[Core] [72% incumbents] Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  DWAs: Inspect aircraft or aircraft components.

[Core] [72% incumbents] Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  DWAs: Monitor patron activities to identify problems or potential problems. | Monitor activities of individuals to ensure safety or compliance with rules. | Maintain surveillance of individuals or establishments.

[Core] [72% incumbents] Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  DWAs: Assist others during emergencies.

[Core] [72% incumbents] Prepare passengers and aircraft for landing, following procedures.
  DWAs: Provide transportation information to passengers or customers.

[Core] [72% incumbents] Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  DWAs: Record operational details of travel.

[Core] [72% incumbents] Announce flight delays and descent preparations.
  DWAs: Provide transportation information to passengers or customers.

[Core] [72% incumbents] Greet passengers boarding aircraft and direct them to assigned seats.
  DWAs: Provide transportation information to passengers or customers. | Assist passengers during vehicle boarding.

[Core] [72% incumbents] Operate audio and video systems.
  DWAs: Operate communications equipment or systems.

[Core] [72% incumbents] Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  DWAs: Provide transportation information to passengers or customers.

[Core] [72% incumbents] Collect money for meals and beverages.
  DWAs: Collect fares or payment from customers.

[Core] [72% incumbents] Heat and serve prepared foods.
  DWAs: Assist customers to ensure comfort or safety.

[Supplemental] [72% incumbents] Sell alcoholic beverages to passengers.
  DWAs: Sell products or services.

[Core] [71% incumbents] Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  DWAs: Provide transportation information to passengers or customers.

[Core] [71% incumbents] Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  DWAs: Monitor activities of individuals to ensure safety or compliance with rules.

[Core] [71% incumbents] Administer first aid to passengers in distress.
  DWAs: Provide first aid or rescue assistance in emergencies.

[Core] [71% incumbents] Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
  DWAs: Resolve issues affecting transportation operations.

[Core] [71% incumbents] Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  DWAs: Receive information or instructions for performing work assignments.

[Core] [71% incumbents] Reassure passengers when situations, such as turbulence, are encountered.
  DWAs: Assist customers to ensure comfort or safety.

[Core] [71% incumbents] Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  DWAs: Monitor availability of equipment or supplies.

[Core] [71% incumbents] Assist passengers entering or disembarking the aircraft.
  DWAs: Assist passengers during vehicle boarding.

[Core] [71% incumbents] Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  DWAs: Assist customers to ensure comfort or safety.

[Core] [71% incumbents] Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  DWAs: Inspect facilities to ensure compliance with safety, quality, or service standards. | Clean vehicles or vehicle components.

[Core] [71% incumbents] Inspect passenger tickets to verify information and to obtain destination information.
  DWAs: Verify information or specifications.

[Core] [71% incumbents] Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  DWAs: Assist passengers during vehicle boarding.

[Supplemental] [71% incumbents] Take inventory of headsets, alcoholic beverages, and money collected.
  DWAs: Monitor availability of equipment or supplies.

--- SKILLS ---
  Speaking (imp:4.12 lvl:3.75) — Talking to others to convey information effectively.
  Active Listening (imp:3.88 lvl:3.25) — Giving full attention to what other people are saying, taking time to understand
  Monitoring (imp:3.88 lvl:3.38) — Monitoring/Assessing performance of yourself, other individuals, or organization
  Reading Comprehension (imp:3.12 lvl:3.50) — Understanding written sentences and paragraphs in work-related documents.
  Critical Thinking (imp:3.12 lvl:3.62) — Using logic and reasoning to identify the strengths and weaknesses of alternativ
  Active Learning (imp:3.12 lvl:3.00) — Understanding the implications of new information for both current and future pr
  Writing (imp:3.00 lvl:2.88) — Communicating effectively in writing as appropriate for the needs of the audienc
  Learning Strategies (imp:2.75 lvl:2.25) — Selecting and using training/instructional methods and procedures appropriate fo
  Mathematics (imp:2.00 lvl:1.88) — Using mathematics to solve problems.
  Science (imp:1.38 lvl:0.50) — Using scientific rules and methods to solve problems.

