |
| resources | 9 | 0.0032 | onet dimensi 100% |
Provenance Window — Full Source Record · 49-2011.00 · Computer, Automated Teller, and Office Machine Repairers 7 source blocks · click to expand
[Core] [68% incumbents] Reassemble machines after making repairs or replacing parts. DWAs: Reassemble equipment after repair. [Core] [68% incumbents] Converse with customers to determine details of equipment problems. DWAs: Confer with customers or users to assess problems. [Core] [68% incumbents] Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. DWAs: Disassemble equipment to inspect for deficiencies. [Core] [68% incumbents] Advise customers concerning equipment operation, maintenance, or programming. DWAs: Train customers in the use of products. [Core] [68% incumbents] Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment. DWAs: Adjust equipment to ensure optimal performance. | Replace worn, damaged, or defective mechanical parts. | Repair worn, damaged, or defective mechanical parts. [Core] [68% incumbents] Travel to customers' stores or offices to service machines or to provide emergency repair service. DWAs: Travel to work sites to perform installation, repair or maintenance work. [Core] [68% incumbents] Maintain parts inventories and order any additional parts needed for repairs. DWAs: Maintain inventories of materials, equipment, or products. | Order materials, supplies, or equipment. [Core] [68% incumbents] Operate machines to test functioning of parts or mechanisms. DWAs: Test mechanical equipment to ensure proper functioning. [Core] [68% incumbents] Reinstall software programs or adjust settings on existing software to fix machine malfunctions. DWAs: Install programs onto computer or computer-controlled equipment. [Core] [68% incumbents] Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns. DWAs: Clean equipment, parts, or tools to repair or maintain them in good working order. | Adjust equipment to ensure optimal performance. | Lubricate equipment to allow proper functioning. [Core] [68% incumbents] Maintain records of equipment maintenance work or repairs. DWAs: Maintain repair or maintenance records. [Core] [68% incumbents] Test new systems to ensure that they are in working order. DWAs: Test mechanical systems to ensure proper functioning. [Core] [68% incumbents] Complete repair bills, shop records, time cards, or expense reports. DWAs: Document operational activities. [Core] [68% incumbents] Install and configure new equipment, including operating software or peripheral equipment. DWAs: Install programs onto computer or computer-controlled equipment. [Core] [68% incumbents] Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments. DWAs: Read technical information needed to perform maintenance or repairs. [Core] [68% incumbents] Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs. DWAs: Test electrical circuits or components for proper functioning. [Core] [68% incumbents] Assemble machines according to specifications, using hand or power tools and measuring devices. DWAs: Assemble mechanical components or machine parts. [Core] [68% incumbents] Lay cable and hook up electrical connections between machines, power sources, and phone lines. DWAs: Lay cables to connect equipment. | Connect electrical components or equipment. [Core] [68% incumbents] Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics. DWAs: Enter codes or other information into computers. [Core] [68% incumbents] Train new repairers. DWAs: Train others in operational procedures. [Supplemental] [68% incumbents] Calibrate testing instruments. DWAs: Calibrate equipment to specifications. [Core] [67% incumbents] Align, adjust, or calibrate equipment according to specifications. DWAs: Calibrate equipment to specifications. | Align equipment or machinery. [Core] [67% incumbents] Analyze equipment performance records to assess equipment functioning. DWAs: Analyze test or performance data to assess equipment operation. [Core] [67% incumbents] Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. DWAs: Install electrical components, equipment, or systems. [Core] [67% incumbents] Fill machines with toners, inks, or other duplicating fluids. DWAs: Maintain work equipment or machinery.
--- SKILLS --- Active Listening (imp:3.62 lvl:3.00) — Giving full attention to what other people are saying, taking time to understand Critical Thinking (imp:3.50 lvl:3.12) — Using logic and reasoning to identify the strengths and weaknesses of alternativ Speaking (imp:3.25 lvl:3.00) — Talking to others to convey information effectively. Reading Comprehension (imp:3.12 lvl:3.12) — Understanding written sentences and paragraphs in work-related documents. Writing (imp:3.00 lvl:3.00) — Communicating effectively in writing as appropriate for the needs of the audienc Active Learning (imp:3.00 lvl:3.00) — Understanding the implications of new information for both current and future pr Monitoring (imp:3.00 lvl:3.00) — Monitoring/Assessing performance of yourself, other individuals, or organization Learning Strategies (imp:2.62 lvl:2.62) — Selecting and using training/instructional methods and procedures appropriate fo Mathematics (imp:1.88 lvl:1.75) — Using mathematics to solve problems. Science (imp:1.88 lvl:1.62) — Using scientific rules and methods to solve problems. --- KNOWLEDGE --- Computers and Electronics (imp:4.34 lvl:5.30) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput Customer and Personal Service (imp:4.01 lvl:3.90) — Knowledge of principles and processes for providing customer and personal servic Mechanical (imp:3.64 lvl:3.86) — Knowledge of machines and tools, including their designs, uses, repair, and main Engineering and Technology (imp:3.09 lvl:3.34) — Knowledge of the practical application of engineering science and technology. Th English Language (imp:3.04 lvl:2.60) — Knowledge of the structure and content of the English language including the mea Education and Training (imp:2.40 lvl:2.33) — Knowledge of principles and methods for curriculum and training design, teaching Transportation (imp:2.37 lvl:1.52) — Knowledge of principles and methods for moving people or goods by air, rail, sea Telecommunications (imp:2.33 lvl:1.92) — Knowledge of transmission, broadcasting, switching, control, and operation of te Production and Processing (imp:2.05 lvl:1.61) — Knowledge of raw materials, production processes, quality control, costs, and ot Mathematics (imp:1.98 lvl:1.88) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl Communications and Media (imp:1.87 lvl:1.35) — Knowledge of media production, communication, and dissemination techniques and m Physics (imp:1.82 lvl:1.60) — Knowledge and prediction of physical principles, laws, their interrelationships, Public Safety and Security (imp:1.82 lvl:1.13) — Knowledge of relevant equipment, policies, procedures, and strategies to promote Administrative (imp:1.79 lvl:1.46) — Knowledge of administrative and office procedures and systems such as word proce Sales and Marketing (imp:1.76 lvl:1.38) — Knowledge of principles and methods for showing, promoting, and selling products Design (imp:1.76 lvl:1.33) — Knowledge of design techniques, tools, and principles involved in production of Administration and Management (imp:1.58 lvl:1.39) — Knowledge of business and management principles involved in strategic planning, Personnel and Human Resources (imp:1.53 lvl:0.84) — Knowledge of principles and procedures for personnel recruitment, selection, tra Geography (imp:1.47 lvl:0.72) — Knowledge of principles and methods for describing the features of land, sea, an Building and Construction (imp:1.44) — Knowledge of materials, methods, and the tools involved in the construction or r Psychology (imp:1.38 lvl:0.73) — Knowledge of human behavior and performance; individual differences in ability, Economics and Accounting (imp:1.32 lvl:0.76) — Knowledge of economic and accounting principles and practices, the financial mar Law and Government (imp:1.14) — Knowledge of laws, legal codes, court procedures, precedents, government regulat Chemistry (imp:1.13) — Knowledge of the chemical composition, structure, and properties of substances a Sociology and Anthropology (imp:1.08) — Knowledge of group behavior and dynamics, societal trends and influences, human Biology (imp:1.05) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd Medicine and Dentistry (imp:1.05) — Knowledge of the information and techniques needed to diagnose and treat human i Foreign Language (imp:1.05) — Knowledge of the structure and content of a foreign (non-English) language inclu Food Production (imp:1.02) — Knowledge of techniques and equipment for planting, growing, and harvesting food Therapy and Counseling (imp:1.01) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r Fine Arts (imp:1.01) — Knowledge of the theory and techniques required to compose, produce, and perform History and Archeology (imp:1.01) — Knowledge of historical events and their causes, indicators, and effects on civi Philosophy and Theology (imp:1.01) — Knowledge of different philosophical systems and religions. This includes their --- ABILITIES --- Near Vision (imp:3.88 lvl:3.88) — The ability to see details at close range (within a few feet of the observer). Oral Comprehension (imp:3.75 lvl:3.62) — The ability to listen to and understand information and ideas presented through Oral Expression (imp:3.62 lvl:3.75) — The ability to communicate information and ideas in speaking so others will unde Problem Sensitivity (imp:3.62 lvl:3.00) — The ability to tell when something is wrong or is likely to go wrong. It does