--- KNOWLEDGE ---
  Customer and Personal Service (imp:4.51 lvl:5.42) — Knowledge of principles and processes for providing customer and personal servic
  Public Safety and Security (imp:4.48 lvl:4.11) — Knowledge of relevant equipment, policies, procedures, and strategies to promote
  English Language (imp:4.45 lvl:3.89) — Knowledge of the structure and content of the English language including the mea
  Transportation (imp:3.49 lvl:2.61) — Knowledge of principles and methods for moving people or goods by air, rail, sea
  Psychology (imp:3.34 lvl:3.67) — Knowledge of human behavior and performance; individual differences in ability, 
  Geography (imp:3.30 lvl:3.69) — Knowledge of principles and methods for describing the features of land, sea, an
  Computers and Electronics (imp:3.20 lvl:3.81) — Knowledge of circuit boards, processors, chips, electronic equipment, and comput
  Personnel and Human Resources (imp:3.04 lvl:3.12) — Knowledge of principles and procedures for personnel recruitment, selection, tra
  Foreign Language (imp:2.96 lvl:3.04) — Knowledge of the structure and content of a foreign (non-English) language inclu
  Law and Government (imp:2.90 lvl:2.93) — Knowledge of laws, legal codes, court procedures, precedents, government regulat
  Administration and Management (imp:2.89 lvl:2.60) — Knowledge of business and management principles involved in strategic planning, 
  Therapy and Counseling (imp:2.88 lvl:2.08) — Knowledge of principles, methods, and procedures for diagnosis, treatment, and r
  Education and Training (imp:2.88 lvl:2.87) — Knowledge of principles and methods for curriculum and training design, teaching
  Communications and Media (imp:2.85 lvl:2.81) — Knowledge of media production, communication, and dissemination techniques and m
  Medicine and Dentistry (imp:2.82 lvl:2.22) — Knowledge of the information and techniques needed to diagnose and treat human i
  Sales and Marketing (imp:2.76 lvl:2.94) — Knowledge of principles and methods for showing, promoting, and selling products
  Sociology and Anthropology (imp:2.68 lvl:2.63) — Knowledge of group behavior and dynamics, societal trends and influences, human 
  Administrative (imp:2.25 lvl:2.17) — Knowledge of administrative and office procedures and systems such as word proce
  Telecommunications (imp:2.24 lvl:1.27) — Knowledge of transmission, broadcasting, switching, control, and operation of te
  Food Production (imp:2.18 lvl:1.76) — Knowledge of techniques and equipment for planting, growing, and harvesting food
  Engineering and Technology (imp:2.11 lvl:1.88) — Knowledge of the practical application of engineering science and technology. Th
  Mathematics (imp:2.06 lvl:1.92) — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their appl
  Economics and Accounting (imp:2.02) — Knowledge of economic and accounting principles and practices, the financial mar
  Philosophy and Theology (imp:1.98 lvl:1.80) — Knowledge of different philosophical systems and religions. This includes their 
  Design (imp:1.93 lvl:1.77) — Knowledge of design techniques, tools, and principles involved in production of 
  Production and Processing (imp:1.89 lvl:1.76) — Knowledge of raw materials, production processes, quality control, costs, and ot
  Physics (imp:1.88 lvl:1.40) — Knowledge and prediction of physical principles, laws, their interrelationships,
  Mechanical (imp:1.82 lvl:1.47) — Knowledge of machines and tools, including their designs, uses, repair, and main
  History and Archeology (imp:1.58 lvl:0.51) — Knowledge of historical events and their causes, indicators, and effects on civi
  Chemistry (imp:1.54 lvl:1.29) — Knowledge of the chemical composition, structure, and properties of substances a
  Fine Arts (imp:1.43) — Knowledge of the theory and techniques required to compose, produce, and perform
  Building and Construction (imp:1.41) — Knowledge of materials, methods, and the tools involved in the construction or r
  Biology (imp:1.32 lvl:0.49) — Knowledge of plant and animal organisms, their tissues, cells, functions, interd

--- ABILITIES ---
  Oral Expression (imp:4.00 lvl:4.00) — The ability to communicate information and ideas in speaking so others will unde
  Speech Clarity (imp:4.00 lvl:4.00) — The ability to speak clearly so others can understand you.
  Oral Comprehension (imp:3.88 lvl:4.00) — The ability to listen to and understand information and ideas presented through 
  Speech Recognition (imp:3.88 lvl:3.88) — The ability to identify and understand the speech of another person.
  Problem Sensitivity (imp:3.75 lvl:3.88) — The ability to tell when something is wrong or is likely to go wrong. It does no
  Near Vision (imp:3.75 lvl:3.25) — The ability to see details at close range (within a few feet of the observer).
  Deductive Reasoning (imp:3.62 lvl:3.62) — The ability to apply general rules to specific problems to produce answers that 
  Information Ordering (imp:3.25 lvl:3.00) — The ability to arrange things or actions in a certain order or pattern according
  Auditory Attention (imp:3.25 lvl:3.62) — The ability to focus on a single source of sound in the presence of other distra
  Inductive Reasoning (imp:3.12 lvl:3.25) — The ability to combine pieces of information to form general rules or conclusion
  Perceptual Speed (imp:3.12 lvl:3.12) — The ability to quickly and accurately compare similarities and differences among
  Selective Attention (imp:3.12 lvl:3.12) — The ability to concentrate on a task over a period of time without being distrac
  Extent Flexibility (imp:3.12 lvl:3.12) — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  Far Vision (imp:3.12 lvl:3.12) — The ability to see details at a distance.
  Written Comprehension (imp:3.00 lvl:3.00) — The ability to read and understand information and ideas presented in writing.
  Category Flexibility (imp:3.00 lvl:3.00) — The ability to generate or use different sets of rules for combining or grouping
  Flexibility of Closure (imp:3.00 lvl:2.75) — The ability to identify or detect a known pattern (a figure, object, word, or so
  Trunk Strength (imp:3.00 lvl:3.00) — The ability to use your abdominal and lower back muscles to support part of the 
  Gross Body Equilibrium (imp:3.00 lvl:3.12) — The ability to keep or regain your body balance or stay upright when in an unsta
  Written Expression (imp:2.88 lvl:2.88) — The ability to communicate information and ideas in writing so others will under
  Originality (imp:2.88 lvl:2.12) — The ability to come up with unusual or clever ideas about a given topic or situa
  Time Sharing (imp:2.88 lvl:2.88) — The ability to shift back and forth between two or more activities or sources of
  Arm-Hand Steadiness (imp:2.88 lvl:2.75) — The ability to keep your hand and arm steady while moving your arm or while hold
  Manual Dexterity (imp:2.88 lvl:2.75) — The ability to quickly move your hand, your hand together with your arm, or your
  Static Strength (imp:2.88 lvl:2.88) — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  Gross Body Coordination (imp:2.88 lvl:2.75) — The ability to coordinate the movement of your arms, legs, and torso together wh
  Hearing Sensitivity (imp:2.88 lvl:2.12) — The ability to detect or tell the differences between sounds that vary in pitch 
  Fluency of Ideas (imp:2.75 lvl:2.38) — The ability to come up with a number of ideas about a topic (the number of ideas
  Speed of Closure (imp:2.75 lvl:2.75) — The ability to quickly make sense of, combine, and organize information into mea
  Finger Dexterity (imp:2.75 lvl:2.75) — The ability to make precisely coordinated movements of the fingers of one or bot
  Multilimb Coordination (imp:2.75 lvl:2.62) — The ability to coordinate two or more limbs (for example, two arms, two legs, or
  Stamina (imp:2.75 lvl:2.62) — The ability to exert yourself physically over long periods of time without getti
  Visual Color Discrimination (imp:2.50 lvl:2.62) — The ability to match or detect differences between colors, including shades of c
  Response Orientation (imp:2.25 lvl:1.50) — The ability to choose quickly between two or more movements in response to two o
  Number Facility (imp:2.12 lvl:2.00) — The ability to add, subtract, multiply, or divide quickly and correctly.
  Memorization (imp:2.12 lvl:2.00) — The ability to remember information such as words, numbers, pictures, and proced
  Visualization (imp:2.12 lvl:2.00) — The ability to imagine how something will look after it is moved around or when 
  Reaction Time (imp:2.12 lvl:2.12) — The ability to quickly respond (with the hand, finger, or foot) to a signal (sou
  Dynamic Strength (imp:2.12 lvl:2.12) — The ability to exert muscle force repeatedly or continuously over time. This inv
  Mathematical Reasoning (imp:2.00 lvl:1.88) — The ability to choose the right mathematical methods or formulas to solve a prob
  Control Precision (imp:2.00 lvl:1.88) — The ability to quickly and repeatedly adjust the controls of a machine or a vehi
  Speed of Limb Movement (imp:2.00 lvl:1.88) — The ability to quickly move the arms and legs.
  Depth Perception (imp:2.00 lvl:1.88) — The ability to judge which of several objects is closer or farther away from you
  Rate Control (imp:1.62 lvl:0.75) — The ability to time your movements or the movement of a piece of equipment in an
  Explosive Strength (imp:1.62 lvl:0.88) — The ability to use short bursts of muscle force to propel oneself (as in jumping
  Wrist-Finger Speed (imp:1.50 lvl:0.50) — The ability to make fast, simple, repeated movements of the fingers, hands, and 
  Glare Sensitivity (imp:1.50 lvl:0.62) — The ability to see objects in the presence of a glare or bright lighting.
  Spatial Orientation (imp:1.25 lvl:0.25) — The ability to know your location in relation to the environment or to know wher
  Night Vision (imp:1.25 lvl:0.38) — The ability to see under low-light conditions.
  Peripheral Vision (imp:1.12 lvl:0.12) — The ability to see objects or movement of objects to one's side when the eyes ar
  Sound Localization (imp:1.12 lvl:0.25) — The ability to tell the direction from which a sound originated.
  Dynamic Flexibility (imp:1.00) — The ability to quickly and repeatedly bend, stretch, twist, or reach out with yo

--- WORK ACTIVITIES ---
  Performing for or Working Directly with the Public (imp:4.81 lvl:4.95) — Performing for people or dealing directly with the public. This includes serving
  Getting Information (imp:4.26 lvl:4.15) — Observing, receiving, and otherwise obtaining information from all relevant sour
  Making Decisions and Solving Problems (imp:4.25 lvl:3.92) — Analyzing information and evaluating results to choose the best solution and sol
  Identifying Objects, Actions, and Events (imp:4.09 lvl:4.95) — Identifying information by categorizing, estimating, recognizing differences or 
  Assisting and Caring for Others (imp:4.06 lvl:5.18) — Providing personal assistance, medical attention, emotional support, or other pe
  Resolving Conflicts and Negotiating with Others (imp:4.05 lvl:3.76) — Handling complaints, settling disputes, and resolving grievances and conflicts, 
  Monitoring Processes, Materials, or Surroundings (imp:4.04 lvl:4.44) — Monitoring and reviewing information from materials, events, or the environment,
  Handling and Moving Objects (imp:4.04 lvl:5.25) — Using hands and arms in handling, installing, positioning, and moving materials,
  Evaluating Information to Determine Compliance with Standards (imp:3.98 lvl:4.54) — Using relevant information and individual judgment to determine whether events o
  Performing General Physical Activities (imp:3.97 lvl:4.26) — Performing general physical activities includes doing activities that require co
  Inspecting Equipment, Structures, or Materials (imp:3.89 lvl:3.78) — Inspecting equipment, structures, or materials to identify the cause of errors o
  Updating and Using Relevant Knowledge (imp:3.75 lvl:3.90) — Keeping up-to-date technically and applying new knowledge to your job.
  Judging the Qualities of Objects, Services, or People (imp:3.61 lvl:3.99) — Assessing the value, importance, or quality of things or people.
  Processing Information (imp:3.53 lvl:3.75) — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying
  Establishing and Maintaining Interpersonal Relationships (imp:3.51 lvl:4.47) — Developing constructive and cooperative working relationships with others, and m
  Organizing, Planning, and Prioritizing Work (imp:3.40 lvl:3.70) — Developing specific goals and plans to prioritize, organize, and accomplish your
  Scheduling Work and Activities (imp:3.35 lvl:2.71) — Scheduling events, programs, and activities, as well as the work of others.
  Communicating with Supervisors, Peers, or Subordinates (imp:3.34 lvl:3.52) — Providing information to supervisors, co-workers, and subordinates by telephone,
  Coordinating the Work and Activities of Others (imp:3.06 lvl:3.34) — Getting members of a group to work together to accomplish tasks.
  Analyzing Data or Information (imp:2.99 lvl:3.03) — Identifying the underlying principles, reasons, or facts of information by break
  Estimating the Quantifiable Characteristics of Products, Events, or Information (imp:2.92 lvl:3.11) — Estimating sizes, distances, and quantities; or determining time, costs, resourc
  Documenting/Recording Information (imp:2.87 lvl:2.83) — Entering, transcribing, recording, storing, or maintaining information in writte
  Thinking Creatively (imp:2.86 lvl:2.85) — Developing, designing, or creating new applications, ideas, relationships, syste
  Working with Computers (imp:2.81 lvl:2.68) — Using computers and computer systems (including hardware and software) to progra
  Communicating with People Outside the Organization (imp:2.71 lvl:2.69) — Communicating with people outside the organization, representing the organizatio
  Training and Teaching Others (imp:2.70 lvl:2.08) — Identifying the educational needs of others, developing formal educational or tr
  Interpreting the Meaning of Information for Others (imp:2.57 lvl:2.74) — Translating or explaining what information means and how it can be used.
  Selling or Influencing Others (imp:2.57 lvl:2.75) — Convincing others to buy merchandise/goods or to otherwise change their minds or
  Developing Objectives and Strategies (imp:2.42 lvl:2.29) — Establishing long-range objectives and specifying the strategies and actions to 
  Developing and Building Teams (imp:2.41 lvl:1.61) — Encouraging and building mutual trust, respect, and cooperation among team membe
  Controlling Machines and Processes (imp:2.27 lvl:2.15) — Using either control mechanisms or direct physical activity to operate machines 
  Guiding, Directing, and Motivating Subordinates (imp:2.27 lvl:2.00) — Providing guidance and direction to subordinates, including setting performance 
  Monitoring and Controlling Resources (imp:2.23 lvl:1.48) — Monitoring and controlling resources and overseeing the spending of money.
  Coaching and Developing Others (imp:2.20 lvl:1.93) — Identifying the developmental needs of others and coaching, mentoring, or otherw
  Providing Consultation and Advice to Others (imp:2.20 lvl:1.57) — Providing guidance and expert advice to management or other groups on technical,
  Performing Administrative Activities (imp:1.82) — Performing day-to-day administrative tasks such as maintaining information files
  Operating Vehicles, Mechanized Devices, or Equipment (imp:1.65 lvl:0.85) — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, s
  Staffing Organizational Units (imp:1.56) — Recruiting, interviewing, selecting, hiring, and promoting employees in an organ
  Repairing and Maintaining Mechanical Equipment (imp:1.37) — Servicing, repairing, adjusting, and testing machines, devices, moving parts, an
  Repairing and Maintaining Electronic Equipment (imp:1.34) — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines,
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment (imp:1.19) — Providing documentation, detailed instructions, drawings, or specifications to t