no Written Comprehension (imp:3.50 lvl:3.38) — The ability to read and understand information and ideas presented in writing. Finger Dexterity (imp:3.50 lvl:3.38) — The ability to make precisely coordinated movements of the fingers of one or bot Speech Recognition (imp:3.50 lvl:2.62) — The ability to identify and understand the speech of another person. Speech Clarity (imp:3.50 lvl:2.88) — The ability to speak clearly so others can understand you. Information Ordering (imp:3.38 lvl:3.12) — The ability to arrange things or actions in a certain order or pattern according Visualization (imp:3.38 lvl:3.50) — The ability to imagine how something will look after it is moved around or when Deductive Reasoning (imp:3.12 lvl:3.12) — The ability to apply general rules to specific problems to produce answers that Inductive Reasoning (imp:3.12 lvl:3.12) — The ability to combine pieces of information to form general rules or conclusion Arm-Hand Steadiness (imp:3.12 lvl:3.25) — The ability to keep your hand and arm steady while moving your arm or while hold Manual Dexterity (imp:3.12 lvl:3.12) — The ability to quickly move your hand, your hand together with your arm, or your Control Precision (imp:3.12 lvl:3.12) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi Written Expression (imp:3.00 lvl:3.00) — The ability to communicate information and ideas in writing so others will under Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping Selective Attention (imp:3.00 lvl:3.00) — The ability to concentrate on a task over a period of time without being distrac Visual Color Discrimination (imp:3.00 lvl:3.00) — The ability to match or detect differences between colors, including shades of c Fluency of Ideas (imp:2.88 lvl:2.75) — The ability to come up with a number of ideas about a topic (the number of ideas Perceptual Speed (imp:2.88 lvl:2.88) — The ability to quickly and accurately compare similarities and differences among Time Sharing (imp:2.88 lvl:2.75) — The ability to shift back and forth between two or more activities or sources of Originality (imp:2.75 lvl:2.88) — The ability to come up with unusual or clever ideas about a given topic or situa Flexibility of Closure (imp:2.75 lvl:2.88) — The ability to identify or detect a known pattern (a figure, object, word, or so Multilimb Coordination (imp:2.75 lvl:2.50) — The ability to coordinate two or more limbs (for example, two arms, two legs, or Far Vision (imp:2.75 lvl:2.38) — The ability to see details at a distance. Extent Flexibility (imp:2.50 lvl:2.38) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Memorization (imp:2.38 lvl:2.25) — The ability to remember information such as words, numbers, pictures, and proced Speed of Closure (imp:2.38 lvl:2.00) — The ability to quickly make sense of, combine, and organize information into mea Trunk Strength (imp:2.38 lvl:2.12) — The ability to use your abdominal and lower back muscles to support part of the Spatial Orientation (imp:2.12 lvl:1.50) — The ability to know your location in relation to the environment or to know wher Static Strength (imp:2.12 lvl:2.00) — The ability to exert maximum muscle force to lift, push, pull, or carry objects. Depth Perception (imp:2.12 lvl:2.00) — The ability to judge which of several objects is closer or farther away from you Hearing Sensitivity (imp:2.12 lvl:2.38) — The ability to detect or tell the differences between sounds that vary in pitch Auditory Attention (imp:2.12 lvl:2.12) — The ability to focus on a single source of sound in the presence of other distra Number Facility (imp:2.00 lvl:1.88) — The ability to add, subtract, multiply, or divide quickly and correctly. Response Orientation (imp:2.00 lvl:1.88) — The ability to choose quickly between two or more movements in response to two o Rate Control (imp:2.00 lvl:2.00) — The ability to time your movements or the movement of a piece of equipment in an Reaction Time (imp:2.00 lvl:2.00) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou Wrist-Finger Speed (imp:2.00 lvl:1.88) — The ability to make fast, simple, repeated movements of the fingers, hands, and Dynamic Strength (imp:2.00 lvl:1.25) — The ability to exert muscle force repeatedly or continuously over time. This inv Stamina (imp:2.00 lvl:1.12) — The ability to exert yourself physically over long periods of time without getti Gross Body Coordination (imp:2.00 lvl:1.75) — The ability to coordinate the movement of your arms, legs, and torso together wh Gross Body Equilibrium (imp:2.00 lvl:1.12) — The ability to keep or regain your body balance or stay upright when in an unsta Glare Sensitivity (imp:2.00 lvl:1.12) — The ability to see objects in the presence of a glare or bright lighting. Sound Localization (imp:2.00 lvl:1.38) — The ability to tell the direction from which a sound originated. Mathematical Reasoning (imp:1.88 lvl:1.62) — The ability to choose the right mathematical methods or formulas to solve a prob Peripheral Vision (imp:1.88 lvl:1.12) — The ability to see objects or movement of objects to one's side when the eyes ar Speed of Limb Movement (imp:1.75 lvl:0.75) — The ability to quickly move the arms and legs. Night Vision (imp:1.75 lvl:1.00) — The ability to see under low-light conditions. Explosive Strength (imp:1.38 lvl:0.75) — The ability to use short bursts of muscle force to propel oneself (as in jumping Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo --- WORK ACTIVITIES --- Repairing and Maintaining Electronic Equipment (imp:4.63 lvl:4.88) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, Making Decisions and Solving Problems (imp:4.37 lvl:4.84) — Analyzing information and evaluating results to choose the best solution and sol Communicating with People Outside the Organization (imp:4.29 lvl:4.17) — Communicating with people outside the organization, representing the organizatio Working with Computers (imp:4.11 lvl:3.85) — Using computers and computer systems (including hardware and software) to progra Inspecting Equipment, Structures, or Materials (imp:4.00 lvl:3.72) — Inspecting equipment, structures, or materials to identify the cause of errors o Getting Information (imp:3.91 lvl:3.97) — Observing, receiving, and otherwise obtaining information from all relevant sour Repairing and Maintaining Mechanical Equipment (imp:3.86 lvl:4.24) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an Updating and Using Relevant Knowledge (imp:3.83 lvl:5.11) — Keeping up-to-date technically and applying new knowledge to your job. Operating Vehicles, Mechanized Devices, or Equipment (imp:3.43 lvl:1.91) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s Identifying Objects, Actions, and Events (imp:3.42 lvl:3.72) — Identifying information by categorizing, estimating, recognizing differences or Monitoring Processes, Materials, or Surroundings (imp:3.22 lvl:3.98) — Monitoring and reviewing information from materials, events, or the environment, Thinking Creatively (imp:3.19 lvl:3.56) — Developing, designing, or creating new applications, ideas, relationships, syste Communicating with Supervisors, Peers, or Subordinates (imp:3.14 lvl:3.27) — Providing information to supervisors, co-workers, and subordinates by telephone, Handling and Moving Objects (imp:3.07 lvl:3.69) — Using hands and arms in handling, installing, positioning, and moving materials, Organizing, Planning, and Prioritizing Work (imp:3.03 lvl:3.53) — Developing specific goals and plans to prioritize, organize, and accomplish your Analyzing Data or Information (imp:3.00 lvl:2.90) — Identifying the underlying principles, reasons, or facts of information by break Performing for or Working Directly with the Public (imp:2.93 lvl:3.05) — Performing for people or dealing directly with the public. This includes serving Controlling Machines and Processes (imp:2.78 lvl:3.30) — Using either control mechanisms or direct physical activity to operate machines Documenting/Recording Information (imp:2.76 lvl:2.65) — Entering, transcribing, recording, storing, or maintaining information in writte Scheduling Work and Activities (imp:2.71 lvl:2.67) — Scheduling events, programs, and activities, as well as the work of others. Establishing and Maintaining Interpersonal Relationships (imp:2.65 lvl:3.55) — Developing constructive and cooperative working relationships with others, and m Resolving Conflicts and Negotiating with Others (imp:2.64 lvl:2.09) — Handling complaints, settling disputes, and resolving grievances and conflicts, Monitoring and Controlling Resources (imp:2.64 lvl:2.67) — Monitoring and controlling resources and overseeing the spending of money. Performing Administrative Activities (imp:2.62 lvl:2.08) — Performing day-to-day administrative tasks such as maintaining information files Training and Teaching Others (imp:2.61 lvl:2.65) — Identifying the educational needs of others, developing formal educational or tr Processing Information (imp:2.47 lvl:2.91) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying Providing Consultation and Advice to Others (imp:2.44 lvl:2.30) — Providing guidance and expert advice to management or other groups on technical, Evaluating Information to Determine Compliance with Standards (imp:2.40 lvl:2.15) — Using relevant information and individual judgment to determine whether events o Interpreting the Meaning of Information for Others (imp:2.34 lvl:1.93) — Translating or explaining what information means and how it can be used. Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.31 lvl:2.23) — Estimating sizes, distances, and quantities; or determining time, costs, resourc Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:2.27 lvl:1.99) — Providing documentation, detailed instructions, drawings, or specifications to t Performing General Physical Activities (imp:2.26 lvl:2.34) — Performing general physical activities includes doing activities that require co Developing Objectives and Strategies (imp:2.24 lvl:1.93) — Establishing long-range objectives and specifying the strategies and actions to Coaching and Developing Others (imp:2.15 lvl:2.11) — Identifying the developmental needs of others and coaching, mentoring, or otherw Judging the Qualities of Objects, Services, or People (imp:2.13 lvl:2.12) — Assessing the value, importance, or quality of things or people. Guiding, Directing, and Motivating Subordinates (imp:2.13 lvl:1.52) — Providing guidance and direction to subordinates, including setting performance Selling or Influencing Others (imp:1.99 lvl:1.94) — Convincing others to buy merchandise/goods or to otherwise change their minds or Assisting and Caring for Others (imp:1.90 lvl:1.54) — Providing personal assistance, medical attention, emotional support, or other pe Coordinating the Work and Activities of Others (imp:1.86 lvl:1.75) — Getting