--- WORK STYLES ---
  Attention to Detail (imp:10.00) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Integrity (imp:9.00) — A tendency to be honest and ethical at work.
  Cautiousness (imp:8.00) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Cooperation (imp:7.00) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Social Orientation (imp:6.00) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Self-Control (imp:5.00) — A tendency to remain calm and composed and to manage emotions effectively in res
  Stress Tolerance (imp:4.00) — A tendency to cope and function effectively in stressful situations at work.
  Empathy (imp:3.00) — A tendency to show concern for others and be sensitive to others' needs and feel
  Dependability (imp:2.93) — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Cooperation (imp:2.64) — A tendency to be pleasant, helpful, and willing to assist others at work.
  Attention to Detail (imp:2.63) — A tendency to be detail-oriented, organized, and thorough in completing work.
  Self-Control (imp:2.63) — A tendency to remain calm and composed and to manage emotions effectively in res
  Stress Tolerance (imp:2.55) — A tendency to cope and function effectively in stressful situations at work.
  Cautiousness (imp:2.47) — A tendency to be careful, deliberate, and risk-avoidant when making work-related
  Social Orientation (imp:2.40) — A tendency to seek out, enjoy, and be energized by social interaction at work.
  Adaptability (imp:2.17) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Empathy (imp:2.17) — A tendency to show concern for others and be sensitive to others' needs and feel
  Integrity (imp:2.17) — A tendency to be honest and ethical at work.
  Optimism (imp:2.06) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Adaptability (imp:2.00) — A tendency to be open to and comfortable with change, new experiences, or ideas 
  Perseverance (imp:1.97) — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Self-Confidence (imp:1.76) — A tendency to believe in one's work-related capabilities and ability to control 
  Sincerity (imp:1.75) — A tendency to be genuine and sincere in interactions with others at work, withou
  Initiative (imp:1.26) — A tendency to be proactive and take on extra responsibilities and tasks that may
  Tolerance for Ambiguity (imp:1.22) — A tendency to be comfortable with ambiguity and uncertainty at work.
  Humility (imp:1.19) — A tendency to be modest and humble when interacting with others at work.
  Leadership Orientation (imp:1.03) — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Optimism (imp:1.00) — A tendency to exhibit a positive attitude and positive emotions at work, even un
  Achievement Orientation (imp:0.84) — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity (imp:0.19) — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Innovation () — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 
  Achievement Orientation () — A tendency to establish and maintain personally challenging work-related goals, 
  Intellectual Curiosity () — A tendency to seek out and acquire new work-related knowledge and obtain a deep 
  Tolerance for Ambiguity () — A tendency to be comfortable with ambiguity and uncertainty at work.
  Initiative () — A tendency to be proactive and take on extra responsibilities and tasks that may
  Self-Confidence () — A tendency to believe in one's work-related capabilities and ability to control 
  Perseverance () — A tendency to exhibit determination and resolve to perform or complete tasks in 
  Leadership Orientation () — A tendency to lead, take charge, offer opinions, and provide direction at work.
  Humility () — A tendency to be modest and humble when interacting with others at work.
  Sincerity () — A tendency to be genuine and sincere in interactions with others at work, withou
  Dependability () — A tendency to be reliable, responsible, and consistent in meeting work-related o
  Innovation (imp:-0.32) — A tendency to be inventive, to be imaginative, and to adopt new perspectives on 

--- TRANSFERABLE SKILLS ---
  Social Perceptiveness (imp:3.75 lvl:3.25) — Being aware of others' reactions and understanding why they react as they do.
  Service Orientation (imp:3.75 lvl:3.62) — Actively looking for ways to help people.
  Coordination (imp:3.62 lvl:3.25) — Adjusting actions in relation to others' actions.
  Time Management (imp:3.12 lvl:3.00) — Managing one's own time and the time of others.
  Persuasion (imp:3.00 lvl:2.88) — Persuading others to change their minds or behavior.
  Judgment and Decision Making (imp:3.00 lvl:2.88) — Considering the relative costs and benefits of potential actions to choose the m
  Negotiation (imp:2.88 lvl:2.75) — Bringing others together and trying to reconcile differences.
  Instructing (imp:2.88 lvl:2.88) — Teaching others how to do something.
  Complex Problem Solving (imp:2.88 lvl:2.62) — Identifying complex problems and reviewing related information to develop and ev
  Management of Personnel Resources (imp:2.50 lvl:2.25) — Motivating, developing, and directing people as they work, identifying the best 
  Operations Monitoring (imp:2.38 lvl:2.12) — Watching gauges, dials, or other indicators to make sure a machine is working pr
  Quality Control Analysis (imp:2.12 lvl:2.12) — Conducting tests and inspections of products, services, or processes to evaluate
  Operation and Control (imp:2.00 lvl:1.50) — Controlling operations of equipment or systems.
  Troubleshooting (imp:2.00 lvl:1.62) — Determining causes of operating errors and deciding what to do about it.
  Systems Analysis (imp:2.00 lvl:1.88) — Determining how a system should work and how changes in conditions, operations, 
  Systems Evaluation (imp:2.00 lvl:1.88) — Identifying measures or indicators of system performance and the actions needed 
  Management of Financial Resources (imp:1.88 lvl:1.00) — Determining how money will be spent to get the work done, and accounting for the
  Management of Material Resources (imp:1.88 lvl:1.12) — Obtaining and seeing to the appropriate use of equipment, facilities, and materi
  Technology Design (imp:1.75 lvl:0.75) — Generating or adapting equipment and technology to serve user needs.
  Operations Analysis (imp:1.62 lvl:0.75) — Analyzing needs and product requirements to create a design.
  Programming (imp:1.38 lvl:0.38) — Writing computer programs for various purposes.
  Equipment Selection (imp:1.00) — Determining the kind of tools and equipment needed to do a job.
  Installation (imp:1.00) — Installing equipment, machines, wiring, or programs to meet specifications.
  Equipment Maintenance (imp:1.00) — Performing routine maintenance on equipment and determining when and what kind o
  Repairing (imp:1.00) — Repairing machines or systems using the needed tools.

--- NATIONAL WAGES ---
  total_employment : 131,650
  annual_median    : $63,580
  annual_pct10     : $35,110
  annual_pct25     : $51,760
  annual_pct75     : $95,640
  annual_pct90     : $136,430
  annual_mean      : $77,440
  hourly_median    : N/A

--- GEOGRAPHIC DISPERSION ---
  highest_state    : New York ($126,650)
  lowest_state     : Pennsylvania ($39,520)
  dispersion_ratio : 3.205x

--- TOP STATES BY WAGE (19 total) ---
  Transportation and Warehousing           emp:  131,110  median: $  63,340
  Management of Companies and Enterprises  emp:       80  median: $       0

--- TOP INDUSTRIES BY EMPLOYMENT (2 total) ---
  Transportation and Warehousing           emp:  131,110  median: $  63,340
  Management of Companies and Enterprises  emp:       80  median: $       0

exact_match_status : found
matched_title      : Flight attendant
match_score        : 0.9697
wikidata_qid       : Q101539
word_count         : 5,550
wikipedia_url      : https://en.wikipedia.org/wiki/Flight_attendant
license            : CC BY-SA 4.0
fetched_at         : 2026-06-02T23:31:06.829598Z

--- WIKIPEDIA FULL TEXT ---
A flight attendant is a member of the aircrew whose primary responsibility is to ensure the safety of passengers in the cabin of an aircraft across all stages of flight. Their secondary duty is to see to the comfort of passengers. Flight attendants are also known as a steward (masc) or stewardess (fem), or air host (masc) or air hostess (fem) and are collectively referred to as cabin crew.


== History ==

The role of a flight attendant derives from that of similar positions on passenger ships or passenger trains, but has more direct involvement with passengers because of the confined quarters on aircraft. Additionally, the job of a flight attendant revolves around safety to a much greater extent than those of similar staff on other forms of transportation. Flight attendants on board a flight collectively form a cabin crew, as distinguished from pilots and engineers in the cockpit.
The German Heinrich Kubis was the world's first flight attendant, in 1912 aboard a Zeppelin. Kubis first attended to the passengers on board the DELAG Zeppelin LZ 10 Schwaben. He also attended to the famous LZ 129 Hindenburg and was on board when it burst into flames. He survived by jumping out a window when it neared the ground.
The world's first flight attendant to serve on an airplane was the British Jack Sanderson, who was employed at the age of 14 by Daimler Airway in 1922; the airline later became part of British Airways.
Origins of the word "steward" in transportation are reflected in the term "chief steward" as used in maritime transport terminology. The term purser and chief steward are often used interchangeably describing personnel with similar duties among seafaring occupations. This lingual derivation results from the international British maritime tradition (i.e., chief mate) dating back to the 14th century and the civilian United States Merchant Marine on which U.S. aviation is somewhat modelled. Due to international law, conventions and agreements, in which all ships' personnel who sail internationally are similarly documented, see Merchant Mariner's Document, by their respective countries, the U.S. Merchant Marine assigns such duties to the chief steward in the overall rank and command structure of which pursers are not positionally represented or rostered.