members of a group to work together to accomplish tasks. Developing and Building Teams (imp:1.78 lvl:1.24) — Encouraging and building mutual trust, respect, and cooperation among team membe Staffing Organizational Units (imp:1.27) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ --- WORK STYLES --- Attention to Detail (imp:2.50) — A tendency to be detail-oriented, organized, and thorough in completing work. Dependability (imp:2.41) — A tendency to be reliable, responsible, and consistent in meeting work-related o Dependability (imp:2.00) — A tendency to be reliable, responsible, and consistent in meeting work-related o Cautiousness (imp:1.99) — A tendency to be careful, deliberate, and risk-avoidant when making work-related Perseverance (imp:1.58) — A tendency to exhibit determination and resolve to perform or complete tasks in Integrity (imp:1.57) — A tendency to be honest and ethical at work. Achievement Orientation (imp:1.25) — A tendency to establish and maintain personally challenging work-related goals, Stress Tolerance (imp:1.19) — A tendency to cope and function effectively in stressful situations at work. Intellectual Curiosity (imp:1.17) — A tendency to seek out and acquire new work-related knowledge and obtain a deep Cooperation (imp:1.06) — A tendency to be pleasant, helpful, and willing to assist others at work. Attention to Detail (imp:1.00) — A tendency to be detail-oriented, organized, and thorough in completing work. Self-Control (imp:0.95) — A tendency to remain calm and composed and to manage emotions effectively in res Social Orientation (imp:0.90) — A tendency to seek out, enjoy, and be energized by social interaction at work. Self-Confidence (imp:0.89) — A tendency to believe in one's work-related capabilities and ability to control Initiative (imp:0.78) — A tendency to be proactive and take on extra responsibilities and tasks that may Innovation (imp:0.70) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Sincerity (imp:0.63) — A tendency to be genuine and sincere in interactions with others at work, withou Empathy (imp:0.54) — A tendency to show concern for others and be sensitive to others' needs and feel Adaptability (imp:0.46) — A tendency to be open to and comfortable with change, new experiences, or ideas Humility (imp:0.19) — A tendency to be modest and humble when interacting with others at work. Optimism (imp:0.06) — A tendency to exhibit a positive attitude and positive emotions at work, even un Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work. Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may Adaptability () — A tendency to be open to and comfortable with change, new experiences, or ideas Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work. Humility () — A tendency to be modest and humble when interacting with others at work. Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou Empathy () — A tendency to show concern for others and be sensitive to others' needs and feel Cooperation () — A tendency to be pleasant, helpful, and willing to assist others at work. Optimism () — A tendency to exhibit a positive attitude and positive emotions at work, even un Social Orientation () — A tendency to seek out, enjoy, and be energized by social interaction at work. Cautiousness () — A tendency to be careful, deliberate, and risk-avoidant when making work-related Integrity () — A tendency to be honest and ethical at work. Stress Tolerance () — A tendency to cope and function effectively in stressful situations at work. Self-Control () — A tendency to remain calm and composed and to manage emotions effectively in res Leadership Orientation (imp:-0.13) — A tendency to lead, take charge, offer opinions, and provide direction at work. Tolerance for Ambiguity (imp:-0.21) — A tendency to be comfortable with ambiguity and uncertainty at work. --- TRANSFERABLE SKILLS --- Repairing (imp:3.62 lvl:3.12) — Repairing machines or systems using the needed tools. Complex Problem Solving (imp:3.38 lvl:3.12) — Identifying complex problems and reviewing related information to develop and ev Troubleshooting (imp:3.38 lvl:3.25) — Determining causes of operating errors and deciding what to do about it. Equipment Selection (imp:3.25 lvl:3.00) — Determining the kind of tools and equipment needed to do a job. Equipment Maintenance (imp:3.25 lvl:2.88) — Performing routine maintenance on equipment and determining when and what kind o Quality Control Analysis (imp:3.25 lvl:3.00) — Conducting tests and inspections of products, services, or processes to evaluate Time Management (imp:3.25 lvl:3.00) — Managing one's own time and the time of others. Operations Monitoring (imp:3.12 lvl:3.00) — Watching gauges, dials, or other indicators to make sure a machine is working pr Coordination (imp:3.00 lvl:2.88) — Adjusting actions in relation to others' actions. Service Orientation (imp:3.00 lvl:2.88) — Actively looking for ways to help people. Installation (imp:3.00 lvl:2.50) — Installing equipment, machines, wiring, or programs to meet specifications. Judgment and Decision Making (imp:3.00 lvl:2.62) — Considering the relative costs and benefits of potential actions to choose the m Social Perceptiveness (imp:2.88 lvl:3.00) — Being aware of others' reactions and understanding why they react as they do. Negotiation (imp:2.75 lvl:2.12) — Bringing others together and trying to reconcile