Imperial Airways of the United Kingdom had "cabin boys" or "stewards" in the 1920s. In the US, Stout Airways was the first to employ stewards in 1926, working on Ford Trimotor planes between Detroit and Grand Rapids, Michigan. Western Airlines (1928) and Pan American World Airways (Pan Am) (1929) were the first US carriers to employ stewards to serve food. Ten-passenger Fokker aircraft used in the Caribbean had stewards in the era of gambling trips to Havana, Cuba, from Key West, Florida. Lead flight attendants would in many instances also perform the role of purser, steward, or chief steward in modern aviation terminology.
The first female flight attendant was a 25-year-old registered nurse named Ellen Church. Hired by United Airlines in 1930, she also first envisioned nurses on aircraft. Other airlines followed suit, hiring nurses to serve as flight attendants, then called "stewardesses" or "air hostesses", on most of their flights. In the United States, the job was one of only a few in the 1930s to permit women, which, coupled with the Great Depression, led to large numbers of applicants for the few positions available. Two thousand women applied for just 43 positions offered by Transcontinental and Western Airlines in December 1935.

Female flight attendants rapidly replaced male ones, and by 1936, they had all but taken over the role. They were selected not only for their knowledge but also for their physical characteristics. A 1936 article in The New York Times described the requirements:

The girls who qualify for hostesses must be petite; weight 100 to 118 pounds; height 5 feet to 5 feet 4 inches; age 20 to 26 years. Add to that the rigid physical examination each must undergo four times every year, and you are assured of the bloom that goes with perfect health.
Three decades later, a 1966 New York Times classified ad for stewardesses at Eastern Airlines listed these requirements:

A high school graduate, single (widows and divorcees with no children considered), 20 years of age (girls 191⁄2 may apply for future consideration). 5'2" but no more than 5'9 weight 105 to 135 in proportion to height and have at least 20/40 vision without glasses.
Appearance was considered one of the most important factors to become a stewardess. At that time, airlines believed that the exploitation of female sexuality would increase their profits; thus the uniforms of female flight attendants were often formfitting, complete with white gloves and high heels.

In the United States, they were required to be unmarried and were fired if they decided to marry. The requirement to be a registered nurse on an American airline was relaxed as more women were hired, and disappeared almost entirely during World War II as many nurses joined military nurse corps.
Ruth Carol Taylor was the first African-American flight attendant in the United States. Hired in December 1957, on 11 February 1958, Taylor was the flight attendant on a Mohawk Airlines flight from Ithaca to New York, the first time such a position had been held by an African American. She was let go within six months as a result of Mohawk's then-common marriage ban. Patricia Banks Edmiston became the first black flight attendant for Capitol Airlines in 1960 following a legal complaint which resulted in the airline being required to hire her.
The U.S. Equal Employment Opportunity Commission's (EEOC) first complainants were female flight attendants complaining of age discrimination, weight requirements, and bans on marriage. (Originally female flight attendants were fired if they reached age 32 or 35 depending on the airline, were fired if they exceeded weight regulations, and were required to be single upon hiring and fired if they got married.) In 1968, the EEOC declared age restrictions on flight attendants' employment to be illegal sex discrimination under Title VII of the Civil Rights Act of 1964. Also in 1968, the EEOC ruled that sex was not a bona fide occupational requirement to be a flight attendant. The restriction of hiring only women was lifted at all airlines in 1971 due to the decisive court case of Diaz v. Pan Am. The Airline Deregulation Act was passed in 1978, and the no-marriage rule was eliminated throughout the US airline industry by the 1980s. The last such broad categorical discrimination, the weight restrictions, were relaxed in the 1990s through litigation and negotiations. Airlines still often have vision and height requirements and may require flight attendants to pass a medical evaluation.
In Pakistan, during the Islamization policy of Muhammad Zia-ul-Haq from 1977 to 1988, all women employed by the federal government, including flight attendants, were mandated to veil themselves.


== Overview ==
The role of a flight attendant is to "provide routine services and respond to emergencies to ensure the safety and comfort of airline passengers".
Typically flight attendants require holding a high school diploma or equivalent, and in the United States, the median annual wage for flight attendants was $50,500 in May 2017, higher than the median for all workers of $37,690.
The number of flight attendants required on flights is mandated by each country's regulations. In the U.S., for light planes with 19 or fewer seats, or, if weighing more than 7,500 lb (3,400 kg), 9 or fewer seats, no flight attendant is needed; on larger aircraft, one flight attendant per 50 passenger seats is required.
The majority of flight attendants for most airlines are female, though a substantial number of males have entered the industry since 1980.


=== Responsibilities ===

Prior to each flight, flight attendants and pilots go over safety and emergency checklists, the loca

--- SEMANTIC NEIGHBORS (5) ---

  Title: Southern Airways Flight 242 (similarity: 0.3182)
  URL: https://en.wikipedia.org/wiki/Southern_Airways_Flight_242
  QID: Q1781104
  Extract: Southern Airways Flight 242 was a scheduled flight from Muscle Shoals, Alabama, to Atlanta, Georgia, with a stop in Huntsville, Alabama. On April 4, 1977, the Douglas DC-9-31 executed a forced landing on Georgia State Route 381 in New Hope, Paulding County, Georgia, United States, after suffering ha

  Title: Air Canada Express Flight 8646 (similarity: 0.2979)
  URL: https://en.wikipedia.org/wiki/Air_Canada_Express_Flight_8646
  QID: Q138766846
  Extract: Air Canada Express Flight 8646 was a regularly scheduled international passenger flight from Montréal–Trudeau International Airport in Quebec, Canada, to LaGuardia Airport in New York, United States. The flight was operated by Jazz Aviation, an airline operating regional flights on behalf of Air Can

  Title: Air France Flight 8969 (similarity: 0.3590)
  URL: https://en.wikipedia.org/wiki/Air_France_Flight_8969
  QID: Q1574009
  Extract: Air France Flight 8969 was an Air France flight that was hijacked on 24 December 1994 by the Armed Islamic Group of Algeria (GIA) at Houari Boumediene Airport, Algiers. The militants murdered three passengers and their intention was either to detonate the aircraft over the Eiffel Tower or the Tour M

  Title: Aircrew (similarity: 0.1667)
  URL: https://en.wikipedia.org/wiki/Aircrew
  QID: Q120706493
  Extract: Aircrew are personnel who operate an aircraft while in flight. The composition of a flight's crew depends on the type of aircraft, plus the flight's duration and purpose. Air crew consist of Flight Crew and Cabin Crew.

  Title: British European Airways Flight 548 (similarity: 0.2692)
  URL: https://en.wikipedia.org/wiki/British_European_Airways_Flight_548
  QID: Q4969947
  Extract: British European Airways Flight 548 was a scheduled passenger flight from London Heathrow to Brussels that crashed near Staines, England, United Kingdom, shortly after take-off on 18 June 1972, killing all 118 people on board. The accident became known as the Staines air disaster. As of 2026, it rem

model_pass1          : claude-sonnet-4-20250514
model_pass2          : claude-haiku-4-5-20251001
inference_confidence : high
confidence_notes     : Strong confidence supported by comprehensive O*NET data, exact Wikipedia match, detailed task descriptions, and robust wage/employment statistics from BLS OEWS May 2025.
inferred_at          : 2026-06-04T02:57:02.193131+00:00
tokens_input         : 4,578
tokens_output        : 4,130
cost_usd             : $0.045221
wikipedia_used       : True
wikipedia_title      : Flight attendant
wikipedia_note       : Wikipedia confirms flight attendants are aircrew members with primary responsibility for passenger safety and secondary duty for passenger comfort. The semantic neighbors showing various flight incidents reinforces the safety-critical nature of the role.

--- PROSE FIELDS ---

ROLE SUMMARY:
Flight Attendants are safety-focused aviation professionals responsible for passenger welfare and aircraft cabin security during commercial flights. They serve as the primary point of contact between airlines and passengers, ensuring compliance with safety regulations while delivering customer service. According to BLS OEWS May 2025, the median annual wage is $63,580 with employment concentrated in transportation and warehousing industries.

DAY IN THE LIFE:
Flight attendants begin each shift by conducting pre-flight safety inspections, verifying that emergency equipment like first aid kits, fire extinguishers, and oxygen bottles are operational. They greet passengers during boarding, assist with seat assignments, and monitor passenger behavior for potential safety threats. During flight, they serve meals and beverages, operate audio-visual systems for announcements, and answer passenger questions about schedules, routes, and services. They prepare passengers for landing procedures and handle any conflicts or emergencies that arise. Administrative duties include preparing reports on passenger counts, meal inventories, and operational details.

WHO THRIVES:
Successful flight attendants demonstrate exceptional attention to detail and social perceptiveness, as passenger safety depends on their vigilance and ability to read situations quickly. They possess strong oral communication skills and speech clarity for making announcements and calming anxious passengers. High integrity and cautiousness are essential given their safety responsibilities, while cooperation and service orientation enable effective teamwork with crew members and passenger assistance. The role suits individuals who thrive in structured environments with clear protocols yet can adapt quickly to unexpected situations and remain calm under pressure.

CAREER ENTRY:
Most flight attendants enter with a high school diploma (70.3%) and complete airline-specific training programs typically lasting 3-6 weeks. Airlines provide comprehensive training covering safety procedures, customer service, emergency protocols, and aircraft-specific systems. Some positions prefer candidates with college coursework (10.4%) or bachelor's degrees (12.3%), particularly for international routes. Previous experience in customer service, hospitality, or public safety can be advantageous but is not required.

CAREER TRAJECTORY:
Flight attendants can advance to senior positions with increased responsibilities on international or premium routes, earning higher wages and better schedules. Career progression includes roles as lead flight attendants, purser positions overseeing cabin operations, or first-line supervisors of passenger attendants. Some transition to ground-based airline positions in training, scheduling, or customer service management. Others leverage their travel experience and customer service skills to move into hospitality management, travel consulting, or corporate training roles.

MARKET INTELLIGENCE:
The flight attendant profession employs 131,650 workers with a median annual wage of $63,580 according to BLS OEWS May 2025. Geographic wage variation is substantial, ranging from $39,520 in Pennsylvania to $126,650 in New York (3.21x ratio). Employment is heavily concentrated in transportation and warehousing industries (131,110 positions). The profession requires Job Zone 2 preparation, making it accessible to many workers while offering competitive compensation. Demand typically correlates with air travel volumes, making the field sensitive to economic conditions and external factors affecting the aviation industry.

AUTOMATION OUTLOOK:
Flight attendants face low automation risk as their core responsibilities center on human interaction and safety oversight that require judgment, empathy, and real-time decision-making. While some routine tasks like beverage service or entertainment systems may see technological enhancement, the critical safety monitoring, emergency response, and conflict resolution functions cannot be automated. The emphasis on performing for the public, assisting and caring for others, and making complex safety decisions in unpredictable situations ensures continued human necessity in this role.