differences. Operation and Control (imp:2.75 lvl:2.88) — Controlling operations of equipment or systems. Systems Analysis (imp:2.75 lvl:2.62) — Determining how a system should work and how changes in conditions, operations, Instructing (imp:2.62 lvl:2.88) — Teaching others how to do something. Persuasion (imp:2.50 lvl:2.75) — Persuading others to change their minds or behavior. Management of Personnel Resources (imp:2.50 lvl:2.12) — Motivating, developing, and directing people as they work, identifying the best Systems Evaluation (imp:2.38 lvl:2.38) — Identifying measures or indicators of system performance and the actions needed Operations Analysis (imp:2.12 lvl:2.00) — Analyzing needs and product requirements to create a design. Programming (imp:2.12 lvl:1.25) — Writing computer programs for various purposes. Management of Material Resources (imp:2.12 lvl:1.25) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi Technology Design (imp:2.00 lvl:1.88) — Generating or adapting equipment and technology to serve user needs. Management of Financial Resources (imp:1.75 lvl:0.88) — Determining how money will be spent to get the work done, and accounting for the
--- NATIONAL WAGES --- total_employment : 65,600 annual_median : $47,810 annual_pct10 : $35,910 annual_pct25 : $38,900 annual_pct75 : $59,870 annual_pct90 : $71,730 annual_mean : $50,880 hourly_median : $22.99 --- GEOGRAPHIC DISPERSION --- highest_state : Connecticut ($61,190) lowest_state : Guam ($32,360) dispersion_ratio : 1.891x --- TOP STATES BY WAGE (52 total) --- Wholesale Trade emp: 21,060 median: $ 53,520 Retail Trade emp: 20,010 median: $ 39,860 Other Services (except Public Administration) emp: 12,140 median: $ 45,220 Professional, Scientific, and Technical Services emp: 3,780 median: $ 48,840 Administrative and Support and Waste Management and Remediation Services emp: 1,940 median: $ 51,660 Manufacturing emp: 1,240 median: $ 55,720 Educational Services emp: 1,180 median: $ 62,760 Real Estate and Rental and Leasing emp: 1,010 median: $ 53,420 Construction emp: 820 median: $ 50,480 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 730 median: $ 61,600 --- TOP INDUSTRIES BY EMPLOYMENT (16 total) --- Wholesale Trade emp: 21,060 median: $ 53,520 Retail Trade emp: 20,010 median: $ 39,860 Other Services (except Public Administration) emp: 12,140 median: $ 45,220 Professional, Scientific, and Technical Services emp: 3,780 median: $ 48,840 Administrative and Support and Waste Management and Remediation Services emp: 1,940 median: $ 51,660 Manufacturing emp: 1,240 median: $ 55,720 Educational Services emp: 1,180 median: $ 62,760 Real Estate and Rental and Leasing emp: 1,010 median: $ 53,420 Construction emp: 820 median: $ 50,480 Federal, State, and Local Government, excluding State and Local Government Schools and Hospitals and the U.S. Postal Service (OEWS Designation) emp: 730 median: $ 61,600
exact_match_status : no_exact_match matched_title : N/A match_score : 0.0000 wikidata_qid : N/A word_count : 0 wikipedia_url : N/A license : CC BY-SA 4.0 fetched_at : 2026-06-02T22:51:41.677711Z --- SEMANTIC NEIGHBORS (5) --- Title: Women in the United States (similarity: 0.2439) URL: https://en.wikipedia.org/wiki/Women_in_the_United_States QID: Q17514041 Extract: The legal status of women in the United States has advanced significantly over the past two centuries, but not yet equal to that of men in comparison to other high-income democracies. Title: Honeywell (similarity: 0.1538) URL: https://en.wikipedia.org/wiki/Honeywell QID: Q898208 Extract: Honeywell International Inc. is an American publicly traded, multinational conglomerate corporation headquartered in Charlotte, North Carolina. It primarily operates in four areas of business: aerospace, building automation, industrial automation, and energy and sustainability solutions (ESS). Honey Title: List of acronyms: A (similarity: 0.2667) URL: https://en.wikipedia.org/wiki/List_of_acronyms%3A_A QID: Q1179502 Extract: This list contains acronyms, initialisms, and pseudo-blends that begin with the letter A. Title: Payment card industry (similarity: 0.1818) URL: https://en.wikipedia.org/wiki/Payment_card_industry QID: Q3043893 Extract: The payment card industry (PCI) denotes the debit, credit, prepaid, e-purse, ATM, and POS cards and associated businesses. Title: Cyberwarfare (similarity: 0.2059) URL: https://en.wikipedia.org/wiki/Cyberwarfare QID: Q849340 Extract: Cyberwarfare is the use of cyberattacks against an enemy state, causing comparable harm to traditional warfare. Some intended outcomes could be espionage, sabotage, propaganda, manipulation, or economic warfare.
model_pass1 : claude-sonnet-4-20250514
model_pass2 : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes : Strong confidence based on comprehensive O*NET data including detailed tasks, work activities, and skills. BLS wage data provides solid market intelligence. Related occupations and education distribution data support career pathway analysis.
inferred_at : 2026-06-04T00:11:58.477204+00:00
tokens_input : 4,784
tokens_output : 4,287
cost_usd : $0.047413
wikipedia_used : False
wikipedia_title : None
wikipedia_note : No exact Wikipedia match found for this specific occupation. The semantic neighbors include payment card industry information which relates to ATM technology, but lacks comprehensive coverage of the repair occupation itself.