--- REASONED EDGES ---
  [task_similarity] Passenger Attendants (53-6061.00) — confidence:high
    reasoning: Both roles share identical work activities in performing for the public (4.8 importance) and assisting passengers with safety and service needs.
    data: Performing for or Working Directly with the Public importance 4.8
    data: Assisting and Caring for Others importance 4.1
  [knowledge_overlap] Reservation and Transportation Ticket Agents and Travel Clerks (43-4181.00) — confidence:medium
    reasoning: Shared knowledge in Transportation (3.5 importance) and Customer Service (4.5 importance) with similar passenger interaction requirements.
    data: Transportation knowledge importance 3.5
    data: Customer and Personal Service knowledge importance 4.5
  [skill_overlap] Transportation Security Screeners (33-9093.00) — confidence:medium
    reasoning: Both roles emphasize Monitoring skills (3.9 importance) and Public Safety knowledge (4.5 importance) for passenger security.
    data: Monitoring skill importance 3.9
    data: Public Safety and Security knowledge importance 4.5
  [career_pathway] First-Line Supervisors of Passenger Attendants (53-1044.00) — confidence:high
    reasoning: Natural progression path where flight attendants advance to supervisory roles overseeing cabin crew operations.
    data: Related occupation Primary-Short designation
    data: Supervision pathway in transportation vertical
  [riasec_cluster] Ushers, Lobby Attendants, and Ticket Takers (39-3031.00) — confidence:medium
    reasoning: Shared Conventional-Social RIASEC profile with emphasis on customer service and following established procedures.
    data: RIASEC C:4.41, S:4.19
    data: Customer service orientation
    data: Service delivery protocols

--- NORMALIZER SIGNALS ---
  match_keywords   : ['flight attendant', 'cabin attendant', 'air hostess', 'stewardess', 'airline attendant', 'cabin crew', 'flight crew', 'inflight crew']
  exclude_keywords : ['pilot', 'air traffic', 'baggage handler', 'ground crew', 'mechanic']
  title_patterns   : ['flight attendant', 'cabin attendant', 'airline.*attendant', 'air.*hostess', 'flight.*crew']
  common_variations: ['flight attendant', 'cabin attendant', 'air hostess', 'stewardess', 'airline hostess', 'flight crew member', 'cabin crew', 'inflight attendant']

total_terms    : 40
top_words      : ['flight', 'attendants', 'passengers', 'airlines', 'others', 'tendency', 'safety', 'equipment', 'aircraft', 'air', 'attendant', 'cabin', 'passenger', 'crew', 'airline', 'female', 'emergency', 'united', 'service', 'principles']
source_layers  : onet_tasks | onet_dimensions | dwas | wikipedia | inference

TERM                    COUNT     FREQ  DOMINANT SOURCE      SOURCE BREAKDOWN
──────────────────────────────────────────────────────────────────────────────────────────
flight                    183  0.03151  wikipedia            wikipedia:93%  inference:7%  onet_tasks:1%
attendants                111  0.01912  wikipedia            wikipedia:92%  inference:8%
passengers                 50  0.00861  wikipedia            wikipedia:48%  onet_tasks:28%  dwas:16%
airlines                   46  0.00792  wikipedia            wikipedia:96%  inference:4%
others                     43  0.00741  onet_dimensions      onet_dimensions:88%  wikipedia:5%  inference:5%
tendency                   42  0.00723  onet_dimensions      onet_dimensions:100%
safety                     38  0.00654  wikipedia            wikipedia:42%  inference:34%  dwas:16%
equipment                  36  0.00620  onet_dimensions      onet_dimensions:64%  wikipedia:17%  onet_tasks:8%
aircraft                   35  0.00603  wikipedia            wikipedia:74%  onet_tasks:11%  dwas:6%
air                        35  0.00603  wikipedia            wikipedia:91%  onet_dimensions:6%  inference:3%
attendant                  34  0.00585  wikipedia            wikipedia:97%  inference:3%
cabin                      33  0.00568  wikipedia            wikipedia:88%  onet_tasks:6%  inference:6%
passenger                  26  0.00448  wikipedia            wikipedia:46%  inference:35%  onet_tasks:15%
crew                       25  0.00430  wikipedia            wikipedia:88%  onet_tasks:8%  inference:4%
airline                    25  0.00430  wikipedia            wikipedia:92%  inference:8%
female                     22  0.00379  wikipedia            wikipedia:100%
emergency                  20  0.00344  wikipedia            wikipedia:55%  onet_tasks:30%  inference:15%
united                     20  0.00344  wikipedia            wikipedia:100%
service                    19  0.00327  wikipedia            wikipedia:47%  inference:37%  onet_dimensions:11%
principles                 16  0.00276  onet_dimensions      onet_dimensions:100%
procedures                 15  0.00258  onet_dimensions      onet_dimensions:53%  onet_tasks:27%  inference:13%
includes                   15  0.00258  onet_dimensions      onet_dimensions:80%  wikipedia:13%  inference:7%
many                       15  0.00258  wikipedia            wikipedia:93%  inference:7%
situations                 14  0.00241  wikipedia            wikipedia:43%  onet_dimensions:29%  inference:21%
international              14  0.00241  wikipedia            wikipedia:86%  inference:14%
problems                   13  0.00224  onet_dimensions      onet_dimensions:69%  onet_tasks:15%  dwas:15%
services                   13  0.00224  onet_dimensions      onet_dimensions:46%  wikipedia:23%  onet_tasks:15%
transportation             13  0.00224  dwas                 dwas:46%  wikipedia:31%  inference:15%
control                    13  0.00224  onet_dimensions      onet_dimensions:92%  wikipedia:8%
age                        13  0.00224  wikipedia            wikipedia:100%
states                     13  0.00224  wikipedia            wikipedia:100%
women                      13  0.00224  wikipedia            wikipedia:100%
wear                       13  0.00224  wikipedia            wikipedia:100%
customer                   12  0.00207  inference            inference:42%  onet_dimensions:33%  wikipedia:25%
management                 12  0.00207  onet_dimensions      onet_dimensions:58%  wikipedia:25%  inference:17%
objects                    12  0.00207  onet_dimensions      onet_dimensions:100%
body                       12  0.00207  onet_dimensions      onet_dimensions:83%  wikipedia:17%
activities                 12  0.00207  onet_dimensions      onet_dimensions:75%  dwas:25%
performing                 12  0.00207  onet_dimensions      onet_dimensions:67%  wikipedia:17%  dwas:8%
customers                  12  0.00207  dwas                 dwas:75%  onet_dimensions:25%