--- PROSE FIELDS ---
ROLE SUMMARY:
Computer, Automated Teller, and Office Machine Repairers diagnose, repair, and maintain electronic office equipment including computers, ATMs, printers, and duplicating machines. These technicians combine hands-on mechanical skills with computer knowledge to troubleshoot complex electronic systems and provide customer service. They work across various industries, from retail environments to wholesale distribution centers, ensuring critical business equipment operates reliably.
DAY IN THE LIFE:
Technicians begin by traveling to customer locations or receiving equipment at service centers, then converse with customers to determine specific equipment problems. They disassemble machines using hand and power tools to examine components like wires, gears, and bearings for wear or defects. After diagnosing issues, they repair or replace electrical and mechanical components, reassemble equipment, and test functionality. They also maintain parts inventories, reinstall software programs to fix malfunctions, and advise customers on proper equipment operation and maintenance. Clean preventive maintenance tasks like oiling and adjusting mechanical parts are performed to prevent future breakdowns.
WHO THRIVES:
Successful repairers possess strong attention to detail and dependability, as evidenced by the critical work styles data, since equipment failures can disrupt business operations. They excel at systematic problem-solving and troubleshooting, requiring both realistic hands-on mechanical aptitude (RIASEC R:5.83) and conventional organizational skills (C:5.50) for following detailed repair procedures. Strong near vision abilities and finger dexterity enable precise work with small electronic components. Effective oral communication skills are essential for customer interactions, as technicians must explain technical problems and solutions to non-technical users. The role suits individuals who enjoy variety in their work environment, traveling to different locations and encountering diverse equipment challenges.
CAREER ENTRY:
Entry typically requires an associate's degree (33.0% of workers) or post-secondary certificate (31.0%) in electronics, computer technology, or related technical fields, according to education distribution data. Some workers enter with just a high school diploma (28.1%) and receive on-the-job training. Job Zone 3 classification indicates medium preparation is needed, suggesting 1-2 years of training or experience. Employers value hands-on experience with computer hardware and basic electronic troubleshooting skills.
CAREER TRAJECTORY:
Experienced technicians can advance to specialized roles in industrial electronics repair, telecommunications equipment installation, or robotics maintenance, as indicated by the related occupations data. Some progress to supervisory positions overseeing repair teams or transition to computer user support specialist roles. Others may establish independent repair businesses or move into equipment sales positions leveraging their technical expertise and customer relationships. Advanced training can lead to calibration technician roles requiring more precision measurement skills.
MARKET INTELLIGENCE:
The field employs 65,600 workers nationwide with a median annual wage of $47,810 according to BLS OEWS May 2025 data, ranging from $35,910 to $71,730 for the 10th to 90th percentiles. Geographic wage variation is moderate, with Connecticut offering the highest wages at $61,190 compared to Guam's $32,360, representing a 1.89x ratio. Employment is concentrated in wholesale trade (21,060 workers), retail trade (20,010 workers), and other services (12,140 workers). The diverse industry distribution suggests stable demand across multiple sectors. Regional variations likely reflect local business density and cost of living differences.
AUTOMATION OUTLOOK:
The role faces moderate automation risk as some diagnostic functions may become automated, but hands-on repair and customer interaction elements remain human-dependent. The high importance of repairing and maintaining electronic equipment (importance 4.6) combined with customer communication requirements (importance 4.3) suggests core job functions will persist. However, improving equipment reliability and remote diagnostic capabilities may reduce demand for on-site repairs over time.
--- REASONED EDGES ---
[skill_overlap] Electrical and Electronics Repairers, Commercial and Industrial Equipment (49-2094.00) — confidence:high
reasoning: Both roles share core repairing and troubleshooting transferable skills with similar complexity levels.
data: Repairing transferable skill (3.6/3.1)
data: Troubleshooting transferable skill (3.4/3.2)
data: Related occupations data
[knowledge_overlap] Telecommunications Equipment Installers and Repairers, Except Line Installers (49-2022.00) — confidence:high
reasoning: Both require telecommunications knowledge and similar mechanical repair expertise for electronic systems.
data: Telecommunications knowledge (2.3/1.9)
data: Mechanical knowledge (3.6/3.9)
data: Related occupations data
[career_pathway] Computer User Support Specialists (15-1232.00) — confidence:medium
reasoning: Computer support specialists represent a natural progression leveraging computers and electronics knowledge.
data: Computers and Electronics knowledge (4.3/5.3)
data: Working with Computers activity (4.1/3.9)
data: Related occupations data
[task_similarity] Calibration Technologists and Technicians (17-3028.00) — confidence:medium
reasoning: Both roles involve precision testing and adjustment of electronic equipment for optimal performance.
data: Test mechanical equipment task
data: Adjust equipment activity
data: Related occupations data
[riasec_cluster] Coin, Vending, and Amusement Machine Servicers and Repairers (49-9091.00) — confidence:high
reasoning: Both roles emphasize realistic hands-on repair work and conventional systematic approaches to equipment maintenance.
data: RIASEC R:5.83, C:5.50
data: Equipment maintenance transferable skill
data: Related occupations data
--- NORMALIZER SIGNALS ---
match_keywords : ['computer repairer', 'office machine repairer', 'ATM technician', 'equipment maintenance technician', 'electronic equipment repairer', 'business machine mechanic', 'computer hardware technician', 'automated teller machine servicer']
exclude_keywords : ['software developer', 'network administrator', 'computer programmer', 'data analyst', 'cybersecurity specialist']
title_patterns : ['*Machine Repairer', '*Equipment Technician', 'ATM *', '*Hardware Tech*', '*Service Technician']
common_variations: ['Computer Technician', 'Office Equipment Repairer', 'ATM Servicer', 'Business Machine Technician', 'Electronic Equipment Mechanic', 'Computer Hardware Specialist', 'Equipment Maintenance Tech', 'Machine Repair Technician']
total_terms : 40 top_words : ['equipment', 'tendency', 'others', 'repair', 'machines', 'mechanical', 'principles', 'problems', 'maintenance', 'computer', 'includes', 'control', 'materials', 'objects', 'hand', 'tools', 'electronic', 'performance', 'ideas', 'customers'] source_layers : onet_tasks | onet_dimensions | dwas | wikipedia | inference TERM COUNT FREQ DOMINANT SOURCE SOURCE BREAKDOWN ────────────────────────────────────────────────────────────────────────────────────────── equipment 65 0.02333 onet_dimensions onet_dimensions:35% dwas:29% inference:18% tendency 42 0.01507 onet_dimensions onet_dimensions:100% others 40 0.01436 onet_dimensions onet_dimensions:95% dwas:2% inference:2% repair 18 0.00646 inference inference:44% dwas:28% onet_tasks:17% machines 17 0.00610 onet_tasks onet_tasks:47% onet_dimensions:41% inference:12% mechanical 16 0.00574 onet_dimensions onet_dimensions:31% dwas:31% inference:25% principles 16 0.00574 onet_dimensions onet_dimensions:100% problems 13 0.00467 onet_dimensions onet_dimensions:69% inference:15% onet_tasks:8% maintenance 12 0.00431 onet_dimensions onet_dimensions:33% dwas:25% inference:25% computer 12 0.00431 inference inference:42% dwas:33% onet_dimensions:25% includes 12 0.00431 onet_dimensions onet_dimensions:100% control 12 0.00431 onet_dimensions onet_dimensions:100% materials 12 0.00431 onet_dimensions onet_dimensions:83% dwas:17% objects 12 0.00431 onet_dimensions onet_dimensions:100% hand 11 0.00395 onet_dimensions onet_dimensions:64% onet_tasks:27% inference:9% tools 11 0.00395 onet_dimensions onet_dimensions:45% onet_tasks:36% dwas:9% electronic 11 0.00395 onet_dimensions onet_dimensions:45% inference:45% onet_tasks:9% performance 11 0.00395 onet_dimensions onet_dimensions:64% dwas:27% onet_tasks:9% ideas 11 0.00395 onet_dimensions onet_dimensions:100% customers 10 0.00359 onet_tasks onet_tasks:30% onet_dimensions:30% dwas:20% needed 10 0.00359 onet_dimensions onet_dimensions:70% onet_tasks:10% dwas:10% programs 10 0.00359 onet_dimensions onet_dimensions:40% onet_tasks:30% dwas:20% procedures 10 0.00359 onet_dimensions onet_dimensions:80% dwas:10% inference:10% customer 10 0.00359 inference inference:60% onet_dimensions:40% techniques 10 0.00359 onet_dimensions onet_dimensions:100% activities 10 0.00359 onet_dimensions onet_dimensions:90% dwas:10% body 10 0.00359 onet_dimensions onet_dimensions:100% components 9 0.00323 dwas dwas:44% inference:33% onet_tasks:22% performing 9 0.00323 onet_dimensions onet_dimensions:89% onet_tasks:11% resources 9 0.00323 onet_dimensions onet_dimensions:100% quickly 9 0.00323 onet_dimensions onet_dimensions:100% orientation 9 0.00323 onet_dimensions onet_dimensions:100% electrical 8 0.00287 dwas dwas:38% onet_tasks:25% onet_dimensions:25% test 8 0.00287 dwas dwas:50% onet_tasks:38% inference:12% software 8 0.00287 onet_tasks onet_tasks:50% onet_dimensions:38% inference:12% needs 8 0.00287 onet_dimensions onet_dimensions:100% problem 8 0.00287 onet_dimensions onet_dimensions:88% inference:12% monitoring 8 0.00287 onet_dimensions onet_dimensions:100% rules 8 0.00287 onet_dimensions onet_dimensions:100% standards 8 0.00287 onet_dimensions onet_dimensions:100%